We can not Express how grateful we are for this ford service center. We purchased a vehicle in el Reno on April 28th and within the first few days we realized there was something wrong with the transmission. I took it in to the ford house and after many battles with the car dealership and the warranty company Gregg from the service center finally got us a properly working transmission. The warrant company was very difficult to work with and Gregg did nothing but fight for us to be properly taken care of!! Thank you so much for all your help. I know where we are going for now on !!! Buying and service 💯

Had a wonderful experience with them. Friendly staff, and a decent affordable deal on my Truck. Would highly recommend them at this point.

Nicest vehicle I ever had for a fair price. Stevens went above and beyond to help me with my purchase. Will definitely go back if I manage to wear this one out.

I would give 6 stars if I could. I found the 2019 Silverado LTZ online and within 8 hours it was sitting in my driveway without ever having to step foot in the dealership. I live in Edmond, OK and work in OKC so getting to the dealership in Enid with my long hours at work work would have been a challenge. I was able to complete all the paperwork including the financing online and took me less than 30 minutes. After I was approved almost immediately, they agreed to deliver the truck to my house over an hour away. By far the easiest car buying experience I have ever had.Just a couple of special notes -- James Baker the salesmen was excellent and put no pressure on me- There were zero hidden fees. The price we agreed on (which they even came down a bit which is surprising in the current market) was what was on the bill.- They gave me a great offer for my trade in (although I decided to keep it for awhile so I can lend it to a family member and sell it privately down the road)I really cannot think of one downside with the experience.

Went on vacation and ended up buying a f150lariat from jushua because they are the best priced vehicle we saw on our quest the last 1.5 years looking for a good used truck if you go here ask for Joshua hes the best no pressure, listens to your needs and shows you what you need he is awesome

Bought my F-150 online from these guys. Hassle free. No nonsense. Fair prices. Excellent customer service. They really stood out after talking with all the lackluster dealerships within my search radius. Not all dealers are created equal. And these guys show you just exactly how true that can be.

Don’t bother getting work done here, communication is by far not their strong suit. Explanation of work done on receipt is hard to read as there is no punctuation at all. Go somewhere that they’ll appreciate you. Shuttle service was excellent.

Answer all your questions, can get you approved fast and tell you what you’ll pay a month before you make a choice. Great staff, ask for Curtis when you buy a new car, he will take care of you! Great dealership.

Two months after purchase the truck was found out to have been in an accident. Did they know? The professional garage that found it at the regular oil change said they find it hard to believe that a professional garage would not have known.Flew in from Denver and the car was just as they said it would be. One small item. The staff was stand offish and did not say hello or get a door or act like we were there. Like I said small item but in today’s world, a simple hello goes along way.Our sales guy Matt and driver were very nice.The truck we bought was just as they said. We were in and out in less than an hour. End result we got a nice truck at a good price to pull our new camper. I will return for my next vehicle

Got a ford explorer. It was great

I am from California, and I found this place using AutoTrader. They had the exact truck that I wanted. Once Joshua Micah Smith contacted me; this is when my first purchase of a brand new vehicle started. Josh made my experience exceptional. He answered any questions that I had as soon as he could and if he didnt have the answer he did what he could to be able to come up with the answer. This guy isnt just a salesman, he is an awesome person in general. I recommend anyone who is shopping here to ask for Josh. The truck was delivered all the way from OK to CA. I am very happy to have done business with this place. Once again, thank you Josh and thank you Stevens Ford.

Had to have my vehicle repaired . They kept me upto date on the progress and vehicle was repaired quickly.

I was kept informed throughout the process and felt valued as a customer. Josh Smith is the best salesman I have ever worked with when purchasing a car. I would make sure & ask for him by name if you want the best experience possible. Steven’s Ford surpassed all of my expectations. I plan on being a repeat customer.

They were very polite and when an item that needed attention they advised me but did not push me into having it done.

Just moved into town and found out local Ford dealership for service on my Mustang. Excellent service, time and the folks were very easy to work with. Ill be back.

Just bought a 2014 Nissan juke from them and within 2 weeks of purchase the door latch broke and when I called them up the service department said that I could bring it in they would look at it but I would have to pay for it and for a rental

Everything went fine with my visit to Stevens Ford for the service my car needed. They were very professional and did a good job keeping me informed and updated all along the way.

