Charlotte is absolutely amazing at what she does! I walked in and instantly felt like I made a great choice on booking my appointment! She really cares about her customers and shares the vision of your wedding. She definitely lets you take your time in making your decision without feeling pressured and obligated to do so. I HIGHLY recommend making your appointment with Charlotte so she can help you look like a beautiful queen on your very special day!!

We went here to get my daughter‘s 16th birthday dress. She was so patient with us, (my daughter can be pretty picky). We tried on quite a few dresses and she really went above and beyond to figure out what it was that my daughter had in mind. We left there with a beautiful blue ball gown and a huge smile on my daughters face. I’d definitely recommend checking this place out for a dress! Ball, wedding, prom- they’re great!

This is one of emails I sent charlotte on Aug 1st, 2020 after her and her mother helped me with finding my dream dress!Charlotte 🥰I want to thank you so very much for you and your mama’s hospitality...You both are so very lucky to have one another 🥰Cherish every moment you both have with one another!I felt blessed in her presence today, while she helped me, and laughed with me, gave me advice... through the whole process!For that time I spent with her Charlotte, I felt that mother daughter bond I have been longing for, for so long... your mother filled a void within side of me today that has been empty for so so long!I can not thank either of you enough! 🥰Originally I just wanted to thank you both and ask if you could send me a few of those pictures your mama took today of me saying yes to the dress 🥰🤗 lolBut then I got all caught up in my feels...Thank you both again!You have made not only my wedding to be day a Reality, and already made me feel like a princess! But a FOREVER FRIEND! And LOYAL CUSTOMER to YOU BOTH! 🥰💕Warmest Always,Jamie Lee

I’ve got the perfect dress and alteration! The dress of my dreams!!! Thank you Charlotte Bridal!! Highly recommended! 💓

Original review:Was happy to support small local businesses since they are one of few places that willing to provide customized face masks back to February 2020.However, after I placed the order, the owner’s daughter decided not to follow original design as we discussed before, also I figured that their fabric and color knowledge needed to be improved as well.Although they refunded in the end, I still want to share my shopping experience to the public, they got one star because of they can’t fulfill my request and their bad attitude. 🙂——————————————Update 1 :Please read this store’s reply carefully, especially the last paragraph.I didnt want to update my comment at all, but I cannot accept their unrealistic assumptions and verbal attacks. If a store care about any comment, they should focus more on how to improve their service or their business strategy; instead of just hiding behind the computer and attacking my comments.——————————————Update 2 :They were also selling mask products through the Facebook groups back to 2020 February. Most people were not satisfied with their quality, either the size was wrong or the color was not as originally stated. Obviously, I am not the only one who has the problem with this store.Also to the store owner, Please kindly invite people, who happened to order your face mask, to review your store together, and they may post the products image as well as the “nice” shopping experience.