They had what I wanted at a good price but. . . not in my size. They said I could order it but I like to try on for fit and make sure they dont rub. Also you loose the instant gratification effect :->
I love this place the people is very polite.
Theyre having some really great sales going on right now. The stock selections are pretty good too even at discounted prices. I purchased some good Nike & Adidas gym shoes together for less than $120.
Why is it so hard to return something that was sold substandardly? I understand the climate of your customers. But not everyone is trying to steal or gyp. I had to go through almost 30 min hold for the manager to address the 2 left shoes i purchased. It should be mandatory for the cashier to check both shoes. I will be calling corporate since I feel incriminalized.
Great service. No problem finding what I wanted.
I went in to find my sons some crocs and the service was wonderful. I love coming here. The young lady that helped me is a huge fan of crocs and helped me with everything. I dont remember her name but shes the one with the amazing curly fro.
Dey shoes r weak no gud 1s nd ovr priced
Not much of a variety for all white gym shoes. Service was good.
Great selection of shoes, for the whole family and at good prices.
They didnt have much on their selection of work 👢 boots other than the usual location that I frequently visit, yet I was still able to find a comfortable pair of Skechers.....thanks for having my size 13
They didnt have alot of mens bigger sizes in the slides I was looking for so I ended up ordering anyway
Great deals. I wish bigger sizes,(10) werent so hard to find
Got my grandkids new gym shoes. Very friendly and the customer service was awesome.
GREAT SALE GOING ON 2PR I GOT FOR$110 I LOVE IT
A great shoe store. Large selection of styles, sizes, and colors. Friendly and professional staff.
Very good selection of shoes... Was able to fine what I needed... The prices were fair also....👍..
Okay so i went there for some nikes and i got the wrong size so me n my mum went bk up there to get different shoes n when i got the other shoes they had scuff marks on em.
Good place to buy shoes.
All the staff was very pleasant and very helpful
They never have a good selection of shoe, you should retrain whoever does the purchase order on the demographics of the area.
Horrible service management needs a change of attitude
Great sale friendly staff....
Haven been in a while but I caught a sale and Mannnn ( 2)7 buck pair of shoes and a pair of Reebok half price. Ill be checking for more savings soon
Great customer service
Although I did not find what I needed. Great selection, affordable quality shoes, accesories for the entire Family.
The dtaff is nice and friendly
Cashier was not friendly she was fake in my oplnion
Manager in charge has great customer service
Great customer service
Never had any problem at any of the Shoe Carnival stores. Nice mens shoes at reasonable prices. Wider selection of mens shoes than other so called shoe stores. When the shoe I want is not in stock, shipping is just a few days. Can never go wrong with BOGO either. I dont buy shoes often, but when I need a new pair, theyre my go to !!
It was great, the staff were super nice and it was well organized so i could easily find what I needed
Always shop here g for my shoes and generally always have several shoes in the brands I like
I went to find shoes for my youngest son and figured I get me a pair also but because I have large wide feet, I have to shop in the mens section because the size selection for women is limited. After looking for over an hour, I finally found a pair in the mens section that didnt make my feet look extra long and were a halfway reasonable price. I really wish theyd carry more sizes for women like me with oversized feet
The staff was attentive. Masks were worn and I felt safe while there.
You can get any shoes you want as long if theyre your favorite.
The signs On the store door and the store online Hours state the store closes at 7pm.... i got there at 5:20pm and they told me to come back because they had closed!! Others are trying to come in to the store but are denied access! I had driven an hour, wasted gas and time for nothing! Stores please post the correct store hours to avoid people wasting time.I love this store but did not like the misinformation.
Nice, clean, stocked, friendly employees. I was looking for crocs and found some. Ill definitely be back
They have any small sizes.
Visited 5 different stores. Shoe Carnival had what I wanted all along.
Manager the best Customer service
The 1 in Evergreen is bigger than the 1 in Chicago Ridge💜~Employers pretty nice n caring!
Friendly and knowledgeable staff, well rounded. Great price and experience.
Great deals and wonderful hospitality. I will definently be coming back very soon for more business
Great selection
The store was crowded as the doors opened. The staff was great. They worked well together & with customers. It went smoothly.
Great deals
Its back to school.....
