This has to be the worst HYUNDAI Dealership in ALL of Western MASS. They sold me a vehicle, it sat there a week and a half without a registration. Only for me to pick it up and realize it had never been detailed. I called week after week trying to schedule an appointment for detailing. I then took my brand new 2021 vehicle to be serviced. Only for it to be returned REAKING of cigarette smoke. I DO NOT SMOKE. Only to be gaslight by their manager as if I imagined the whole thing (defending the mechanics.) Most disrespectful and unprofessional interaction with a car dealership. They lack very basic customer service skills! I am appalled at whom they chose to oversee the facility. No wonder Gary Rome is number 1. Purchase at your own discretion.Positive interactions with Jarron & Anthony the Sales Rep.

Lisa Caputo was very helpful in these trying times of very few new vehicles. It was time to turn in old lease and get new one. She made the process go smoothly and we are very happy with our 2022 SantaFE XRT. Great job Lisa with our 4th new lease

BUYER BEWARE!!! Before test driving the 2018 Hyundai Kona I did walk around the vehicle. When I returned from test driving the car I inspected it very thoroughly and noticed the passenger front rim was severely dinged up. There were no other issues. Nick and Sharif both took advantage of my situation (my son was in the hospital) and rushed the purchase. I did not reinspect the car when I returned to purchase it. When I arrived home my husband noticed immediately the front end damage. I believe the damage happened in the days following my initial test drive. If the front end damage was disclosed I NEVER would have purchased the car. I don’t believe anyone would purchase a damaged car for 19k before tax, title and fees. I brought the car back so they could repair the bumper and it looked the same. The car runs horribly too. I regret the purchase 100%. They claimed it was detailed and it was not clean as you would expect. Not all of the staff here are unprofessional and shady. I did have a positive interaction with Jarron and Lisa.

NEVER do business with Lia Hyundai. I waited almost two weeks to get into my car AFTER buying it and when I called to inquire about when I was able to pick it up, I was told “I have no idea” by their salesperson Lisa. This experience has been nothing short of awful and I highly recommend you bring your business elsewhere that they actually care about their customers. (negative!!!)-10/10 experience. DONT GO HERE.

I purchased a car within the past year, and have regretted my purchase with this company at every interaction since. It is apparent that their only intent is to sell a car, and they will tell you any and everything to do that. They sold lie after lie regarding their complimentary maintenance offer, specifically their sales manager stating that we wouldn’t be paying a single penny for maintenance for the first 36k miles. Come to find out, they only cover every other oil change, and anything beyond an oil change/tire rotation will not be covered at all. Not only were their claims untrue, when questioned, their sales manager was less than polite, at best, in telling me I have “no clue what I’m talking about and cannot prove that’s what was said in purchasing.” I’m beyond disappointed in the way they treat their customers and would never purchase another car from this location.

We’ve been purchasing vehicles from Lisa Caputo since 2015Always a great experienceHighly recommend Lisa and lia Hyundai!

After visiting two other Hyundai dealerships I finally found one that was looking out for my best interest.My salesman, Joron Norwood, actually listened to what I wanted and helped me to find a car that checked all the boxes on my list. I never felt pressured and instead was given options to chose from that best suited me. The whole process was fairly smooth. I would 10/10 recommend Lia Hyundai of Enfield.

Ive purchased 3 cars since 2012 from this dealer. Two Sonata Hybrids and a Santa Fe Sport. Lisa, the sales representative is easy to work with and works towards having you leave happy with your new purchase. Sue Roberts in service is great to deal with and Griff always ensures my cars are serviced properly. Im planning on another purchase soon and they will be my first choice for finding another Hyundai.

Lis Caputo!! Excellent Customer and Sales expertise. I have purchased 4 vehicles from Lia Hyundai with Lisa Caputo as my salesperson. She is competent, professional and always keeps her promises, no surprises, no disappointments. She is straight forward and there is always peace of mind having her as a sales agent. I would strongly, and have, recommend Lisa Caputo to all of my friends. Kudos to Lia Hyundai for having Lisa Caputo on their staff. I will never buy a vehicle from anyone else. Alice Mccahill.