Diagnosed and replaced the pressure valve. Runs like new. There was a mix up with my extended warranty. They let me pay my deductible, and take my car anyway. Thank you.

I bought a 2017 Audi Q7 from Stevenson Ford. I flew out from Colorado to look at this car and it was everything if not better than I expected. The price was more than fair and the hospitality of picking me up at the airport and taking me to a hotel near their dealership was above and beyond. What made the overall experience even better was when I drove the car back to Colorado I noticed the next morning a small drip from the water pump. I called the dealership and they helped pay for the repair even though I bought the car as is. What more can I say. I would recommend this dealership without hesitation.

My wife and I had a excellent buying experience. 99% of my deal was done over the phone/email, when I arrived at the dealership I was in-and-out in under 45 minutes. Stevens had a very friendly staff and our sales person James Baker was absolutely wonderful and super knowledgeable about everything from all the car questions to the financing. We definitely had one of the easiest and best experiences Ive ever had.

Nicest salesmen I’ve encountered in a long time . I was from Kansas and I was treated perfectly from beginning to end .Thank you Joshua Smith for all your help . Love my car

What a great place to buy a vehicle!! We found a van we wanted to buy for our business, we contacted the dealer through the website & Robert Luetjen answered all our questions so we drove up to look at it. Robert made us feel very welcome & took excellent care of us. We left with a great deal on a fantastic vehicle. We are very happy we made the trip up from Oklahoma City to Enid. Glad to meet such friendly & helpful folks!

Very helpful. Kind of slow getting parts to fix vehicle.

Great staff and friendly. Service is wonderful.

I want to thank Stevens Ford for the great way they handled my purchase of a car. When problems arose they were very quick to take care of all my concerns and make things right. I want to thank them for the great way they handled things I would recommend purchasing a car from them. They are a friendly considerate local dealer who treat their customers with great respect and are willing to go above and beyond the call. Thank everyone at Stevens Ford for making my purchase of a new car one that I am very happy with.

Overall very happy with the purchase. Just wish the exterior of the vehicle was pristine but it is a used vehicle. Jesse James is a good guy and if they weren’t 5 hours away I would definitely buy from them again. With that being said they are willing to ship vehicles too. Already had financing in place before showing up and the transaction had me headed home in record time. Thanks Jesse and Stevens Ford for being such good folks!

Jessie James is awesome to work with. He is my go to person at Stevens Ford of Enid. I have bought six vehicle from this dealership over the past 3 years.... that should tell you I love Stevens Ford of Enid. They treat you right and have the best prices for anyones budget.

The saleman and staff we very friendly taking care of us during the purchasing process. The ford ranger was selected for size and our needs. All the features offered with the ranger were great. The interior was bueatiful and comfortable. Driving it was a dream. We were very pleased with the people at the dealership, their friendly care, professionalism, explaining all the process of filling out the paperwork.

Really had a good experience here. Could not find what I wanted in OKC but found it online here. Drove up and got to the dealership 20 min before closing time. Their whole team stayed around to make sure I was taken care of. I felt like I got a great deal on my new F250 and the service was great as well. My salesman made sure the Ford app was set up correctly before I left. One of the easiest transactions I’ve had buying a vehicle.

Bought A part for my 2006 F150. In and out quickly. Great so far.

I would just like to take this time to say that Stevens Ford has done their best to meet my needs in buying for the last 20 years. Mike Fleece is my salesman and has always done an outstanding job. I have called him on his days off and after hours and Mike has always answered or returned my phone calls within minutes. Randy & Val have also taken very good care of my needs and worked to get me the best deals than anyone. I would not use anyone else but Stevens Ford for purchases as they treat you like family and not a number and go out of their way to get you what you want and the price you are looking for. The girls in the office are extremely helpful and always have a smile. The service department gets our vehicles in and out within a timely manner and are very easy to work with. You can buy a Ford vehicle anywhere in the world but they cant match the people at Stevens Ford. Customer Service and friendly people make the difference and you dont find that anymore. Thank you Stevens Ford for always being there for my business and family.

Just bought a 2020 F150. My salesman was Matt and he was great. Super easy and painless. Great follow up too! Well done everyone.

