When I first answered the call, a man said he had called about a shipment delivery problem and would connect me to the sender. After a few seconds the Sender came on the line and asked for me by name and if I was the person who still handles some of the ordering for the company. (I cant recall the exact type of products he mentioned.) This seemed weird to me because the first person said that they were calling about a shipment delivery problem. If that was the case, why would they need to know if I still do the ordering for my company?I asked what business he was calling from and why. He said his name was Dennis and that he was calling from U. S. Standard; that we are/were such good customers of Office Depot/Office Max, they tried to mail us a Packer shirt (or something like that), but that it came back as undeliverable. I asked what address they sent it to and address he gave me was the address of the Office Max location in our town that closed a few years ago. Our business has never been at that location. I told him all that information, that i was not interested, and to have a good day and then I hung up.Seeing the other reviews for this company on Google and BBB, I am very happy I handled it as i did. Im sharing my experience/story in hopes that it prevents anyone else from going through any headaches or unnecessary costs from what appears to be an unscrupulous company.
This company telemarketed by office manager, said they needed to verify the address for an order, then sent out 2 ridiculously priced products that we never ordered saying the gal that verified the address placed the order. Very unscrupulous business practices. Should be shut down for fraud.
Scam phone call. They call pretending they are getting a rejected shipment and then when they put you on hold to confirm they switch you over to a sales guy that claims hes going to visit your facility but then pitches you free sports stuff. Then they try and sell you stupidly expensive items. Ive literally had you block a dozen different numbers from this company.
SCAM! The positive reviews are fake. These people will scam you one way or another! Just go to their BBB.org profile. Do more research before you answer their calls or fall for their scam.
This is a family run one stop shop. If you need it, chances are they have it. Everyone who Ive spoken with here always show the willingness to go the extra mile in order to make sure that you get what you want. I do feel like the prices (on their earplugs specifically) are high. My favorite product is their snow and ice melt
I told them all my shifting items on the phone call and made the charges, and responded to me back quickly. These rates are very cheap compared to other moving companies. Politely they did my all processing and got me the quote form. Highly recommended!!!
Josh is an amazing boss to work for ! He takes care of his employees !
We just stocked up on snow and ice melt, and its a good product.I was able to work out a discount with the sales rep, which I was happy with. I know their prices are a bit high. (The reason I knocked a star off of my review) But, theyre also understanding, and will work with you. I cant say that for a lot of big name companies out there.
ABSOLUTE SCAM!!!!This company called and spoke to an employee that does not order supplies andtricked them into purchasing a box of earplugs and a box of caution tape. Received a bill in the mail for $697.80!!! That is about 5x what those items should be, but they offered a free T-shirt. What a joke and oh by the way you cant call them because every mailbox is full.DO NOT ORDER FROM THEM!!!
Movers are trustworthy and kind-hearted, they continue giving the suggestion when we did take it wrong and I think it was a good thing to correct others for their wrong decisions. With a lap of time, they completed the whole process smoothly. They are great!!!
Quick synopsis of how this company functions: They depend on finding someone outside of the purchasing arm to unwittingly agree to a purchase over the phone. They then keep the recording of this call when the person who is in charge of purchasing reviews the invoice, and immediately calls this company about the outrageous purchase, so they can offer proof of commitment. Its predatory at best, and a scam at its worst. The products they offer are sold at 4+ times the market rate, and the cost/lb. to ship is about the same. If you have heard from this company, it is critical that you alert every employee because they do their research on the business prior to making the first phone call, then hit it as much as they can as quickly as they can. For example, at my company, they called 5+ superintendents, and knew what jobs they were on. the call always starts out very chatty, typically with a joke about Trump, then offered them stuff like Nascar Jackets FIRST, then slyly put in that they were also sending a box of caution tape, without mentioning that the box was $400. Which the super, who was excited about the free jacket say sure.As an additional point, all of the 4+ star reviews on here are illegitimately filled out. You can tell by the common names used, the constant mention of pricing being a little high, but worth it, and that its a family run company. They will also line up the reviews with whatever product they are trying to push as good. As of this post, it appears to be the ice melt. notice that they will always fill out a 4 star review immediately after someone leaves a 1 star review so it is left on top.Good luck, and again, if you received a call from them, even if you accidently committed to a purchase, it is critical that you alert the entire company. Chances are you were not the first victim to fall pray to the scheme within the company.
