Come here if you want above and beyond service and repairs for your Toyota. I was recommended by my family to come to this Toyota Collision Center after the bumper on my parked car was hit by someone who was trying to parallel park. The staff at this center was very friendly, helpful, professional and fast. I came in without an appointment (that was my bad) but they still came to my aid that very same day. I have never been in an incident where Ive had to have repairs done and deal with insurance companies. With the team at the Toyota of Escondido Collision Center, they handled everything with the insurance for the guy who hit me which made it completely stress and hassle free. When I brought my car in for the repairs, it was done within less than a week and they made it look as if nothing ever happened to my bumper. To add on that white glove service, they even detailed my car (inside and out). I was very impressed and pleased with the work done here. I will be recommending my friends and family to come here for all their collision repair needs.

KC was outstanding from start to finish. The process was smooth and I appreciate the communication before, during and after my repairs were completed. The paint job and repair from the body shop looks amazing! I couldn’t have taken my highlander to a better shop! I highly recommend this location

Had a wreck in Escondido area, and I am from Arizona. KC was extremely helpful in keeping me informed as to the status of my car and repairs. He is the BEST

It was the best experience at a body shop for me and it was because of KC. He is very professional, always followed up with every update, and Got things done quickly with the insurance. I highly recommend Toyota Escondido for anyone that need body repair.

Omg...these guys have helped me through 2 cars already...i get my car back with A++ satisfactory work and beyond...thanks Erica and KC....you guts rock...

I wouldn’t recommend coming here if it’s thru insurance, also make sure you take everything out of your car, things will go missing

Friendly and fast service.. Thank you Toyota Escondido Collision center...

Over the last few years, we have had the need for body repair on our Lexus RX350 and Rav4. The work on both vehicles was done flawlessly by the Toyota of Escondido Collision Center. The paint on each vehicle is the pearl white and even years later, cannot be distinguished from the original factory paint which is holding up like new. In addition to the wonderful paint work, the body work was perfect.Yesterday, in a dark underground parking garage I got close enough to a pillar to scratch up the rear passenger door. When I took the Rav4 to the collision center, the very kind rep Erica, quickly looked at the damage, said I think we can buff this out and 10 minutes later brought the vehicle out looking just like new. Thats my idea of awesome customer service.

Extremely proactive and the work is superb.

My Sequoia was damaged last year and I took it here to be repaired. I am extremely pleased with the final result and cleanliness of the repair. My SUV looks just like knew. They gave me a quote and stuck to the price, gotta love it! They were all very communicative and kept on schedule. If you ever find yourself in need of a collision center look no further!

Worse experience ever they said they were gonna have my car ready a certain day I keep calling to confirm they keep confirming the day I call the morning of to pick it up they said that they will not have it a very disappointing because Toyota should be a professional placed they gave me my car and there were still something wrong with the lock so now Im stuck here on a Saturday trying to fix the lock. Never praise for a bumper and some other things was $10,000 ridiculous.

I brought in my Yaris after being in an accident. When I walked in I was greeted by a voice behind a computer screen. She did not stand up or come over to the front counter. I was forced to discuss the situation by talking across half the office. After a few minutes of back and forth her response to me about getting an estimate was well we are backed up right you would have to wait at least an hour. When I said that isnt a problem I have someone picking me up and could I leave the key. She looked at me as if I just ruined her day. This was all around noon and there was one person in the waiting area. I had to call them at 4pm because I had not heard from them at all. I was then told by a man that he should have my estimate written up in the next 30 minutes and I could come pick up the car. I arrived about 4:40pm to be handed my keys with no estimate. He asked for my email and said he would email it to me and if I had any questions to call him. This was on a Monday it is now Friday at noon and I still have received no estimate. I have had my Toyota for ten years and my family all own Toyota but I will never go back to this body shop and will discourage anyone else from going as well.

Don’t take your car there, Those guy seems to too busy for anything. Not sure their work quality but I don’t even care. I would rather support the local business.

Took my truck in. They messed up the paint on many areas with new scratches. They fixed everything, again; which is a plus. Then they installed the bumper crooked, within specs, showing me pictures of other cars they did with crooked bumpers. Humm. Wasnt crooked before. They did it right after I demanded it so. I lifted the bumper up myself while they fastened it. Now I see a paint ribbon where they did the hood. Im blamed as a difficult customer though they didnt deny that they really couldnt get many things right. Im lucky I had pictures of everything: paint bubbling, irregular texturing inconsistencies, some new scratches (they pack the cars in like sardines... take pictures before they work on your car). But as I stated, they did eventually fix the things wrong, except the hood paint ribbon, which I may not even bother mentioning despite their warranty.

Linda was absolutely awesome to work with. She was very meticulous on ensuring my car came back better than it was before the accident. A plus!!!

Great customer service, faster estimated, all well explained... just you choose if you want to fix your car there or not.

Great service very professional clean and very happy with my car

Ive used them for several different Toyotas over many years. I will always go back here. Great service. Caring people. Love them!

Staff super friendly. Very helpful.

Took a little longer because of a misunderstanding between Toyota and my insurance but no biggie. The work and quality of it was great! Everything looks perfect.

We drop off our car and Erika helped us right away. She is very friendly and immediately called the car rental place. This is our second time using Toyota Collision.

They did a great job.

Quality shop that does nice work

We love TE

My car looks brand new!

Great job

Waiting on service to be completed.

The employees are very attentive