user
Video Only Eugene
2823 Chad Dr, Eugene, OR 97408, United States
Appearance
Video Only Eugene
Comments
Jo
Review №1

I visited Video Only first when I started TV shopping. I loved how all of the TVs from different brands were displayed side by side unlike BestBuy who has them all separated by brand. After visiting Video Only, I checked prices elsewhere and found that Video Only had the best pricing. Garrett was very knowledgeable, and very friendly. He worked with us to get the TV at a great price and an extended warranty. Highly recommended!

Be
Review №2

My fiance and I had such a great experience buying our new TV. Our salesperson, Garrett, was so wonderful to work with. He was personable, very knowledgeable and made us feel so comfortable and not pushed at all. You could tell he really wanted us to be happy with our purchase and gave us a great deal. Definitely recommend!

Jo
Review №3

A big thank you to our salesman at video only! Garrett helped my husband and I with the purchase of our new TV and sound bar. We went to video only in Eugene and Garrett answered all of our questions about the differences between the TVs and only showed us what we wanted to see. The service he provided was great. We will return for our next purchase!

ch
Review №4

Great service and the cheapest deals for the best TVs in town. We were going to get a 86 in TV from Costco and they were out so we went to video only and they had an 86 in higher quality for just a few hundred dollars more. Its a great TV and we are tickled pink.

Ch
Review №5

David at Video Only was great to work with. I was looking for a specific TV. He knew the exact one and provided straightforward answers to my questions and was completely transparent on pricing. Definitely recommend visiting Video Only in person & talking with David before buying anywhere else.

Tr
Review №6

I called and had a few questions about a TV, and Garrett helped me out. I liked that they invited me to come in and check stuff out. I did the next day and talked to Garrett about what I was looking for. He showed me around and helped me pick a tv that worked best for gaming. They definitely had the best price around as I did some shopping previously and kinda new what I wanted and Garrett basically suggested the exact one I kinda already knew I wanted. Garrett was easy to talk to and I felt like I was being helped and not being sold to, if that makes sense. All in all I really appreciate receiving the help I did from Garrett and would suggest Video Only to anyone over the big box stores as you can tell they really care and know their stuff there as oppose to other places where they are just making an hourly check. Thanks Garrett!

Jo
Review №7

Exceptional service! Garrett performed as we wish all sales personnel would. Very good knowledge of the varied technologies, system applications and price points. Infinite patience as we cornered him for over an hour while evaluating our options for a TV and sound system. Extremely competitive price on the television, great price on the system when bundled.Go visit Garrett and let him not sell you a system, rather HELP you find the right system at the right price.

Br
Review №8

I had a great buying experience. I’m bad with names and I can’t remember the guys name but he did a great job! A great price for a great product!

Lo
Review №9

Garrett was extremely helpful, and knowledgeable. I had a great experience buying my TV here 10/10 highly recommend buying from this company.

We
Review №10

We dealt with 2 sales reps 2 different days, Marcus and David. Both were experts at their jobs with all the knowledge we hoped for. Very friendly and professional. We are confident in our purchase and will shop at this store in the future.

gg
Review №11

We had an awesome experience at Video Only with Garrett S.! Its amazing how much there is to know about TVs that is never in the descriptions. Garrett did a wonderful job of showing us all the options and showing which ones he thought were best, but also made us feel whatever one we picked would be the right choice. Going in person is the best and they truly do beat any price in town!

S
Review №12

Weve purchased a number of items at this store over the last couple of years. Garrett has been helpful and patient each time with all of our questions. We are return customers because we feel we are getting a knowledgeable sales experience and the best price compared to other retailers.

Ro
Review №13

Stopped by there to buy a soundbar and tv. Garrett was a great help and knowledgeable about the products. Im satisfied with his service and my setup. Great deals going on right now. Stop by and check it out!

Ca
Review №14

I had a great experience buying a TV and Sound Bar. Great prices. Garrett was very knowledgeable and not a pushy salesman at all.

Fr
Review №15

Good friendly people great job with finding everything we need. Even dropped the price a little too match the reciever price we were looking at. I strongly recommend video only to anyone. Very helpful and polite

NY
Review №16

Garrett was great. Sold us a great TV. Super easy going.

Jo
Review №17

Great service as always. Garrett was super helpful! Thank you

Ry
Review №18

Garrett was great. Nice to go in and talk to someone who actually knows about the products they are selling.

