I dont know why Michelle is in customer service b/c she has no clue what it entails. I stopped in and purchased a cart full of groceries which included $20 bottles of Clos du Bois that were on sale. Between my wobbly cart & a parking lot in disrepair one of my bottles ended up busted in the parking lot. I cleaned it up and take the bag of glass inside where Lance was respectful and going to refund my money. Michelle chimed in saying it was against the the law to refund me b/c it was outside the doors w/a nasty attitude. I learned my lesson. Dont buy alcohol from this location unless I can hand carry it all. If I could give her 0 stars for being so nasty about it I would. She should fix her face and her mouth before dealing w/customers b/c the disrespectful attitude is just unnecessary and certainly doesnt make me want to come back.

Plenty of choices as far as grocery stores in this area. Kroger always has a good selection to choose from. This store seems a bit unorganized at times, but they always have what I need.

Great store! Much better parking than the other store in town. They just remodeled the store and did a really good job integrating some of the features from the newly built stores.

The employees scan their Kroger plus cards when you are not looking so they can get the points on their account. Theft against the customer. Despicable practice.

🤢😷 🅢🅣🅞🅡🅔 🅜🅐🅝🅐🅖🅔🅡 🅝🅔🅔🅓🅢 🅣🅞 🅡🅔🅐🅓 🅣🅗🅘🅢!!!!! The lady at customer service it’s rude... bad service towards us because we were sending money internationally and as soon as we walked in she started giving us a look because we looked Hispanic👎🏻👎🏻, asking us to speak loudly because of our mask and I was speaking perfectly fine. If you’re having a bad day and you’re working don’t take it out on the customersEdit: she was also talking back to us in a bad tone and handing us the receipt with attitude. 2/10 service... pointing at what we needed to read in a bad way and there was no need for that... more training needs to be done

Good prices and good choices.

Loved groceries on every Friday.

I visit this location everyday mainly because its 5 minutes from my house, there is usually only 1 lane open, and most of the time bag your own groceries.

All associates in Kroger is perfect especially In Stoking and parking is ver very Good .Ahneesa help me a lot,Thank you Kroger.Thank you Ahneesa, She was very nice.

Danielle and Brandi (I think, Im terrible with names, but the lady with shorter hair at customer service) were extremely helpful with me both on the phone and in person. Due to some fraudulent activities my rent money order was not received and these ladies were so kind and patient to answer my questions and then helped me get a copy of my receipt when I needed it most. 12/10 customer service and the whole reason I shop at Kroger now.

Customer service associate was very professional. The availability of products is disappointing.

Mostly friendly staff and good vegetarian selection. Workers usually are helpful finding items, though my wife had a disquieting experience there once when a cashier and bagger gave her dirty looks when she jokingly said Oh, Im going to make you work now. She was referring to her overflowing cart with nearly $400 worth of groceries. She switched to another cashier instead of dealing with a cashier and bagger who either were surly or had no sense of humor.

I originally started shopping at Kroger stores years ago because of the selection and superior customer service. The staff here at this location are somewhat friendly, customer service is just ok. Overall I find that this kroger isn’t as good as many others I’ve been to and that’s pretty disappointing.

Im disappointed in Krogers for discontinuing to sell my pillow products. There is absolutely no reason for this and its unacceptable.

Ive been going here weekly for over a year now to do my regular grocery shopping. The produce and meat are acceptable. The variety of non perishable items is decent. They can get congested in the mornings when employees are stocking shelves, it seems in every isle, making it difficult to move through. Managers are nice and will great you. One lady who works the registers is very nice and friendly. Sometimes the lines can get long but they generally recognize this and open another register. Good cheap help is hard to find so they get a pass. Overall the atmosphere is better than Walmart but worse than Publix but the prices are generally on par with Walmart and better than Publix. So I will continue to shop at Kroger and if you do make sure you get a rewards card for fuel points. Groceries and gas expenses I cant dodge but it is nice to save on both.

A bit dark and dated

I’ve been waiting for over 35 minutes for my curbside order. Called to complain and they only have one person working that department. Must be terrible management. Never coming here again.