The only reason they didnt get a 5 star from me is I didnt get a car. But they done everything humanly possible to help me. They were all very helpful and professional. I hope to be able to buy a car from them as soon as I get the issues resolve Sheriess was very understanding and so was Nick.And have no doubt that if they could of they would of sold me a car. Thanks guys for trying

Sales rep, Sharif Bilodeau and GM manager, Anthony, were both helpful and personable. Straight-talk and left with a deal I feel comfortable with. And a car that I am very happy with so far!! 2021 Kona Electric. Highly recommend. Leanna

What a wonderful experience. Lisa, my sales representative, was extremely helpful and knowledgeable. She gave me her complete attention and made the process enjoyable. Carlos, in the business office, was equally helpful and professional. I highly recommend Lia.

Very unprofessional and disrespectful. They have had my car 7 weeks and they are not saying anything. They should be shut down. NO ONE SHOULD BUY A CAR FROM THEM.

Had my oil change done here last year, with $10 coupon, total cost was $24.34, very nice tech and experience. Called for an oil change appointment last week, was quoted same price with a $10 coupon. When I went to cash out, the total for same thing was $44.57! I was shocked and questioned it, told Sue I was quoted a different price when I made the appointment, they didnt seem to care. Was also written on slip that the tech found timing belt in need of replacement for a cost of approximately $500, checked my records, this was already done by another Hyundai dealership within last few years! Feel like it was a total overcharge and would not trust going back now. Last year I was there in April, and was treated much more fairly. Customer Service wasnt the same this time.

Without going into detail...the worst service Ive had in a VERY long time. No one calls you back, and your vehicle just sits. I was told other vehicles have been there for 4 months. Everyone is having a hard time getting workers right now, but that long and rude customer service is not acceptable.

The service department is very helpful. Dealing with Susan is such a pleasure. She is up front on everything. I do all my car maintenance there because it is close to me.

Very good...love my car

Salesperson Sharif Bilodeau was knowledgeable and friendly. When I arrived for our appointment, the vehicle as well as information and paperwork were ready for me. He quickly moved the process forward in a way comfortable to me without unnecessary waiting and discussions in the back office. He worked quickly to find the reasonable price for my needs and budget. A refreshingly professional and courteous experience.

We have been dealing with Lia hyundai since 2012 and have dealt with many service managers over the years. Its nice to finally go in and see a friendly familiar face with Susan Roberts, hoping she stays and becomes a friend to all of us loyal customers. Thanks again for all your help looking forward to our next oil change

Bought a car from here once before. I had a great experience so I figured Id give it another shot. My sales rep was amazing, he dealt with my indecisive and picky self! I had another excellent experience here! Highly recommend! Couldnt decide on color two of the 3 options. I bought the third. What color Santa Fe did I buy!? Ill never tell 😁 Update: had some problems with my new car, all covered by warranty thankfully. Ethan Brown and Michael Lockard were very helpful with the whole process as frustrating as it was. Im happy to say all is well with Black Panther now! 😄😊😉🤗Now

Susan Roberts is a great asset to your team she is very knowledgeable and great personality and is helpful in every way

I was recently there for a recall and the service was great. I wasnt there long either. My overall experience was great. Thank you.

I trust Susan Roberts as my service advisor, she’s friendly, professional, listens, and always willing to help. She’s the best and she is why I use this facility. Great maintenance sells vehicles and because of Susan I will purchase my next vehicle from Lia Hyundia in Enfield Ct

Susan Roberts was very knowledgeable about what services my car needed. She also was personable and let me know what I might need by next service. She is an asset to tour dealership.

