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LensCrafters
1044 N El Camino Real Unit B, Encinitas, CA 92024, United States
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LensCrafters

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vi
Review №1

Very nice and helpful associates recommend LensCrafters They also tuned up all my glasses every time I give him a visit

Ia
Review №2

Kellie Rickard expertly fixed my bent glasses in 5 minutes and did a great job. Friendly, nice and professional. At no charge too! I highly recommend this store. Thank you Kellie!

Qu
Review №3

I had a pair of Ray Ban Aviators that got slightly damaged while playing beach volleyball. I’m forever thankful George and Kellie mentioned the protection plan because I’ve made my money back in full! It’s been at least 3 times they need fixing, (dropped once with broken lens, sat on, and now beach volleyball) and every time they are like new when I get them back. Friendly employees always willing to help and give great input with the products. Will not go anywhere else

Su
Review №4

George and Dr. E were both fantastic - very knowledgeable, efficient, patient and not pushy. A very seamless experience. Would highly recommend.

ja
Review №5

Wait??! What?!?! Only 5 stars?!?! George Hinsdale (and the Encinitas crew) deserve way more than 5 stars!! George went above and beyond fixing my glasses that I repeatedly fall asleep wearing while watching TV!! He was kind, professional, sweet and understanding. Thank you, George! I’ll be back when I get those cataracts fixed!

Ca
Review №6

Dr. Esfandiari is an excellent optometrist. He recognized an issue immediately with my daughter & made an life changing referral. My daughter’s specialist discharged her back to Dr. Esfandiari to continue her care. Our whole family sees Dr. Esfandiari.George is simply the best optician. Provides the best care/service. He knows his lenses & the best fitting!

Sc
Review №7

Nick did a great job adjusting my glasses for NO charge. I highly recommend Lens Crafters

El
Review №8

Jeremy from LensCrafters, Encinitas was immediately so helpful! I needed tightening of my sunglasses (which I bought elsewhere) and Jeremy resized them right away, without charge! He and all the other employees were so kind and helpful. If I ever need glasses I will be sure to go to this location! I highly recommend.

Je
Review №9

Great experience! George Hinsdale and the Dr. are very kind, considerate people and I am very grateful for their service. 10/10 recommend

Pa
Review №10

An excellent experience today at LensCrafters. I am a new customer. I appreciated the patience exhibited for my detailed questions and the thoughtful professional clear responses by optometrist Dr. J. Richardson. Also, I appreciated the assistance provided by Ms. Karmoen in selecting a suitable frame. Her explanations provided full detail on the lens options being offered and a breakdown of prices beyond my insurance coverage. Her patience and interest were genuine.

Na
Review №11

So nice. Accidentally popped a lens out of my driving glasses. They helped me put it back in. Thanks, Nick!!!

Co
Review №12

George and Dr. Richardson are knowledgeable in all aspects of optometry. With their superior customer service skills you leave feeling confident you have made the right choice in your new eyewear.

De
Review №13

So helpful in repairing my sunglasses. No charge and an awesome smile.

Pa
Review №14

Most of the folks here are very good and helpful. I did have an associate on Sunday that was the exact opposite, hence only 4 stars.

Cl
Review №15

Isabella at Encinitas help me fix my glasses on the spot !!! She was amazing

El
Review №16

Isabelle perfectly tightened my glasses in three minutes - with a smile on her face and kind words!

Du
Review №17

I had the best experience when getting my glasses all of the staff were super helpful! 10/10 would definitely recommend

Et
Review №18

Came in for a repair and they finished them quickly and didn’t even charge me, highly recommended!

Ca
Review №19

Came in here the other day to get some glasses for my brother. I was blown away by how helpful everyone was. Highly recommend George H, he got me situated and answered all the questions I had!

De
Review №20

George was very helpful. Thank you.

Li
Review №21

Wonderful location! Very friendly and professional.

Ju
Review №22

George H., the Optician was knowledgeable, efficient and very helpful every step of the process leading to the eye exam with the Optometrist. The Optometrist was also a 5 but I spent much less time with her. George helped me select the frames from many choices. If I had a business I would hire George.

Ma
Review №23

My glasses kept slipping down my nose but with Covid, I kept putting off getting them adjusted.Went in this morning to LensCrafters and a wonderful person named Isabella quickly and confidently went to work on my glasses and adjusted them so that they don’t slip down my nose. I’m thrilled and so grateful!!

Ja
Review №24

My sunglasses would no longer sit comfortably after being hit by a nerf baseball. I walked in off the street and Kevin immediately repaired them...and for free! They now fit snuggly as they did when they were new.Thanks, Kevin.

Ja
Review №25

I didn’t buy my sunglasses here but the staff was really helpful in adjusting them for me at no charge. Thank you!

Li
Review №26

The staff here is AMAZING! They provided a safe and socially distanced environment, where I was able to browse and get advice for the right frame and lens type for my prescription. They billed my insurance and made the process SO EASY! Will definitely be coming back :)

Ma
Review №27

I randomly came in here because I had never really looked for nice sunglasses, and i noticed it walking by. I was so surprised by the great customer service I got, but especially the help I got from Kellie.She took the time. Kellie really helped me find a pair of sunglasses that looked amazing, and were both practical and affordable.I would recommend this place to anyone.

