Used to be a great company with great customer service. It is absolutely horrible now. Will never use again. Last order 4 weeks to arrive. This order canceled without telling us. Unbelievalbe! We called after 5 weeks and they ship a replacement that has clearly been opened and was damaged. THey did take $40 off but it was a joke. Not sure what happened we used this firm for years in the past but they are absolutely horrible now. If you want to wait a month or not receive your order at all by all means spend your money here.
Absolutely wonderful people to work with and I couldnt recommend Sanzo more. The most helpful, understanding and accommodating staff. If they can get you out of a Jam, they will. Special shoutout to Nate, thank you so much for your service and helping us the way that you did. We will be coming back with more orders.
I cannot say enough good things about my experience with these folks. Their website was very helpful in my initial project planning. Then it became a one-on-one activity, where their rep walked me through some fine details to get the final product design nailed down. I just received the pens I ordered, and they look fantastic! From start to finish, this was a great experience. For custom engraved items, Sanzo is the only place Ill go in the future. Thanks, guys!
My experience working with Sanzo Specialities was incredible, and I recommend their work to anybody looking to get something engraved. Their website is very useful for navigating their services, and the team at Sanzo Specialties was extremely patient and helpful in answering every question I had for them. My project got done in a very timely manner, and was very high quality. I will definitely be coming back again for future engravings.
Fantastic service!!! Great prices!!! Great products!!!! Will always use again!!!!
Great helped out our company making name plates for each office door as well as giving us a quantity discount.
Sanzo and the group went out of their way to accommodate our special request for key tags. Different colors, different sizes and our logo. They look great! Definitely a place to do business with for a great price!
Ro went above and beyond all expectations to fulfill a rush order, in a State of Emergency snowstorm, driving 2 hours to the nearest active UPS facility, and ended up saving the day where all other vendors told me it was impossible. I have never experienced such customer service.
Orders come in late! Terrible customer service, they say they are going to call you back and never do. Cheap products, they do not include everything you pay for. Very disappointing.
Awesome Product, Awesome Service, Awesome Company!!!Sanzo was a pleasure to deal with, they delivered on time and on the mark.I wish all my vendors were as good as them.
I spent 20 minutes doing an order on there web site.When i got to final bill they somehow slipped shipping charges in.The front of their web site it says FREE SHIPPING OVER $99.00.There is no exclusion. They are crooks and cheaters. i canceled my order.Stay away from this site