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Dallas Gold & Silver Exchange
1201 W Airport Fwy Ste 190, Euless, TX 76040, United States
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Dallas Gold & Silver Exchange
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Review №1

Wow what a great well educated team at Dallas Gold and Silver in Euless! Kristen Mercer has been great she has helped me find exactly what I was looking for and knowing what I like she alerts me when some arrive! I am grateful for the trust we have developed which is important to me! Daniel will guide you through great precious metal strategies, a good man! Denise is awesome too!! You really can not go wrong with this great team, great products and priced well!

ni
Review №2

Came in today to get a chain repaired and some batteries installed in two designer watches. Needless to say I was greeted with great customer service from the staff and Daniel went beyond the call of duty in getting the things I requested fixed quick, fast and in a hurry. I would absolutely recommend this establishment!!! God Bless!

Mi
Review №3

Daniel is awesome! He’s a man of honor. The first time we came to this store which was 3wks ago, he was super busy and told us to come back and he’ll give us a discount. Today, he remembered us and to our surprise, he gave us a great deal. Ya’ll need to check out this store. The ladies were nice and friendly too.

Ev
Review №4

Daniel Cerrato offered the best customer service ever! I brought scraps of gold to sell. Daniel meticulously went through each piece, explaining how value is determined. I was very pleased by the amount I received. Daniel had been highly recommended by a reputable local jeweler. So glad I followed the advice!

Ma
Review №5

GO SEE DANIEL!!! HE WILL DEFINITELY TAKE CARE OF YOU! AMAZING AND BEYOND ELITE CUSTOMER SERVICE! THANK YOU SO MUCH FOR ALWAYS MAKING ME FEEL WELCOMED AND VALUED AS A CUSTOMER! YALL COME SEE DANIEL AND KRISTEN! YOU WONT REGRET IT! 😊

LC
Review №6

Daniel was awesome and helped us out. Will definitely be going back in the future!

ma
Review №7

Daniel take the best care me made it look brand new!!! And great customer service I could not be happier!!

Ke
Review №8

Awesome experience. I only had to wait 10 minutes and They immediately started changing the battery in my watch- and much to my surprise they refused to charge me. They were also very friendly. While I was there a woman that was selling some gold to them also needed a watch battery and they fixed her watch for no charge -she was extremely happy. And so was I was I.

Jo
Review №9

This is the go to place for all jewelry needs!! Daniel at the Euless location was so amazing and treated me very well. His customer service is too notch. You can tell that he is truly passionate about what he does. Thank you Daniel!! You definitely made me a repeat customer.

aj
Review №10

Denise and Kristen Were AMAZING !!!! Helping my fiancée pick out an beautiful engagement ring. And then helping me with upgrading the size of it. Also they answered all my newly wed questions that i was so nervous about. Very friendly and comfortable people . It made the sell even more exciting and worth it! Thank you Denise and Kristen I will be back to get the bands before next November !!! See you soon!

Ke
Review №11

I went to the store for the first time yesterday, and had the kindest employee helped me find what I was looking for. His name is Daniel, he was honest, fair and helpful! Will definitely go there again!

Ad
Review №12

Great customer service and quality work. Daniel and Kristen were very helpful.I would recommend for any jewelry purchases or repair.

mi
Review №13

Daniel and his staff were great today! Daniel personally helped me pick out an anniversary ring for my wife, and cleaned her old one back to new while we wait on sizing. Treated my 2 daughters like princesses and even made sure they got some gifts before we left. Family establishment with people who really care about you.

Om
Review №14

Great place, great environment and great deals! Daniel helped me throughout the whole process and I’ll definitely be back. Highly recommend

Ar
Review №15

The sales associate there was really nice. His name was Daniel Cerrato. I needed to get a watch resized because it was way too big for me. He was very kind and offered to do it for me for free. This place is great and I definitely think I’ll be back if ever need anything. You should definitely try coming here as your first choice.

Aa
Review №16

Hands down best in the category. Best prices, knowledgeable and friendly staff. Highly recommend!

Ro
Review №17

Above and beyond service!! Scott was superb!! I had two watches and a ring that needed repairs. If you need anything at DGSE Euless, by all means stop by and you WILL have a professional and enjoyable experience!

Ju
Review №18

I found this place based on the reviews and this place is great! They fixed my watch and made me feel welcomed and appreciated. Ill be coming back to them if I need anything. Thank you Daniel and Kristen!

Ch
Review №19

We to possibly sell a ring and Daniel met us as we walked in. Although we decided not to sell the ring, Daniel went out of his way to clean and polish it for us and give us some insight on its value when selling to an individual. I felt the hosesty as soin as i walked in. Hell have my future business without question!