I would definitely go to the one in Grovetown

This is a great store centrally located in Evans. We have shopped there for the last 17 years and seen a lot of transition and expansion. Prices are good and the sales are the best. It cannot compete with the newest large store footprint because of shopping center space. This is the only reason I give this store 4 stars. Its 5 stars for everything else.

Wide selection, restrooms were repulsive. Staff is unfriendly.

Ive been both working and shopping at this store for over a year now, and customer wise, this store is very friendly and easy to navigate. However, we are in the process of a remodel for the remainder of this year, so parts of the store overnight are unavailable. The staff are more than happy to assist you in any way, and prioritize your time spent here to get you in and out as efficiently as possible.

It was frustrating! Construction has been going on too long. You should have just closed up and got it done instead of staying open 24/7.I cant find anything any more. Had to have help to locate basic SALT. Regular items are in short supply or not there at all. Had to find someone 3 times to locate items.After months the lights are still hanging precariously by dangling wires and barely light the back of the store.It would be helpful to have a map when its finished (or now). And I would love it if someone ever offered to help carry out my groceries to the car like Publix always does.This store parking lot doesnt even have any entrance/exit with a traffic light onto an extremely busy road.Youve got to be loosing customers. It will really take something drastic to get me back in.

Kroger is my go-to grocery store. I love the fact that they are increasing their organic selection. The produce is always beautiful.

Always too long waiting in line. No fault of cashiers. They have all been nice.Picked up a prescription for a friend and waited way too long. They seemed not to care how long a person had to wait.Do not like the fact your store can link with my phone without my permission.

Best place to go for script pickups. Very nice and helpful and 99% of the time are fast getting rx ready.And best place to get good steaks.

Great place to purchase gasoline. Prices are always competitive. The staff is always courteous and the establishment is always clean.

There are at least 8 yogurts in the case TODAY that EXPIRED on Dec 10, 2019. Maybe more. I stopped looking. I wouldnt buy anything with an expiration date here. They dont check it. Come on guys, Dec 10 was a MONTH AGO!

CLOSES AT 11PM NOT 12AM

A great amount of organic fruit and vegetables. I was also able to find goat milk yogurt for my son. Reasonable prices.

Storw is undergoing renovation, but is still well organized. Location of many items is different, bit aisle signs have been updated. Organic/Natural items is no longer a separate section, which is disappointing

This Kroger keeps going down hill. The employees never say hi, they act put out if they have to interact with you. They do a lousy job of signing their ads, especially the Friday/Saturday ads and where they put the product is not where you would expect it. They will say they are in a remodel, so thats their go to scapegoat response, but they are good way thru it, and the things that tend to be in question are the things already set and not even being messed with at that particular time.Take your patience and your good walking shoes if you need to go to this location.

Every time i walk in Kroger you have to walk through employees cloud of smoke. Very disgusting. If they smoke it needs to be behind the building like any other respectful business. Out of customer sight

This place has come a long way. Since the renovation and expansion of the produce section, we do the majority of our shopping here. Not sure if it will ever be on par with Publix, but its better than it used to be.

This is a good Kroger its clean well-stocked and well-managed the employees are trained probably they always have plenty of open lines plenty of cash registers working and even with the volume of people in there you rarely have to wait long in line

Love the remodeled store. Feels light and roomy. Great sale prices.

Kroger in Evans is ALWAYS extremely cold especially in the summer

Could be better if they could sign their ads correctly. Prices on shelf are not what scan at register.The checkouts are always backed up.

We went late and the night cashier was so nice she was a big help to us we will be back because of people like her.

This Kroger Store is very clean and close to home. There are great people there but some employees are not as nice.

(Starbucks in Krogers). The staff was cheerful & helpful. Excellent 👌👍

Lets be clear, not all Krogers are the same. We shopped at the one on Washington Rd. in Evans. The only reason I didnt give five stars was the mushroom choices and lack of gluten free stuffing mix.