Its a car dealer what can I say they were nice and friendly but called two three times a day

Honestly had the best experience ever...friendly staff really efficient... mechanics who seviced my car did a phenomenal job quick and efficient...i would recommend lia hyundai of Enfield to everyone you cant go wrong great cars followed by great staff and great service couldnt be more satisfied linda at front desk lisa who sold me my car guys whos serviced my car in the shop to the young lady who sits at sevice station desk you are all the hostest with the mostest❤ really pleased you treated me like family thank you

Brandon did an amazing job getting us into our brand new Palisade.

I always know that when I buy my Hyundai, I will get excellent service. My hyundai experience begins with Lisa who I recommend highly to the personal touch of Susan Roberts who takes care of me in the service department.

Every time I take my car to Lia Hyundai for service, I not only get my car worked on, I usually see someone I know! The staff is friendly and the atmosphere comfortable while I wait.

Ive been waiting three 3 weeks for a part time come in. Meanwhile my car barely starts. This is supposedly due to covid-19 and shipping, no one reached out to me through the weeks to inform me of my parts progress, so there I sat nervously waiting. Ultimately, I called corporate and they check back in with me on Lias behalf. Once they put the part in hopefully all goes well then I can tell you how satisfied I am with the service. Update this 4 weeks still waiting. I got stuck at the grocery store at night, luckily the car decided to start after 45 minutes... not to mention the Ubers to get to work, and the fact that I had to put half the money down on the part. Corporate Hyandai said the part should be here May 3rd. Well see. No I will not be calling into Lia Hyandai to stalk them about the part, I have my own Hyandai representative to do that on my half now.

Sharif Bilodeau was absolutely amazing!! He did everything went above and beyond to help me get the exact car I wanted!! The whole team was really great in assisting me! 😊

THE SERVICE ADVISOR, SUE, IS ALWAYS SO FRIENDLY, COURTEOUS AND HELPFUL.

Tony Arzaga was a terrific help he worked with me with no pressure. I felt right at home while looking for my next Hyundai. He found me the Tuscon 2015, which fit me perfectly! Very friendly and a great salesmen!

Susan Roberts was very knowledgeable and professional. My vehicle was done in a very timely manner. The store was clean and sanitized.

Sue and Ethan are better than coffee and donuts in the morning...

I recently had my 15,000 miles service at Lia Hyundai of Enfield. Michael Lockard was my service advisor. He went over what was needed. All the services I requested were done quickly. I left earlier than I expected. I have all my Hyundai Sonata services done here without any issues.

Michael Lockard was very helpful. Took time to answer all my questions.

Sharif Bilodeau of Lia Hyundai of Enfield was extremely helpful, professional and friendly when I was buying my Hyundai ioniq. Excellent place to buy a car.

I had an issue with my vehicle and I brought it to Lia Hyundai in Enfield, my point of contact was Michael Lockard. He explained it was an issue with my engine and explained the process in which he would look into getting a replacement for me. I spoke with him a few days later and he told me that he procured an engine for me.I was profoundly relieved that he was able to do that, he had me come up and got me loaned vehicle until the job was done.I have to commend Michael on his professionalism and attention to detail. He is always polite and courteous and he managed to get this done under some very trying circumstances. He is excellent at his job and a asset to his dealership.Thank you for all your help with this matter.

Susan Roberts was very friendly and professional. She made every effort to stay on top of my vehicle’s service needs.

This place is hands down the best place to buy a car. My daughter and sister just bought cars here and had the best experience. Lisa is the best. Most kind considerate person who really helps you get what you can afford. I totally recommend buying a car here. Great team!!

Susan Roberts demonstrated excellant employee service ; consisting of being polite, warm spirited, explainatory and promptness.

I have never had a problem getting my car repairs done here. They are courteous, polite and on time. I have never felt pressured to have additional work done to my car, like I have at other places.

