Disappointed.. not a lot if merchandise with redwood logos.. and very expensive, was going to by a sticker 10 dollars. Normally 4.99... I guess thats inflation
Cool asss spot! Guys were a big help! Excellent service dept! These guys will meet or beat for service any shop within a hundred and fifty miles! They advertise this
Great store, employees were very helpful and friendly. I would definitely shop there again.
I had been meaning to stop in here for some time and I finally found myself in their parking lot with a few minutes to spare so I went in and Im glad I did. I felt a little intimidated as I walked in but those feelings quickly subsided thanks to the friendly staff. Great shop, very clean well organised and very informative employees that made me feel like One of the guys rather than a customer. They answered all my questions and made some great suggestions. Even the parts guy gave me a couple good tips when he saw me looking at a couple bikes. I will definitely be back with some business for them.
Super nice, clean store. All the staff were very friendly and helpful.
Very limited merchandise in stock, staff was nice.
Beautiful bikes, I want one!
Zach in MotorClothes went above and beyond to get us dealer pins and poker chips, even on a day the store wasnt open! We came here all the way from Portland, and he turned what could have been a bummer situation into the highlight of our trip!
The people were very nice. I would go back again
It has a large interior and quite a few bikes on display. Lots of clothing and knick knacks and the T-shirts were well under the usual $40. Bought a large for $25 which is my limit for a T shirt that advertises a dealership. Well worth stopping in, the young woman at the front on Sept 10th 2016 around 2:30 pm was very outgoing and helpful.
I absolutely LOVE all their leather products and bought a $180.00 pair of womens boots I couldve bought way cheaper from Nordstrom Racks online. The clerks were rude & unwelcoming. My friend tried on a pair of $200 boots shed have bought with any incentive at all.... nothing!
Nice bunch of peeps
Cool place and friendly people
Great dealership. New ownership
Great customer service and very knowledgeable staff
I just have to give these folks 5 stars today! I bought a pre-owned Sportster 1200C from Brandon July 9th and have very happily ridden it every day since then. I was happy with the deal we made and all the associates at Redwood H/D have been helpful and knowledgeable and always responsive to my questions and concerns. Sales, parts and service are all very professional and have helped me get my new ride squared away with all the accessories and custom equipment I had wanted. This has been a first rate experience. I just had new tires mounted on Saturday and Stephanie in service called yesterday to follow up on my satisfaction with the job. I was pleased to tell her I was very much so! And both the mechanics, Larry and Shane, have readily (and patiently) shared valuable tips and helpful facts and answered many questions I have had about my new bike.So Kudos are in order for everyone by name: Brandon, Ryan, John and Cheryl in Sales for a good deal; Helen and Nicole for tireless help with checkout and gear; Justin and Victor in Parts for getting my stuff in fast; Robert, Stephanie, Shane and Larry in Service for fixing my screwups and not ribbing me too much about it! You guys definitely Rock in this town!!So go buy a great machine from these folks - they have a surprisingly large selection of new and pre-owned M/Cs - ON SITE - for you to test ride today!! Just tell em Chahlie sent ya!
Thanks for your continuing support of California North Coast HOG
We found them by just scrolling. And thank god we did. My Hubby has been wanting a bike for a while and we finally made the decision and he found the perfect one her. And the service and support we got from John was wonderful. He went above and beyond to help us with everything to help us get this beautiful addition to our family.Thank you guys for all the help and our new baby. And our new adventures. 😊😊😊😊😊
Awesome,professional,friendly and all around down to earth dudes
They treat you like family
THE BEST! Maggie is so unbelievably helpful and their customer service overall is top notch. 1000% recommend stopping by even if it is just to look around. Thank you guys so much!
Rolled in with a bad clutch Saturday morning Days from home. The amazing people in the service department put me at the head of the list. Had the parts in stock, and met my needs. Shane the tech that took care of me had Nimble experienced hands. He moved efficiently and thoroughly impressed everyone in my group.Cant thank the the amazing team that made us comfortable and got us back on the road.Shane has a sense of humor. Told me to take it easy on my new clutch for the next 1000 miles or so....like thats gonna happen.Your in good hands at the redwood Harley Davidson...
All is good delivery of the bike just took to long .. it was not there fault, with this covid 19 going on things just got backed up ..