Pa
Review №20

Daniel Cerrato, Irma Magana and Denise Henry were so friendly and helpful. Daniel cleaned our jewelry and polished while we shopped. We ended up buying a Diamond ring and love it! Thank you so much for your help! Amazing customer service!!

Ma
Review №21

What a blessing it was to coming to this location. Daniel Cerrato was so kind and helpful. This will be the only place I’ll go for my gold and silver needs. They do watch repairs and jewelry cleanings too. Come see Daniel you won’t regret it. If you want to invest in some gold and silver pieces this is the place to go! Thank you Daniel for making our day.

Je
Review №22

I was searching for the perfect engagement ring, and kristen was so good about trying to find me exactly what I was looking for. She found the perfect design for me and I absolutely felt comfortable with her . She was very pleasant and went over and beyond to help me out. Even the coworkers she worked with were very pleasant. I definitely recommend this place.

Sh
Review №23

This is a beautiful and well stocked establishment! I was super happy with my experience here at the Bedford location! Daniel was absolutely wonderful! He was friendly, knowledgeable, and professional. He was patient with my lack of knowledge and understanding when I asked questions. I highly recommend Daniel and Dallas Gold & Silver Exchange!

Lo
Review №24

Daniel Cerrato was so helpful. He removed some links from my watch. I wore the watch a few hours and decided I needed to add one link back to the watch. Daniel was very patience and added the link back to my watch.Great customer service at this location.

An
Review №25

Daniel and Denise are amazing associates. They are so knowledgeable and experts in customer service. Go to Euless!

Re
Review №26

My girlfriend and I went there to get the battery replaced for my watch. Everyone was nice and friendly. Particularly, Daniel, who provided fast and friendly service. He was very generous. I will definitely return and I highly recommend Dallas Gold & Silver Exchange.

Dw
Review №27

I went into the Dallas Gold and Silver store in Euless, asked if they could repair an old pocket watch. Kristen immediately went to work on it, fixed it, and refused any payment for it. Thank you Kristen!

Ma
Review №28

Daniel Cerrato is a great guy and patient with everyone that comes through the door. He even will walk you to your car to make sure you feel safe.Gabriele King

de
Review №29

This place is awesome! They were able to authenticate a watch I was purchasing and it was quick and easy! Definitely recommend!

Ca
Review №30

Just want to say that Denise at Dallas Gold and Silver was absolutely amazing! She helped me with my jewelry needs and provided excellent customer care! Thanks so much Denise!

Tr
Review №31

Came in to get my watch fitted, Daniel was very friendly & helped us out! If you’re thinking of going to a jewelry store come here they will take care of you! Had a great experience here! Will be coming back!!

DO
Review №32

Kristen and Daniel went above and beyond customer service!! We were provided multiple options and were very pleased with their willingness to work out a mutually agreeable price. f you need anything at DGSE Euless, you will enjoy a very professional experience!Thanks -- Doug & Vera

Je
Review №33

Amazing and honest company! I highly recommend the Euless store. Another local gold/silver place told me my wedding ring had broken prongs and wanted to charge me hundreds of dollars to replace. This store said they were perfect and strong. No cost and they even cleaned it at no cost. GO HERE INSTEAD!

Kr
Review №34

I went to shop around for a gift for my girlfriend, didnt know what i wanted and Kristen helped me pick out the perfect gift, my girlfriend loved it.

Bi
Review №35

Integrity is the only word to use when speaking of Dallas Gold and Silver Euless whether buying or selling. Daniel is a knowledgeable long term employee that always delivers impeccable service that is customer focused.

Na
Review №36

Great service! Stopped by to get a watch battery replaced and was in and out within 5-10 minutes. Daniel was great to work with!

St
Review №37

Came in to get my watch fitted, Daniel was really cool & helped me out! 10/10 would recommend!!

Ni
Review №38

Daniel and Denise are awesome!! Excellent customer service!! Gave me a better price on my jewelry than a competitor!! Thank you so much!!

Wi
Review №39

Do not come here. I was told that my bracelet would buy me a “Quarter Ounce” by the grown man with a ponytail. I wasn’t immediately offended until I realized that he was referring to some drug or substance. I’m a professional engineer with a degree in civil engineering and do not and have never used drugs. Run a more professional and honest business I don’t care what people look like or what you may think.

Ja
Review №40

Super helpful and amazing service. Went in for a ring resizing, and they did it in store since it wasnt that much off. Great help and very nice.