Jo
Review №19

The workers were amazing and helped us find exactly what we needed ended leaving with a 55in lg tv and the prices were much lower than all other stores.

Ka
Review №20

I needed a new home theater system and did some research in the weeks leading up to my purchase. I decided to go with Video Only because I like supporting smaller, more local companies, I’ve had great experiences there in the past and they have Super Bowl deals right now. I am so glad I did! I did pay more than I planned, but it’s hard to resist the best when your eyes and ears get to experience it and the deals are too tempting. The service I received was definitely “above and beyond” which makes me feel my business is appreciated. Thanks so much David for delivering that level of service! I definitely recommend a shopping trip there!

Sa
Review №21

Purchased a 2021 65 LG OLED TV and Samsung Q900 sound bar from Garrett who was easy to talk to and as mentioned in previous reviews didnt make us feel like we were being sold to but rather talked to. I think he enjoyed talking about the tech as much as we did. :-)Overall an enjoyable experience and got a FANTASTIC price on the bundle. Skip going to a big box store and shop here. Great service and the standard prices at Video Only are already lower than the sale prices at Best Buy, for example.I also appreciated how their store is organized as they position all the same sized TVs right next to each other from good quality to best quality so you can easily compare the brands. AND they adjust the TV settings so you can accurately compare the picture quality, etc. Why Best Buy doesnt do that I have no idea.Thanks Garrett and the Video Only team!

Ku
Review №22

Heres the deal. CC has good pricing, but limited selection. BB has a good selection but high prices. Video Only has very good pricing and a wide selection. VO will also work with you if you are considering a bundle (TV, sound, surge protector, etc.).

Ke
Review №23

I was searching for a new tv and stopped into Video Only. Garrett assisted me and offered a wealth of knowledge and expertise you dont find at many retailers anymore. He thoughtfully explained the benefits and features of each of the models in the size I was looking for without pushing one model more than the next. Having that expertise in making a large purchase like this enabled me to find the best tv for my viewing expectations and budget. I came away with a GREAT TV at a BETTER PRICE than anywhere in town or online. Thank you Garrett for the exceptional -no pressure- service. I highly recommend the team at Video Only!

Je
Review №24

Garrett was very knowledgeable on his TVs.We chose a LG OLED TV with a 65inch screen.This is the 2nd big screen tv we have bought from Video Only in 12 years . This tv is fantastic. The guys that delivered it to us worked on hooking LG TV to our surroundssystem & were great.

Jo
Review №25

Best experience we’ve had buying a new TV. Garrett was very knowledgeable. Can’t thank him enough for helping us find the best fit TV for us. We absolutely love it! 10/10 recommend. Go see Garrett! :)

Ki
Review №26

I had an outstanding product purchasing experience at the Eugene Video Only store. The service was outstanding and informative. The sales personnel helped me decide exactly what television and sound bar would suit my needs best. I recommend this store to anyone in the market for a new television or any other electronic device. The prices were great as well!Thank you Video Only, Eugene.

sh
Review №27

Spent three days looking for a tv at Costco and Best Buy. We found that a lot of options are over priced and we could almost not bare the salesman’s pitches anymore.. spent 30 minutes at Video Only and left extremely happy! A great deal on a tv which was so affordable we bundled a speaker bar with the deal!! Would definitely recommend Video Only to anyone, wish we would’ve just gone there first!!

ja
Review №28

Best TV purchase experience Ive had thanks to Garrett. He was courteous, knowledgeable and concerned about helping me make the right choice instead of simply the highest priced choice.Take their slogan seriously, especially if youre shopping best buy or online retailers. I saved some money even with a warranty added.

Da
Review №29

I CANNOT RECOMMEND THEM ENOUGH.from the moment I walked into the door I knew I was in the right place. They had everything I was looking for at a cheaper price than any online retailer or big box store. I wont buy a TV anywhere else. Markus was kind and informative. Please go here before you order a TV on Amazon.