Friendly staff prices reasonable. Great experience
Shout out to one of the service writers at this location. Nicole is an amazing spirit. Very helpful and welcoming. Prompted and knowledgeable about services provided. Will definitely continue to do business at this location.
Nice shop. Not as stocked as some, not as sparse as others. Staff were friendly and helpful.
Very helpful staff, delightful store. Recently received 4,000 new shirts, an incredible selection. Very pleasant and positive experience shopping there. Highly recommend.
Had an issue with my 2016 Road King ABS on my 49 State Ride. The service department fit me in. Very responsive and friendly staff. Was a real pleasure to work with these guys. Service is top-notch.
Stayed open after hours to let us shop great people
I gave them a call to talk about a used bike and they did their best to help me find something to fit my budget, I went in today almost a week later and Michael(sales) remembered our conversation showed me some of the used bikes they had on hand that were in the range of what I was willing to pay, we talked for over an hour while I was deciding what I could see myself in. There was no pressure, no up selling just a guy who loves harleys and wanted to get me in something I would be happy with. After talking I took a look at the new bikes in my price range( better deals this time of year) and I decided on a new Street Bob 107 he worked me what I consider a great deal gave us some t-shirts and a good deal on a helmet.This was just a great buying experience there was no bs they gave me a amazing bike at a price I can live with. All the staff was friendly(especially Mr. Jimmy) and super helpful.My wife says she would be comfortable going in there on her own to get service, buy parts or gear, or buy a new bike without getting treated like she didnt know anything (it happens some places)Based on my experience I would not have any problem sending someone in there to buy a bike.
Had a wheel bearing let go while on a trip, they took care of it pronto and believe it or not the price wasnt all that bad. Then they called me to check on it two times the next week. Nice dealership!
I purchased a brand new $30,000 Harley there and they changed the deal on me and made it the worst experience of my life 🤬
Stopped off along our trip and I needed a phone mount. Brandon let me buy one of his personal phone mounts due to stock being out. Thanks again
Just purchased my first Harley here! Great sales team and finance managers! It was a top notch experience! I will definitely do business again with them!
Needed an oil change at 6000 miles during our Route 66 round trip ride out of Seattle. Used the HD dealer located app to locate a full service dealer. We were coming into Eureka CA., called the dealership and they were more than happy to accommodate my needs; in and out within an hour, no appointment required. Nicole was AWESOME!Thanks Redwood HD of Eureka, CA.
It was a great experience!!! I was shopping and the young man that helped me was GREAT!!! He took the time to help me and did not try and rush me!!!! I will definitely GO BACK!!!!
This is a great Harley Davidson dealership! The employees are very nice. Parts and service is better than most other places I have been.
Redwoods H-D always treats me well and takes great care of my vehicle/motorcycle. I think that people forget that these are vehicles, not just fashion or status symbols and I like being able to have my bike serviced by the people that know it best. It lets me eat up those miles.Redwoods H-D also has a great selection of motorcycles to choose from.
Great staff
I have nothing but great things to say about this establishment. I am from Canada and was riding through when my starter went on my street glide. I showed at 10:00 with my bike and was back out the door at 12:30 with a new starter clutch. The service writer was very friendly and made me feel welcome and important. The mechanic got working on my bike as soon as he finished the first one he was working on. I will make note to stop in and day hi when back in town. Thanks again guys.
Looked at my bike and didnt charge..i ..was having trouble and they likeed at it right away.. lots of help and really cool people.. bought some merchandise ..as well.. highly recommend
Very cool store. All the staff was very friendly. My dad and I are on a 3000 mile ride through all the national parks in California. A number of the staff came up said hello with a smile and a hand shake. They asked how our ride has been going and where we were headed next. The owner came out as we were leaving and took the time to take a few pictures of my dad and me with our phones.Whether you are in the neighborhood out padding through, make it a point to come in and say hello.
Good selection of bikes and assoc equip for bikes. Not much merchandise, limited shirts and clothing. Not much jewelry either. No watches.
Top rated service lots of direct fitment parts in stock very helpful sales department.
Loved the place. Very friendly staff and informative
Great group of people! All the Harleys you can stand in every style!
Everybody working here is really friendly and I love the sales racks!
