Loved Finding What I Wanted In The Floor and Tile Section For My Bearded Dragon Cage Project 😘❤. Just Wish They Had Classes For Beginners Learning How To Use Grout For Tiles. And classes for Tile Cutting Projects, because Women are nowadays doing their own projects.

Excellent customer service. After a failed online order from competitor Lowe’s that didnt deliver or let me know my delivery couldn’t be placed until the day after, went to this store and ordered a replacement product. This Home Depot both called the day before and day of to confirm delivery and address. Delivered promptly and correctly. Well done!

My goto HD but Im POdIf you dont want to give me a bag, just say so. But for $700 you need to do better than were out of them every time I come in here. Looking around this place and being told were out of bags is completely unacceptable. Its the equivalent of giving a giant middle finger to everyone who buys something here.

Nice guy at receiving for me. Was unloaded quickly

The days when there were professionals working there to give you advice, are gone. Now only young helpers that do not have a clue about construction or home improvements. Management should re hire pros and pay them enough to keep them working. Customers deserve better.

Full disclose in appliance department was not posted on a Samsung refrigerator. They offered two different colors on refrigerator to pick from. Once this product was purchased the purchase price on the receipt was approximately $50.00 over posted sales price on the refrigerator. When I asked the sales associate why the asking price was different than the price that we were charged she barked( as if we should have known )well the color you picked of course is more expensive. The brand new appliance was free delivery. Once plastic covering was removed a long scratch and dent was discovered.

The pro department are very helpful and knowledgeable. The supervisor Anastasios was very patient and helpful. Also the rest of the staff Mike and Scott. I Highly recommend everyone to come to this store for future house works!

Came in to buy a bandsaw that I had seen here three days ago. The display is completely gone, just scrubbed from the shelves. The only employee willing to help me offered me a very helpful answer to my question of, Hey, what happened to the bandsaws you were selling? Yeah the display that was right here?Uhhhhhhhhhhhhhhhh yeah. Guess we dont anymoreSo there are better local options for buying tools that you should explore. Theyll at least give you reasonable explanations if they dont have what you need.

Im always pleased with my experiences in this location. Employees are generally very helpful and friendly. Plus, they are dog friendly!

This is my go-to store for everything I need great staff

Mike in the electric section was able to solve a problem with an outlet. And took the time to show me how to make the repair. Thanks again.

Its great friendly staff convenient for me and they normally have what i need!! Keep up good work!

Home Depot in West Springfield, did not have the dehumidifier that I wanted. A very nice sales associate (Mike) found me what I wanted in Enfield. He called to make sure it was there. He was fantastic! Home Depot in Enfield was great they had it ready for me and asked if I needed help getting it into my car .

We were there to order fencing. Big investment and nerve racking. We were directed to the pro desk and met Justin. This young man knows his stuff. He knew exactly what to do and guided us unerringly. We were impressed.

Really friendly worker helped me find an angle grinder and a deal with it too!

Went to this location to purchase a gas grill. they had 2 of the models I wanted assembled. 1 was missing parts and the other looked like it was used. The person that works that department agreed and said their were several others in stock and he could have one assembled. I agreed and paid for the grill and was told it would be ready for pick up the next day around noon. When I arrived around 3pm they said the would have it brought out to my truck. When the person arrived at the door to load it I asked to examine it first. It was the same damaged and used looking grill that I didnt want the night before. The cashier who was listening to the conversation agreed that the grill looked used and had some damage. I went to the service desk and asked to speak to a manager. The women said she could help me indicating that a manager was not necessary. I explained the situation and she said a new one could be assembled but was not sure when. I informed her I lived out of state and had to drive out of my way because they were the only location that had the model I wanted. I suggested delivery, but that was a 2 week wait. I was not offered a discount on the used model. I asked for a refund and suggested that someone should do something about the blatant dishonesty that I experienced. As a contractor who spends a lot of money at home depot, I will certainly never go to this location again and will do my best to tell everyone to avoid Home Depot in Enfield CT. Go to Lowes.

Filthy bathroom 10am. I know it is hardware store but seriously assign someone to clean bathrooms hourly. Makes a huge difference!

If you ever need a kitchen designer go find Eric. I have the most beautiful kitchen thanks to him! Very knowledgeable, precise and Detailed oriented. He looked every inch of the kitchen and came up with the best idea to make everything work. Left notes for the installer. So happy with my new kitchen, not 1 mistake, he planned ahead for everything!