I called about a truck they had listed on the high side of blue book price. I was specific about the vehicle as to avoid any miscommunication. I told him I would be driving about 4.5 hours to look at it. When I arrived, he greeted me as expected. I noticed before he opened the door, the steering wheel was obviously bent. When he opened the door, the inside smelled like an ashtray. The clear coat was also coming off part of the drivers door.I asked if there was any room to negotiate and was told no. I understand these things happen to vehicles. I don,t understand why a salesman would not tell some one who was driving so far the truck was in that condition. I sincerely felt deceived. I could not see any of these issues in any of the pictures. Shame on them!

Hands down the worst experience we have ever had.The only positive to take away from this ongoing experience was Matt- the salesman.Otherwise awful customer service up to and Including their rude, condescending, and unprofessional general manager.When asked what would be done if our part to fix the car still wouldn’t be in by tomorrow the general manager replied, “what Am I going to for you? WHAT AM I DOING FOR YOU?! I’m giving you a rental for free”! That is from the general manager of the company... what!I do not recommend unless you expect terrible customer service once they have your money.If you want a good experience beginning to end- including post sale, go to northcutt Toyota. Best experience we’ve ever had there.

Always have great service when I take my car into Mike and his crew at Quick Lane!

Took my car to Stevens Ford because a Tire competitor said my son had did $1500.00 worth of damage to front end underneath my car. Stevens looked at it and said there wasnt near the damage to my car nor the things wrong with it that the other place said was.

I always take my Tacoma there for oil change, their staff are very courteous and thorough. I had a bad oil change experienced at a Toyota dealership, so I gave Quick Lane service a try and I was impressed with the service and how they pay attention to details. Mike their Service manager is awesome, he does go above and beyond to help.

We had a wonderful experience at Stevens Ford! We came from Tulsa, did the deal via online, text, and talk, was in and out in an hour and half! Ask for Don, he was great!

Before I talk specifically about Stevens Ford in Enid, I have some general advice first. I cannot stress this enough people. Whenever you buy a new vehicle, do your homework first! An hour online could save you hundreds if not thousands of dollars. Research available rebates/incentives, fair-profit prices for all vehicles you are interested in, as well as the trade-in value of your vehicle if you have one. There are many great websites online to do this. Also go on the dealers website and see if they post how much their dealer fees cost. There is almost always a dealer fee of some kind. Many times Ive found this to be in the small print at the bottom of their website, but other times its not posted at all. When you finally step into a dealership you should have an informed approximation of what you are going to pay and will have thought about how much you are willing to deviate from that price beforehand. After all, most people dont like haggling. I sure dont!That being said, my buying experience at Stevens Ford in Enid was excellent. Their website clearly outlined all available incentives. While I could not find their dealer fee, I called them to ask and found it to be much more reasonable than most dealers in the OKC metro area where I live. My sales person was Joshua Smith. He was very kind and knowledgeable and had the Ford Escape ready for a test drive right as I got to the dealership. If you want to strike up a good conversation, make sure to ask him about Brazil.I decided to buy the Escape and the paperwork took a reasonable amount of time. Also, JJ Jordan in the finance department was very kind and efficient. He asked if I was interested in an extended warranty and I declined. He wasnt pushy about it at all. Extra kudos for that!Also, I feel it necessary to mention something about COVID. As I got to the dealership most employees were not wearing masks, but everyone was very spread out, so it wasnt that big of a deal. I wore a mask. I know mask wearing has become a very contentious thing across the country, but Im happy to report I did not feel judged for having done so. Additionally, Josh put on a mask when he worked with me and actually apologized for not wearing one upon our initial greeting. JJ in the finance department also wore a mask. So from my own personal public health standpoint, I felt comfortable.Overall, Ive been very happy with my new Escape and impressed with my experience at Stevens Ford. Well worth the drive from OKC.

Had a fantastic experience recently at Stevens Ford! Reached out to one of the guys in sales, James, all the way from Houston. He was quick to respond, honest and upfront with me. So much so that I sold my previous vehicle, rented a one way car and bought an F-150 from him sight unseen. Great experience from start to finish and Stevens Ford will be the first place I look for my next vehicle. Thank you all!