Ordered online and service to checkout was quick and friendly
Ive got to say I like there shoes selection from winter to summer and the staff is always friendly. Good customer service is hard to find. I appreciate that as a customer 😊
They had exactly what I came for....had Bogo so I couldnt leave without getting me a pair🥰
The sales associate and cashiers were very helpful! The store manager was friendly
Did not have a wide variety or sizes of shoes
They have a great selection and they always have BOGO Hal f price
It was a great experience everybody was nice and friendly and very helpful
Courteous workers who greet you coming in! Clean store and nice selections.
Clean, friendly staff and good promotions!keep up the good work
They never have the color on display in my size
Great place to get the kids shoes since they outgrow them quick. I would Give it 5 stars if they had nike air force shoes.
They always greet you. Easy parking lot. accessories as well as shoes and a clearance aisle. They always have footies and a place to try on shoes. Wide selection of brands.Wide selection casual, dress and on sale.
Staff is very nice and they actually ask do you need their help instead of standing around looking like zombies i love the comfortable atmosphere
Only got small sizes in shoes
Great people working there and super great prices and clean
Very poor children section
Very helpful staff and friendly and patient cashiers
I only wear New balance basically, I went into this location and they DONT have a wide variety of New balance running shoes. Ill go try bedford park location they have a nice selection.
Nice
Very helpful
My old beloved sandal strap broke while I was doing errands. I quickly find a cute replacement pair of sandals on $ale to wear.
I got a nice pair of steel toe boots. Some shoes looked dated and the boxes didnt really describe much but they got a decent sale.
Great deals, spin the wheel for extra discounts. Overall excellent service!
Love my two pair of boots I purchased Ill be back Chicago
Youll have to see for yourself. I dont wanna spoil it.
Nice variety of shoes. Just nothing that caught my eye
The young woman who waited on us was so nice and took her time with my daughter, who is a teenager and hard to please. The cashier was so nice and by the time she was through we were chatting like good friends.
Never gone to Shoe Carnival before this was my first time visiting with the store and location. They had plenty shoes, different styles, special going on - by one and get another half off, the place was neat, the service and staff friendly, the lines were little long, but flowed pretty quick!
Great customer service lots of different styles
Great customerservice,and great prices going on now.
Got a great deal on 2 pairs of Mary Jane style flats. They were $20 each but they were included for the bogo 1/2 off sale. A nice variety of shoes for decent prices. Especially when you are buying shoes for your family.
Been here twice recently. The employees greet you upon arrival but after that if you need help finding something forget it. I spent like an hour in 1 area looking for something and just waiting for someone to offer help but they never did. Employees will walk by you like they dont see you or could care less that you need help. But I still like shoe carnival and their bogo deals so Ill still go. The employees at the register are nice and ask if you found everything ok 😒 they also help out with your coupons and make sure you save so thats nice.
I always buy my shoes from here. Theres a variety of brands and the prices are of satisfaction. The staff here are very polite and patient when you ask for assistance. This store and location will always be my first choice for as long as Im living in the area.
I love the Nike selections, shoe carnival has come a long way Nike wise
Very upsetting to see that they are not enforcing the use of masks and theres no social distancing!!! I spoke to the manager and she ignored my concerns. NOT safe!
One of the only stores that carry size 14-15 shoes.
They never disappoint!
Wonderful attentive to the shoppers
Customer service was awesome
I order shoes online and chose this place as my pickup location. When I got to the store manager couldnt find my order I waited 30mins till she decided that she would refund me my Money and suggested I buy the shoe of the rack. I went to look for the same shoes just for them not to have any. Really bad experience. I would say that the store was clean and neat. Not messy with shoes all over the place like most shoe carnivals. I would visit this place again I just dont order my shoes online anymore. 😊
First time shopping their found great bargains. Will do my summer shopping there. Oh friendly and good customer service.
The store was great. And so was the cashier.
Always have great deals on there shoes by one get one half off
Store was clean, shoes were neatly displayed and well organized. Everything was easy to find. Staff was helpful, and not overbearing.
Ordered Online fast pickup 🙌
Customer service was great. Selection of women shoes was not a whole lot.
It was ok they need to have more of a selection of size 91/2 for little boys