Scammers at best! BEWARE OF THIS COMPANY.
These people need to get a life. Total Scum works here and tries to scam you by offering samples. If they call you just act like you are interested then when they ask for your address, hang up.
I had a really good experience here.They really want to make sure you get what you want, so I appreciate the effort on their part. There are too many places nowadays that treat you like a conveyor belt as a customer.Their best product in my opinion is their snow and ice melt. Its environmentally safe, and also safe for pets. (Have to watch out for dogs pads on their paws)Give these guys a shot!
Recently. I was able to stock up on snow and ice melt. The prices on mask are a little steep, but Im happy with the snow and ice melt. The people that helped me out were pretty goofy, but were still very knowledgeable. Ill be heading back here, but most likely not until next season.
We are a commercial company who had ordered a small batch of safety glasses and ear plugs and they shipped us 2 full boxes. Spoke to the sales person and they said we could not return the excess amount because the warehouse had closed down, but what he could do is reduce the value by 50%. We stated that even at 50% markdown this was enough product to last 10 years and we do not have any desire to keeping it around that long. Now we have an invoice of $1400 and are finding it difficult to get a hold of anyone to return the excess product. I dont know if this is a company that is for small business but all i know is if your looking to buy safety products as of now i would highly recommend you look for another company
They have treated me real well.The guys love their tinted safety glasses. Im not the biggest fan of the earplugs with cords as they get in the way--cordless are the way to go. Its worth it to build a relationship with this company.
I shop here primarily during the fall and winter months. Ive only tried their snow and ice melt. They sell Firestorm which is a high quality product. Its also hard to come by. I use it for outside of my shop, and they give me a good deal when I buy in bulk.Their staff is fun and knowledgeable. Theyre particularly helpful with products. Like I said, Ive only used their snow and ice melt though, and I highly recommend it.
These guys really helped me out in a pinch.One of my workers had an emergency and we had to run out real quick to get supplies for a job in Jersey.Im very happy that we stumbled across this place. Theyre patient, and made sure that I got the right supplies for my job.Will definitely be going back!
They really are a one stop shop and they explain what each of their products do. I like that they get to know you here--not push you out like another big brand store
Us Standard moving helped to move my father 3 months ago. And it was a totally stress-free and careful move, from that till today we have been taking their service thrice for all my small and large moves. Thanks once again for connecting us….
We buy from here because of their excellent customer service and product.I personally like their earplugs with cords, but my workers like them without cords. Either way, both of them are quality products. I know theyre a little more expensive than your generic big brand store, but youre paying for quality.
I have to say first and foremost, I ordered from here a few months ago.Why Im reviewing this company (and reviewing them highly) is because of their customer service department.I had to contact them, and the woman I spoke with was both accommodating and understanding. It was a pleasure to speak with her, and I will purchase again based on my experience.
We have been buying our supplies from here for years now. They have been really great to us. They are family run and have a great staff to help you out. Very friendly
Family run businesses are the back bone of America. I truly believe that. Will you pay more? Yes. Will you get better products? Yes. Will you actually get help from an associate? Yes.Is it worth it? Yes, please buy from small businesses. These guys are great.
I bought products here for a job.They were so quick with everything. I was going to a site, and had to bring a bunch of other things, and didnt want to worry about yet another thing.Instead of saying oh well US Standard sent the product to the actual site. Very very convenient
Im a big fan of this company.They have been great to us for years now. They help us out a lot. They get the material out quickly, if youre buying in bulk. I recommend these guys
You can get pretty much all you need from here.They were able to supply me with cleanings supplies, which is obviously important during these stressful times.Family owned, so youll be treated well.
I know they can be a little expensive, but I really do think they have high quality product.Their staff is knowledgeable of what theyre selling, and want you to leave with what you need.I personally get their tinted safety glasses, but have gotten their caution tape as well.Theyre a good (and friendly) company.