Did another good job

Didnt visit yet but rather had called the parts department. Very helpful on phone. Plan to get parts thru then when Im ready.

I appreciated the same-day call-back to double-check the torque on lug nuts after wheel balancing of all four wheels on the Jeep Grand Cherokee.

Wonderful people and very knowledgeable. A very fair price on our vehicle. I would recommend Stevens Ford!

In and out financed within 1 hr with a new f150 platinum. .. Truck sales team very easy to deal with. Only issue was when they detailed inside and polish overspray in everything like controls on steering wheel vents. Not that its a big deal but very frustrating because I spent several hours getting polish cleaned up. All and all experience was great. Truck runs great

Stevens Ford got my truck in within a couple of days of when I contacted them and had it out the day I dropped it off. They were able to quickly locate the problem that I had been trying to solve for quite some time.

Maybe I was just lucky, but they were able to get my car in for an oil change about 5 minutes after I got there-I really appreciated that. And about 35 minutes later, they were all finished with the works for my car. The free drink from their neighbor down the hall was a nice surprise, too.

The very best car shopping experience I have ever hadI live in Ada and requested that most of the dealing be done online before I drove all the way to Enid, they appraised my trade and gave me a price that we agreed to on the taurus I was buying and when I arrived at the dealership they gave me what they said they would and the finance manager didnt try to sell me anything I didnt wantI give them 5 stars plus..my salesman Curtis was awesome everybody was very very freindly

What a great dealership. Flew out to Oklahoma from California to pick up my new truck.Had a driver pick me up from OKC airport.Pricing was good, top notch establishment. Robert went beyond any other dealer/salesman Ive dealt with.

Got my car fixed in a timely manner. No problems so far. Excellent service!

Sales rep Brandon and Manager Val make a great team! Our experience was very efficient and easy!

I really appreciate the friendly and helpful service. My car was repaired quickly and they did a great job. Many thanks!

Update, after writing the review the Manager contacted me and worked with us to address the issue. It was resolved, I wish the process had been as smooth when we originally asked for help. Stevens did work to address the issue and we are very happy with the Expedition.Purchased a new Expedition, had multiple issues with the touchscreen in the first two weeks. Took it by the dealership on a Saturday showed the salesman the issue. He stated it’s a known issue and we aren’t the first of his customers to have problems. We scheduled with the service department, we were misled about the repair process. On the second day being in the shop with no resolution, called the salesman. We were then told the service manager was out driving it right then trying to replicate the issue... when I checked on the Ford Pass App our Expedition was setting at the dealership. Then the service department call said they just needed to do a reset... strange thing issue not fixed and none of the settings were reset.... will be looking for help elsewhere.

I began talking to Brandon as he is a friend of one of my daughters and just sold a Ford Escape to our youngest daughter.I hadnt heard back from Brandon and so we decided to go to OK City to look. We ended up at Bob Howard Auto Mall where we went through a day of learning what the big city dealers do....in the end, when we were considering a car from them, thats when Brandon called to share the deal he had come up with for me....He had a car that was 4 yrs newer, 50,000 less miles, a cpl thousand cheaper because it still had warranty; their warranty was an additional $3400. AND their paperwork cost was $599. vs Stevens being $89.00 and more than 2% lower interest rate....the credit guys at Bob Howard claimed Brandon was lying, said they were the biggest dealer IN THE NATION and if they couldnt get it for us, no way could a dealer out of, PODUNK Enid, get it for us!!! They announced they had done great things when they offered me the same deal I had gotten preapproved from my credit union DAYS BEFORE I STEPPED ONTO THEIR LOT!!!! As we left, the final guy they had, sicked on us said, well see ya back here, in a week! NOPE, we will NEVER go back to Bob Howard!!! Brandon at Stevens Ford in Enid, got me what he promised and blew Bob Howard out of the water!!!

Well to my 2010 f 250 to quick luv on Monday last week for power steering pump was sent to Stevens Ford on Tuesday did not get my truck back till Saturday Some think is wrong no power turbo not working a lot of black smoke By the way quick lube was to fix my abs as soon as was given my truck back and was on. Back to quick lube again

Purchased used 2016 platinum f150 from James. He was very professional during the sales process which made it an easy and pleasant experience, a sentiment not often said during car purchases. I had an issue with my vehicles entertainment system shortly after purchasing and the dealership handled it quickly and fairly and resolved the issue. Solid dealership.

