user
JL Automotive
505 Summer St, Eureka, CA 95501, United States
Appearance
JL Automotive
Comments
Be
Review №1

Always focused on customers best interest. Extremely knowledgeable about multiple makes of vehicles. I would scream JL AUTOMOTIVE from the roof tops if I could lol.

Mr
Review №2

Just dropped my truck off, can only speak on behalf of the customer service thus far and not the actual repair. But they were very reassuring and said they would keep updated as my repair progresses. Great personality and friendly vibe.

Je
Review №3

Always friendly and very helpful, knowledgeable about cars and will get the job done right . Highly recommended

Ja
Review №4

Great mechanic and Jessie is a so helpful. Great selection of Queen Bee Natural products!!!!

Ka
Review №5

Great service. Thanks.

Pe
Review №6

Jus all around awesome great experience

Gl
Review №7

Awesome definitely go there you wont regret

vi
Review №8

Lyle is an excellent mechanic and Jessie is on top of things in the front. They make an awesome team.

Ze
Review №9

Wonderful people, wonderful service. The amount of times theyve helped me get out of a bind with my vehicle astronomical. Top tier mechanic most def

Pa
Review №10

This is the second time Ive used this shop for a check engine light diagnostic. Theyre quick, thorough, professional and friendly. Im so relieved I have a place I can go to for any future problems, and will definitely recommend to friends! Thank you!

Je
Review №11

I had a great experience, when I called for an oil change and tire rotation I got an appointment almost the following day! Staff is friendly and thorough, answering every question I had. After your appointment the send you home with a packet of the service they provided along with a referral (with anticipated prices) if any other services need to be done for your vehicle! I felt they were super helpful and professional. I will definitely be going there for future vehicle maintenance. 🤗

An
Review №12

Jesse and Lyle are awesome. Replaced my shocks and did realignment after free diagnosis. Returned to get custom exhaust, headlights and fog lights installed. Honest mechanic, free diagnosis, very fair pricing. Now my family automotive place for all our vehicles.

na
Review №13

Really great place to have automotive work done . Lyle knows his stuff for sure . Very personable people . As very knowledgeable .

di
Review №14

I am beyond impressed! This was the second time I took my car in and they got me in and fixed my car that same day in a very timely manner! And the cost was very reasonable! Excellent service with a smile! So thankful for you guys!

Hu
Review №15

I love this place the owners are super nice and friendly and they are honest people. They do free estimates which is super nice also. I had an issue and they had me in and out the same day!

Kr
Review №16

I have always been happy with JL. They are honest and hardworking. They also have more advanced diagnostic equipment than Midcity Honda! Saved me thousands by diagnosing a problem correctly.

T.
Review №17

Awesome always done right.

Di
Review №18

Great garage, lovely people, and excellent results with my car. My only go to when I have auto issues. Wonderful to find a garage you can trust. Thanks

Da
Review №19

Jessie and Lyle diagnosed my car in minutes and had the part ordered and car ready in an hour. The price was totally fair but an honest mechanic is priceless. Highly recommend.

Jo
Review №20

Its so nice to have an honest mechanic. Very nice people to deal with, but most of all you feel good after you leave. They have worked on a couple of my cars now, and I wouldnt ever go anyplace else. Nice family ran shop.

D
Review №21

Best customer service ever. Friendly and honest. We will be taking all our vehicles here from now on.

Je
Review №22

Great service and very knowledgable! JL team went above and beyond to get me on the road again! Would highly recommend them! Will be bringing all my vehicle needs to them from now on! Thanks JL for your great and honest service!!!

ke
Review №23

This place is the best no matter what kind of car work you need. A family owned business where they take care of their customers. Lyle is a great mechanic and you know your car is going to be in better shape thanks to him! From an oil change to getting my breaks done JL is where I go!

Ch
Review №24

Very knowledgeable and helpful people. A female presence makes the whole atmosphere less intimidating than other auto shops. Reasonable prices, will definitely start recommending!