Loved the late season plant selection to fill in for the plants that didnt survive the recent heavy rain. Reasonable pricing and local growers featured.

It was not a great experience for me today, it involved buying a Peach tree, and I was infuriated...yet I’m giving 5 stars. The reason is because how the manager, named France, handled it. You were one minute away from losing a long time customer and she showed up and made no excuses AND HANDLED IT PERFECTLY! Home Depot, make sure she receives something for doing a tremendous job in customer service!Beth-Ann Latsko

Do NOT order appliances for delivery here... especially if dealing with the terrible salesperson, Georgie. Clearly this woman gets paid on Home Depot Credit Card apps because thats all she seemed to care about. Every time I tried to ask a question, she would VERY rudely interrupt me to somehow bring it back to the HD credit card. Look, I get it, store cards can bring brand loyalty... but, in this case I walked out and didnt purchase. Georgie is NOT an asset, no matter how many credit apps she is getting ... sales are walking out the door.

We purchased a flat top grill. We needed some assistance and sales person CMT358 was awesome. Unfortunately I didnt get her name. She was very helpful and went above and beyond to help us. Thank you . Very pleasant and knowledgeable.

Went for new carpet shampooer. Hoover. Saved $80. And it works awesome. Easy-to-use and easy to clean.Hoover smart wash advanced pet. Carpets are 27 yes old and they looked good. Now they look new again and Im not kidding.

Good customer service cashier Megan greeted me as she was waiting for a customer . Great customer service at checkout.

This is the greatest place to go for all your project, remodeling and hobby needs etc. It has most things you need and the sales people are so helpful I also enjoy going up and down the aisles to get decorating ideas.

Lasharie Labare made it easy for me to purchase and have delivered all the materials I needed for my fence building project in my property. She was patient, gracious and very helpful. Thank you! Five stars deserved.____________________________________________________Updates;11/04/2021These folks go above & beyond,Scott Millekin (I apologize if I spelled wrong).Scott Helped me out today, I just placed an order of nearly 3,000 for roofing materials on the DIY project Im doing this month.I came into the store w/ a list and measurements of my roof, I was still a bit confused though, but Scott helped me out big time, finding things and helping me calculate the amount of materials, and what materials I needed for my roof.Scott was very helpful, thank you Home depot for hiring such helpful & knowledgeable employees.

Many helpful associates in the store, but not over powering! Always a great experience! Got what we needed and headed out the door!

The assistance I received from the gentleman working the doors area was above and beyond.... Awesome employees... Thank you all....

Had my Scotts but not the Hand nut drivers. You had the kit but we needed only two sizes 1/4 & 3/16. 4 of each. I went to Rockys and they had what we needed... :-) I went to HD first.Fred B

Have ordered online to store with home dept before and always received several courtesy reminders if needed that items were available to be picked up. Apparently HD changed their policy and now only hold items for 7 days. Today my online order was abruptly canceled without any reminders that the item still hadnt been picked up. The email I received stated that the item had actually been picked up but when I called to check on it I was told that they canceled it. Asking if I could come right down and pick the item up (approx 1 hr after the picked up email) and they said not possible, item was already canceled/gone. Crazy. In the time of a pandemic I would hope a company would have a little more leeway and respect for customers. Perhaps I had been ill and unable to pick up the item in the new 7 day window?

Always nice and easy to find things if I dont get it still there is help available. We got bathroom tiles and floor tiles. And they even helped us till to the parking lot to pickup the staff. Thanks

Needed a soap pump replaced for kitchen sink. Success.... Bought one and we installed it easily.

I rented a van to move some furniture. It was easy and affordable.

Great place, good prices and always someone to help you

The store was hopping today pretty busy but found help pretty quickly of what I needed very thankful to all that work there

They always seem to have what I need. People are friendly and helpful.

A little smaller than most Home Depot’s but it’s very convenient to have nearby.

Nice online order and pickup area. Helpfull staffs. Thanks

Excellent location! A vibrant store that hosts home depot events and attends to the customers needs promptly. The employees are very informed and work together to help solve customer needs. The inventory is pretty well stocked and shelved, and whatever cant be found immediately can usually be located through the Customer Service Desk.

They were helpful to find several things I wanted and was looking for.

Clean, well organized, well stocked and staff is there and ready to help with whatever you might need.