Ke
Review №30

Over 15 years I have purchased 4 TVs, multiple speakers, and other AV products. In those 15 years Video Only has earned all of my AV business. Without exceptions Video Only has consistently exceeded my expectations. I have worked with many people there and all have been very good to great. The latest (great) sales person in the long line of sales people, Mark has again exceeded my expectation.Today, Mark, spent a great deal of his valuable time answering my questions knowing he was not going to sell me anything for at least the next few months, and he was happy to do it!!!! This a prime example of a company being focused on customer satisfaction!I may shop elsewhere, but I will always give Video Only the last shot at my business. They have not failed me...

Ro
Review №31

Great prices, Mark knows his stuff. Quick ans simple process! I have bought many electronic components from them and will continue to do so!

Ta
Review №32

Went into our local Costco to purchase a 75” Samsung TV and there were none in stock. Not to be deterred we went across the street to Video Only and not only found the one we were looking for but got it so much cheaper with an insurance plan that was even better than Costco’s. Our sales associate Garrett was very knowledgeable and super personable. All in all I would highly recommend them!!!!

Ch
Review №33

So, the trade in your TV deal is only on select higher end models. I have an older 65 Sony bravia, and it would only get me 200 towards a $1500 TV. Would not recommend if your going in to try the trade in, and I didnt see any that offer 500 for your old TV like the commercial says. I was disappointed, especially considering its located in an area that is already out of the way for alot of people. The only good thing I can say is the selection is pretty decent, and considering its a store that specializes in tvs, they should at least have that down.

Fy
Review №34

Great service, great deals! we updated our TV and sales person Garrett Sheldon was super helpful & knowledgeable. well definitely be shopping there again.

Pa
Review №35

Garrett, was very informative about the tv we purchased. The customer service is excellent. We have bought a TV here before and they are awesome. The price was a really great deal. I would highly recommend Video Only!

De
Review №36

I needed a television on a time constraint and called the store after other stores were closed.Garret assisted me on the phone. Once I arrived, he had a description of the television, its rating by Consumer Reports, and a reiteration of its features. The price was below comparable store prices and he could tell I was in a hurry so he rang me up quickly and helped load the television into my vehicle. I am so grateful for the personal touch of this historic store. I’ve worked with the staff fir almost 15 years with various projects and they are SO accommodating and more than fair!

Jo
Review №37

Literally... why would you go anywhere else?! Originally wed gone to the big box store, you know the place, kinda blue. Anyway they didnt have the tv model or size we wanted in stock we can order it for you, be here in a couple of days you know the usual jazz. So I called over to Video Only, not only did they have the tv in stock, I learned it was last years model... (The box store didnt mention that by the way) In the end Video Onlys price was actually lower than the box store! I got this years model, in a larger size, a brighter display, and a wall mount all in one shot from one store at a GREAT price! Garrett, the sales associate, super great guy. Not pushy at all, very personable and down to earth, and he knows his stuff about tvs and home theater. Highly recommend Video Only! 10/10

Li
Review №38

Definitely shop here! Great local spot with knowledgeable staff. Mark was very helpful and professional. Not to mention the best prices around!

Ka
Review №39

My husband and I were in the market for a new TV, neither of us are up to date on all the new technology. We went to Video only knowing we could ask questions and not feel dumb or pressured. Garrett was patient and explained the difference to us. Not once did we feel pressured to purchase or silly for our questions. Garrett helped us decide and showed us what the competition was selling the exact same tv for. Video only had the best deal and the best service, hands down. Need a new TV? Go to Video only!!

Ke
Review №40

I looked online before shopping around. There are a lot of options for TVs but I narrowed mine down to what Id need for gaming with a PS4 and future proofing it for the PS5.Best Buy had a lot of options but their financing didnt go through right away and that meant I was losing out on some deals.I went to Costco and was helped again. I learned a few more things there, but the selections werent that great.I went to Video only and was lucky enough to get a labor day sale still being carried on. Also, I was helped by, Garrett who was able to show me TVs down the line and why each one was just a bit better than the next. This was super helpful in comparing brands and the differences each series had. I ended up with a 65 Samsung. Its the Q80 series which is one of Samsungs latest models. Most importantly the G-Sync feature that comes with my TV is specifically for lowering latency. This wasnt well explained to me until I got to Video only and I thank Garrett for wanting to talk about gaming systems and TV compatibility. I also got approved right away for financing, so I also walked away with the TV right then.

