I got my Jeep re-geared here. I didnt realize at first that this is Yukon Gears service center, and my install went great. My differentials are all quiet, you cant hear them over the tires, and working great. Barely any metal dust in the rear at the 500 swap, and only a few shavings in the front.The closest thing to a problem I had is that I didnt ask for the warranty information upfront. Oversized tires technically void the warranty on the install, but when I thought I might have a problem they said theyd take a look and replace the bearing if it was bad. My noise turned out to be a wheel bearing instead, and was fixed separately from Randys.Id recommend them again, gearing differentials feels like playing the lottery. The extra couple hundred in labor is worth it to get the manufacturers service center doing the install.

Had a great experience with Randy’s! They do excellent work and the customer service is great Mathu goes above and beyond for customers will definitely recommend this shop to anyone!

So I purchase a part back in January of 2020, it’s been installed for over year, I get a call from Randy’s accounting saying I owe 10 dollars because the clerk forgot to add the tax. That was over a Year ago, who goes after someone for 10 dollars almost 2 years later? Their excuse was they were that far behind. Well that was 2 years ago, and I don’t have any records of this purchase that far back… The only way I could walk out with the item I ordered was to pay up front, it is not my fault they incorrectly charged me and since there’s no verification I can’t just hand them money

THE CUSTOMER SERVICE WAS GREAT, BLUE WAS VERY KNOWLEDGEABLE. WE HAVE DECIDED TO GO ANOTHER ROUTE FOR OUR REPAIRS. BUT OF NO FAULT OF RANDYS.

Thank you Michael and the service team at Randys Worldwide! Excellent customer service and work on my 02 Explorer, Ill definitely be a repeat customer.

Awesome place to work, and provides awesome service!

I had Randy’s Ring and Pinion install a set of Yukon gears in my Jeep JK. They were pretty quick at the install doing it in a day. But a year or so later when I had another shop swap my front gears and locker into a ProRock 44 housing they discovered that Randy’s had not set up the gears properly and I ended up having to buy a new set of gears. Very disappointing given what I spent on having them installed and could have been very bad if they had failed on the trail. I took my Jeep to Randy’s thinking it was a reputable company, they often charge more than other shops which I had assumed you got what you paid for but in this case not true. I would recommend looking elsewhere.

Great shop, knowledgeable mechanics and excellent customer service. Always a big deal to me when shops are actually willing to let you go into the garage and spectate the work being done. My vehicle was a new one for them being a Japanese import, but they took on the challenge and did a fantastic job! They even worked with me when I found out one of the lockers I had purchased turned out to be the wrong one, and were patient with me while I waited for a replacement to be shipped from the other side of the world. Even though it took more work than expected, they did me a solid and stuck to their original quoted price. Cant say enough good things about them!

If I could give more stars I would!!! I was referred to Randys by my neighbor as he was extremely satisfied with their professionalism. I had a very unique axle and was trying to self install a locker. They did a bunch of research and even helped me try to install a locker, at no cost. In the end I wasnt able to install the locker I originally planned due to the axle configuration and part available onsite, but they found an acceptable option and gave me an excellent price. I cannot say enough good things about Randys.

Excellent service and work!

Extremely professional and friendly! Also phenomenal work and efficient!

Tate in parts and Michael over in service went above the call of duty to take care of my Jeep. Great work fellas. Will definitely get my future business. Guys like you are why I dont buy this stuff off the internet.

Worst customer service! Excuse after Excuse!

These guys know their stuff. Not only did they save me from making a serious mistake, I left spending less than expected

This place is not worth your time or money. I purchased a locker back in 2013 and from them which the box came beaten to hell in a 100 mile journey from from Everett to Auburn. When I called to let them know it needed better packing inside and more reinforcement, their reply at the time was Well it got there didnt it? Fast forward 6 years and I got the wrong axle seals, so I did the return. I followed up the same week of the return and I was assured the parts had arrived back to them. That It would take a few days for a refund. 2 weeks goes by and still nothing. Follow up two more times and finally Im told they were signed for by a Johnson but supposedly there is not a Johnson that works there. If I could give you ZERO stars I would. I will never return or reccomend this place to any one for any reason at all.

Awesome shop.Fast friendly service!

Brought 08 Tahoe in for some rear diff issues and these guys handled it perfectly for less than half of two other quotes, got it done quickly too. The professionalism and know how was top notch, did a road test with a tech and he knew his stuff. Glad I listened to a friend and considered Randys! Well worth the trip from Mount Vernon even without a loaner vehicle. Thank you Russ and the team!

I was referred to Randy s bye my sons roommate, I couldnt be happier with this automotive shop. I highly recommend Randy s to anyone who needs a rear end fix on a vehicle, Im impressed with Russ & the crew, they had my dodge repaired in one day called before any repairs were started explained what they saw and what was needed. The plus side no uip sales for unnecessary work A plus in my book promised my truck on time, was told it was done bye before day end. Since I live in Tacoma they had no problem having me pick up my truck the morning. Thank you for your expertise. Happy Holidays to you all. Sam N

Excellent service and they tell you exactly what you need

Im extremely satisfied with my purchase here. DREW has been such a big help and his knowledge makes every transaction go very smooth and painless! PLUS the shipping is amazingly fast!!! great deals. You really cant beat it.You guys have forever earned sun buggys business.Thanks guys!

They change their prices all the time. I own a repair facility and we used to get all our diff parts from them until we noticed that the prices would jump way up and the shipping prices would be high. When we would question the prices they would give some excuse about the sales person put us on the wrong price schedule and they would fix it. After the 3rd time in a row of being gouged we stopped buying from them.GT Transmissions

I have zero complaints. Quality parts and quality service. You can also call if you have any questions and they will help you out. Everyone I have spoke to is eager to help. Ill be buying my differential components from Randys and nowhere else

Bought a ring and pinion from these clowns forever ago. Made the mistake of giving them my email address. We are talking on the order of 3 plus emails a day. They are the bulk of my spam folder. When the first spam email came through tried to unsubscribe, no luck. Tried other times, no luck. Never bought another thing from them. Have done plenty of business with their competitors.

