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Platinum Marine
4738 Washington Rd, Evans, GA 30809, United States
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Platinum Marine
Comments
Pe
Review №1

Some of the nicest people you would ever meet. Take my boat in for an inspection to get warranty transferred found two very minor problems that they repaired without charging. I would definitely recommend them for anything related to boats!

Br
Review №2

Best dealership ever! Nicest group of people youll ever meet.

Je
Review №3

Outstanding customer service, the folks at Platinum marine are a joy to do business with. They worked with me to get the boat I was looking for and went out of their way to ensure I was satisfied with my purchase.

Ma
Review №4

Great company, especially friendly and accommodating, highly recommended for all your marine boat needs. Very professional, and on point with pricing, inventory, and customer service is a very good experience. More to come. First boat may be another from Platinum !!!

Ma
Review №5

I bought a used Tracker for me and my son from them and let me say that it was a great experience. The staff there is the best. You cannot find more friendly and honest people. Is was well worth the 2 1/2 hour drive. Of your needing a boat go see Mr. Jimmy he will treat you right.

Ra
Review №6

These guys are awesome. I wish I would have found them a long time ago. They are professional, very service oriented and above all, honest and competent. The owner, Trey, takes an active part in all aspects of the business and if there was a way to give 6 stars, I would! So great to be able to trust someone on a potentially blind project like boat repair.

Je
Review №7

Such an awesome dealership!! Fantastic and knowledgeable staff!! Very professional and they definitely go above and beyond. Do yourself a favor and visit these fine folks!!

NA
Review №8

Outstanding customer service from motor mechanics to knowledge of boating you will be back on the water in no time

Da
Review №9

Ive brought my boat to Platinum twice now, once for a major repair and once for something simple. Both times the repairs were done much faster than I expected and friendly customer service. I will come back again when needed.

wi
Review №10

We purchased a boat from Platinum marine and could not be happier with the entire experience, from the first phone conversation with Trey to when we completed the paperwork with Kristi last Sat. This is a professional establishment where they will give you an honest answer to whatever questions you have for them. We traveled a long ways to purchase this boat and everything was exactly as advertised and Trey went the extra mile to make sure everything was ready for us when we got there. You will not go wrong with buying a boat from these folks. This is a family run business and they treat their customers like family as well. Thank you Trey and Kristi for making this purchase a wonderful experience .

Fr
Review №11

Trey always goes above and beyond with the level of service provided at Platinum. Amazing turnaround time

Di
Review №12

Great honest work at a reasonable cost. These guys took the time to listen to what work I wanted to be done and completed everything on my punch list from engine repairs, steering issues, a couple electrical problems. They did it all. Thanks guys five stars from me.

Wa
Review №13

Great place to get a new boat or have your old boat serviced, the staff here are friendly and very knowledgeable

Ja
Review №14

Great people very helpful

Ro
Review №15

Absolutely top notch shop! Management is extremely tentative and communicates well! Mechanics are fast and very knowledgeable! They have went above and beyond to keep our C-MAP survey crew work boats out on the water while mapping Clarks Hill! Hard to find honest, fair, and dependable marine shops these days. Dont have to worry about that here!

Li
Review №16

Great customer service. My boat was serviced quickly and all parts replaced were returned to me.

Br
Review №17

Awesome customer service every time my husband goes there. Tray always does his best to satisfy 🙂👌🏾

Ri
Review №18

Got a new boat 2020 pro 160..very nice people and they go over the boat perfect before you take it home

Br
Review №19

The team at Platinum Marine are one of a kind and I cant say enough good things about them !! They were an absolute delight to deal with and made my first boat buying experience and incredible one making sure I had all the right info and gear before hitting the water and walked me through everything from start to finish. Great prices, great service and an top notch experience, these guys are the best !! Thanks Platinum !!

Be
Review №20

Great place, Mr. Jimmy will take good care of you.

Tr
Review №21

Spent 3-4 days communicating, agreed on price, offered to make deposit to assure seller of intent to complete the deal only to be assured by seller that it would not be necessary. fast forward 24 hours later and after taking off work to go to bank I call to arrange pick up and get oh we sold that boat earlier today guess whoever bought the boat must have paid full asking price. I was always taught a mans word was as good as any contract I guess not here, a dollar is worth more than their integrity. they may have a great service department for all I know but the sales staff is lacking in my experience.