Ry
Review №41

If customer service, compeditive pricing, and good information is a priority for you when buying a TV or Home Audio system.....GO TO VIDEO ONLY! These guys were fantastic! I shopped around Amazon, Best Buy, and exhausted myself with endless research online to try and narrow my purchase decision for a new TV. In the end, I should have just started here. These guys know their stuff. Garret was super helpful in guiding my decision on the TV that was right for me, without any sales pressure. I ended up leaving the store paying less than any box store or online retail giant, and I supported a local business in the process.I also liked the fact they had a ton of TVs on display in each of their respective sizes and price point. This made it easier to look at them side by side for comparison rather than trying to make a decision from online reviews.Way to go Video Only! Thank you for your help!

Ma
Review №42

Best deal by far. Beat the other two big box store hands down and I did not have to fight crowds or hunt for a sales person.Ask for Salesman Garrett, he knew every detail and answered every question with out hesitation. Made me a great deal on two TVs and sound bars.

Js
Review №43

Great staff and an awesome deal. Beat everyone’s price by a couple hundred dollars. This is the 4th TV I’ve purchased there. I’ll definitely be back.

Cl
Review №44

I just purchased a 55 LG nano TV form Garrett at Video Only. Garrett was courteous, knowledgeable and answered all our questions thoroughly and with patience. We first shopped Video Only 9 years ago when we moved to a new residence. We purchased 3 flat screen TVs with and a Bose audio system with them. Ive shopped online, all the local stores and I keep go back to video only. They do indeed have the best prices, an excellent staff (we been assisted by 4 separate staff members over the years) and you wont be sorry.

El
Review №45

We were so glad that we decided to check out Video Only for our TV upgrade! Garrett Sheldon helped us out and his wealth of knowledge was very impressive. With an extremely affordable 5 year warranty, we left feeling like smart shoppers that are taken care of.

Mi
Review №46

Very pleased with the quality of the product I purchased but more importantly, the service I received. David Stuve was great, no pressure, answered all my questions, which werent too many because I knew what I wanted. He showed me a few other options which I very much appreciated, and he was very personable and friendly. I was a little shocked when I walked in there; large store with lots of empty space, but the selection looked fair enough. I was after a center channel speaker and a subwoofer so I didnt really even look at the TVs. Again, very pleased, and they have earned my future business.

An
Review №47

Originally purchased a TV and Soundbar from Best Buy, great service but they wouldnt price match Video only. Any future purchase will be at Video Only. I saved $360.00 and was able to apply my savings to get a higher end model. They gave me a free 5 year extended warranty also.

Da
Review №48

Went to a bunch of places to look at new TVs and video only by far was the best place. Are salesman David Stuve was awesome!!!! I came in with a budget in mind and a tv in mind but he recommended me a better one for just a smudge more, he was very knowledgeable and gave my wife and I the respect to talk in private to discuss are options . I would highly recommend going here for your next TV purchase. Thanks David

Wi
Review №49

These guys are just Stellar!!!So knowledgeable and personable. You cant beat or even match their prices online or in-store, (believe me Ive tried). Will recommend to anyone! Garrett is my guy!!!

Be
Review №50

Best place to shop for a TV. Garrett was great. He is a friendly and knowledgeable young man. Gave us the information and let us decide what would be best for us. Was not pushy and did not try to get us to purchase something we did not want. Another great feature of Garrett is he did not talk badly about the competition. That is a huge plus for us. I would absolutely recommend Video Only and Garrett for your next TV purchase.

Jo
Review №51

Grade A staff, Garrett made sure i knew what i was buying and why it was the right choice.

Ma
Review №52

Had a great experience here with Garrett buying a tv. He was friendly and helpful. Ill continue to buy all my TVs here. Thanks for recommending Kevin for the delivery, it worked out well.

Am
Review №53

David Stuve was amazing and extremely knowledgeable in helping us find our new tv. Thanks David!

Jo
Review №54

Easily price matched and beat all box stores by *hundreds* of dollars. Spent a morning comparing models without any sales pressure -- just some really nice, helpful, and resourceful staff. Purchased a new LG OLED. Feel awesome knowing I not only got the best price but also the best extended warranty around. It was so good that my buddy who arrived to help me load up my TV, decided to buy a TV that day as well. Just get over their weird radio commercials... its a great place!

Be
Review №55

I worked with Garrett Sheldon and my experience was fantastic. He wasnt salesy or trying to push to buy the most expensive TV. He simply answered my questions and was extremely professionally. I will buy more TVs from Video Only in Eugene and specifically Garrett. Thanks for a great experience.