I always use Lia Hyundai for my oil changes. I have dealt with Susan Roberts many times to schedule any of the work to be done and she is extremely professional and has a great personality

Oil changes are painless. Easy in and out. They make suggestions as to services or maintenance due, but are not pushy at all. They are respectful of your time. My oil change took longer than they expected (I didnt even notice, waiting room is comfortable) and they offered me $10 off my bill!

Sharif Bilodeau was one of the best salespeople we have ever encountered. He did not put on the fake persona that he was going to be our best friend, as so many salespeople do. We told him that we were not quite ready to buy, he respected that and was not pushy. He provided the information on the vehicles of interest in a professional and prompt manner, knowing it was not likely he would make a sale that day.We were there to look at the Santa Fe. We told him some of the odd and trivial features we did not like about our current vehicle. He understood that sometimes it is the little things that make the most impact. He let us test drive a Santa Fe that he thought would meet our unusual requests. It was nice, but not quite what we wanted. We ended up asking to look at the next model up, without any persuasion from Sharif… and it was perfect!We did not set out that day to purchase a new vehicle, but Sharif and Lia Hyundai’s finance team were able to work a deal that made us very happy. We are now delighted to be the owners of a brand-new Santa Fe. From start to finish, it was a stress-free process and we would recommend anyone interested in a Hyundai to visit Sharif in Enfield.

Shariff was very rude to my father and dismissive when we asked him questions so I got up and walked out. I wont be back here if thats their idea of customer service.

My total experience at Lia Hyundai in Enfield has been great. The whole team was professional and caring throughout the entire experience. I’ll definitely return when I need another vehicle.

Everything was great. From my salesman Eric LeDuc to Carlos the finance guy. Eric went above and beyond. My girlfriend who drove me there had to go to work and I was going to uber home but Eric generously drove me home. Overall a very good experience from start to finish

Susan Roberts in the service department is always looking out for me when I bring my hyundai for service. Thanks for being professional and courteous.

Exactly what you would expect in a car dealership. All the stereotypes. If they have what you want, go for it, but make sure you know what you want, have a man do the talking, and double check what the have to say about price/financing a million times to make sure you actually get what you agree to.

This place is absolutely awful! We got a 2015 Hyundai Tucson about 7 months ago and have had nothing but problem with it. They sold a faulty car and when we tried to get fixed by them they threw a fit and we had to get the BBB involved and they finally took care of it. Now 2 months later after they “fixed it” the said they gave a “complementary” 5000 mile oil change and wrote on the sticker that it was a 5000 oil change but it was actually a 3000 mile oil change and we almost ceased the engine because of it. Thanks, I’m never going here again that’s for sure!

If you want a friendly, no pressure sales experience, look no further than Lia of Enfield.SALES: I worked with Eric LeDuc who showed me the vehicle and walked me through the whole process. He is very personable and easy going, which made the car buying process painless. At one point, I became overwhelmed with the thought of buying a new car but Eric and his manager talked me through my concerns without judgementNEGOTIATIONS: Very openCOMMUNICATIONS: Eric maintained communication in the days after the sale and promptly responded to all of my questions.FINANCING: I also worked with Carlos Nieves, who was incredibly patient and supportive of my financial decisions. I got a better interest rate than I was previously paying 🎉I would absolutely buy from Lia of Enfield again and will refer friends and family to visit this location first.

Very, very mediocre experiences at Lia, questionable sales practices at times, and they absolutely do not value the fact that youre a returning customer... buying 4 cars from these guys wont even get you a free set of floor mats...Buyer beware

My boyfriend and I went to your dealership a couple of weeks ago after calling at about 5pm the previous day to see if they had a particular car. Brandon took us for a test ride in the N line and Kona. We have since gone to 6 dealerships and I must say Brandon was the best. The amount of knowledge and information totally outdid all the other sales persons. We will be back. Just need to know his hours.

Had an amazing experience with purchasing our new vehicle. Tanya made our purchase smooth and effortlessly easy. I would definitely recommend Lia Hyundai in Enfield as a first stop when looking for a car. Thank you so much!!!

