I was fitted for a cpap full face mask at vantage by Joann. She took the time to explain everything to me and waited patiently while I learned to use it on my own. She was very friendly and thorough Great experience

Helping my elderly neighbor leave a review-“I used Vantage to get a walker and bed. Nikki was wonderful and made the process very easy while being very kind and courteous. I will recommend to others”

Joanne is absolutely amazing in making sure my healthcare needs are always met!! She has gone above and beyond for me and I truly am so thankful for her. So blessed to have her in my corner fighting for my health with me!! Thank you so much Joanne!!!

I spoke with Tricia and she provided all of the needed information and assisted me in securing the needed items. Quick delivery was arranged and appreciated. I found Tricia to be very professiona, helpful and pleasant on the phone. Great job

I wish we could give Melody More then just 5 stars!!! What a wonderful, Pleasant, and knowledgeable breath of fresh air after the many other calls and inquiries my husband and I have made to rent and possibly purchase a portable oxygen concentrator for our trip out of state for 2weeks!!! We are in Ohio but the trip to Erie and Melody at Vantage Home Medical is well worth the time and travel!!!!! Thank You Vantage and Melody!!!!!

Glenda was thorough and helpful and very pleasant to talk to.

Great customer service couldnt be happier with all the help from Glenda making sure my CPAP was working for me

Vantage was amazing...my sons PCP wanted to start him on a nebulizer for his allergies and possible asthma...she put the order in around 4pm on a friday...Vantage closed at 5pm so I was worried I would have to wait til Monday after work to get the device...NOPE! When I called Vantage to ask if they received the script they said they didnt yet but they would have someone at my doorstep to deliver that device Friday night for sure because it was important...the guy who delivered the device came around 7pm and he came all the way from Meadville...he called me twice to update me on his whereabouts and he stayed to help up hook up the device and showed us how to use it so we were comfortable! amazing company and staff! Thank you !

I want to share this with everybody l am from out of town visiting my daughter, when I open my case for my sleep app machine there was a piece missing that I forgot. So I went to the Vantage home medical And asked them if they could help me. They were very good they took the time to find out exactly what kind of machine I had And the piece I needed. They gave it to me at no charge and I thought that was very special of them! I wanted to thank them again for all the service and help they gave me. They are special people

Extraordinary customer service. Friendly helpful,reasonable & fast . Thank you Glenda!

I purchased the relaxer from Chris at vantage on peach st in erie pa. He was very informative showing me all the functions of of the with me in it. He did not rush me. I bought it instantly for my husband. Chris arranged delivery for Tuesday. Two wonderful men named Nick and drew called and said 10 minutes they were johnny on the spot. They were professional and very nice and helpful. They showed my husband how all functions worked they know what they are doingComplete team work. My husband loves it and is taking a nap right now. Good job guys thank you very much. Keep my husband in your prayers please. It is well worth every cent.

Glenda has been very helpful setting me up with a cpap after another company let me down. She returns calls and is nice and friendly

The respiratory therapist who explained my cpap and fitted my mask did an excellent presentation! He was very knowledgeable and thorough with his explanations. I was very happy and had no questions when I was finished.

Vantage does not return calls, nor follow through how theyre supposed to. Theyve overdrafted my bank account for my babies apnea monitor leads and have a faulty system.

Jill H was more than helpful! 😊

I recently turned 65 and I have been a customer of Vantage for at least 7 years. When it came time for my CPAP supplies to be renewed I was rejected by Vantage because I am now on Medicare with a state emplyee supplimental. I was told that I had to make a dr appointment and see the dr face to face then I must submit a claim to see if medicare would approve it.I was told any supplies I needed I must pay out of pocket. I called the Hermitage Officewhich was close to my home and the lady there screemed at me over the phone and told me that none of this was her fault that it was my problem. I told her I just called to see what it would cost to get the materials from Vantage, particularly the pillows and the filters she screemed at me again and told me the filters were $70.00 a piece as were the pillows. She told me I was irresponsible and that my problem wasnt her problem. I went to Amazon Prime and bought the pillows and filters for $20.00 It was a very unpleasant unresolved experience

Nickie Berson was phenomenal in her assistance in obtaining medical equipment for my patient. She went above and beyond to make sure everything was in place for discharge.