Good service

Curtis Parsons did a very good job showing me the trucks that was interesting in buying. We got along great I finally decided on purchasing a white 2019 Ranger! This is the 2nd truck from Stevens Ford that I have directly purchased there. I am totally stisfied with my purchase!

We bought our flex here and I walked out feeling like I got the best deal I was able to get for my situation. They worked with us during the buying process and were never rude at all. Also when my other car had recalls they took care of the items needing attention swiftly and I received my car back in a timely manner.

Good experience for my first time there with my new truck. They were professional and reasonably priced. They also took great care of us with our recent purchase of a used Flex. Ask for Matt if youre looking for a car at Stevens Ford!!

We recently purchased a 2018 Ford Edge from Stevens Ford in Enid. The experience was very positive and we love our new car! The salesman, Brandon, was very professional and helpful. We shopped for over a month for the car and found the best deal at Stevens Ford. My wife and I recommend Stevens Ford if you are looking for a new or used car.

Robert ... was very helpful and found several rides I might be interested in

Very satisfied with work performed. Fast, accurate, dependable service. Comfortable relaxed atmosphere with complimentary beverage. Travis provided excellent customer service. I will continue to have my vehicle serviced here.

Great experience. Staff was all very friendly and helpful.

We are very pleased with our experience at Stevens Ford. Our salesman, Mike, was fantastic throughout the process. Everyone we dealt with was professional and kind and did their part to make our buying process smooth and easy. It was worth the drive to Enid and we are very happy.

Buyer beware! Very rude sales people! My son tried to buy a truck but they gave him a hard time and gave him false information. Sales guy didn’t want to fax documents or basically do his job. Acted put out!!! He went to a different Ford dealer and they took great care of him! He’s a proud owner of a new Truck with a 0% interest rate.. saved tons of money!!!

Great people to work with. We were able to get in and out in record time.

I purchase trucks for an industrial electrical company that works in the northern and southern oil basin. Finding trucks can be tricking with the oil field being as hot as it is. When we need trucks we need them now and Stevens ford had a truck we needed for our New Mexico team. They were quick responsive and best of all they took responsibility to make our team a priority. I flew a driver too their dealership and the truck was all ready to go. They overnighted me all required paper work quickly and correctly. I will have no problem checking Stevens Ford the next time we need a truck.

I have had a good experience. Everyone has been really nice

Excellent salesman, just not the car I was looking for.

Great staff. Super clean shop. I really appreciated the room with desks, electric outlets and USB charger to work at while my vehicle was being serviced.

Took my Ford Escape in for an oil change, tire rotation, and its 15,000 mile warranty checkup. My service advisor was Heather M. Cronister. Heather was really courteous and professional. She got my car in right away and I didnt have to wait very long before the work was completed.Appreciate your work, Zachary Zahnow (Lic# 2663) on the work. Thank you!

Very smooth transaction. bought the car over the phone one day and they delivered it 270 miles away the next morning. Impressed. Thank you

Your commercials say you can help anyone and will. All i got from your staff is to try my bank. I had a good job and could pay. The car was only $6000.00. I could have easily made those payments. Very frustrating and humiliating!!

My truck got a recall so I took it to Stevens. Great service. I have bought my last 3 trucks from Stevens and getting ready to buy another. Great company.

Mgr didnt seem interested in speaking with our Salesman about fixing a dent or giving a little on price. We really planed to buy the truck...but apparently they werent interested in Selling one.

Honest and straightforward dealer. Had three other dealers lie and try to talk me into something I didn’t want before I found Stevens Ford who presented the truck presented the price spoke with me openly and with out BS. Worth the drive from Dallas.

Ive been using Quick Lane for my F-150 since it opened. Now taking our 2007 Camry there as well. Great service; reasonable prices!!

Our Escape has been in the shop for two weeks worth of warranty work: First, a failed torque converter clutch solenoid; then the torque converter; and then the valve body. Pretty much got a reman trans out of it. Rocky the service advisor is the best. Stevens picked up the tab for the car rental, too. Next time were in the market for new wheels, were heading to Stevens Ford. Sure would like to know what it is about Ford and transmissions, though: The 07 Crown Vic we used to have was in there twice for warranty transmission work.