Had the best car buying experience with Tanya. She got me a very good price on my 2020 Santa Fe. Id recommend her and Lia Hyundai to everyone. Thanks again Tanya!

I had a positive experience getting my car serviced at Lia Hyundai. Ethan Brown was very easy to work with and kept me in the loop throughout the process of getting my engine replaced. Ive consistently gotten good, honest service from this dealership and would definitely recommend them.

I like going to the experts for my car. The staff at Lia Hyundai service are knowledgeable, always courteous and service is fast. I like that you drive right into the drop off area next to the service desk. Very convenient! I would recommend them to any Hyundai owner.

Ok service and willingness to help. Timing is a problem with sales person and myself.

I recently leased a 2019 Hyundai Kona from Anthony Canada. He was was extremely knowledgeable, easy to work with and even set up my first service appointment for me. This was the first vehicle Ive leased, Anthony made the process clear, concise and EASY! I highly recommend anyone who is in the market for a vehicle to stop in and ask for Anthony Canada! Youre not going to find anyone as customer oriented and easy to work with as Anthony. I will be back to see him once my lease is up! Spread the word!

After having a bad experiences On previous visits I was hesitant to return to this dealer But being it was closer to home I gave it another try. Ethan Brown greeted me with a smile.after expressing my concerns about my previous visits he assured me that that would not happen today. I have to say I was very happy with the service department today. Ethan Brown you have earned a new customer. Thank you for the great job !!!

One basic value people expect out of a car dealership is hospitality and not a difference of treatment toward you or your spouse. When we entered the dealership, we gave our dealer information that one credit score was excellent and the other was lower but in the process of being disputed. Despite being forward with this information from the moment we sat down, when negotiating a price the dealer, she took a different tone toward my spouse. She even made an unkind comment about the credit that not outright said but characterized her as irresponsible, despite knowing information to the contrary. We were forward with our information and treated our dealer with respect but did not feel respected in return. We understand sometimes people have bad days but a condescending tone is disheartening and bad for business.

I had a wonderful experience at Lia Hyundai of Enfield! Brandon Fealy was so helpful, patient, and honest. I love my car and am very happy with the service. Will definitely recommend them from now on. Thank you!

I went to that location a bunch of times for an issue in regards to my 2012 Hyundai Elantra limited. They charged 150.00 to just tell me that they couldnt recreate the problem and so they didnt know what was the issue. I then researched the problem on google and called the mechanic there. He had never even heard of the part and wanted to charge me 200.00 to fix a part he knew night about. I let you be the judge of you want to go there.

Everything has been great so far!

This is the best customer service experience I have ever had. This was my first time buying a car by myself and I have to sincerely thank Joshua Terry of Lia Hyundai in Enfield, Ct for making this experience so great for me. Not only was he extremely friendly, and welcoming but I felt he truly wanted to give me the best deal possible. He worked with me, as well as my family, to make sure I got exactly what i wanted at a great deal. Josh was extremely easy to work with and made the process as easy as possible for me. I am in love with my new car and highly satisfied with the service i received from Josh. I highly recommend anyone interested in a Hyundai to contact Joshua Terry.

I have purchased many cars through the years. Actually this was my 5th Hyundai Sonata that I have purchased but 1st one from Lia Hyundai of Enfield. I have to say this has been one of my best experience purchasing a car. No pressure, great price and most of all great people working there.My salesperson Tonya although new to the dealership was incredibly helpful and knowledgeable. I cant say enough how easy this transaction was …. from the finance manager to the General Ryan D. I highly recommend checking out Lia. I will be going back there next time I need another vehicle. Outstanding !!!

Had the 15,000 mile interval service done. Appointment for 8am. Pulled up, door opened and drove into the shop. Had additional work done ( replaced wiper blades front & back) sat in waiting room watching TV programs and water & coffee for free! Took 1hr & 15 minutes. Was fast for what I had done! Very courteous and explained everything they checked with a mult-point inspection sheet! Also checked for any recalls! Always feel good leaving Lia!

