Devin was great! Ive got a 96 year old house with a few heating/AC problems and I needed some information on the best way to address them. Devin answered my questions and I now feel that I have a better grasp on how to handle my problems. Thanks so much. You have a very satisfied customer!
Water heater replacement. Greg and Mark were professional, friendly, and worked quickly to replace the water heater and left no mess. The also took the time to explain my new water heater and gave tips to extend its life. They did an excellent job!
Called late in season for cleaning and a friendly service tech was out first thing very next morning. Got my contract. Paying it forward by leaving a very well earned five stars! Thank you Brackett!
Beau Dickerson was the technician that came to my house today... he was very thorough and very polite. Was very detailed in explaining options that I have with regard to my furnace. I highly recommend him!
We purchased our house a year ago, so therefore, I had many questions concerning our HVAC system. The technician (James) was very thorough in his explanation and took time explaining not only the service he was providing, but also had recommendations on our cooling system. I would highly recommend this technician to anyone.
Andy was very prompt and courteous. He did a wonderful job explaining what he was doing and why. Was very pleased with the level of service. Would definitely recommend.
James was very professional! He figured out the problem & had heat going in 40 minutes. He cleaned up after himself & was very pleasant. He informed me about an affordable yearly service plan as well. Brackett had high ratings for a reason!
The service was great! Andy was very knowledgeable and friendly he was here on time. We would definitely recommend Brackett Heating and Air to anyone.
This was a very positive experience. Brackett sent the technician, Andy, based on questions I was asked when I made the first phone call explaining what I was looking for - fall furnace maintenance and to have some smart thermostat questions answered. Andy was professional, and clearly has a deep understanding of and experience with smart stats. I made this call based on recommendations from a close friend, and I will now consider Brackett Heating and Air number one on my list for HVAC needs.
James was very punctual, kind, courteous, knowledgeable, & respectful. I hope to get him again, when I need your services again. Thanks
Had another company come out and was given false information on parts needed. James came out and clarified that we did not need those parts! Thanks Brackett Heating and Air you just gained a new customer!!
Brackett, thank you for your quick response to my panicky call this am that my air conditioner wasn’t working. As always, your technicians (this time, Andy & Travis) rendered the best of service. I’m amazed that you are able to be so consistent with your service after all these years. Your “best in the business in Evansville reputation” is well-deserved.
Devin was prompt and even called before arriving to my house. He was very informative on the system that is in my house and even gave things to look out for as my system is very old. This company came recommended to me by my neighbor and I would recommend to anyone needing HVAC service done.
We purchased a new HVAC system. The cost was reasonable and competitive.We’re on the semi-annual maintenance program. Bracket keeps the schedule and calls us when it’s time.Courteous staff and technicians.
Easy to schedule and fit within a time frame that worked for us ! Prompt, efficient and easy to work with !
Always a great experience. Very friendly, professional and reliable. Devin showed up and educated me on the new purifying system and answered all my questions. He made sure to go over everything with me and even offered to bring my packages in that Fed Ex left. Very thankful for their plan to allows routine maintenance every 6 months.
Beau came today to service the furnace. We are always grateful when it is him. Explains what he is doing and does not complain about dust bunnies or spiderwebs. Appreciated him wearing a mask and being thoughtful.Beau came again today…a year later to service our furnace. It is very comforting to have the same people continually. He knows where to go, knows what he is doing and very nice! Quick and painless!!!!!
Had a new Lennox Heat pump installed today. They did an excellent job. The install took around 5.5 hours from start to finish. I asked a lot of questions and they answered them all and explained what they were doing and why. They were very helpful and efficient. They also cleaned up after themselves and sealed all the cracks and grooves. I highly recommend this company.
Technician was very professional and pleasant. I ask for him specifically because of this.
I will be using Bracket for all of my HVAC needs. They are very professional and courteous. Respectful of my time and property. Everyone I have had contact with has been good to meet. Bracket management is doing a good job by having such a Great team. I would heartily recommend this company.
Brackett Heating and Air are best company for HVAC in the Evansville area. They have the best products and professional staff that are very knowledgeable in the installation and maintenance of their products.This system is very efficient, and has cut our electric bill (we’re all electric) by more than 50%. Brackett is one of the best decisions we’ve made for this home we’ve lived in for 20 years.
Brackett Heating and Air is great people to do business with. All of their staff are very professional and friendly. Installed a new heating and air unit in 2019 in less than 4 hours. Did a great job and they have serviced it twice a year since. Appointments for service are scheduled around what my schedule is. I highly recommend Brackett for your next Heating and Air needs.
Andy came out and was really helpful. He was very nice as well as professional. I will be using this company again 😊
Beau was very polite and answered my question on cleaning ducts. Offered the Iwave info for us to look over.
We have had our new hvac for 2 years. We are more than pleased with our purchase and with Brackett. Highly recommend them!
Andy was the service technician that diagnosed the problem immediately and got the part from the shop and it was fixed in an orderly manner. We would recommend Brackett .
Bo was friendly and as always professional.Did a great job and am very appreciative of the work he completed.