My IT guy purchases his supplies from here, and is really happy with them.They may be known for construction, but I feel like their office supplies get overlooked. They have keyboard cleaner that works perfectly on keyboards. (MY IT guy is always eating at his desk so it helps him when he gets chips in his keyboard)They also have great screen cleaner
US Standard treats us right, which is the reason why we keep coming back to them.Their prices are a tad higher than the average big name store, but they also sell high quality material.Their best (and competitive) product is their snow and ice melt.
Ive started my own business, and stopped by here to pick up supplies in bulk.They were all really nice and helped me get started. They even gave me pointers on not only get the best bang for my buck, but also on how to best network for my business
I own a business where Im responsible to maintain the grounds.I know that a lot of US Standards products can be expensive, but their snow and ice melt is actually a great value. Its also not harmful to pets, which is important to me because my business is pet friendly.
This place has great product. In these crazy times, its good to know that we can still get our necessary products to bring to a jobsite
They have great product, and Ive been ordering from them for quite some time now. The reps really get to know you and your family which shows that they care about you.Im happy I found this place as its a small family run establishment, which makes me feel like Im taking away from big businesses. (Much rather buy from a family run biz)
These guys are a one stop shop.Theyre very helpful, and know their products very well.While I didnt need much of what they offered, I liked their caution tape.Will absolutely be buying again
Top notch customer service here, which makes all the difference to me.I spoke with someone who was so polite and so understanding of my situation.Really made me want to give these guys another shot
I just went here for the first time, and their staff treated me right.Its a family run business, so you will be paying more. (Its better to know that going in)Theyre happy to take their time with you, making sure that you get the right products to help your business stay at work.They have a great safety kit, which is actually their best value. If youre looking to buy other products, I recommend their marking paint of clear safety glasses.. Ill definately be headed back here.
Ive been buying from US Standard for a few years now.Ive built a relationship with the people in the company, and we know all about each others families. Its nice when a company really gets to know you. Would recommend
Great company. Good value and principals and high quality products. My recommendation is the snow and ice melt, so residue and doesn’t break the floor.
I made a mistake and made a purchase when my boss had already purchased for a job. It was totally my fault (even though the product I purchased was much better than what my boss bought lol)Anyway, I had to return, and was nervous (its hard to return product more often than not.They were so helpful and understanding. Their customer service department was so nice and responsive. Ill definitely be buying again just based on how well they treated me
Seem like phone scammers. Called our CEO and left a voicemail about an overnight express shipment. When returning the call, thinking there is an issue with a shipment to one of our customers, they just tried to get contact details while talking about a free thank you gift they wanted to ship, even though we are not a customer of theirs.
I truly believe in their product.Its high quality product, and their staff knows their stuff. They can answer any of your questions too.
I needed stuff delivered to a jobsite that was pretty far away from my companys location.They were able to ship my material directly to the site. Very convenient service that they offer
I know that most of their products are pricey, but I find their snow and ice melt to be highly competitive. (Its also a great product)It isnt just your typical salt, but a quality item.I highly recommend their snow and ice as you get ready for the winter
I had a great experience here.To be honest, I went in hoping to find red danger tape, but I know its tough to find in certain stores, so my hopes werent very high. (Especially because this is a small family run business) I dont particularly trust buying things on the internet, so I considered myself lucky.When I asked for it, they didnt even blink and quickly showed me where to find the right product. Very happy with their service as well as their product line.
I own a store and buy from these guys.At first, I only purchased their snow and ice melt just because its reasonable and in my opinion a very good product.Recently, I purchased their spray duster for our computer keyboards. I really like it
Family run business that knows their stuff.I really enjoy their attention to detail.Their staff is patient, and willing to ask the right questions to make sure I get the product I need to keep my business running smoothly
Very pleased with their customer service. The product I had ordered was not compatible with our high speed saw so I sent them an email and they responded that same day. They sent me the right product with free shipping as well so I could maintain productivity. I appreciated their prompt response and will consider them in the future.
Overpriced scam!! You can easily find better products at a fraction of the cost. Also good luck trying to return anything to them. One star is more than they deserve.
My team purchased from them recently for a project, and were very happy with the product. They delivered the product to to the jobsite in a timely manner, which saved time for us too.
