Herman was really insightful and kind. He helped me jump start my car when I was stranded at work and even helped me understand more about my battery issues. Since he needed to go back the same direction as me, he followed behind me to make sure I was okay.Very funny guy as well and has cool skeletons on the side of his truck.Thank you Herman!

All I can say about AAA they are Lifesavers. Friendly, easily connected with their service. Thank you.

Very professional! Sabrina was AMAZING and cared about my trip back home to see my mom. She did everything possible to make sure I had the info I needed for the journey. THANKS, SABRINA!!!

A great store. Very helpful with our travel needs.

Didnt have a very good personality person helping us. Other than that it was a good place.

Pleasant. Knowledgeable reception staff. Membership staff lady well versed in travel benefits.

Well organized, clean facility with very helpful staff.

Friendly staff & super helpful

Herman arrived fast and was very helpful! Thank you so much!

We use AAA for many things. Their travel agent, Rachelle Guarino, is a delight. Top notch. We have worked with her before and have been pleased. If you have even slightly complicated travel needs, that $25 is money well spent.

I love the service.. expert and professional... been a long time member and insured through them.

Matthew got there very fast and got me where I needed to be quickly, and I very much appreciate his patience with my constant complaining regarding my broken truck, lol;-) thank again!

Friendly, fast with a last minute trip tik.

Cindy, or candy or whatever her name is. Was extremely rude. Very unprofessional and I felt like she went out of her way to make my mom feel stupid. I will absolutely never do business with a company that treats senior citizens that way. Cindy. Was terrible.

This was not specifically the service center, but the lady who fielded my call for help on a Friday evening in the Eugene area with difficult-to-diagnose car trouble. She helped me figure out options, identified shops open Saturday (2), and scouted availability and pricing for nearby lodging so we knew there was a place with room to stay overnight within walking distance if necessary. She took a very stressful situation down to a much more manageable anxiety level, and we are very grateful.

Thanks for super fast service in a well stocked, professional travel center. Mama always said to maintain my AAA card. Love you guys...and gals!

Nice office and store, its hard to see from the main road.

AAA Eugene kicks butt.We have AAA in California, Idaho, and Oregon as we live in all three states and have vehicles we leave at each house. We then have a car to drive after arriving in our motorhome.

This center has a nice selection of car related essentials and personal gifts, along with the kind staff and usual services of AAA. I happened to stop in near Christmas, and found some great stocking stuffers!

Very friendly and warm hospitality atmosphere from AAA staff members. Helpful when shopping for travel supplies and trip information.

They helped me get squared away...🙂

Just back from an Alaska cruise booked through agent Alice Burbo, and everything was handled excellently. The entire process proceeded smoothly, including our special need -- getting an adjoining handicapped stateroom for Mom (we were celebrating her 90th birthday). Alice recommended Holland America Cruise Line, and we found the staff of the Amsterdam to be wonderful. Also, although Im subject to seasickness, I never needed medication -- the Amsterdams stabilizers are superb! (Which was great, because the food was gourmet/yummy.) Very pleased with the entire experience.

My agent was very helpful and friendly

I got a maps and travel trip Tek for my next adventure.

Had wonderful service to get a few things for my trip.

Needed an Intl. Driving permit. Only took about 15 minutes!

My husband and I were extremely dissatissfied with a trip we recently purchased through AAA. We started 8 months ago paid for 2 tickets from Portland to Atlanta to see our grand baby born.We also booked 2 motels 1night in Portland and 5 days in Georgia, a car also. This was my husbands very first time flying and he was so excited as I was- to be able to get off work, and to be able to go. I went in office 3 times to pay on this trip and get all arrangements to include seating on flight in window and middle (which I hate but agreed to middle seat for him to have the window and awesome first experience). We payed with debit card for flights and both motels and were told all was payed for, except rental car,and were assured our seating on our flights. First and second motels said my card was not charged and they had to charge even though AAA told us all was payed for except car. The next horrendous part of this trip was a packed 737 and we were booked in seats 15A and 15B- the row with absolutely no room - smallest, and out of the whole plane our side of row 15 was the only one with NO WINDOW!!! Needless to say AAA has struck out 3 times with us already- I have flown a lot and never been more miserable as my husband was, not to mention very dissapointed and never wants to book any trip with them again- who knows how the rest of trip will be but the money issue with the motels and seating issue on plane when they were mentioned and asked about more than once, and we were assured all was paid for except car and my husband had a window seat is the deciding factor for us to never book a trip again with AAA. To us it is clear we shouldnt have trusted what we were told and that AAA travel did not do the job!

Horrible company send you to collections with out an email or call!!! Never would i use aaa again

Staff is always courteous and helpful

Great, friendly service

Great customer service

Great customer service

Typical AAA outlet service office.

Very helpful with my passport photo