Even though this was formally reported to the corporate office, I dont feel that this is something we can be quiet about. Today my husband and I were visiting this location to purchase items for our bathroom renovation. We found a vanity that we fell in love with but the box it was in had significant damage and was taped closed. A gentleman from the sales department (who I will not name because he was super helpful) told us hed give us 25% off and wrote it on the box and signed it, telling us just to let the cashier know they could called him if there were any issues. We ended up having to grab a few more things before checking out 30 minutes later.. (who knew there were so many faucets to chose from!) As soon as we got to the cashier, Sharon, her whole demeanor had changed. When helping the (white) gentleman in front of us, she was all smiles, just happy and helpful. She looked at my 64, black husband, and immediately labeled us as criminals. While checking us out (two smalls items in our carriage, some wood, and a vanity) she insisted that I lift my coat so she could check for items we could have hidden. (Which I happily did and then questioned why she would even ask that since my coat was on the side of the cart and the whole cart was visible!!) She then told us that she didnt feel comfortable giving us 25% off and that we could have written on the vanity ourselves so she was going to call in the back to make she there was a person working by that name. She THEN called someone else over and explained to them that she STILL didnt feel comfortable giving us the 25% off. At this point I was getting very upset with her rudeness and asked both her and the person she had called over to call a manager because I was not going to tolerate her blatant disrespectful tone and demeanor towards myself and my husband. When the manager came over, the manager told her to give us the 25% off.. NO PROBLEM. Sharon then said, ok well I didnt feel comfortable and went to dismiss the manager. I then made the manager aware of Sharons rudeness towards us and how she had been almost strip searched me and making us feel like criminals and the manager just laughed it off and said, noooo. I then paid for our $500 in items and let them know Id be calling corporate. No apologies, nothing. At this time I had just gotten out of work and was in my professional attire.. 6 months pregnant.. and because my BLACK husband was there in his casual clothing, we were treated like trash. We were racially profiled by SHARON AT THE HOME DEPOT. And we will never shop at home depot again after this incident.

You have to go thru 40 boards to get 1 good one

As usual no one readily available to help. Theres so many employees doing so many tasks but apparently taking time to work with the customer is not one of them

Nicer than the dirty Bloomfield store. But I wasnt allowed to look at a lawnmower off the shelf because people just run off with them.

One of my favorites stores.

Getting better now that recession is looming

Always enjoy Home depot. Household run this time, they couldnt order the item we needed, so we have to reevaluate. Its just a color issue. But FYI they charge $100 extra if they have to go on line and order from another store...Seriously, wth!

Good store. Great for DIY projects

Always friendly staff..covid ready..not to crowded..I work for a delivery app and I am always treated with respect and a smile

My nearest DIY project supply store. Usually carry what I need at a competitive price. Able to shop store online first to insure availability of specific needs. Helpful staff can assist and offer advice.

Had what my wife wanted

The plants looks try...I just couldnt find a good plant

Love home depot always love it

The customer service was so so. Trying to find someone to help you is difficult. But overall it was a pleasant experience.

Store well stocked, clean, and following social distancing.

Had to buy four different items from all different areas of store. Three people I talked to pointed me to exact aisle for items I needed. Great, helpful employees.

Vicki in the carpet section very helpful and knowledable. Prices seem reasonable. Appointment made and met as promised

I came here with my mom and brother to pick out a Christmas tree. The staff was nice and friendly. The parking lot was big with handicap parking and handicap accessible entrance

Google has asked to include an inclusive statement in reviews:THE REVIEWED ENTITY BELOW IS NOT TRANSGENDER OR LGBT+ INCLUSIVE! IT HAS ONLY HIS AND HERS RESTROOMS AND DOES NOT PROVIDE A SEPARATE SAFE SPACE FOR TRANSGENDER OR LGBT+ UPSET PATRONS.-------------Fast no questions asked returns. With very few exceptions, friendly, helpful staff.

I love this Home Depot! Always has what I need and I can spend hours in their garden section in the summer! They have self check outs for quick items you need to purchase and they have tons of regular registers as well. They have a paint section and also a flooring section. Great area too. Lots of other shops around.

GREAT PLACE TO GET YOUR PROGECTS NEEDS !! GREAT CUSTOMER SERVICE, CHECK OUTS VERY EASY !!

Always have what you need

Great stocks and well organized.

Was busy. Had a hard time finding things I needed. Nothing was in the isles that it was supposed to be in. On a positive note the staff were very friendly and helpful.