Ke
Review №41

The team there are great very talented and knowledgeable and customer service is great

Ru
Review №42

Dallas Gold & Silver did an amazing job to get my ring cleaned and fixed for me before I left town. Thank you. Great job.

DA
Review №43

Walked in today with my fiancé looking to purchase Troy oz of Silver and 24k gold. Daniel was very helpful and informative throughout the entire process, he took his time, explained how beneficial the market is, made us laugh, and welcomed us to coffee. We decided to purchase the last 1 oz 24k Buffalo coin for $1996.00. And the worst thing happened. My card declined due to exceeding my daily spending limit! D*mn banks always want to control your hard earned cheddar. Daniel was extremely patient as I called customer Service all kinds of names under my breath in hopes of getting the purchase approved, only for them to tell me not only had I not exceeded my daily limit at all, but that my pending charges from days were just now being completed at that very moment, throwing off my entire flow for the day. Nonetheless, Daniel’s awesomeness never depleted. He encouraged us to come back anytime and he even offered to order more coins and bars just for us. I did end up using cash to purchase a collectible for the trouble. I’ve definitely found a new gold and silver home in the Euless Location. I’m sure Daniel will see this! What’s up, man!

N
Review №44

Daniel is thee best. Friendly, warm and good spirit! Took my watch links out in no time. Great vibe and convo!

Lo
Review №45

I cannot say enough good things about Daniel and his staff. Every time we go in, they are so wonderful. My mom passed away and she had a lot of jewelry I wanted to sell. I took it over several trips and they were so great. I had a lot of pieces that I thought were costume but asked them anyway. Daniel was quick to point out that they were, indeed, real. My daughter went to them to buy me Christmas gift. They took wonderful care of her as well. I highly recommend them if you are buying or selling. You will see the high quality he, and his staff, provide. Not just with us either. I have seen many interactions with other customers and they are always the same.

Co
Review №46

Folks DGS installs new batteries in watches and cleans jewelry. They are very knowledgeable and professional. I felt safe and they made me feel like family.

Al
Review №47

Ive been collecting coins for a long time and always enjoyed the experience of working with Mike McKee. Mike & Dallas Gold & Silver has always provided good quality coins at a fair price. Mike is extremely knowledgable, honest and delight to work with which is hard to find in this business. They take the time and puts forth the effort to make you feel at home in the store. I wish I would have met Mike earlier in my coin buying journey.

Ro
Review №48

Daniel is da man! If you have any needs at all go ask for him he will take care of you always!

La
Review №49

I have been very blessed by the company! I asked to get 3 size 5 rings to a four and a half with the bands soldered together. I have a hour and a half drive there and back when I went to pick the ring up the three rings were not soldered together. The company did not charge me for a single dime and asked in return for a nice review. Well I definitely would give this place 10 Stars if I could such a blessing and a merry Christmas. Thank you so much!!!! Wonderful customer service!!!!

Ju
Review №50

Absolutely love this place 🥰🥰🥰 Excellent customer service & very quick. Go see Scotty for any jewelry needs & also something as simple as a new watch battery

Pa
Review №51

Went in to get a link taken out of my watch which was done perfectly. And wdurant help me pick out some silver coins and silver rounds. A great experience. I will be back.

Jo
Review №52

This is more of a mob, than a jewelry store. I can assure you they amended my document without my knowledge. Thank goodness Progressive Leasing is such a stand-up company they were able to fix it on there end. Do yourself a favor and go somewhere else, but still use Progressive for your lease.UPDATEMonths later and I am still awaiting my refund of over a thousand dollars because someone at Dallas Gold And Silver decided to add 600 dollars onto my contact fraudulently. Thanks so much DGSE. Freaking cut throat company.

Le
Review №53

This was my first time visiting Gold and Silver Exchange in Euless, TX. I went in to get a battery for my watch and was out within three minutes. The service was outstanding and I was very impressed with the vast selection of gold and silver that was showcased. I will be back to purchase some jewelry for myself.

Co
Review №54

Very helpful, very respectful. Daniel is the man, come see him

Sh
Review №55

Daniel was very helpful! Keep up the great work!

An
Review №56

Great customer service! We’ll definitely be back.

Li
Review №57

Thank you so Scott! We had the best experience and the best ring a girl could possibly want. My man even proposed in the store! We will NEVER go anywhere else to shop for jewelry because Scott was extremely fair and professional with us. Thank you for your time, expertise and your entire staff was amazing. Merry Christmas!!