Took excellent care of my car. The main reason I bring my car to Lia Hyundai of Enfield is due to Mikes excellent service!!!

I was very satisfied with the service and updating of the work being done. Ethan was very helpful in coordinating with the extended warranty providers and communicated the progress of the repair with me in a very professional manner.

I had a fantastic experience at Lia Hyundai of Enfield! Lisa and Victor were wonderful and so easy to work with! I never expected to drive off the lot in an amazing car but they made it happen!!

Had a great experience at Lia Hyundai! They made an offer no one else could touch. Ask for Josh! He was helpful, honest and friendly. He made the whole experience stress free. I would definitely shop here again.

Great customer. Service from lisa C. She was awesome.

Very clean and sanitary! Took great care of my vehicle and were very pleasant.

Just nowJust bought a brand new 2019 Kona !! I couldn’t be happier with the service Brandon was the best car sales man I have ever had !!!! Victor was also a great help! He handles his sales team very well!!! If you want to get the right help go see these to!! Super helpful and not pushy... thanks for the excellent service !

I have been having my 2017 Elantra serviced at Lia Hyundai always, no one else has worked on my car. Ethan Brown has been a great help making sure that all service requirements are being performed and current. Thanks to Ethan and Mike and the techs in the service department.

No nonsense car buying experience! Honest and quick. No pushy sales tactics!!! Go to Lisa to buy your car!

I purchased my vehicle a couple weeks ago with Lisa Caputo. She was very friendly and knowledgeable! I would highly recommend her to my friends and family if they are looking for a vehicle. She also sold my daughter her car years ago and gave her the same service I received!

Purchased another Hyundai from Lia Hyundai of Enfield this January. Everyone was great especially Lisa Caputo. Will definitely return in the future.

Just go to the Balise dealer in West Springfield. These guys will waste your time and try to take advantage of you... Our quote from these guys for a new car was 10,000 above any other dealer and they acted like they were doing us a favor. 🤷🏼‍♀️ Our sales guy however was great.

Lia Hyundai of Enfield always does a great job servicing my Hyundai, and at a reasonable cost. They are timely and are truly focused on customer service. Susan Roberts is a driven employee who will ensure customer satisfaction every time. Highly recommend.

3 hours and $125 later, and my car was worse off.I went thirty minutes out of my way for service here over my regular shop because I had been treated so kindly by their sales people in the past that I wanted to bring my business to this location. I was sure to mention this to the service folks, and they were happy that I was happy. I fill out the forms, get a quote, sit down in the waiting room - typical car service experience. That is, until 3 hours later, when they tell me that they need to order a part and it would be easier for the techs if they didnt have to put my car back together, and asked if I would take a loaner. They would fix my car up as soon as the part came in and I could come pick it up, but without the part they couldnt fix the problem. I asked the tech separately how long it would take, and he said five to ten minutes. He had it back to me in four. So Im not sure why the story. After paying the diagnostic bill of $125, I get in my car, and notice all of my personal items from the center storage compartment are strewn all over the cupholders. Annoyed, I put my things back in the compartment. Then I notice the damage in the attached pictures. The casing around the shift lever was not properly affixed in place, and the shift lever itself was chewed up - seemingly by a pair of pliers. I was able to pop the casing back into place, but the shift lever cant be fixed, it would need to be replaced.In a nutshell, 3 hours and $125 later, and not only was my problem not fixed, but my car was in worse shape than when I gave it to them. I will never go back to Lia Hyundai of Enfield.

Love my tuscon. Serviced recently at dealership after I was notified there have been 2 recalls. I asked them to look at a mudflap that was broken as well. Shop was unable to give me a price estimate for replacing the mudflap. Guess a piece of hardware from the one I owned broke off & was inside the vehicle & service men were unsure how difficult it would be to replace flap. I was not comfortable telling them to go ahead with project without knowing how much they would charge me in labor to replace a $14 mudflap. Disappointed not to have it fixed. Will have a different service place take a look at it instead.

