I have done business with Viking Sewing and Vacuum for many years with great service every time.. I bought a Viking sewing machine and received fantastic lessons with it.. then I taught sewing to kids and had the 25 sewing machines serviced here with great service every time.. Scott is fantastic running this business with amazing service from him and all staff every time.. I highly recommend this business to get great service, fair prices, and I’ve never been disappointed!
Great customer service. Kind people and affordable service. They were able to fix my vacuum just a few hours after I dropped it off. I’m very happy I chose Viking for my repairs!
Great customer service, good prices and high quality products. So glad I didnt just buy a vacuum from an online retailer
I dropped my vacuum off for a simple repair assessment on a Saturday, and was told I would receive a call by the following Wednesday. After hearing nothing, I called Friday and was told I would be contacted early the next week. Again, no word. Finally called yesterday to find out that my vacuum was not repairable. Based on this experience, I will not be purchasing a new vacuum at Viking.
Great customer service! Was looking for a Juki and the team spent time going over models and features. So satisfied with my purchase!
Scott was awesome to work with during the whole duration of our wood stove purchase and install. Would highly recommend Viking to anyone.
Great customer service and vacuum cleaner repair.
On April 29, 2020 I visited VIKING SEWING, VACUUM, SPA & STOVE. First, I was very pleased to find that your store was diligently following Oregon state suggested rules during the COVID-19 outbreak. Secondly, I ordered three parts and one of the parts needed to be retrofitted in order to fit properly on the soft tub I bought from you nearly 12 years ago. I was a bit skeptical that it would work but I chose to trust what you were telling me and It worked beautifully: the repair took less than 10 minutes. Thank you for excellent service.
My husband dropped off our vacuum robot to have it repaired a few months ago and we hadnt heard anything from them so he stopped by today to check with them. At first the person at the counter said that they didnt have any vaccums like ours in the store. But they went to go check on it. When the person heping him returned she they said that the technician got so frustrated that he gave up....what? In all of these months they never bothered to give us a call?
Super recommend buying here. I called with questions, Scott helped me out, and then my new vacuum was shipped to me super fast. Im really happy with my purchase. Shop local!
Dont take your sewing machine to them. Theyll take a week to tighten a screw on your sewing machine and then charge you $100 for it.
Great service! Got my machine in and out quicker than originally quoted! Great people too!
The staff was very helpful finding the parts I needed for my vacuum cleaner. I found everything I needed - a pair of belts and a light bulb - at great prices much cheaper than online. Local channel beats online!
The only place in Eugene that I take my sewing machines and serger for tune ups and repairs. Theres absolutely no pressure to trade up from my vintage and older machines. I appreciate that Viking recognizes the importance of repair and reuse. Staff are always helpful and knowledgeable. Plus, the store is well stocked with a variety of common and useful sewing notions, tools and supplies.
We installed the wood stove ourselves and the manufacturers instructions were somewhat unclear. Scott helped us figure it out and now our wood stove is burning clean and happy! Thanks!
Great store! Very knowledgeable and helpful crew of people. We go here for all our sewing and fireplace needs and they always are extraordinarily helpful and affordable.
A unique shop. Repairs to vacuum cleaners, sewing machines and softubs. You can buy all those there too. Very neat and clean, very nice, helpful staff. Highly recommended.
Excellent service and affordable prices. Quality!
My wife and I went to Viking probably 4-5 times when looking for woodburning stoves. All the staff at Viking (especially Scott) were great every time we were in. Much better advice and selection than local farm supply stores and much lower pressure sales and more reasonable prices than our experiences with local fireplace-type stores.Their selection may not be the best in town but it is certainly sufficient and they really seem to know their products and can make effective recommendations for your home. They even came to our home (free of charge) for measurement and consultation prior to purchase and Scott gave many great tips for my DIY install.While we hopefully wont have to purchase another stove in our (or our homes) lifetime, Id certainly highly recommend Viking to anyone looking into purchase of any type of wood or pellet stove!
I came in with questions about my wood stove, and they were the most friendly and knowledgeable of everyone that I talked to. They carry great products here, highly recommended.
I needed to replace the hose on my vacuum. The guy had a used one and sold it to me for $15. I was very pleased.
The staff was very helpful answering my questions. Im going back in to have my sewing machine serviced, and they can help me get the antique treadle sewing matchine I recently acquired in working order.
Small store with tons of quality stuff.Nice people
Great people, prices, and service.Thanks again
Have bought a few big ticket items here. They are always friendly and knowledgeable.
They provide great service!
Its ok for a sewing machine place
They have the vacuum bags I needed when no one else in town had them. The price was right and they were super kind.
Very knowledgeable, super helpful.
Fast service and had what I needed2
Fast service, nice people .
Great customer service
Very friendly, knowledgeable,
Very helpful
Great