Je
Review №25

Great, friendly customer service, clean and inviting shop/waiting area. They have coffee and comfortable places to sit. They fixed my windshield wiper that no one else would even try to fix. They have great prices. Over all it has a nice family atmosphere with knowledgeable staff and Ill definitely be going back next time my car needs anything!

Tr
Review №26

Best people ever

Br
Review №27

Reasonably priced, family friendly, quality car care.

Ta
Review №28

Messaged these people about changing head/fog lights and fixing my DRL. They told me they would look for the bulbs and get back to me. Almost 2 weeks later I messaged them asking if they found the bulbs and they read my message and never got back to me. So I messaged them again because I can’t see out of my headlights and going out of town soon and they again read it and didn’t get back to me. So I guess I will just go to someone else!

Ka
Review №29

I needed a mechanic and they invited me in and looked over my vehicle. We talked about the issue and I was given an honest quote. Also, they are one of the few mechanic shops open on the weekend in Humboldt County.Lyle is a true professional. He outlined the repair routine with me. He discussed the best options for repair. Furthermore he was honest, respectful, and extremely intelligent.This gentleman knows his cars. I am very pleased with this business and highly recommend you take your vehicle there. You will be doing yourself a favor. Thank you JL Automotive for taking care of my car.

Li
Review №30

These folks are the best to work with in town. Family run business, fair prices, good atmosphere. Have went to them on multiple occasions and will continue to go to them. Jessie and Lyle are awesome.

J
Review №31

The owner was so nice and helpful and told me exactly what was wrong and did the work free of labor charge...from now on thats where Im going to get work done

su
Review №32

The best auto repair experiences Ive had in Humboldt in a while. Great service and fast!

Be
Review №33

I was in a car accident and my insurance company wouldnt pay for the damages. But J &L automotive they had my back. Had my car fixed in one day and for less than my deductible. Thanks J & L automotive you guys amazing.

St
Review №34

Do not use for major repairs! Needed transmission replaced. After multiple delays, they finally installed a BROKEN used transmission, then when I told them it was faulty they tried to pressure me into paying full labor again to replace it with another one. Out $1700+, still have a broken transmission. In addition, mechanic is extremely rude, using profanity repeatedly and telling me to shut up and stop interrupting, even when he asked a question and I started to answer. Worst experience Ive ever had with a car repair.

Lo
Review №35

Fair, honest and friendly!

in
Review №36

Great shop, Fantastic prices, Time efficient, Good work, knowledgeable, Great vibes I felt welcome, Good people.

Su
Review №37

Excellent people Excellent Work. Excellent Price. Thank You your all wonderful !!!!

Se
Review №38

Fantastic prices. They fixed my electrical wiring in my Jeep.

Ni
Review №39

I love JL Automotive they work on my husband and I cars. They are good at what they do.

Si
Review №40

The best in arcata eureka area. These guys are awesome and i wouldnt recommend anyone else. They do free diagnostics are are wonderful honest people.

Br
Review №41

Cool family owned shop kids welcomed down to earth and fair prices.

Ja
Review №42

You dont have to worry about getting ripped off here. If it aint broke they wont recommend it

Ja
Review №43

Excellent service very friendly and professional.

Je
Review №44

My oil change was completed in 1 hour with a free estimate of all the damages found during inspection!! Ill definitely be back !

Re
Review №45

Always awesome

Je
Review №46

Fast, affordable top notch work

Re
Review №47

Very reliable and trust worthy...Love Love Love this place...Honest people!!!!

Ro
Review №48

They awesome good people

Be
Review №49

Great customer experience and an amazingly comforting family!!!!

Ro
Review №50

Best shop in town!

Ja
Review №51

Respectful and hardworking.

gi
Review №52

Great service

Information
14 Photos
52 Comments
4.9 Rating
  • Address:505 Summer St, Eureka, CA 95501, United States
  • Site:http://bbbsites.com/jlautomotive/
  • Phone:+1 707-798-6301
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations