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buy2 Stores - West 11th
3890 West 11th Avenue #11th, Eugene, OR 97402, United States
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buy2 Stores - West 11th
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Ji
Review №1

I realized that lately I have only written reviews when I felt like I received astonishingly bad service, like I did at the Buy2 store next to this 76 station. I dont feel that doing this is fair to places that treat me like royalty when I do business with them, so I have resolved to write two positive reviews for every negative one that I have the displeasure of having to write.To begin:The employees here dont deserve even the worst review I could come up with. It would be too good for them. I requested the large coffee cup from the self serve bar and was ignored. The gentleman on the cash register began making disparaging remarks about me to the other customers he was ringing up because I noticed the large cups in a box nearby that had yet to be stocked. I helped myself to one. I got my coffee and realized there was nothing stocked at the coffee bar, except a little bit of coffee mate. No sticks, no lids, no sugar, no creamer, no flavoring, no nothing. I requested a lid, I was fine with the coffee mate, the cashier making the remarks begins flailing through the cup boards to find a lid, I say a lid is no big deal, he heads into the office area, put my coffee in front of the register, I realize I forgot which gasoline pump I am on. I hurry outside to glance, while hes in the office. Pump #7. I turn around, hes just twitching like crazy thinking im? Doing? What? I didnt bring the coffee outside. I see that he doesnt have a lid. He disappears back into the office as I go in. I lost my place in line and a woman is helping the 2 customers that formed a line in my 10 second absence. She was making quite a show of being good and treating them extra special. When It came to be my turn, she growls at me, Dont go through my cup boards I say, Ok. Can I have fuel on pump 7? Oh, would you mind selling me $2 of quarters for the air machine? She looked thrilled to tell me that they dont have any. Im thinking, Im glad this is over and Im never going to come back here again. The Credit Union is 2 blocks away. I would have bought a spare roll of quarters for the buy2 but, I just couldnt do it.

Mi
Review №2

The week night crew went above and beyond to meet my needs.

Da
Review №3

Great place to get gas and propane. Great place to buy snack and drinks, plus I work there!!

Sa
Review №4

Purchased gas at this location about two weeks ago. Gas dripped down the side of my car, not uncommon, but the gas attendant wiped it off and it damaged the paint which she said nothing about. I didnt notice the damage until I returned home and immediately took pictures and called the store. The manager was out for the day and I was told I would receive a call on Monday. No phone call, so my wife contacted the store and talked to the manager, Jessica. She said she filed a report and that that gas attendant had no idea she had caused any damage. There was an obvious mark from where the bumper had been wiped that wasnt there prior. We have contacted the manager, twice and both times have been told she sent the report. The Regional manager, Summer, has been informed and we have had no return call from her. We are told that they have no main office we can contact which is ridiculous. There was no reason why the gas attendant could not have informed me when the damage happened and apologized. The lying, refusing company information and no contact are not acceptable for any business. It shouldnt be surprising though considering the condition and customer service at most of there locations.

jo
Review №5

The price for food is too high. but over all the employees are very nice now. im a regular on the weekend, the gal who works in the morning is very sweet. glad to see the store getting good employees now.

Da
Review №6

This location is alright. They can often be under staffed with fuel attendants though. I have waited for a long time waiting to have my tank filled. I usually only stop here to have my tank filled, I dont usually shop inside. I have received slow service for gasoline on multiple occasions though. Sometimes, this Oregon law for pumping gas can be annoying when stores dont staff enough workers to help the customers. That being said, the prices are cheaper than most in town though, which is nice.

As
Review №7

I wanna give the girl Shelby that works there a huge shoutout. My car broke down at the dollar tree and we thought maybe the gas ran out. My wife walked up there and borrowed a gas can. Unfortunately the car had just completely crapped out. The attendant Shelby offered to try to jump our car and when that didn’t work she offered to give us and our kids a ride home. After a long day of trying to figure out what was wrong and stuck being in the heat I couldn’t have asked for anything. Thanks so much again❤️

Ju
Review №8

Rude, rude, rude female manager. Location is heavy with aggresive panhandlers and people wacked out on drugs or booze. Cant get in or out of the store without being accosted. Why shop there? Wont go back.

Sc
Review №9

The company is a cheap. why would anybody want to work for them. None of their staff are friendly or kind or nothing just plain rude

Ja
Review №10

U can purchase gas and use the restroom, the coburg rd/MLK store will let you spend money in the store on snacks and drinks then tell you that you have to be paying for gasoline to use the restroom, other wise your not considered a paying customer, even though you just spent $15.00 inside the store.. Go figure.!!.

Br
Review №11

OUTRAGED!!!!RUDE FEMALE MANAGER DRESSED IN PJS RIPPED ME OFF FOR GAS I DIDNT ASK FOR TOLD ME TO F OFF

Me
Review №12

Love Love Love buy2 cant beat the customer service and awesome sales.

J
Review №13

Manager will sometimes change prices in the cash register, without updating the price tag displayed next to the items. Buyer beware!

Br
Review №14

Dont go to this store!

br
Review №15

Worst store on the planet nothing ever worksSorry our system is down I cant sell you anythingOops the soda machine is brokenI hate this place

Information
1 Photos
15 Comments
1.9 Rating
  • Address:3890 West 11th Avenue #11th, Eugene, OR 97402, United States
  • Site:http://buy2stores.com/
  • Phone:+1 458-221-1326
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:6AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–10PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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