They are always professional, friendly, punctual and keep us up-to-date on the latest technology. Very dependable service!
Hands down the only HVAC company I have trusted for the last 30 years! They earned my trust years ago and they still deliver with awesome customer service, reasonable prices and they got my entire system replaced this time incredibly fast. The service guys that did the install were amazing! They got it done in one day and were so friendly and helpful. I couldn’t recommend them anymore. I wish there was a 5+ button for reviews. With Brackett you are always in good hands! A special shout out to Bryce for getting this done for me.
Andy was great! He came out and quickly got everything done. He was friendly and professional.
Extremely professional and very good explaining what they had done. We were very pleased with their work.
Replaced my heating and air conditioning last year and just did my first checkup service. Very pleased with units. Went from being an energy hog to 20% better than efficiency neighbors!
Andy was great help, came quickly and was able to discern the problem in hardly no time at all. Good communication on the issues at hand & at explaining what was wrong. Gave helpful tips on how to check for future issues regarding outside unit.
My mother needed new ac/ furnace as hers was almost 20 years old. Called Brackett and they sent someone right away and her unit was replaced within 2 days. They did a great job!
Have used Brackett for several years for maintenance & small repairs. Had them install a new system in 2019. Did great work - were very thorough on figuring out what was needed & how to make that happen. Employees are always professional & friendly.
Andy arrived on time as scheduled. Diagnosed the problem and repaired in 15 minutes. Andy is a great technician to work with
We live out of town so we depend on having people we can trust to do what they say and do it on time they always are there on time and do everything that’s needed. Devon is so great at communicating and keeping us informed on the job and the office are always so helpful. It’s the one place you can call and feel comfortable that they are taking care of you.
James and his coworker Were very professional and knowledgeable. They had me up and going in 30 minutes. Would definitely recommend and use them again. Five star all the way around.
Very pleased with service..had time to explain details etc., Very pleased Thank u
Polite and professional will recommend that any one should use your service.
Andy was very helpful and punctual. Made sure to answer all of my questions. I would recommend 100%
We recently had Brackett install a ductless Lennox Split A/C in our upstairs bedroom. The employees were professional in every way. Answered all of our questions, worked diligently for 8+ hours and even took time every once in a while to give our dog, Mr B, pats and rubs. Highly recommend company. P.S. We have been using Brackett for several years to check out and service our A/C and Heating. Give them a try!
Top quality units with very competent service techs to keep them operating efficiently. Nothing but good things to say about them!
Service Technician was veryProfessional and knowledgeable. Answered questions concerning operation of unit.
Beau was very thorough and wonderful to work with. The team that removed our old system and installed new system flawlessly.
Always great service at fair price. workers very nice and professional. have had same tech,James for many years, very good work. always return phone calls
I called and they came right away. Very professional and courteous. I will be using this company for heating and air maintenance from now on. A+
Air conditioner was not working, they came out very promptly and took care of everything very efficiently. Great job
These guys were great! From Bryce giving the estimate to Vernon, Kyle, and Tyler doing the install. They were very knowledgeable, friendly, and took the time to explain various aspects of an HVAC system to me. I would definitely recommend them.
Beau was very nice and professional. Will definitely use this service again!
Very satisfied. Very professional. Extremely happy. Recommend their services.
Andy provided great Fall maintenance and answered my questions.
We called and the service person arrived same day. Devin Pearson was the service person and was very professional and knowledgeable. This system came with the house when we bought it and we had no knowledge on the system except it was a Lenox. Not only did he fix the problem but informed us of a service contract that actually saved us money! We were very pleased with our Brackette experience and highly recommend!
Devin was great and very thorough in explaining things. He was also very professional. Highly recommend!
When I replace my heating and or cooling system I will choose Brackets heating and air. I am at my daughters house when they service her system. They are always polite and on time. The equipment they use is top of the line and I will have them as my heating and air people.
I was very satisfied with my service from bracket heating and air. The servicemen was named Andy. They responded to my call in a reasonable amount of time. The work performed took a very short amount of time and my heat was restored. Not only was I very satisfied with the work performed but Andy was friendly and informative about what he was doing. Thanks again Mark.
Beau is very knowledgeable, professional, and kind. He made my wife and I feel at ease and walked us through all the information we need to make the big decision of replacing our HVAC system. We will definitely be using Brackett Heating and Air again and for the foreseeable future!
Our technician, Vernon, did a great job assessing and communicating the problem with our AC unit. He explained the annual maintenance plan and gave me estimates on replacement for when that time comes. The company has a very good response system for quick scheduling and great reviews. Overall, a very good experience.
Very quick and efficient! Super polite and professional! Highly recommend
I rent my house so the landlord was paying for the whole thing. He was sure to still let us know everything that was wrong and how he was going to fix it. He was more than happy to show us how to change our air filter when we asked. He was super friendly. I will defiantly being using them in the future if anything breaks at my future home.
Great Job, ready to answer any questions.
I had my A/C stop blowing cold air on my old unit. Called Brackett and they had a repair man at my house with in two hours. Honest inspection and had to replace the compressor all for under $300.00! Will continue to use Brackett.