Ti
Review №56

We had a wonderful experience purchasing our new TV and soundbar. We have always come to video only to purchase tvs because they have great products and beat all the prices in town. Garret was very knowledgeable and helped pick the right products. Thanks again for your help!

Ni
Review №57

Garrett the sales associate I had was great, he made the process easy by explaining the differences between the models I was interested in. He also showed us there consumer reports ratings, and also helped load the tv into our vehicle. Definitely check out video only they have great prices and the customer service is better than you get at a big box retailer.

Fo
Review №58

Got the best deal I have ever gotten for a beautiful new 75 inch Samsung. Great knowledgeable service. This is probably the 6th TV I have gotten here and I always get a great deal. Thanks Garrett!!

Ja
Review №59

Great customer service! Best price on what I was looking for even better than Amazon.

Je
Review №60

Video Only has great deals and great staff! Garrett was super awesome in helping me make an informed decision on a TV that works for my needs at a can’t beat price! Thanks Garrett!

Do
Review №61

Definitely recommend video only. I was impressed with the low pressure service and the way Garrett hooked me up with a package deal on a 75 tv and soundbar. I shopped around and nobody compares to their prices but you have to go their to find out.

Ki
Review №62

Garrett helped my husband and I pick out our new tv today. He was friendly and was upfront about getting us the best deal! He gave us a handful of options based on what we were looking for, and aided us in getting a better price than anywhere else we looked, including warranty. If we end up wanting a sound bar well be going back to Video Only! Awesome experience. :)

Lo
Review №63

I had been looking for a specific type of TV wall mount and having no luck when I decided to check Video Only. I found exactly what I had been looking for. When I got home I checked on Amazon and this exact model was $34 more and this happened to be during Prime Day! From now on Ill check Video Only first. Very happy customer.

St
Review №64

We bought a Samsung Q80 TV last week from Garrett, and we love it! He was so helpful and knowledgeable. His insight really made the choice easy. The early Black Friday deals are incredible! Garrett compared the prices at Amazon, Costco and Best Buy for us to ensure that theirs was the best, and it was by far. He even hooked us up with a matching soundbar, that was half off when bundled with our TV! He gave us a demo first to show how powerful and incredible the sound was. We couldnt be happier with our choice and with the customer service provided by Video Only. They even plastic wrapped and brought out the boxes to the car for us.

Jo
Review №65

Shopped all over then at video only. Garrett was very helpful and knew all the details concerning brands and models. He did his job well with no pressure sales just a lot of knowledge. They had the best prices and I decided on the QLED Q60T Samsung.

du
Review №66

Did a ton of research before heading to the store looking for the best deals and tv i wanted. When I showed up to look at them and pick one up in Eugene the guys who helped me out was awesome explaining the difference and quality of each brand. Even gave me a walk through of the AI to see what I liked most. Best prices best service! Thanks Garrett!

Jo
Review №67

This is a great store much better than the big box stores

Yu
Review №68

First time in videos only, and had a great experience. Garrett was very helpful and showed me a few models of tvs. Ended up purchasing the Samsung 8 series at a great price! Highly recommend videos only! It was just nice to go to a place where they know what they are talking about! Thanks again Garrett!!

sc
Review №69

I was looking for a new home theater speaker system and ended up at Video Only and talking to Garret. Great guy, easy to work with and he helped me pick out a set up that I could afford. We were doing some remodeling and he said the things I bought cold stay there at the store until we were ready for it. A week later Garret called and said the speaker manufacture was having a sale and I could upgrade some of the speakers and even save some money. How many places would do that for you. The Klipsch speaker system and Yamaha AV receiver sound great. Go see Garret at video only for the best deal in the area.