I own a 2011 Sonata, and went in for an oil change, with a coupon promotion. When I arrived for my scheduled appointment Susan Roberts was at the Service Counter to help me. After looking up my car, she explained that I had several recalls that should be taken care of - but it would take about 3 hours. She was extremely knowledgeable and understanding of my time. I arranged to be picked up and brought back, so I would not have to wait. She also explained that with the Engine check recall, my oil change would be FREE, so I could save my coupon for another time. She told me ALL recalls were free of charge, as they were covered by the manufacturer. I was extremely pleased with Susan Roberts customer service skills and her appreciation of my business.Thank you, Susan! :) I will definitely go to Lia Hyundai of Enfield for my next service, and future purchase when upgrading to a small SUV!

I have owned MANY vehicles in my lifetime and Lia Hyundai by far provides the most honest, accommodating, friendly customer service. I have worked with Adam and recently Sue along with one of the mechanics, of whom I unfortunately forgot his name, and they were all GREAT to deal with. Keep doing what your doing Lia Hyundai!

ID GIVE 0 STARS IF I COULD DO YOUR SELF A GIANT FAVOR AND GO TO KEY HYUNDAI. LIA IS THE WORST EXPERIENCE YOUR EVER GOING TO GET HANDS DOWN....

I bought my 2018 Hyundai Santa Fe from you guys 2 months ago and last night I got a flat tire. I called in today to get it fixed which I had to call out of work to get it fixed. was told they cant fix it today and was told tires are not covered under warranty and it will be $60 dollars to get it fixed. I decided to call town fair tire to see how much it would cost and the lady tells me free lifetime repairs on all tires even if you didnt buy the tire from them and they will get me in today .. now that is what I call great customer service. this is my second Hyundai I bought from you guys and it will definitely be my last.customer service at this dealership is all ways negative

Dont ever by a car from Lia Hyundai of Enfield or Hartford, CT. I brought my 2015 Hyundai Tucson into dealer for issues in March 2020. And dealer told me my Cataylitic converter was clogged and engine was shot and would cost over 3,000 dollars to fix. So of course I bought another vehicle. But now come to find out Hyundai has class action lawsuit against it for 768 million dollars for all Hyundai Tucsons from 2014-15 over Cataylitic converter and and engine issues. And dealer denied they know anything about enen though lawsuit has been in play since 2018. Do Hyundai just plain out lied to sell me a car when they shouldve fexef the one I had.

Without a doubt the most experience i have ever had with buying a car. The salesman i would HIGHLY recommend is Bear AKA Paul Finely. Have not had one problem since buying the car months ago. Everyone at the dealer are always so happy and cheerful. Will always get the best deals and its an experience youll never be able to forget!

I was hesitant to respond to the announcement that my car was due for a 60,000 mile check up in this viral time, however, my questions about social distancing were answered promptly and accurate, the cost of the process was accurate and with no add-ons, the service person was patient and courteous.Thank you!

We brought our car in because they were the closest Hyundai dealership to us when our car threw a rod and the engine blew. Both Sue and Mike were impossible to get on the phone, rarely helpful when they were reachable, and generally left us in the dark until the repairs were finished. then a month later, the car needed service again because they cracked a head while re-installing the engine (something though was covered by warranty, they still maintain they did not crack it, as though cracking metal was something we would do on our own.) they then once again were incredibly difficult to get on the phone, only managed to returned one of my 7 voicemails, they gave us a car through enterprise, which was nice of them, except when we continually asked to swap it out for a loaner car, despite telling us we were top of the list every time i called the last one just went out, sorry. Now at this point the car is back in our possession and Hyundai is fighting us because they completed service on the vehicle on a Wednesday (again no communication to let us know it would be done so we could arrange our schedules to drop the car off) and we dropped the enterprise car off and picked our car up Saturday, so they dont feel like they have any responsibility to pay the last 3 days we had the rental car and are now holding our enterprise deposit hostage. I have owned Fords my entire life, and was honestly considering switching to Hyundai once my car is paid off in October but now I will continue searching for a new vehicle and tell anyone within ear shot to avoid this place like the plague.