This is my place to buy vehicles in Enid, OK.

Great service at Fast Lane and Heather was awesome to work with.

I truly enjoyed the time I had while my Lincoln MKX was getting serviced. The courtesy vehicle gave me a ride to the mall while I waited and then came and picked me up when they were done. How nice is that?😃😃😃. They explained everything that was performed and what I could be expecting during the next visit. Thank you very much.

Service was great. I chose a basic oil change for my service. They changed my oil and checked the car over. They let me know of a few other problems, but was very respectful and didnt try to push me into getting the service today. They have me an overview and suggestions how much it would cost and sent me on my way.

Good service Mr. Joshua was a great guy to deal with

I was pleased that my Escape could have three things resolved in one visit:Satisfy a recall noticeFix Engine Fault in the computer systemFix the Securing of the replacement rails used in place of the removed luggage rack.Mike Davis is a very expedient Customer Service Professional. He should be commended for his congeniality yet accuracy/frankness in prognosis and prognostication.

Always friendly!

I purchased a 2006 Expedition and was treated absolutely wonderful! Mr. Nathan Gray was so helpful and he really made the experience great! He worked hard to get my business and I thank him so much for all his help and patience!

GREAT place to buy a new vehicle. When nobody else in town was willing to work with us, they did. I bought my wife a new Mustang with very little down. Well be buying all of our vehicles from here from now on. Thank you, Phil!

We have been customers with Stevens Ford since 2009 and have never been disappointed with their service from the sales department. We recently got a new sales representative, Nathan gray, and were very pleased with the service we received from him in the purchase of out 2016 F-250. We will definitely be continuing our business with Stevens Ford in the future.

Mr. Tyrone Wheeler was a pleasure to do business with. He wasnt pushy and listened to what I needed. Got an excellent deal, didnt spend all day at the lot either.Thank you for your time and the great experience. I have and will continue to refer friends and family to your dealership.

Rocky, in service was very helpful and courteous throughout a rather long problem with my F150. He is an excellent asset to your dealership and he deserves recognition.

I really like my 2017 Ford Explorer Limited. It is such a joy to drive and had everything I could want. Would be nice to have more foot room on the left driver side for my foot and arm rests on the 2nd row bucket seats.

Sales and Service staff are always upbeat and helpful! Everyone is honest and I leave with a smile on my face every time! 5 stars

James Baker was a great salesperson. Professional, answered all questions. Not a lot of pressure to buy. JJ Jordan handled the paperwork with ease. Good experience, great car, an all around decent experience.

The serice person is great. But the diesel guy working on the our truck was rude and not being very nice he was hatful and didnt care about anything we will probley not go back there STEVEN FORD you need worker that care about people and there truck and cars

Overall, the service I received at Stevens Ford was fantastic! Curtis, our salesman really took care of us. He was able to get exactly what we were looking for, and looked out for us when it came to saving some money. Jeffry, the financing guy was just as great! The whole process was very open and straight-forward. These guys are what car salesman should be. Thanks again!

Worst service department I have been to. They set up an appointment and then park your vehicle and never even look at it. I took it in for a 3 hour job. It took them 2 days just to look at and decide they need to order parts. A week later made another appointment in the morning to have the parts put on. At the end of the day they hadnt even touched. No customer service. I wasnt a walk in, I actually had an appointment. Been a Chevrolet driver my whole life but thought I would try a Ford this time but due to this poor service it has left such a bad taste in my mouth I probably wont buy another Ford.

I had a Ford recall on my 2013 Fusion, I was treated with great care, the repair was completed before the time allotted, I am very pleased with the service, and the attention I received.

All was good. They were quick and polite! Thank you for the great service!

I came in and was lucky enough to get Curtis as my salesman. I just KNEW I wanted a Ford Escape, but felt a little lackluster after looking at the newest Ford had to offer. Curtis, likely sensing my lack of enthusiasm, led me to a Ford Edge and I fell in love. He was informative without being overbearing, and admitted when he didnt know about some feature of the car rather than making something up. Great experience, and if I werent moving, Id be very happy to go back again and again.