My boss found this place, and weve been going to them for a little over a year now.I really like their tinted safety glasses during the summer and spring months, and their clear during the fall and winter months.Give these guys a shot!
I would give a zero if I could. Was contacted about a package that had been returned and that they needed to verify our address. Not abnormal, I order for our company and have this happen a few times. Didnt recognize the company, but sometimes parts come from different places. Spent the whole phone call asking about sports teams, that they were gonna send free stuff (shirts, hats, etc), asking If I had kids, said the box was some disinfectant and hand sanitizer, will ship out, well get an email with her contact info shortly. Fine. Got a call later from the shipping department to tell me that my order of 24 bottles of disinfectant at $29.99 a bottle was shipped out and that I should be seeing it in a few days. WHAT?? Absolute scam artists. When I said I didnt place an order, was just confirming our address for a returned package, was told oh no, thats the free stuff we are sending out to you. Told them I didnt want their product, I did not want to place an order, was told that the person placing the order was going to be upset because she was going to have to pay for it. TOO DAMN BAD! If youre going to use shady selling practices, you should have to pay for it! DO NOT FALL FOR THEIR SCAM!
I had a minor when ordering with this company.My guy ordered product that we literally have never used....ever.It wasnt the companys fault, but still...I had to call customer service.Normally, customer service calls are a pain in the you know what.However, their customer service department didnt make me wait at all, were polite, understanding, and helped me out right away. I appreciate that they were ready and willing to work with me to make sure I was happy. Ill definitely be buying from them again.
These guys are great.I always shop at small businesses, and these guys are so friendly. Sure, the prices are high, but they always are with small businessesI started shopping here last year when a guy at a big name hardware store (I wont say their name) was very rude to me.These guys are the exact opposite--happy to help
These guys here are funny, but when it comes down to it, they know and believe in their products.I find it refreshing to deal with a small business where the employees feel strongly about their product. Often times when you go to these big name places, they have teenagers that dont know the difference between snow and ice melt and kosher salt.That is not the case here. It is a little more expensive but you pay for what you get
This place is awesome. They continue to ask for an individual that is in no position to purchase anything for the company. The rudely refuse to answer questions FROM THE OWNER OF THE BUSINESS, they actually hung up on him, when he pressed for info about the “delivery”, twice lol. The best part is we still receive calls form these guys thinking that he’d ever sign a check to them for anything.
This company is a scam. They call to verify shipping as USSP Shipping for promotional items or a free gift from their President only to get your address so they can just ship you items you never ordered and then hassle you for payment and threaten with legal action. A quick google search shows that they have plenty of complaints filed against them with the Better Business Bureau. The sales rep was even using the same stupid joke that came up in another complaint I saw online from 3 years ago.
We just bought earplugs and safety glasses here for an upcoming job.My guys didnt have a preference so we got earplugs with and without cords/ We also got clear and tinted glasses.Turns out, my guys did have a preference: earplugs without cords and tinted glasses. (Lol) The people were all really helpful making the experience helpful overall
These guys are really nice, and the establishment has a really small business feel to it.Higher quality product than Home Depot, but you pay for it.I wish there was a happy medium, but you pay for what you get
My guy ordered from here and at first I wasnt happy because we were already stocked, but after he said he loved the product, I checked out what he ordered.The product is great quality and although the product is a little more expensive then I would have preferred, you really cant substitute quality. I always see to buy more from other stores because the quality is bad...this place is worth it
I started working in construction, and my boss buys from these guys a lot. I was able to go there once or twice to pick up caution tape and safety glasses. They have the basic products that are needed . I like their earplugs without the cords. The earplugs with the cords get in my way.
They are up and running in these stressful times.Even more so, they are willing to help you with all your needs
We are using their maintenance kit for our machines. They asked us to rate their red grease against what we currently use. We found that it spreads very evenly and quite reliable. It lasted longer that other brands we have used in the past. I think their pricing could be more competitive but if their products keep our equipment functioning then that might be the trade-off. When I asked about the pricing, they extended me a courtesy credit of four tubes.