The employee was very helpful in finding what we needed.

Very good service. Store was organized and clean.

Always love home depot really recommend

They have everything you could possibly want for any home improvement you could need, plus much more...Very helpful staff!

No Copperwire Rolls 1/4 inch Pssshhhhh

Best place to get materials for any build 👌

Got me there but there was a faster way getting there from my location.

Time spender,love it

Excellent customer service in electric department, very knowledgeable and friendly!!

Where else is it going to go everything is getting expensive again

It’s, your standard HomeDepot. Good service in both Appliances and Paint.

Great place to get everything you need for your home projects

Went looking for incandescent light bulbs. Due to my eyesight issues, these are the only ones that accomodate in my home. Not a wide variety to choose from, unfortunately.

Home depot was not the issue it was their contractor for oven installation. They made a huge error and never rectified the situation. I have been and still am without an oven and will be until 2 days before Thanksgiving. I will never ever get an appliance from this store until they push the issue. Thank you for ruining my holiday

I’m writing this in hopes that a manager will see this. We just recently built a house on our own and bought a lot of our stuff from Home Depot in Enfield. Everything from building materials to appliances to light fixtures to vanities to security cameras. I would say that 7 times out of 10 when we get home and open the box, there is either a broken product or missing parts. When someone returns some thing, the employees are just putting it back on the shelf instead of properly checking to make sure that the product is working and not missing anything. Please do something to fix this. It is such a waste of time to have to drive all the way back to return it or have to go to the hardware store to buy a part.

Clean store quick in and out. Had it in stock. Less than others in area for same item.

Good place to go for home needs. People are very helpful and friendly.

Was able to find the moving boxes I needed.

Always go there and always find what I want, went today and found a two car shelter for the winter.

The employees are always very willing to help. I appreciate the customer service over there!

Recently, I had to do all my shopping on my ONE day off. I stopped at 5 different locations and it was sad because everyone seemed miserable having to be at work during this pandemic. The weather was very hot and humid and that made things worse. Simple things like a hello or even eye contact seemed non-existent.I cant imagine how difficult it must be having to work through this pandemic, though.But when I got to the cashier at Home Depot I cannot tell you how impressed I was with Mary C. She was the perfect balance between personable and professional. She answered all my questions (some of them complicated) in a way that I could easily understand.Being an international retail sales trainer, I can tell you that Mary knows a thing or two about outstanding guest experience.I know I dont have to tell you how valuable she is to your team!

Very friendly and helpful satff

When to buy an item that their website said they had five of. The associate tells me the item was removed quite a while ago. Its disappointing that I have to drive from store to store to store to find an item that I need and not be able to use their website to pinpoint on which stores to go to.

The employees have no clue where anything is and they keep sending people to other employees who dont know where anything is everyone here including management need to be trained on the products they sell so they can answer questions correctly

Super busy storeFast check outFriendly cashier

Excellent customer service here. Associates stop to assist customers when needed. Self check-out seems to be the new trend, but most of us don’t want to work at Home Depot. Please bring cashiers back !!!

People used to know what they were doing but now nobody knows anything. They never have what I want and tell me to go online to get it. I think theyre only there for the contractors. I couldnt buy lighting components because they resized everything and you have to buy the whole thing.

Found what I was looking for...but not a person in sight that works there to help you with choosing the right product for your needs...but thats always been Home Depots problem...great prices...always someone nice to help you pay for it...but nobody to actually help you with certain products

Went to buy 35 bags of Vigaro brown mulch. Stood in line for 15 min to buy it, then went to the area in the parking lot to have it loaded. They had only 2 bags of the brand I bought. Was told have to get it from the garden center. Stopped at the service desk and 10 min later they said they would bring it out to us and to wait at the Pro center loading area. The workers at the Pro area told us they have no more stock of what we bought. While asking why would they sell it if there is none left, they rudely admitted their inventory was off. Big waste of time and the garden center people have no clue what they are doing. Not sure I want to shop at this location anymore.

I love shopping here.

Staff were friendly and helpful!

Good selection

Went to Home Depot for a garage door opener. There for an hour and the whole time that small portion of the aisle where garage door openers are was blocked by those temporary gates, two fork lifts and no people. Maybe Ill try again later.

Had a great experience when I purchased my EMAX Compressor. They helped answer all my questions and my new compressor is exactly what I wanted. Thank You!

They were out of a lot of gardening stuff, but its pretty late in the season.