Let me ride home on a bike that almost killed me because the motor mounts werent tightened neither was anything else on the bike after $6,000 job I had to spend another $3200 to get it running correctly and fix all the problems they made... these guys shouldnt be allowed to touch a motorcycle let alone have a dealership
Buying my bike from a great set of guys
I was on my way from the Bay Area up to Seattle last weekend when my Super Duke started overheating just around Klamath. I barely managed to get back to Eureka where almost every motorcycle shop was closed. I was seriously worried that I would get stuck there (I had to be up in Seattle for work the next week) when I ran into Brandon at Redwood Harley Davidson (the only shop open in town). Brandon went above and beyond to help me out. Not only did he manage to find somebody to give us advice on the phone for how to deal with KTM bikes, he also went through the recommended procedure of bleeding the cooling system with me. It took us about two hours at his garage to get the bike back into shape. At the end Brandon didnt even accept payment for his work. I am truly amazed and inspired to pay it forward. Brandon is awesome!
Very knowledgeable. Helpful and reccommend to those just learning to ride (like me)!
Very friendly and helpful. Im on vacation and they were helpful with some local information.
4 of us Canadian bikers rolled through the 299 en route to Eureka for the night July 7. 3 of us on Harleys and 1 on a Triumph Thunder - something? About an hour out the Triumph is spraying gas from the line and we cant fix it.We limped into town, find a Hotel and look for a T dealership.There arent any and no place open on Sunday,.So next morning we roll into Redwood Harley and Max has a look and identifies a faulty O-ring as the culprit. After a couple hours he finds a Harley O-Ring that actually works, puts everything together and we are ready to roll.The bill? the outrageous sum of $4.97 LOLHad we not spent over $1,000 on Harley stuff at retail while we waited we would have felt even more guilty. ( A shout out to Samantha who was awesome as well )So we tipped Max a few bucks and were on our way,Redwood Harley; we had a tight schedule to keep and you saved our respective derrieresTo all others reading this post; this is why you buy Harley. No other brand like it….no other bike like it.....no other support network like it.
Just bought my 2nd bike from rdwd harley 1st one was with old owner 2nd one with new owner what a difference had awesome service no bs got bike home realized gas gauge didnt work they were great at setting time to fix i will for sure buy another one thier
Rode in from Folsom, needed air and oil. Great service! Friendly smiles.
Super friendly employees and Great bikes
Great service, and directed us to other places we might find what we were looking for
New additions, friendly knowledgeable staff and now open 7 days a week!
Cool dealership in heavenly Humboldt!
I came in with basic questions about a bike and the sales person couldnt answer a single one. From how large gas tank, type or seat, if it had a tach gauage, or engine type. First thing that he spoke about, go figure, was prices. After talking to the tech and being handed the manual for the bike to look it up, i got what i needed to know.
Awesome Harley store. Definitely worth a look with great apparel and gear for cruising.
Good place to stop and want to get another motorcycle .
Was blown away by the store and there customer service was awesome
Shane is the best tech you will find!
Checking in for Christmas ornaments...theyll be in soon! They have lots of bikes in so go check them out!
Like all Harley dealers its big nice and clean. Staff have always been nice and bot pushy. Wish they had a larger selection of biker related stuff in general.
Great experience shopping with the service manager!
Awesome Service !!! Great located right off Hwy 101 heading North out if Eureka,Ca.
Nice selection, friendly staff, and big selection of apparel.
Friendly staff with great selection of items.
Still not able to get the plate refund money owed to me by this dealer. Unbelievable!
Took great care of me In the parts department.
Great showroom friendly service Harley Davidson
Great people at the little store. Make sure you stop in.
Fabulous service,smiles and extremely helpful
I went in a while back, I love their shirt with sasquatch riding a Harley on the back.
Great service! Super helpful employees!
Have some beautiful cvos
Great store! Cant wait to visit again!
Great service and friendly service.
Closed on sundays. Makes no sense when the signs to them in town say open 7 days
Best selection of stuff and awesome friendly staff!!!
We did some work for them and it took a while to get paid, but all and all, we had a good experience with them.
Bikes and four 10000 my blood change
Cant EVER find help in there place is a ghost town looking for help guy walks by me goes to the TV and watches cartoons!!
Vince knows his stuff,thanks brother ill be by there today for new parts!
Service shop took good care of my broken down bike.
Awesome place with great people!!
In and out fast .....
Very nice a helpful staff
Good service, staff is awesome
The shop was very clean and neat however the employees were not friendly or welcoming. We bought our dealer pin and left.
Awesome staff.
Turned into a yuppie dealer
Love the merchandise and employees
The service manager was untruthful