I’m shopping for wiper blades and asked the old guy at the register, “why would I pay $36/blade, when I can pay $20?” This guy says, “it wipes the rain better!” 😳So I’m approached by a young fella (19-23) and he quickly runs down the value prop of the rain-x blade and delivers with confidence. I responded, “damn, I hope he’s not your manager, he needs help!” He responds, “no, I’m the manager (slight chuckle)!” 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Then he rings me out and says, “it’s raining, is your car outside? I’ll help you out then on! (Smile)”Me: WHAAAAAAAAAAAAT!!!!?Incredible.Man, I’m proud of this young dude!!!! 5-stars.
The service the manager provided was top notch. He changed my front head light which was pretty difficult. I was so thankful he was able to help.
We went in for wipers this evening on July 7, 2021. Ray assisted us by providing excellent customer service with patience. He went through the steps to apply the wipers and made sure we understood. I was impressed with his work ethic and positive energy.
Great Customer service!!! Have to return a difficult and complicated item, the manager took care of it, with no issues, great experience as always!!!
Auto zone on 95th in Evergreen Park, the sales person(lady) and the manager(I believe) were very helpful in making sure I ordered the right parts and get the best deal.
Always have what I need for my entire family vehicles and always helpful as well as the greeting walking in the door
I came into this location April 4th because I needed to purchase something to pour my coolant and power steering fluid into my car. The gentleman who was working at the time knew I wasn’t certain about what I was doing, so he ask ma’am do you need help I replied no. I did not want to be a bother I think his name was Angel. He was nice, he said I don’t mind helping, I was worried because I didn’t have money to tip. He said ma’am I don’t want your money, I can still help and show you what to do. I am truly grateful for his assistance and it shows you can still receive great customer service, even in a pandemic it’s great people out here working.
Raell helped me with windshield wipers yesterday and he did such a good job. he was super helpful and friendly and didn’t have any problems with putting them on for me. i’ll definitely be coming back.
What a wonderful experience, darese the store manager was very helpful. Thank you. I will be back, this is my home store now.
My shopping experience was great!!! There was a woman sales associate that was extremely helpful. Went out of her way to explain things and extremely nice. I wish I had gotten her name...she is worth mentioning to management. This will be my new home for purchasing auto parts. 😎
I usually only shop at this store to avoid the ignorance and lack parts available that you get from other autozone stores but yesterday 4-28-2021 they had a representative that blew my mind. I called the store last 4-19-2021 to inquire about an alternator that I have that is going bad and under warranty and to see if they could order me another. Please keep in mind I have done this before at this same location with no problems or inquiries. I received a call from the store stating that my part had come in and yesterday I had an opportunity to pick it up the part. When I walked in a young black lady tells me I can step down to her for help, I immediately inform her that I am there to pick up a replacement part for an alternator that is under warranty and that I received a call telling me that my part was ready to be picked up. I am not sure what part she missed but she asks me for the year make and model of the vehicle and i am puzzled as to why she needs that information based on what I had just said to her. I give her the information she asks for and she says they no longer make that part for my car... again I am baffled because I just told her that I am there to pick up a part that is waiting for me to pick it up, please keep in mind she hasn’t asked me my name or phone number yet to look up that info. She tells me that they have to order the part and it takes a few days forIt to come in. For the third time I state that I am there to pick the part up and that it has already been ordered. Now she has an attitude and asks me for my information like she should have in the first place. I provide it and she says I don’t have anything for you under your name, then she sees an item that is waiting to be picked up but not paid for and cross references the numbers and wouldn’t you know it’s my alternator. She asks me who ordered this part for me and I tell her someone that works at the store. I didn’t get a name just a nice person who did their job over the phone. She pulls it out of the box, Places it on the counter and says you want to look at it? I’m thinking she is comparing it to verify fitment but no she’s waiting on me to pick it up snd says that’s it. No apology, no I misheard what you said, nothing. It was also raining snd there was no offer to put the alternator in a bag or another box. Worst parts exchange experience ever.
This store always gives me the wrong parts worst of all they couldn’t give me a refund because I don’t have my id
This was the best store with friendly service. Thank you
Easy to look up parts and order for pick-up or delivery so I know its the right part instead of having them look it up at the store
The older lady that waited on me was Absolutely Amazing! Hats off to her and thanks again! In Evergreen Park! 😁
Customer service was great, I didnt like that the woman gave me the wrong oil for my van... but the guy helped me out with the right one. Very clean
Ive been coming here for years and have been to other auto zones in the area as well. The one in evergreen park on 95th has a very helpful staff. They always seem to have the part I need and go out of their way to help you. I will always recommend this store to anyone looking for parts or to even do a quick scan of your vehicle. 👍👍👍👍👍 Five thumbs up
Came in for a steering wheel club and was pleasantly surprised by the customer service. Walked in and the young lady at the register greeted me and asked if I was looking for anything in particular. She then directed me to the correct section and once I was ready to be rang up she mentioned they were having a sale on car air fresheners which I partook in because she was so nice. She even opened my club with a nearby pair of scissors. Just A1 customer service, I will definitely be returning.