Le
Review №58

Great people very nice and helpful. Straight forward with no BS

Tr
Review №59

The store is upscale, and has beautiful items to choose from! Mike helped me and was very kind and provided great customer service. They fixed my watches for me. I’ll definitely come back!!!

Al
Review №60

Daniel Cerrato was really helpful

Br
Review №61

This is customerBrian Modawell couldn’t fix my last nameAnywaysI’ just left fromMy second time and it was just as great experience as my first time inMike was there remembered me and ask right away what can help you with. Had some more gold and jewels wasn’t sure if it was real or fakeHe looked at them and still was able to chat with meVery enjoyable I ended up walking out with 225.00More then I thought I would. This is definitely the best place to go for all your gold silver and jewelry concerns and sells and buys

Ro
Review №62

My husband took me here for my birthday yesterday and got me a beautiful pair of diamond earrings for an awesome price. Such a great and personable staff! Denise was very patient and helpful and Daniel was very knowledgeable about the era and quality of the diamonds. They even cleaned my ring that we bought at another location years ago for free while I shopped. It looks like the day I got it! Great Experience! Highly Recommend!

Do
Review №63

We drive all the way from Burleson (South of Ft. Worth) to purchase and have jewelry repaired. Very friendly and knowledgeable staff and great selection. Thanks Guys!

Ca
Review №64

Denise and Scott were so helpful!! Fixed my husbands silver chain and cleaned it up perfectly! Great price too! Thank you!

Ga
Review №65

I bought bullion, and my wife bought jewelry. We were very pleased with the knoledgable, and friendly service.

Ka
Review №66

I had a wonderful experience at this location! Went Durant was so helpful, knowledgeable and friendly! I will definitely return in the future and ask specifically for him.

Br
Review №67

I came in to repair my watch, the clerk named Scott had it done in less than ten minutes! Great place would come again!

W
Review №68

Such friendly service and great selection. Thank you for also polishing my platinum ring!

Ch
Review №69

Very professional, well put together shop. The General Manager Daniel is very knowledgeable about all kinds of watches low tier to high tier. Offered me coffee while I waited, explained to me in detail what I needed to know about my purchase. 10/10 would recommend to a friend. Great place!

Ke
Review №70

I came in on a budget, not expecting to get something super nice, they were able to work with me and help me get a piece of jewelry that blew me away! They explained several different options and took their time with me, I didn’t feel rushed or like my business wasn’t much because of how much I was spending! I can’t picture doing business with anyone else but them!

Br
Review №71

They did an amazing job fixing and cleaning my earrings. The best price and great service in the area.

Ch
Review №72

Took a ring in and they fixed it. Great service and great people working there! Would recommend to anyone who needs jewerly fixed or they have a nice selection jewerly as well.

Ka
Review №73

I went into the Euless location to get a battery for my watch,let me just say that Denise and Drew were exceptional in their customer service. I have been in the hotel industry for 40 years so I know something of customer service,they are an asset to their field. While waiting for my battery,which took less than 5 minutes,i looked over your beautiful case items!! Denise was very helpful and knowledgeable,I found a couple of pieces that I will have to come back for. An overall great expierence,i will recommend this location to all my friends!!

Je
Review №74

Great place to do business Took a Rolex watch in to have it looked over and make sure it was genuine in the process ended up selling it for a price that both sides were very happy with You can’t ask for a better place to do business Thanks

Ro
Review №75

Mike was such a tremendous help when my sister and I needed to sell our old jewelry very positive attitude and great customer service

Ma
Review №76

I walked in to get a quote on a bracelet, clasp, repair. The gentlemen fixed the clasp on the spot and did not charge me a dime!!! Great Customer service (I will bring them other business!!!) Happy 2021!!!

Mi
Review №77

I recently had my first experience at the Euless location. The first experience was to sell some jewelry. The second experience was to purchase. As a customer, I felt that I was helped with honesty and professionalism. I highly recommend them for your jewelry needs. Thank you to Went, Drew and Denise.

Qu
Review №78

Mr. Wintz was professional and prepared my item seriously fast. Thanks for your help sir.

Ve
Review №79

Enjoyed our experience with Danny. We went into the store a few weeks ago looking to upgrade the diamond in my 22 tear old wedding ring... who knew Marquee stones were no longer as popular is they once were??? Danny helped us find a BEAUTIIFUL stone, answered ALL of our questions and treated my husband & I with respect & professionalism. EXCELLENT Customer Service!!!

ro
Review №80

Rare to find a business that treats you like family, been coming here 20 years and still the same friendly, honest service.