This company is a sham littered with nepotism and deceptive practices. Only pros is the commission but you have to lie on every call you’re also trained by people who have been handed positions and Managed by people who have never sold a day in their life but are only in that position because they are a relative of the owners. Stay far away from these con artists
I find this place to really be a one stop shop. They have everything from construction supplies to hand sanitizer to even spray duster.And, its high quality taboot.
My family has been shopping here for as long as I can remember. The staff really gets to know you, and give you a personalized experience. Theyre not just trying to get you in and out. They really are great over there.
This company is a total scam! By the way they do business I would guarantee any of their positive reviews are fake. Same issue happened to me. The called acting like they were giving away promotional products. Later a box and invoice shows up where they charged $264 for a 1 box of shop towels worth probably $15 at best.
A family run business that specializes in construction and safety supplies.They know their stuff and always seem to go the extra mile to help out a customer. Ive been buying my caution and red danger tape here for years, and will continue to for the foreseeable future.
I really like their cordless earplugs. The corded ones always seem to get in the way, but the cordless are tiny, but still effective. They kind of look like wireless headphones which my workers always joke about.
Talked to owner of my company who ordered 5 items. Retails anywhere else for around $200-$400. Invoiced for $1000. Asked for a return address several times to return the product, they have yet to respond. But their accounts rec. sure know how to contact me. Total scam
Received a shipment of lens cleaner wipes. We are using them on our safety glasses and delicate machinery. I sincerely hope it proves to be a cost effective solution for our biggest challenge of cleaning our high density supercomputers, scanners, and printers.
I like this spot.I own a deli, and need to buy certain items to make sure everything goes smoothly.I buy their aerosol degreaser and their snow and ice during the winter months. Im a fan of both products
I have to deal with a lot when it comes to a job. Its a lot for me, especially as I get older.I was complaining while at US Standard about having to remember all of the materials for the specific jobsite. That was when one of the employees informed me that they could ship the products directly to a jobsite. Convenient...
I came on here initially to complain, because I was sent the wrong product for a job,However, I let my head cool, and gave them a call. They helped me with no problem, and even offered to send it directly to the site.I hope you guys give them a chance, because i know Ill be going back
I like to stock up here before starting a job that Ill know my crew will be on for a while. Its easier to buy here because you can buy in bulk. It saves money on gas and time as you dont need to constantly go back to the store.Check these guys out
Complete scam. Do not do business with these people. If they contact you in any way avoid at all cost.. Im being threatened to legal actions for not paying for a product that I never ordered and sent back to them when I did receive it.
Very satisfied with their customer service. I received the wrong kind of safety glasses (I needed OSHA-approved clear not OSHA-approved tinted) for my indoor job. Its a very poor lit environment here so they listened to me and shipped me out a box of the clear glasses at no charge. They also waived the freight. I was expecting to pay for something so pleasantly surprised.
I have done business with this company for seven years. They treat their customers like gold and do everything to keep them. Their promotional items are seasonal and they are great for company raffles which is what we do here. The products are are competitively priced and we have minimize downtime by always having them in stock.
***All of their positive reviews are fake! They all sound the same, and are all posted by people with no other reviews, and a bunch will be posted around the same time***Would give 0 stars if possible. Literal scam artists. Calling from a fake phone number so it looks like its a local call. Loud call-center in the background. Rude sales person on phone asking for someone to confirm a shipment, but wont give out any information. One quick google search revealed that it was a scam.
Great business that has been around for a while now.Theyve always gone above and beyond for me. Check them out
Just got promotional insert in my snow and ice melt. Not sure if I will give them a try. I do like sports though.
Im in charge of purchasing for our contruction company and chose their BEARKAT goggles because they were rated high for safety and non-fog. Our crew seem to be very happy with them.
This company is a complete scam! Their pushy salesman called about sending free samples to our company. Instead, however, they sent 2 cases of product and invoiced us $580 for it. After numerous calls, and hours wasted waiting on the phone, their salesman said someone ordered it and named my deceased father-in-law! Really? Their customer service dept. promised to send return labels for the products. A week later they sent the wrong label for a different product, for a different company, in a different state! Today, I wasted time calling them again and have been promised the correct labels. In the meantime, I have to take time out of my day for these calls and to eventually bring the product to Fed Ex to return. This is taking time away from my job and causing great frustration. They should be paying ME!