Ga
Review №22

Purchased my tracker pro 170 in October 2017. Trey was persistent in earning my business (the next day I was driving to Bass pro to buy the same boat). After I thought it was a no go Trey called me a few hours later and we put a deal together. Picked up my boat the next day and it’s been a great journey. I had a few issues with my trolling motor, but they were taken care of promptly. Still every time I go in there I’m treated as if I’m a new customer. Platinum Marine is my home for my boat needs! You won’t be disappointed!

Ch
Review №23

I recently baught a used boat. I took it in to have it winterized. Trey and his staff looked the boat over Thoroughly and along the way brought several things to my attention and I started questioning my decision to buy a used boat. Trey carefully went over everything and gave me my options on the multiple issues that he came across and never trapped me into anything I feel more comfortable bringing my boat to platinum marine where the staff is fare and friendly than I do Bringing my truck to the mechanic and I’m looking forward to getting out on the water and enjoying it. Thanks guys.

Ro
Review №24

They always get my boat in and out quickly and do excellent work! Highly recommend!

Ri
Review №25

If your in the market come by and see these great people, could have not asked for a better buying experience. Reccomend to anyone

sa
Review №26

Great service as always and reasonable price !

Sh
Review №27

Very friendly and helpful ! We needed to make a quick stop while traveling on vacation from Charlotte NC to Destin Florida to have our boat trailer looked at. We called and he informed us he doesnt work on boat trailers, but we told him what was going on and he offered and helping hand and told us to swing by. He added a little grease and sent us on our way with a smile ! So glad we found his shop ! Now off to Florida we go ! Thank you SO much for your kindness ! I highly recommend Platinum Marine !

Sh
Review №28

These people are the BEST! Very nice, and know their jobs. Love it!

Su
Review №29

Best people ever! All boating business goes to them from sales to service. Super friendly a d helpful. Willing to work with you from just looking to buying. Then help with all your service needs.

To
Review №30

Treats you like a good friend as soon as you walk in the door .

Ma
Review №31

These people are the reason I like boating so much. The are very professional and willing to work with you so you dont leave with the pit feeling in your stomach. I have been to other marine shops and this one will have my business from here on out. Thanks Platinum marine.

St
Review №32

The best around

Do
Review №33

Trey, Kristi, and their Dad are top-notch people .

ch
Review №34

Great people and excellent service!!

ch
Review №35

I bought a used tracker bass boat for me and my son to use for his high school fishing tournaments, drove down from Charlotte NC and it was worth every mile, these people where super to deal with they went out of there way for me and was super nice to deal with, I will buy my next boat from them again.

Al
Review №36

My first visit. Seems like a nice family owned business. Looking forward to dealing with them.

Ta
Review №37

Awesome marine supply shop! Best place in the world to buy a boat!

Ra
Review №38

Excellent customer care after the sell. Friendly and honest staff. Will buy my next boat from them.

Ro
Review №39

There some great people trey, Kristi an jim.I purchased two boats from them and done right every time.

Ra
Review №40

5 star buying experienceI will never go anywhere else for service or anything boat related. Truly went above and beyond.

Pa
Review №41

If you are looking for a new or use boat and want a honest, customer oriented and a great buying experience go see Trey and Kristi at Platinum Marine. I You wont be dissappointed.

WK
Review №42

Good place to do business.

Ja
Review №43

I purchased a boat and needed the computer diagnostic read on my evinrude etec (I had a warning light coming on). I called several area marine mechanics only to receive sales pitches over the phone and ridiculous price quotes. Called Trey at Platinum Marine, he got my boat in asap, had the tech adjust the settings on my motor and let me water test it. Didnt charge me a dime. The technician Nick, very knowledgeable and got the problem fixed. Its so hard to find an honest mechanic that wont try to price gouge. I highly recommend Platinum Marine!

Bi
Review №44

Great customer service. They take care of customers and they dont pressure anyone on buying.

Ja
Review №45

Great staff a good place to get you boat ready for the lake or river unless you need to buy a boat...then certainly this is the place

Ja
Review №46

Great sales staff and service department.

