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Cricket Wireless Authorized Retailer
1222 Eastern Blvd, Essex, MD 21221, United States
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Cricket Wireless Authorized Retailer
Comments
Al
Review №1

I went in to upgrade my phone & was undecided between the Motorola & Samsung. Crystal, our sales person, was awesome! Not only was she very sweet & helpful, she definitely knew her stuff when it came to the different phone brands & their features. She really helped me make an informed decision based on what features I needed/ used without being pushy and without trying to persuade me to just get the more expensive phone which has happened to me before. She even took the time to help me set- up my new phone & gave me a good deal on a new case & screen protector. I love my new Motorola Power!! Thanks!

Ed
Review №2

Crystal manager made it quick and easy And help me out answered all my questions fix my phone got me on my way

Ja
Review №3

I was missinfurmed about the phone I purchased.

Sh
Review №4

Very knowledgeable and friendly employees that work there and I highly would recommend.

Be
Review №5

Well, I was greeted. That was all. I asked a question about the phones as I was looking at them the 2 ladys sitting behind the counter, couldnt be bothered to get up and help me. I WAS a customer with cricket for 4 years. Then as they chatted with each other, the 1 lady was cussing. Like my husband and I was not even there. She was dropping the F bomb. Now, we have all heard it. But, not in a business being used by an employee as they were complaining about someone . We left. We walked 2 doors down to metro. Needless to say, Im no longer a cricket customer.

Br
Review №6

Very nice and helpful. I will never change too another phone. I love Cricket.

An
Review №7

This guy was fantastic l. at the Old Mill Store. he was so friendly outgoing cool and had the greatest sense of humor.you guys should Seriously have a clone of him and every store lol

sa
Review №8

Great phone store

Je
Review №9

Took too long

G
Review №10

Horrible customer service the Slim light skinned girl in there that wear the scarf on her head has a terrible attitude. I mean find another job like overnight in a warehouse where yon dont have to deal with customers.

Ro
Review №11

Customer service is a thing of the past and this place is no different.

Jo
Review №12

Horrible customer service and the girl working the store was more then rude. Many other words come to mind to describe the girl with the hair scarf. I think its time for a new carrier.

Da
Review №13

Whoever finally answered the phone at the Middlesex store this morning, she does NOT want to be there. down in the mouth, hung up without a whatever, never mind have a nice day. sheesh. get a new job that doesnt involve the public.

An
Review №14

Great place, nice workers and cheapest place for Sims card replacement ($10)

Da
Review №15

Very unprofessional no customer service please avoid store if possible

Ke
Review №16

You can pay your bill here quickly.

Ni
Review №17

Cheap phones... service isnt as good as it used to be but the cashiers do try to be very helpful

Ki
Review №18

Huge selection of phones with cheap plans Ive been a customer for many years and plan on staying with them

br
Review №19

Out of buisness

Ro
Review №20

The best

Sc
Review №21

Got a new phone

Information
6 Photos
21 Comments
3.7 Rating
  • Address:1222 Eastern Blvd, Essex, MD 21221, United States
  • Site:https://cricketwireless.com/stores/ll/US/MD/Essex/1222-Eastern-Blvd
  • Phone:+1 410-238-7982
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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