Very courteous, informative, and quick!
The staff are extremely helpful.
They got all the parts for my BMW!
The people there help customers.
Antoine was the best@
I have had bad experience with all AutoZone I went to until this location actually gave hope to AutoZone again. I was looking for oil for my car and James an employee of AutoZone.Was so helpful he took his time to actually know what was I looking for and what I needed. He is a model for all the rest of employees. He was not on a rush to get the job done but actually to help the customer. The store it self was okay is the same as all AutoZone but what really made the difference was the attitude of James. If you need to come to this location ask for James you won’t regret it.
One of the worst Auto zones I had ever been in my life the store manger is really unprofessional and rude and doesn’t know how to talk or deal with people, customer is not always right but this Magee need some mental rehab or attuide rest button for her to act normal, I did go there a few times and I gave up after that . 👎👎👎👎
I really like this Auto Zone. They are very professional, knowledgeable, and helpful. Thank you so much for the phenomenal customer service. 😄
Great Customer Service 👏👏👏
Great service and wide isles
Husband went in to get supplies to change oil. Had hard time finding products he was looking for, so that made the time he spent in store longer than it needed to be. They need to put back the supply books to look up what you need.
Excellent customer service! I cant even express how helpful they are!!
Good service
Just had a great experience this evening at the autozone in evergreen park. Was in the area doing some shopping when I noticed my battery light came on and I had no power steering on the Mercedes I was driving. Had just passed autozone and caught them before closing time. Alex was a great help. He got my belt and I was on my way. Great customer service.
The store was ok. Did not have exactly what I needed, but I found a suitable replacement. The staff was very nice, and got a rush of customers out quick!!!!!
I love autozone but I guess even being a meme we they couldn’t help me this time
Angie was great and very helpful
Great customer service
Had what I needed.
Great service by Jordan! I was scared my engine light came on and then it was off. He was very helpful.
Excellent customer service.
Clean Environment. Attentative Staff & Helpful. Very Knowledgeable. I Will Recomend This Auto Zone. #5Stars
The salesman was very friendly and helpful
I like shopping at auto zone. The service men at the 88th and Ashland location are very kind and helpful
Nice clerks and quick service
Very helpful staff.
James had great customer service he made sure he has the product in the store c
Angel was great help
The clerk was good & knowledgeable.
Get in the Zone outta some it up😎
These people were amazing their customer service was great
Very fast and friendly service. They popped in my windshield wiper replacements in in 2 minutes.
One of the only stores that has not been overtaken in the over whelming takeovers!
Great, friendly and helpful service every time I visit. Im a DIYer, so Ill usually need a bit of advice or a push in the right direction. I always get the help i need!
Always friendly and almost always have what Im looking for.
Quick and easy to find what I need. Staff was helpful
This place is a joke. Women behind the counter donot know what theyre talking about
Great place to come and buy parts for my car have just about everything I need in stock if they dont have it they can order it for me
Staff is trying hard, but Ive found it helpful to arrive at the store with the part numbers in hand from the Autozone website in order to walk out with what you need.
Decent prices.. always have what you need for your car
Great to pick up parts in a pinch - but cheaper online if you have time to order online from other sources.
Sometimes great service, Sometimes poor service. Good selection and prices. Inconsistent service .
Prices are kinda high for small things
Store is well-organized service was great
They really change store around and customer service is great
Best autozone/auto part store in Chicago Steve has the best knowledgeable crew there.
Great Service & Nice Manager !!!
Good place to shop for car parts.
Friendly service, clean, and organized
Great knowledgeable service with good prices & friendly service.
Wonderful customer service ..
These got the know how. LoL
Great Customer Service! ❤
Not any help at all
They got 4 stars because they didnt have my part...
Very helpful and knowledgeable service.
Great prices on auto parts
I go there for all my car needs
All seems that quality person wants to work there and actually help the customer!
Great
Customer service was good
Great customer service
Awesome service quick
They installed my wiper refills during a snow shower.
Very nice staff
Totally awesome staff
Excellent service
Limited selection, no service
Good & Fast Service !!!
Regularly shopping store
Lazy and slow workers
They help me with the parts for my car!!!
Good
Very helpful
My questions was answer?
Very nice
Great people!!!
Professional service
3rd home
Very friendly
Good