Br
Review №81

Dennnise and mike have us amazing customer service Meade us feel at home and answered anything we had to ask. Chatted with us and gave us his time while adding up the fold we brought inWill definitely be back

Ch
Review №82

Mike was amazing! Very knowledgeable helped in every way even after our mind changed 40 times will definitely be back!

Ju
Review №83

Go Visit them great location super clean store excellent staff thanks you scott and Mike for always taking care of me

Co
Review №84

I needed to get a new battery and links removed for my Michele watch. (Its a little bit harder to remove links for this watch) I called one other jewelry store before this one and they were going to charge me $140 for this service because of the brand of this watch. Dallas Gold & Silver Exchange charged me $10 for a new battery and removed my links for free! In addition, the customer service was so great. Daniel helped me personally and was so nice and professional. They orginally couldnt get the links off either and ordered a special tool to do so. If thats not above and beyond customer service, I dont know what is! Please support this business during these times.

Ni
Review №85

They helped me with an authenticity question. Thank you.

Ra
Review №86

My experience with DGSE started in 2011 and all my transactions have been excellent. Ive worked with Mike McKee in Euless who has been very helpful, dependable and trustworthy. All of my transactions have been the sell of Gold & Silver. I live in Tennessee and DGSE has paid me considerably more that my local dealers. I highly recommend because they have always been fair and honest.

Jo
Review №87

I felt like I got a fair deal with Denise and enjoyed the experience come on down these folks take good care of you.

C
Review №88

Denise and Mike a THANK YOU for being so attentive to my needs over the holiday shopping I did there at your store.Thanks for all the knowledge given in order for me to make my purchases.You guys are GREAT!!Continue to do what you do!!Thanks againHappy Shopper

Me
Review №89

Daniel and Denise were AWESOME!! So welcoming and such a clean store. Getting 3 rings resized, a necklace chain fixed, and a new watch battery. They made sure everything was documented perfectly and I had copies of everything. Can’t wait to pick everything up.

Je
Review №90

Outstanding customer service at this location very friendly and knowledgeable fantastic selection and amazing prices Dallas gold and silver is awesome I will always be a returning customer thumbs up

B.
Review №91

I had the best experience visiting this store. Daniel Cerrato is the General Manager of this location. He made my visit here amazing. When I left I was still thinking about my visit. Daniel is so personable and knows the right way to treat every individual that comes in there; with respect and kindness. Today I am still thinking about my visit and how he made it so memorable that Im going back next Sunday. Thank you Daniel. I appreciate your honesty, your patience, and your want-to to educate your customers.

De
Review №92

Best customer service! I come here for all my jewelry & watches.

Ci
Review №93

Wonderful everyone is friendly helpful great placeASK FOR MIKE - Denise - or Scotty

Ja
Review №94

Daniel is on of the nicest, most generous, gentled hearted people I’ve ever met. I’ve sold a couple of items here before and it was always a pleasant experience. Daniel and his staff are helpful and knowledgeable. Thank you for the great experience and I’ll be back when all this is over!

Ri
Review №95

Awesome experience, Denise Henry was amazing, we left feeling like we were very informed, highly recommend.

Ir
Review №96

Just visited this location to get a link adjustment on a brand new watch & we were helped by an awesome associate! We appreciate all your help, Daniel! Awesome service and great staff! Thank you for being OPEN during (Covid-19) these times!

Su
Review №97

I went in on Saturday to have my watch sized. I was greeted the second I walked in. Even offered a beverage while waiting. Daniel was very patient in taking links out to make sure I had the perfect fit. Then to my delight when he was through and I was ready to pay he wouldnt charge me anything for his services! What great customer service and I will go there again! Thanks Daniel!

Je
Review №98

My husband and I initially went to this place to get some links removed from a watch! They were friendly and helpful! They do all they can to cater to the customer! Come see them for your jewelry needs you won’t be sorry

Al
Review №99

I was given my first dress watch as an early Father’s Day gift and they were able to help me with adjustments and learning about my watch! Excellent customer service!!!!!! Go and see Daniel and he will do everything to make sure you leave happy!!!!!!

Br
Review №100

Drew and Denise were incredibly knowledgeable, kind and helpful when I was looking for gold and silver bullion. Received my order within a week!

Information
57 Photos
100 Comments
4.7 Rating
  • Address:1201 W Airport Fwy Ste 190, Euless, TX 76040, United States
  • Site:https://dgse.com/
  • Phone:+1 817-283-4460
Categories
  • Gold dealer
  • Diamond buyer
  • Jewelry store
  • Jewelry repair service
  • Watch store
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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