Ad
Review №47

I called on May 31st and scheduled an appointment to drop my boat off on June 17th. The tech called me on June 19th and he had already started diagnosing the boat. I guess they could not figure out the issue with the boat and pushed it to the back during the July 4th holiday, which I had no problem with. I called Trey on July 5th to check in on the status and he reassured me that he hadn’t forgotten about me and that he would call me on July 9th to follow up. He also stated, “We just have to get some of the newer boats out of the way first.” In my opinion, this implied that my boat wasn’t a priority, even though I scheduled an appointment 2 weeks prior to dropping it off. July 9th passed and I still hadn’t received a call. I didn’t call again to check the status because I was on vacation and did not want to rush the repair. I finally received a call on July 24th (more than a month after dropping it off) stating that the boat was ready to pick up. I asked what the issue was and they informed me that the ICM was bad and that they already installed a used one that they purchased from a ‘friend’ for $350. Trey informed me that he was trying to help me out and he was only marking the used part up to $395, which was understandable because he informed me that the part was over $700 new. He also said he would wash the boat prior to pick up because it had been sitting so long. I did what anyone would do and checked online and found a new OEM ICM for $450 with the exact part number. He never once offered to sell me a new part directly, only the used part. I told him that I would proceed with the total cost if he could not return the used part, but he informed me that returning the part would not be an issue. The ICM is a solid state electronic that can randomly fail, so I didn’t want to run the risk of installing a used ICM if the cost was nearly that of a new one. Iasked him to give me the price for labor only because I did not want to purchase the used part. His tone immediately changed and he seemed disgruntled. He said he did not want to push me one way or the other, but that he had more time invested in the boat than what he was billing me in labor. I did not ask for a discounted labor price, I asked him for his total cost in labor and paid him wiwithout questioning the labor costs. Something immediately seemed fishy when he seemed annoyed that I didn’t want the used part. I did not understand why he was annoyed when he reassured me over and over that he was not making any profit on the part alone and that returning it would not be a problem. We completed the transaction and I picked the boat up after hours. This is when I really became annoyed. When I initially dropped the boat off, it was clean and had a cover on it. When I picked it up, the boat was filthy and had rain water and mold in it. It looked as if they let it get rained in and then threw the cover back on it and did not secure it. Iguess they decided to not wash it because I didn’t purchase the used part from them. I will not use Platinum Marine’s services again, nor will I refer anyone to them. They will not treat you or your boat with respect. STAY AWAY

Ha
Review №48

My wife and I determined we wanted a Sun Tracker Fishin Barge 22 DLX when we recently moved to South Carolina. Independent Sun Tracker dealers were closer than Bass Pro Shops. Of the independents, Platinum Marine was the most courteous, knowledgeable and responsive of any boat dealer for any brand, that I talked to in our pontoon search and decision making. Trey and Kristi made our buying experience an excellent experience.The Sun Tracker Fishin Barge 22 DLX is my first pontoon after 30 years of used, V bottom, salt water boats. I personally looked at many brands before committing to Sun Tracker, and that includes Bennington. With Sun Tracker using the same grade and thickness aluminum, pontoon sizes, a warranty that is twice as long as any other boat, extra storage and fishing related amenities, the decision was easy. With many brands there is a complicated options list to go through, but not so with Sun Tracker. That makes the process easier and more pleasant, but of course your dealer can truly customize to suit your needs.Go see Trey and Kristi at Platinum Marine in Evans, GA if your are looking for a new boat.

Mi
Review №49

Great place great people to deal with

Ch
Review №50

Great service from the time Christy answered the phone till Trey, Jimmy and Richard got us back out on the water .....they deserve 10 stars!

F.
Review №51

Always greeted with friendly service!

Ti
Review №52

Great place to do business !

Ch
Review №53

Very accommodating and trustworthy.

Ro
Review №54

Very customer friendly.

Do
Review №55

They go out of their way to please and help you, just purchased a pontoon from them, they went above and beyond with all they did.

Ke
Review №56

Dishonest and unprofessional!

Ed
Review №57

Very friendly

He
Review №58

Good

Information
20 Photos
58 Comments
4.7 Rating
  • Address:4738 Washington Rd, Evans, GA 30809, United States
  • Site:http://platinummarine.com/
  • Phone:+1 706-922-0930
Categories
  • Boat dealer
  • Boat repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
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