Great car buying experience. If you go in to look or buy a car ask for Anthony C. a real pleasure and a gentlemen.Made the whole experience a pleasure.

We had a wonderful experience. As soon as you walk in the door you are greeted with a friendly face. Paul Halton our Sales Consultant was friendly and knowledgeable. He gave us exactly what we wanted without any hassle. Cathy Webster the Business Manager was very helpful as well. We love our new car and we have already recommended Hyundai Lia of Enfield to family and friends. Next time we are in the market for a vehicle there is no doubt where we will go! Thank you Lia for making this a great experience.

Ive been to a few dealerships and I must say Lia Hyundai has been the best. The first person I spoke to was Nikia. She offered great customer service. My saleswoman was Lisa Caputo. She is awesome. She was patient, knowledgeable, and worked quickly to get things done. Her customer service is awesome. Every employee I encountered while there was very nice. I would definitely purchase another car front them in the future. Hopefully when I am ready, Lisa is still there because I wouldnt want to work with anyone else.

We purchased a Hyundai Elantra from here recently. Louis from sales team was very helpful. He made the purchase really easy for us by listening to our needs and showing us the right car for our budget and needs. Talked to the sales manager Miguel and service manager Adam and they seemed like nice people. Overall, a great place to visit if you are planning to buy a new or used car.

I honestly cant recommend Lia Hyundai of Enfield, CT enough! I had to purchase a car very quickly and unexpectedly and had a very unique and challenging financial situation. The sales and financing teams at Lia Hyundai worked extremely hard Day and night to get me into a beautiful vehicle that exceeded my expectations and fit into my budget within a couple days. And although I had gone in to purchase on a very busy holiday weekend, they seriously made me feel like I was the only client they were working with. Ive purchased many cars over the years, and have never experienced the personal attention and genuine care they showed me. Im grateful I chose to walk into this particular dealership when I did, and I absolutely LOVE my Sonata!! VERY HIGHLY RECOMMENDED!!!

Just went in to Lia Hyundai of Enfield today and walked out owning an amazing vehicle far beyond what I thought I was going to be able to afford. The staff was so helpful and pleasant especially our salesman Bear!!! They also gave me a great price for my trade in, which was quite a relief. I would highly recommend this dealership if you want a great car buying experience with friendly staff and a great overall value.

Had brought my car for a leak into the cabin roof. I had did prior research into the problem which most likely was a clogged sunroof drain. I scheduled a appointment with them and the person at the front desk listened to my complaint and had the car brought in and fixed within the hour. I was told that if I still had problems to make an appointment and bring it back. Im glad to say they fixed the problem and on top of that they did it free of charge. Service was very professional I would recommend.*edit*so the roof was still leaking so i brought it in again. got a phone call saying that it would cost 450$ to fix so i agreed to it. got another call a few days later telling me it would it would cost 1400 to replace the roof so i declined. went to pick up my car and they still charged me 450 and did not even fix the problem. I will not be coming back ever!

We recently purchased a Kona EV from out of state since we werent able to find an electric car that met our needs in our home state. We had many trepidations about buying a car at a distance, but Brandon Fealy at Lia of Enfield made the experience go exceptionally well. He communicated with us every step of the way and gathered information for us when we were confused about aspects of the car. We feel that we paid a fair price for our new car as well. We had dealt with another dealership in Maryland and had not had a good experience, so Brandons great service for us was a pleasant surprise. Since we couldnt be there physically to see the car, Brandon even took the time to take photos and video of the car and sent them to us. We felt very lucky to work with Brandon, and he truly went the extra mile for us throughout the whole process. Thank you, Brandon!