They are very professional and kind.Thank you so much.
Technician came out to do annual spring maintenance on AC. The technician, Devin was very knowledgable and courteous. He asked if we had heard about the air purifier system and explained how it worked to us. We had been thinking about one since my husband is a smoker and we have 2 medium to large dogs. We talked about it while he did our AC maintenance. We decided to purchase the system. Devin had one in his truck and installed it for us and answered the questions we had. We asked him to reset our thermostat and change some settings which he did. He was very helpful, personable and professional. We have had Brackett Htg & Air for at least 3 years when they installed our new furnace and air conditioner. Everyone has always been very knowledgeable and easy to work with.
Devon came to my house two hours after I called the Brackett office. He repaired my broken air conditioner. He was friendly, knowledgeable, experienced, and answered all my questions in a helpful way.
Great technician Beau, who is extremely pleasant and efficient! I have a lot of confidence in him. Thank you Beau
Highly recommend Beau and Brackett Heating and Air. Great Service!
The crew did an excellent job installing a new Lennox furnace/ac unit. My house came with some obstacles, a double roof for example, but they worked through them and completed the work in a timely manner. Would recommend.
Andy was great. Called that morning for an emergency with my AC and they were able to send someone out within a few hours.
Quick response and professional service. The technician, Vernon, did an awesome job explaining maintenance and preventative service. Best place in the city hands down.
I always request Beau. He does an excellent job & is very well mannered. Great service is hard to find these days!
Andy was here today because of an A/C problem. We think that the problem has been solved. Thank you for everything that you did.
Dave (the technician) was easily one of the friendliest, professional and knowledgeable that I have ever encountered. I would recommend this company to anyone.
The gentleman that come out was very polite and answered all my questions i had highly recommended thus place.
Andy was our serviceman and he was very thorough, professional and very knowledgeable. We appreciate that he took the time to answer all our questions.
They installed a whole house backup generator at my home. Andy & Kenny completed the install as scheduled. Good job guys.
A/C quit working in the middle of the night, called at 8am and they arrived around noon. Had it back working really quickly.
Devin was very professional. He fixed our problem and answered all of our questions. Highly recommend!
Great after hour service and nice technician. Had the parts with them and we were back up in no time at all…..
I called Brackett for a furnace issue. Even though they had a full schedule, they promised to work me in the following day. Beau Dickerson, the service tech, called me early and arrived shortly after. Beau has been to my home before and is always professional and courteous. He was able to resolve the issue quickly and efficiently. Great service!
Beau is a super knowledgeable technician and laid out all the facts and options and gave his full attention throughout.
Brackett provides excellent communication, and on time, professional & knowledgeable service technicians. We highly recommend Brackett.
Beau has always been on time and very nice gentleman to talk to. He knows his stuff and what to do if there is an issue. He is great with my dogs in the house. Always a pleasure to have him come out and service my system. Tq sir!! I’ve been a Brackett customer since 2013.
Same day service. Explained situation and options. Helped to minimize cost.
I called on a Sunday morning and had someone out to look at my AC in about an hour. Responsive, professional, and helpful.
We have been customers of Brackett for many years and have been completely satisfied. The technician in recent times is James, who is thoroughly professional, knowledgeable and personable.
Arrived on time explained what work was done and left instructions on how to better run the A/C more efficient. Will recommend
Awesome service! Would recommend. Squeezed an apt in the same day I called. Very professional and detailed!
Devin was our service tech, he was very professional, He made sure we were happy with our service, and told us about the iwave air cleaner . was very helpful.
Even though Brackett is in the heating and air business they are not full of hot air. My experience with them, from their prices, to the installation, and post install customer service has been top notch. I highly recommend hiring them for your HVAC needs. Ask for Bryce. He was a dream to work with.
We started using Brackett H & A 3 years ago. We tried a few other companies that failed in service (by recommendations) to fix our problem. Service response time was when they get here. Brackett is here within hours of our call. Service contract is very reasonable. You will NOT be disappointed.
Andy was great as always. Brackett comes out 2x a year for service, 5 star every time.
I would definitely recommend them.
James is great! He has been coming out to our house to service our hvac units. He is always professional, timely and always willing to answer my questions. Most recently he helped me troubleshoot an issues over the phone while our family had covid then came out after we were all clear and fixed everything! Great technician and team member!
James was punctual, friendly and professional. He asked how our system was operating and was eager to make all necessary adjustments. Highly recommend his/their service!
Very informative, and answered every question I had! Great experience!
Had them back for maintenance check up. We decided to go ahead and get a new system to replace our 18 year old furnace. Beau walked me through all my options and the energy cost it will save.My AC all of a sudden stopped cooling, called Brackett and within a couple hours the repairman showed up. Luckily it was only the capacitor.
Technician was on time, courteous, and thoroughly professional. Would recommend highly.
Devin was very knowledgeable and thankfully it was an easy fix. I have asthma and cannot tolerate the heat and humidity…THANKS for the prompt response and excellent service!