Ca
Review №70

Well just when I thought customer service was on a steady decline overall in most retail outfits...we walk into this wonderful store where our expectations were not only met but surprisingly exceeded an unimaginable shopping experience. We actually canceled an existing order from Costo because we were offered a bundle deal that we simply couldnt turn down. NOW is the time to buy if you are thinking about investing into that dream Home Theater System youve been wanting for years. TREAT YOURSELF PEOPLE...YOU DESERVE IT! David the Sales Mngr. is the most patient, knowledgeable, and friendliest representative of what he loves doing...and thats selling the Home Entertainment Experience. Please do yourself a favor and at least visit them first before you shop around and give them the opportunity to earn your business instead of these typical Big Box Retailers...its definitely NoT always true that they offer better prices because they but in large quantities...that may have been true then but now its a different Ball Game with the Covid-19 and International Shipping on a decline. Tell them an Ecstatic & Happy customer sent you in name Lance! You wont be Sorry. 😃

Mi
Review №71

Ive always liked Video Only and have been able to find items that were not available at other stores. The Staff is knowledgeable and are happy to answer any questions you may have. Video Only is the best place to go if you want personalized service.

St
Review №72

My second great experience working with Garrett. No pressure, patient, willing to help. Garrett went out of his way to explain the differences between different products and made sure I understood what he was talking about. He worked to assure we were satisfied -- it wasnt about scoring a big sale -- he offered options and let us decide. No push to make a sale right now. Highly recommended.

Ma
Review №73

Great customer service as well as price

Ch
Review №74

Very professional and great service. Garrett was awesome to buy from.

Ma
Review №75

My husband needed a particular type of micro SD card while we were visiting this area of Oregon. He went to several stores, including Best Buy, Hobby Lobby and Target on Gateway. None of these stores had this type of SD card, but they also did not suggest a place to look. I decided to Google, “Electronics Stores Nearby” and “Videos Only” popped up. My husband drove over there and not only found that special type of SD card, but other hard to find items as well..... Perhaps the people from the previously visited stores did not want to help my husband find what he needed, because Videos Only is a direct competitor. All that I know is, these other stores delayed things for us unnecessarily and I will remember that.Videos Only should be the FIRST place to visit to find what is needed. More than likely, they’ll have it! I can’t praise them enough!

Xa
Review №76

Flat out the best prices youre going to get on name-brand TVs!

Ta
Review №77

Went to purchase a new TV with my wife and had excellent customer service. Garrett was extremely knowledgeable and honest about their products and was a pleasure to work with. Looking for a new TV, shop here first!

Co
Review №78

Garrett was a great help. Im a picky individual and he answered all my questions. He is knowledgeable and great at explaining the technical aspects. I will send everiOnknow their way!

Da
Review №79

Refreshing experience compared to those Ive had at the brick and mortar giant, a.k.a.BB. Garrett was spot on with the latest 4K UHD TV tech. I purchased a Sony xbr55x950H. Price was $150 less than BB. Ill definitely recommend Video Only to friends and family. Ill also return here for any future electronic needs.

An
Review №80

I had an excellent experience with David @ Video only, he was very courteous answer all my questions to help me determine which TV and sound system was best for me, I highly recommend this Samsung 82 inch with the Bose sound system, I bought four TVs from videos only for much less than anywhere else including Costco and Best Buy, so if you’re thinking about a new tv or audio go to video only it’s the best 😀

Jo
Review №81

Just bought an LG 65 OLED TV from Video Only. I was actually shopping at Costco across the street looking for that TV but they were out of stock. I purchased a TV stand for it there and figured I would just have to wait. As I drove away from the store, I noticed Video Only and decided to check it out to see if they had it in stock. Not only did they have it in stock, they beat Costcos price by a substantial amount! I was greeted at the door by Garrett who was friendly, very knowledgeable and not at all pushy. He answered all of my questions about OLED versus QLED TVs and let me make my choice. I have always purchased electronics from Costco thinking their prices and warranties could not be beat. I was wrong. I got a better deal with a longer warranty from Video Only. I highly recommend that you at least check them out when buying a new TV. You will be pleasantly surprised.

De
Review №82

Best price in town Garrett was so helpful

Al
Review №83

Great experience purchasing a TV and extended warranty. Garrett was extremely knowledgeable and easy to work with while we selected a new TV to purchase. He listened to our needs/wants and suggested different options that would work for us. Great prices and selection!! I definitely would recommend them to anyone looking to purchase a new TV.

Jo
Review №84

I was real happy with David the sales manager I told him I needed a smart TV on a budget and he came up with ATV that was perfect for my needs for a Christmas gift at the last minute it was in stock it was no pressure everyone there was nice and I will definitely recommend them to anyone and we will purchase The next TV from them Im used to dealing with people from Walmart who are extremely rude

MA
Review №85

The best experience ever !!!!