It was prompt service. Everything is perfect for my momma.

Rachelle and her staff were extremely knowledgeable and helpful. The delivery guys showed up right when they said they would. Super nice guys worked quickly and efficiently.

Rachell was very helpful in solving the issue with my equipment. She was very knowledgeable in both equipment and insurance. In just one visit she educated me on the equipment as well as solved several issue I was having. The experience was enjoyable and I was satisfied with the end result. Thank you Rachell for all your help.

Huge shout-out to Vantage and especially Glenda! I have referred patients to her for CPAP machines and they rave about the service and attention they receive. High quality. Great customer service. Thank you for all you do!!

Detail oriented friendly explained better than the doctor. Felt comfortable and when I called q couple days later with concerns they were very helpful.

Extremely pleased with the service of Vantage Home Medical. Rochelle and Drew went above and beyond the call of duty to take care of my dads needs getting him the equipment needed after hours on short notice. Highly Recommended!!!

Very knowledgeable staff

Krista did an excellent job on my equipment replacement. I have always found her to be customer friendly and very knowledgeable in her field. Keep up the good work.

Last week I went to St. Vincent Health Center to pick up a friend being discharged. When I arrived at her room, I was greeted by an employee of Vantage. He quickly introduced himself as Rob Thomas, hospital liaison. He was explaining to my friend how to use the medical equipment she would be using at her residence.He slowly explained each step in using home oxygen, asking several times if there were any questions. This process continued with each and every piece of equipment. He remained very professional and friendly throughout the visit.I thanked him for his kindness and told him how impressed I was with his presentation to my friend. I have been in the health care profession for 35 years and quite frankly, wish I could have worked with more Rob Thomas. Thank you Rob for the great experience.You should be very proud to have such a courteous, professional and knowledgeable man representing your company.

Tech was friendly and knowledgeable. Explained process clearly and thoroughly.

Chris did and very good job She had time at closing of the day called us up said come in so we didn’t have to wait over the weekend for our equipment She explained all the information very well and gave us suggestions on usage We were very pleased

Stopped in last week and the two guys at the counter were very helpful. While one was helping me with my needs the other was preparing my items for checkout. I left happy that I made the stop!

They are really good

I needed a new CPAP machine.I stopped in after going to the doctor. The front desk person, Will Miller went out of his way to be welcoming and efficient. Knowing that its tough to sleep properly without the correct equipment, he made every effort to make sure I received it as quickly as possible.Within a couple of days, Glenda called to follow up with me, and offered to call my doctor for some additional info that was needed.She did all the follow up and within a few days I was scheduled with her to get my new equipment.She was extremely friendly and professional! I am so thankful for the Vantage Staff!!

I have been with vantage for a few years now and have had nothing but great response when something is needed.Even while I am in rehabilitation their service at the facility has been done with a rapid response. I would recommend vantage to anyone who would need medical equipment!

I had the pleasure of working with Glenda on two occasions. I found her to be very knowledgeable, helpful, and so patient in answering any of my questions. She is so welcoming, and I know that I will be comfortable in contacting her in the future with any concerns or questions. Thank you so much, Glenda!!

My experience with vantage home care and miss glenda is very good all the time thank you miss glenda

UNPROFESSIONAL. Initial consultation resulted in me being provided incorrectly sized equipment. My sleep Doctor identified the sizing issue and I alerted Vantage to discrepancy.Yet they repeatedly send me the wrong CPAP supplies despite having been alerted to the issue. I have called and been assured 3 times via telephone that they have addressed the issues and I will receive the correct supplies.I received the incorrect supplies again today (thats 3 times). I am calling my Insurance provider to complain and to get switched to another CPAP equipment supplier.