New management in the meat department is terrible. Stood their for 5 minutes as the new female meat manager rummaged through tags right in front of me without even acknowledging my presence. No one else was there btw. The whole meat department is disorganized now because of her. There seems to never be fresh meat in the case. One of the new girls wrapped the chicken so loose it was dripping in my fridge the next day and rotten. The worst part was that it was obvious the girl was not trained and the manager stood right next to her and not even paying attention or making sure her employees are successful. I used to never have an issue when Dusty was in charge. Every other department is wonderful. Definately missing the old meat manger. Staff for meat is great but the new meat manager has got to go.

Love this place. Fuel points, free Friday ect. The store is well maintained and the staff are always friendly

Picked up prescription, love thr pharmacyThey actually try to get the lowest price for you. Easy to find out all you need to know.

Great store but the new hours dont accommodate the late night shopper anymore.

Fresh produce. Great deli and butcher. Very helpful employees. Had a Starbucks inside the store.

Excellent Manager talked with his to ensure we understood freshness code for sliced meat for sandwiches. Prices very reasonable.

This Kroger is in the throes of renovation, so its a bit hectic and not well laid out. Hopefully when theyre done it will be great. Right now, not so nice. The staff are friendly and helpful though. This is a smaller store too, so selection seemed lacking.

Place is undergoing major renovations which will make it better. However, things have been shifted making it more difficult to find things as before. Previous products not available

Way better than any Walmart..... they are so helpful and so nice to everybody

Employees are very helpful and prices are fair. I like shopping at Krogers over other grocery chains.

Always well stocked and great service. Nice, clean store.

I love this store! Nice, friendly staff. Very helpful.

Its the best all around supermarket in these parts. It may not have niche items like a Publix, but the selection is wide and the prices are right and just try beating those fuel points.

Good Day to All!Meant to leave this review on 8-2-19.I unknowingly lost $20 bucks while getting fuel and didnt realize it till after I left.Long story short, I learned I had dropped it after Mrs Zelda(Stellar Name) Mrs Hall and Cory, reviewed the security footage and saw the customer next in line scoop it up.Knowing it was ultimately my fault for dropping it, I asked Mrs Hall if I was outta luck and she approved Cory (front-end manager) to reimburse me the twenty dollars.Thanks, Yall!! Customer Service mostly unheard of!Thanks to Fuel Island Steve for being honest as well!

Lots of self checkout lanes, so able to get out quickly when I was picking up a few things before the game.

Our family loves to shop here. Great prices, and great customer service!

Great as always friendly staff love this place ❤️

Used to know my way aroundDont now. The delivery for the groceries and rx takes up too many parking spaces.X

Slow check out times, too many self checkouts, too small of a space, not enough parking. Publix is so much better.

Love the place. The only place Ill grocery shop besides Costco. Veggies are always super fresh.

The new chicken restaurant in the deli is awesome. Quick, inexpensive, and delicious!

Always clean and the associates that work there are always friendly

Kroger has a fast and friendly environment. Due to the construction going on one might think not going to find anything but boy I wrong. I was able to find what I needed checked out quick ws home to make dinner in time lol

The staff is helpful and the location is convenient.

The ladies was really really nice one of the cashiers gave my sister a hug

Service was fast and friendly and the food tastes great.

Even though theyre going through the process of remodeling the store, the customer service is still Outstanding and the prices are still affordable!!

Shop here all the time. Store is under renovation currently, should be an awesome finished product.

Hard to drive out of this Kroger. Between the bushes and the hill, too much risk of a collision for me to go back here. Otherwise its a nice store on a congested fast highway with extremely poor visibility.

Well stocked clean but the sales assistance was friendly and made you feel at home.

Cant wait until they finish decorating.

I truly hope that corporate or a district manager reads these reviews, as management is a dud. Tonight, the Starbucks barista was vaping inside the store. Completely unprofessional, especially her laughing stating Ive just been caught on the cameras. Additionally, over the past several weeks with different employees working there I overhear them loudly stating I need help with a food stamp card or that is not how you process a food stamp card for payment. Perhaps these individuals of all ages and races do not want to be embarrassed or shamed by his/her financial situations. Employees should respect payment and respect the individual. I will never be shopping here again due to the lack of professionalism.