Ga
Review №86

Bought a 75” LG today at The Eugene store, Garrett was extremely helpful in making our decision. Earlier in the day we had spent some time at Costco with no luck finding anyone with any knowledge to help us with all the features that we needed vs not needed. While we were at Video only they also had a great deal on a Yamaha 7 channel receiver so I grabbed that too. Come to find out that the tv was a $100 cheaper than Costco. Will definitely buy from them again.

Co
Review №87

Garrett was able to help us find exactly what we were looking for, to fit into a unique stand situation. He also helped us find a sound bar that fit and provided high quality sound. Great experience, great pricing, would definitely recommend.

Ke
Review №88

Compared prices on the Samsung QLED 75” tv. Went to Best Buy, Costco and then lastly Video Only. Garrett was extremely knowledgeable and gave me a great deal. Beat both the other prices and I got an extended warranty as well. I am extremely happy with my purchase. I would highly recommend Garrett and I will continue to go back to him.

Ap
Review №89

We got an awesome LG TV at a great price! Garrett was very knowledgeable and kind. I highly recommend this store to anyone looking for the best TV prices around. We couldnt be happier and will definitely return!

Br
Review №90

Very knowledgeable staff, they don’t harp you or try to steer you towards the pricier items. They give you facts and try and help you make the best decision for you. I actually turned down a better deal for a bigger tv, so they actually recommended a cheaper option. Garrett was great to work with, answered every question with no doubt and was very helpful. Also they have better prices on the same TVs that you’d buy anywhere else with no interest financing... you have to at least look here before making any purchase, you’re more than likely spending more money for the same thing elsewhere.

Ga
Review №91

Happy with my buying experience, good friendly help and better deal than anywhere else

Le
Review №92

Very friendly and knowledgeable staff, Im a strictly online buyer, as usually thats where I get the best deal. I was surprised to get a way better deal than I could get online or in store anywhere plus getting a full manufacturers warranty which some online do not cover, also youll have peace of mind if anything goes wrong within 30 days they will take care of you and make it right. 5 STARS Thanks!!!!

Br
Review №93

A great place to buy a TV. The sales person I had was Mark Mealhow and he was very knowledgable, answered all questions, and was very friendly. Note that this was not the case at Costco which was just across the street. The prices were competitive and there was virtually no sales pressure. It was also very nice that no mention was made of insurance. I highly recommend this etablishment.

Du
Review №94

If anybody needs a tv I would highly suggest video only. Garret was very knowledgeable and helpful and definitely got me best price on a Samsung tv!

D
Review №95

Decades in Eugene and the only place we have ever purchased a TV here, for good reason. Knowledgeable, no pressure sales and convincing track record of quality products only. Garret was extremely helpful with our latest purchase, which was priced fairly as always.

ed
Review №96

If you dont go here before just heading to Costco for a TV you are doing yourself a disservice. Great and honest customer service, pricing that beats everywhere I looked at and all around a great experience have made me a repeat customer. Mark has been my sales rep a couple times now and he answered all my questions as well as steered me to get the best bang for my buck instead of upselling. I will be going there again I am sure.

Om
Review №97

Great pricing out priced Costco very competitive pricing and great gerrett was helpfully and was very quick I couldnt recommend a better place to buy yv

Cr
Review №98

David saved me hundreds of dollars over even Amazon! Great customer service and he helped me understand the differences between the models and ultimately I got the exact TV I wanted for the price I wanted. I highly recommend seeing David when you visit, he will take care of your audio video needs!

Ti
Review №99

Garrett helped us purchase an updated TV set. His knowledge and patience was conveyed with excellence. He answered all of our questions professionally and completely, to help us finalize our decision. Furthermore, the deals in general at Video Only are comparable, if not better than many of the warehouse and big box stores. Thanks again for the great customer service and exceptional bargain!

Na
Review №100

I highly recommend checking out video only if youre in the market for a new tv or soundbar. This was my 3rd time buying from them, and just like before, they beat all the prices I found online.Garrett Sheldon knows his stuff and was amazing to work with. I will be back when the need arises.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:2823 Chad Dr, Eugene, OR 97408, United States
  • Site:http://videoonly.com/
  • Phone:+1 541-342-4444
Categories
  • Audio visual equipment supplier
  • Electronics store
  • Home theater store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations