Made a quick stop here for a few items and the had what I needed. Was easy to find them on the shelf and the checkout process was quick and simple.
They are always very helpful with anything I need. Whether you have a technical term or youre describing it. If you get the wrong part you can actually return it for the correct one. The one in Excelsior has always been the most easy parts store to go to. If they dont have it they look at other places that might. I would definitely recommend them to anybody.
This is always my go to my for anything with my car the staff is great the store is always clean the prices are great I absolutely recommend this place!!!
I went to AutoZone looking for advice on the battery I was trying to buy for our mower and everyone was.helpful and informative. I had a gift card and was able to get a tarp I needed for the winter Great guys
Bought a seal for my cv-shaft turned out to be wrong the cv-shaft I bought was wrong when they ordered it the said itd be in on sunday wrong it was there Monday then when I got it it was the wrong one again very discouraged from this one wasted 3 weeks of work though them instill didnt get it done so. oReillys is going to cut me a deal since AutoZone couldnt sorry Autozone
I was looking for a trailer hitch and they had everything I needed and even installed the ball for me.
They never get it wrong! Of course I look up my own parts then give them the part # 😂
A week to get the wrong part twice. Oreilly nailed first time
Lots of choices . Friendly, knowledgeable staff. Lower prices.
OMG Find myself stuck in Excelsior Springs with a faulty battery. Daniel and Mike went above and beyond to get us back on the road. Even drove me back to my ride and installed the battery for me. Felt so thrilled about the customer service I followed them back and they tossed in a free alternator test on the vehicle. Alternator was perfect and so was the service here in Excelsior Springs.
Couldnt believe they didnt stock an old style 12volt coil. Or maybe it was just the person I dealt with.
Needs a better staff that nos about vehicles and not be on there phone all the time
The staff are amazingly helpful from the moment you walk in to the moment you leave. Rob a manager there is so dedicated to his work that he will not feel he has done his job unless you problem is fixed or been able to help find a way to fix it. Jonathon the store manager was there right out of the hospital working just to make sure the store was running smooth, Jim, Chad, and a few other men and woman that works at this autozone make having to visit an auto store a breeze.
Had what I needed. Staff was nice.
The guy was very helpful, even filled my oil for me before checking my check engine light. Great customer service.
Ive always enjoyed working with this AutoZone. The staff there are knowledgeable and helpful. They keep the store clean and are well stocked. Their tool rental is great too. It sure beats paying someone else to do the work.
Perfect transaction. Shawna went above and beyond to find the correct cap.
Great place for parts!! Staff is great
Employees have no idea what theyre doing. If you want my return business you will have to close and reopen as an orieleys.
Great staff worked fast to get my verry odd parts. Ive gotten engines, and numerous parts hear... I live miles from this store but the staff makes the drive with My while.
Always helpful. The manager even took the time to rig up a back windshield wiper when the stock brand didnt work.I will always go her for my auto needs.
I highly recommend this place I got my hood of my car open my son it told me I needed another quart of oil so I went out there to get some I still am bad about name so Im I apologize that the lady came out she checked my oil for me put oil in it for me to me thats going above and beyond service and thats why I like going there if I dont know an answer to something they they get it for me. When I was having trouble with my car they hooked it on a machine and check it and told me what was wrong so I could get it fixed and just little things like that are very much appreciated
I returned a part i bought with cash and put it on someone eles card
Always greeted with a smile and the part I needed and on top of that the local car guys had brought their cars up for a little make to car show I love small towns
I hit a minor speed bump on a wiper blade purchase. I went back, they found the issue and set me up with the right ones all in a cheerful and professional manner!
Love this store they not only have whatever part i need or order it quickly they have also did some of the repairs or replaced the parts on my vehicle for me... excellent customer service by the employees
Went to buy wiper blades, ask about which ones work on the car, were told that a certain set would work, got home and they didnt. They were helpful when we went back with the car, finding a pair that would work and installing them.
I stopped in here because my check engine light was on, staff was very helpful. The part I ordered arrived very quickly
I had them install a battery, they installed incorrectly the cables were very loose, it shorted out my throttle body over $700 to fix - would not help me out on the cost...still fighting. Do not use them, cant even install a battery correctly! I use to buy all my car needs from them - not anymore!
One of the better auto parts store Ive used. They always seem to have what I need and great service.
Great service
Always great environment. Friendly employees. Very knowledgeable.
Nice store. Very well made auto store which has what I need when I need.
Very Positive attitude but some people are not as knowledgeable as you would expect but they are very useful!
Best service of any auto parts store Ive ever been in... James there is a wealth of information, and goes above and beyond the call of duty to help his customers...
Jim Stockdale very helpfulIf they dont have it they will order it!
These guys are great! I do all my auto part shopping here now that Wendy at Oriellys in Richmond is gone.
Awesome as usual thats why I always go there
All the auto parts in one place good people there
They always can answer a question you have. Friendly service from the works.
The staff on the night shift have been nothing but lazy and hateful any time my husband has gone there. refusing to answer any questions at all. the two fat old people at night are why you will lose some business. I will call during the day to complain because this is not the first time. far be it for them to help someone while at work
They all know me by name here, and are always willing to help solve my constan tcar problems. Always ask for Jim! :)
Awesome customer service! Thanks for the professionalism and needed advice!
Very happy with the service, and the people at Excelsior Springs Auto Zone.
Good ppl that know there stuff
Very helpful and friendly customer service.
Excellent place to do business, fast friendly help
Know what ther talking about good help
They have parts in stock that others dont carry.
Good service with good products.
Always good help and great attitudes
Very very helpful service was great
Best employees ever
Good service
Always friendly
Service people are good problem solvers.
Just simply a great place
So very helpful
Good customer service.
Friendly and helpful staff
Very nice experience
Friendly helpful staff
Has all your parts
Turned around in the parking lot.
I go here to get my parts.
Always helpful employees
Always helpful
Friendly helpful people
Had what I needed
That are great
Very helpful
GREAT PEOPLE!!
Get in the zone my dudes
Just a parts house, nothing special
Very helpful
Excellent service
Helpful employees
Courteous service
Really helpful
Knowledgeable staff
Good help
Always helpful
Never any problem