Kroger in Evans is not as large as other local stores. It is usually clean, though not as well stocked as other stores. It has more of a neighborhood feel & shoppers help each other & help keep shoplifting down & shoplifters arrested!

Good produce section.

Stopped in to pick up a few items. New manager, Brian, appeared to be having an employee meeting in the cake/crescent section. Thought that could have been out of the public view. Bought milk and had to ask for help from vender since no employees were readily available anyplace in the area. I guess they were still in the meeting. Miss Mr. Gordon the previous manager who was always working. Didnt get someone else to help me but he helped me himself. Brian walks across the store to find someone else to get what I need if its not on the shelf. I dont know if hes not familiar with the store or doesnt think its his job to wait on customers.

Great sale prices and love the Free Friday download.

I love shopping at Kroger. The employees are so helpful

Always a friendly face and people that acknowledge you are there.

My girlfriend and I have both had our credit cards compromised lately, and this Kroger seems to be the culprit. This is one of the very few places where our purchases overlap, and the fraudulent charges have happened within a day or so after shopping here. Im not certain if they have skimmers on their gas pumps, or if someone with access to purchase information is taking advantage of their access.I spoke with a manager today to let him know, and he acknowledged that other shoppers had reported the same thing to him. He promised to let his Loss Prevention department know, but I am still very hesitant to continue shopping here. I hope they are able to rectify the situation, as I enjoyed the discounts on gasoline and the convenience of this location.Caveat emptor!

Its always clean and associates are friendly. Smiles always a plus.

Standard Krogers service level; need to keep store cleaner, lackluster employees. Kroger trys to match Walmarts pricing level and ends up reaching their same substandard service level, as well.

Neat looking interior

Very clean store. Employees are awesome, professional and knowledgeable about their store.

The Manager and co manager were very rude to the worker from china restaurant giving out free samples and menus and told him he had to leave and he ask why they told him only boy scouts and girl scouts have the right to buissness outside the store.(the managers were very unprofessional corned him and reprimanded him for no reason it seems to me anyone should be allowed to advertise outised krogers and store fronts especially neighboring restaurants).

Always friendly people at checkout

The best place to shop and get customer service! We do care about our shoppers...

Had to wait 40 Minutes for a prepackaged prescription. All they had to do was pull it and label it. Still SMH about this one.

I used to shop her exclusively but no more! I have tried several times to give them one more chance but the customer service is horrible. I walked by 7 employees this past week and not one even spoke to me. That would never happen at Publix.Then I had spent all morning researching coupons online, preparing my meal list/shopping list. I spent hours shopping and checked out and over $10 worth of preloaded coupons were not credited. So I had to stand at Customer service for 30 mins to decipher what I got and did not get. I was eventually refunded $10 but what a headache.Then my teen ordered me a cake from the bakery for my surprise birthday party last night. They went to pick it up and the manager said the order was hanging up but the cake decorator just didnt make it for some reason. So they had to take two 1/4 sheet cakes, not the flavor or colors they wanted and they were ugly. No decorator on site so the writing was horrible. My 10 yr old was so excited about the cake when they ordered it that when this happened, she cried.I will not return!Thankful for Publix and their level of customer service!

This is a nice Kroger, but it is NOT 24 hours like Google says.

Love the store, love the savings, as well as the service there!

Great store lots of variety and health food section and pharmacy.

The employees are very helpful

Friendly efficient staff with great selection at good prices.

Yes I do I love kroger

Fresh food and good staff, but could do with a remodel like some of the other local Krogers have been getting. They dont have the biggest selection of cheese, and they dont have many housewares like the other remodeled Krogers.

Clean store, helpful staff!

I love shopping there. They have everything!

They are going to more self checkouts. Becoming another Walmart.

Kroger is busy but a sure thing..They have plenty of products, sales and running registers to ring you up.