I am so thankful to be a part of the Vantage family. Glenda at the Peach Street location is awesome, very friendly and always willing to help at a moments notice. I highly recommend Vantage and will refer family and friends to them. Thank you Vantage!!

Jodi is a phenomenal liaison! She is so helpful and very knowledgeable about products.

Glenda very helpful in helping understand humidity settings on cpap and fitting for a newer more comfortable mask.

The cpap and bipap agents are very good. As for the Meadville office staff they are very disorganized and try to keep billing me even saying I cant come into the office till I contact billing. When I contacted billing they said my insurance covers 100% and there was no problem!! When ever I place an order for replacement equipment for my cpap they constantly try and bill me and then forget to put in the order. I usually have to wait a month and call back. They have no clue on what they are doing. If there was another company I could use in town I would drop them in a heartbeat!!!!

Great team of people! Greeted at door and was helped with finding a brace for my knee! I will let others know....

Terrible accounting, nothing but billing problems, this company will not send detailed billing just statements. Telling customers they have to get billing info from insurance companies. Do not use auto pay.

Always available when supplies are needed and willing to help if I have problems with my CPAP machine.

Vantage is great and Rob is a very helpful team player.

My husband and I had just picked up his new CPAP machine today. The medical supply company where we got it had SoClean machines there but, we were unable to purchase one and take it home with us on the same day. I had seen the sign outside your business on Peach Street, stating that you had the SoClean machines. So, we took a chance and stopped in to see if you had them to purchase...cash and carry. YOU DID! My husband and I were so happy! Chris K. was so friendly, helpful and knowledgeable. He explained to me how to hook it up to my husbands particular CPAP machine/model. When we got everything home, it was so easy to hook up. Thanks to Chris guidance! Its also nice to know that we can purchase supplies there, when needed. Thanks, too, for the 20% discount! You have a top notch business and the employees are awesome too! Thanks so much for being there for us people that need the equipment that you provide.

Very helpful and curtious great people with a smile nice place

Was there and they went out there way to help me im handicap and the lady manager and all of them were so bice i would tell all my friends to go to the erie store u guys are the best thank u very much sammy

Vantage Home Medical is so very fortunate to have Glenda Bond-Masters, RCP-CRT, as part of their team! She is both professional and knowledgeable in her field and was an outstanding help in my friend obtaining the right CPAP machine and accessories for her sleep apnea needs. Glenda continues to be a source of support and encouragement as my friend works to adjust to this helpful device. We have had a number of contacts with Glenda, and each time she was both helpful and understanding and able to answer any new questions we might have. All companies should be blessed with such dedicated and compassionate employees. Many, many thanks to Glenda! We highly recommend Glenda Bond-Masters to anyone who needs help with sleep apnea!

Great people to work with, Will was very helpful, because of his knowledge I have a great lift recliner.... Thank You

The employees here are awesome, caring, and extremely helpfull.

Helpful staff, will shop here more often!

Tried to get a shower chair, my insurance said it was covered, I called Vantage, back in March, spoke to Kate Hellman. she assured me she would call me back within a day, two months later Im still waiting, with that kind of service, I will NOT give them my business, and in my opinion, an employee that doesnt deliver would be looking for a new job!!

Excelent service. Explain everything very well. Like the place.

Gave a script for a wheelchair for my father on October 20th 2017 today is December 4th 2017 and still have not received the wheelchair my mother calls them constantly and their answer is every time theyre working on it

Worst experience I have ever had! As a RN for more than 20 years, I was floored by the lack of professionalism, unwillingness to communicate and assist my 86 yr old mother in law in getting compression stockings she could actually wear! Then to not be able to tell us what was covered by insurance only to then get a phone call saying they will be private pay at $40 a piece... show up a week later and they were actually $45 a piece! Not a big deal you say?? Try living on $850.00 a month like my mother in law! I will NEVER go to this place again and I will be sure that her doctor who referred us here will know about the awful service!

Really nice staff.

Great serviceVery Knowledgeable and friendly!

Explained reimbursement of equipment well

Wonderful, knowledgeable and helpful staff!