Would say 0. Least informed, rude, firearms dealer I have ever come in contact with. Provides several options for shipment yet requires overnight shipment via UPS after the duration of the auction. Says its oversight and too bad. Dont care it is what it is. Tells me take it or leave it, we really dont need your business. They claim its too difficult and time consuming to use USPS to ship firearms (which is probably the biggest perk of having an FFL as for how shipment goes), what a total bummer and joke. $60 to ship my firearm across 4 states.... Makes a lot of sense... Great price on the firearm, Good luck people, youll need it...... -1000/10