I recently had to deal with their customer service department because I accidentally ordered too much product for a job. I guess I thought that they were going to give me a hard time because it was my mistake, but they were surprisingly understanding, and worked with me. There arent many times that Id go back to a place because of their customer service, but I will for US Standard.
I run a production facility here in Staten Island. We have used tons of high temp greases from many, many companies. I have to say that although this companys product is a tad more expensive than other companies, our machines have never ran better. They have proven to be well worth the price. We have not had a breakdown since March. That must be a record.
Ordered penetrating oil for ski resort opening. This is the very best product on the market today. Deals with cold weather and moisture with no problem.
CON ARTISTS. This company is a total scam. They will contact a foreman or superintendent with a smooth sales pitch that they met on a jobsite sometime ago and act as if they are old pals or old pals with the owner of the company. After asking about your family, how you have been, and offering you free sports apparel, they will attempt to get a purchase order number for an order of safety glasses, marking paint, caution tape, etc that they claim your office ordered. If your employee is caught off guard they will most likely give the PO that the salesman wants and the rest is history. The products will show up with an INSANELY OVERPRICED invoice attached. DO NOT AGREE TO ANYTHING THESE CONS SAY.
Great customer service. I ordered 48 pairs of safety glasses. My company paid the bill. Then my boss told me that he already had safety glasses from another site. I called them and they took back material and sent me refund.
We had ordered snow and ice melt for our truck terminal. Turns out they sent us their sweeping compound by accident which we do not use. They are letting us keep it for free and are are now reshipping the snow and ice melt. I was concerned about the shipping costs but they told me they will take care of it.
Happy with their products. My company is in their loyalty program and weve only had good experiences. In fact, we just received our order of shop supplies. We only use their red grease on our equipment.
This place is a scam, first they tell you that I have all these great products that they would like you to try out and then tell you they were going to send you a free sample.Then someone else gets on the phone telling you thank you for agreeing to a small purchase order.Before you know it you will get your free Yankee hat or a jacket and they’ll send you a bill for $2000 for product you never agreed to buy
SCAM...Called me yesterday (7/2/19) trying to give me free promotional items. I said nothing was necessary, he said no worries its free. I said it is okay, then today I get a call from another lady saying we placed an order and they want to confirm some details. I didnt place an order. Then she tried to make me feel bad saying he would have to pay for it himself, if I didnt continue with some of the order. I hung up and requested no one ever call us again.
Got a call from promotions department and fot a good deal on their penetrating oil. My shop manager said it is very effective on our delicate machinery. Hard to find products that make machines and humans happy.
Great products, great prices. Ive been using this company for years!Our facility purchases from this company. Their products are fine. We did however have one instance where our delivery came in damaged. Four tubes were busted probably from the heat. They sent us out a new case for free and waived shipping.
Just got my order along with some promotional insert on safety glasses. We already buy those practically at cost so j dont think we need to get them from a different supplier. We have found that the best tinted glasses are coated with a special rubber to reduce accidental occurrences.
Spoke with someone in customer service. I had ordered the wrong type of lubricant and my boss was not happy. They were nice enough to do an entire exchange and provided a shipping alternative I had never considered. I am very grateful they resolved the matter to my satisfaction.
Would be negative stars but it makes you do at least 1 to post. THIS IS A SCAM! Just hang up! Someone will call to get a corrected address for a returned delivery, they will also be sending some promotional products for you to try, then at the end of the conversation they will quickly say thank you for your order and hang up. Jack Nichols called back a few days later apparently still had wrong name and address and couldnt provide a phone number to our sales rep Kate Burns because she is an independent contractor. What a joke.
This company contacted one of our department heads and said she needed to discuss a FedEx delivery. She verified the address and the price of $125 per each of the 3 cases. The department head, being new, assumed the prior department head had ordered it. The product came 31 days later and the invoice came 66 days later, conveniently passed their 30 day return policy. The invoice totaled $2255.20 for the 3 cases. Scam. Do not engage.
We just had an order that came in later than expected. We needed it a week ago for a job we were finishing up. I called their customer service department and they credited our open account with them. I am please with their response.