I give Randys 2 stars. For Russ helping me get a refund. the lack of spine to make things right with a customer and workmanship gets a zero. I finished restoring a custom 1965 MGB in May 2017. I had a father / son trip from Snohomish to San Diego scheduled in June. I decided to take my functional 3rd member from my 8 ford rear end to get taller freeway gears for fuel mileage installed by Randys. Did the break in procedures as described and only made it to Eureka California before the rear differential seized up. $800 tow bill, $1,200 rebuild in San Diego, ruined experience with my teenage son.Here is what I asked for. A refund for the work that was done ($526.36), then a credit to get more work done up to the $1,200.00. I told them it wasnt their fault I took the car on a road trip, so I would eat the tow bill.FOUR months later I get a check for $526.36 and I am kindly told by Russ that some people took some heat for even approving that refund, so its a done deal.Im a business owner with a fleet of 23 vehicles. Im a member of multiple car groups, constantly working on cars and trucks and now will not only withhold my money from Randys... I will make it a point to let everybody I possibly can know what kind of head-screwed on backwards place that is. Imagine how special and rare a road trip is with a teenage son or daughter. Apparently Randys cannot.

Brought in our 2017 Chevy Silverado for u-joint issues. Everyone took great care of us!

Ordered a part from this company yesterday (5/6/19), it was supposed to arrive today (5/7/19) received a call this morning stating it was the wrong part for the vehicle specified. This part that was ordered can be interchangeable. Instead of calling upon receiving the order, this company waited to call on the day of delivery to say it is the wrong part. Also they want notes in the order stating do not cancel, I cannot leave notes when I order parts as my system wont let me. Randys Worldwide, please just next time shush and send me my part or call the day you receive the order NOT THE DAY THE PART IS SUPPOSED TO BE DELIVERED!!!!

Jim Bondarchuck is the best!!! Always great service, knows his products, and gets the job done!! Thanks. Ext 5525!

I will not buy parts from your company anymore do to your demoralizing marketing with half dressed women. I am a woman and own an automotive repair shop, show women some respect.

Great selection of products and fast turn around on my order.

Great service however my truck smells like 90 weight.

Very helpful and professional. Special thanks to Peter at the parts desk.Strongly recommend this place

A class above the rest. Shop was clean, orderly, appeared to be a first class place to work and certainly builds confidence in the customer! They took me into the shop to view the parts that had failed and explained the issues that were the cause of the failures. Doesnt get any better than that.

Russ the manager and Tech Service people are so knowledgeable, They listen to what is your need and give the tech info so you can understand and chose and I have got all the info that I needed and I have done a lot of resources and researching and I will get my work done with them as to converting my GMC Safari van to a Posi Trac unit for the best traction for my van. It is a 2000 GMC Safari with only 80K on it and a really nice vehicle. I need the best traction that I can get. They know their craft and The work can be done in one day. YES! Cost is very fair and I have looked into this.

These guys always take care of me in a quick and professional manner. Happy to give these guys my business.

It is unfortunate that a business can not cater to their patrons. We purchased $700 worth of product from Randys. Yes, we did purchase it 6 months ago, but the product has sat in a box, unopened the entire time. It would be able to be placed immediately back into inventory looking like it never left the facility. BUT Randys has a strict policy to not return after 120 days. So unfortunately I got a strict NO! I would even pay for the shipping back to their warehouse and wait for my return money until the product was inspected for damage. But unfortunately THIS company can not, will not, and does not care about individual customers with individual scenarios and WILL NOT EVEN REMOTELY CONSIDER SPECIAL CIRCUMSTANCES, SO SO VERY SAD!!

The worst customer service Ive ever experienced. Spend your money somewhere else.

Tried to call multiple times, finally got a guy named jim, asked if could hold on for a moment so i could get a part number i wrote down prior to calling. He instantly put me on hold, after about 20 mins i gave up and went to some other company. The automated phone service will put you through a loop... 4 and 6. Screw this pos company. Theyre terrible and i hope they go under.

I have been purchasing differential parts since it was Randys Ring and Pinion. Since Randy sold the business I have still had good experiences with knowledgeable people.

I own a 1962 Chrysler 300H which we have had since 1966. I decided I needed to have the Sure-Grip limited slip looked at, as well as seals which were leaking. I read a reference to Randys Ring and Pinion in a magazine article, and decided I would rather ship the assy up to them from San Jose California than have the work done locally as I had confidence it would be done correctly by Randys. Above all, I did not want to have to remove the third member a second time. After conferring with Russ Compton in service, I shipped the assy in a wooden crate. By the time I called to check to see if it had arrived, they had the work nearly complete! I am very pleased with the workmanship and the responsoiveness to may questions by Russ.

Great

The Best parts and knowledge about rear ends and gears

Thanks, Randys, for changing your billboard! Appreciate it!

Very reasonable price, in and out as promised in one day.

Took my truck in and spent over 2500 with them and now the my 4wd is not working and they making me wait 2 weeks before they look at it. Very unprofessional disappointing.

This place put 3 large scratches in my 100,000 dollar F-150 Shelby Tuscany and when confronted about issue they completely denied it.Make sure you go over your vehicle at drop off and pick-up because in my opinion they are liers.

Great service and great experience

Went in for consultation and estimate for repairs...what I got was attitude and ignorance!

Terrible customer service.

Love These guys

Great service

Great place