Du
Review №28

I have gone to this location several times now, but keep forgetting to write a review. Each time I go in, I’m always greeted with great customer service. Kellie is fantastic, and has great style too. If you’re looking for a new look, you should definitely talk to her.

Kr
Review №29

The doctors here are friendly, thorough and fantastic. It’s always an equally great experience shopping for glasses or just popping in for maintenance or accessories.

Ni
Review №30

George at the Encinitas Lens Crafters was so helpful! He was easy and lovely to work with, his honestly and knowledge made us decide to do an entire deal with frames, lenses and the whole experience.Thanks George! We are now going to stick with Lens Crafters :)Nicole & Jill

Da
Review №31

I have been a long time customer of LensCrafters . I George Hinsdale from LensCrafters’s Encinitas store and he was very courteous and assisted me in every possible way. His attitude and professionalism was beyond terrific. I am a firm believer that LensCrafters is the only eye glass store I will ever go to with staff like George assisting customers. Hats off to LC for having real brand integrity and hiring professionals like George Hinsdale. Thank you for being you!!!!

do
Review №32

After having an experience with another Lenscrafters store that involved reordering my lenses, I came to this Encinitas branch and all the employees were very helpful, friendly, and were ready to solve my issue that I had with my lenses.The Optician George Hinsdale helped me out alot with obtaining the perfect fit for my frames. He took time and heat molded my frames to the perfect fit which made me super happy because I didnt even know that was possible with my frames. Ive been to all of the Lens Crafters branches and this store has the best selection in designer frames so in a few years I will definitely be back to pick up another pair. I highly recommend this Len Crafters branch even if you need to make a long trip.

An
Review №33

I cant say enough good things about this location. Ive been getting my glasses from LensCrafters for over 20 years and from multiple locations. This one tops them all. Their staff is always welcoming and friendly. They genuinely try to help their customers rather than making you feel like a number.Special acknowledgement to George, one of their sales associates. I had an issue at another LensCrafter location while traveling and George solved the problem with a simple call. He is truly amazing. Thank you so much for how awesome you all are at the Encinitas location.

SS
Review №34

I took my Mother in for an eye exam and new glasses. The staff was very patient and professional. We found a pair of frames within budget that looked great on her. Overall a great experience .

Jo
Review №35

Kevin the manager is awesome. He was very helpful. Hes an absolute professional and truly a wonderful person!

Ma
Review №36

George really helped me out.

Sh
Review №37

Both Jeremy and Anthony were extremely efficient, helpful, knowledgeable and friendly.

Se
Review №38

The staff was nice courteous and very professional

Ju
Review №39

Kelly is great! Easy and they stand behind their 30 days, happy or exchange policy.

St
Review №40

The staff at this store are amazing. Really helpful and accommodating. 100% awesome experience.

Pe
Review №41

The staff at this venue are friendly, personable, and professional. I always feel welcomed here.

Gu
Review №42

Jeremy the representative who helped me was absolutely fantastic. Knowledgeable, friendly and extremely helpful.

Ri
Review №43

From Kansas visiting relatives in Rancho Santa Fe. Sunglasses were starting to slip on the bridge, so stopped into LensCrafters to see if they could tighten them. Anthony assisted us and what great customer service. He not only tightened the sunglasses, but my regular glasses as well and then thoroughly cleaned both pairs. Did not ask if we were customers or where we bought the frames. This LensCrafters sets the standard and above for customer service which all businesses should use as a template.

Ma
Review №44

Ive been coming here for years. Good eye exams and customer service!

Ha
Review №45

Great staff and great service!!!

An
Review №46

Terrible experience. I ordered new glasses and lenses about 2 weeks ago, which were very expensive but to me worth it as I have always trusted Lenscrafters quality. The first round of my glasses came in a week ago and failed quality, thus having to be remade. As a patient person I understood and although I was upset at waiting another week I wanted them to be right. I got a call yesterday that the new remake of my glasses came in and were ready for pickup. When I went to the store and tried them on it turns out that the associate helping me when I ordered input my prescription in wrong, thus leading to them needing to be remade a second time. This would take another week. No discount or incentive due to this terrible experience thus far was offered, as such I returned the glasses. Waiting 3 weeks for 2 sets of mistakes that were not the customers fault and then offering no discount or apology to me seems like a terrible way to keep a customer. I have been going to Lenscrafters since I was a kid and after this experience will never return and will tell the same to my friends and family. I wanted my voice to be heard as I felt this relevant to a real customer service experience.

KM
Review №47

Can’t say enough about the very nice and professional staff at LensCrafters Encinitas. Twice in the past year I have been there to fix my bent glasses or replace the case for my glasses. First time was a young lady (wish I had gotten her name) who helped me with the case for the glasses and most recently to straighten out my glasses. Anthony was extremely helpful. This is the only place I will go in future to buy new glasses.

Es
Review №48

Nice store, fair variety, prices for different budgets.

Information
34 Photos
48 Comments
4.7 Rating
  • Address:1044 N El Camino Real Unit B, Encinitas, CA 92024, United States
  • Site:https://local.lenscrafters.com/ca/encinitas/1044-n-el-camino-real.html?cid=yext_5185&y_source=1_MzEwMzUzNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 760-479-9742
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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