Ive repeated had problems with this pharmacy. Refills of meds are late with no notifications or information as to why there is a hold up. About half the time the call is just dropped from their end and the other half its a roll of the dice if you get any useful information. The Walgreens Pharmacy on West Texas is ten times better in all ways.

What a joke! They made me an appointment to get the vaccine at 8:30 but they didnt open until 9:10. Its so unorganized. It takes an hour or more so plan for the buffoonery or go somewhere else. You would thing as long as the vaccine has been out it should not be this difficult.

Doctor ordered my daughters prescription and said it would take an hour for them to fill. I wait two hours and come into the pharmacy to pick it up. A lady named Mina said she couldn’t find the prescription and asked me “are you sure you asked for this pharmacy?” I responded with yes. She then says she still can’t find it and obviously doesn’t speak good English because i had to repeat things multiple times to her. She finally found it and then asked for my insurance card. I hand her the card and she said she can’t use it and that I needed to provide her with a prescription card. I’m sorry but I thought the insurance card was just as good? The OptumRX is clearly on the back of the card and she tries to sell me the prescription saying I don’t have insurance. She then says that the prescription would take an hour to fill because they are behind. It’s been 3 hours now and still no notification that it’s done. This place is a joke, avoid at all costs!

Horrible customer service. Very unprofessional staff members. This store randomly closes several hours early multiple days in a row this weekend. Yesterday it closed at 430pm and today at 6pm despite really scheduled to close at 10pm. I have been trying to pick up a fed-ex package from this particular location and had just spoken to the manager 30 mins prior to arriving at the closed store. When I got there they wouldnt let me inside, refused to answer the phones. Finally when I made eye contact through the glass of store and motioned for this African female employee to answer the phone, she did and refused to get the manager on the line. then Carlos came to the door and I asked him to just got get my package I dont need to come inside just get my package and I tried to give him the tracking #. He refused to make any attempt to help me and refused to get the manager. This was my 2nd TRIP TO THIS STOREIN 2 DAYS to attempt at trying to get my package and its really messed up when I called ahead to see if it was ready and the manager told me to come in.

Rude people here. I called to ask a question and they kept hanging up on me, putting me on hold and snappy attitude. Terrible management!

Terrible service, very slow and barely answers their phone. Dont even get me started on them messing up my prescriptions.

They have no idea what theyre getting in that place, they never have any medicine, its never ready and they just wait for something they dont even have, terrible service

Online a product was listed as available in-store. Not the case.

💯 Customer satisfaction & assist with reasonable accommodation

Pharmacy is a joke. They have attitude and never want to help you. My medicine is ALWAYS out of stock and they are never open during their stated business hours.

The pharmacy department is a joke. They’re so unprofessional, rude, and slow.

This location is unprofessional and unreliable at best. They dont have any set hours of operation and when theyll be open is simply unpredictable. I have been a loyal Walgreens customer, getting prescriptions, using the photo dept as well as patronizing the general store for well over fifteen years. Ive never experienced such terrible customer service at any other Walgreens locations or any other business. In the last couple of months, Ive attempted picking up medication during the posted business hours and theyve been closed. The last three times Ive called ahead to confirm their business hour before going. Only to arrive at a closed store. When you are dealing with patrons medications its not just a inconvenience, its dangerous and irresponsible.Yesterday, was no different.I had a prescription filled here, I called to confirm the hours of operation and was told closing was at 9pm. I arrived at 8:43 and the door was locked. Theres four other people standing outside and one is knocking. A representative (Shay)comes to the door and says they closed at 8:45 and dont we see the hours posted. Posted on the door are two contradicting signs. One says closing at 9pm the other says 8:45. The website says closing at 9pm as well as the phone recording. I then call the pharmacy in an attempt to transfer my prescription to another pharmacy so I could pick it up in a timely manner, all before 9pm.They hang up on me four times. Im almost certain cooperate is unaware (until now) this is going on, because what purpose does closing at 8:43 when youre scheduled to close at 9 serve? Unacceptable

I came here 10 minutes early and ready for my appointment. It’s 20 mins past my appointment now and I’m still waiting. Terrible service.

Sitting in my car across the street at Fire Wings, somebody gotta spray WD 40 on one of the front doors

They need to improve on their customer service, I called the phone kept ringing, a girl answered the phone. Put me on hold for atleast 5mins then got back on the phone and had a stanky attitude that I was even on hold for that long. When I should be the one upset, fire who y’all need to fire and hire people who actually know how to speak to customers. I shouldn’t have to be on hold for over 10mins for a simple question. To which that lady didn’t even know . 😒

This is a typical Walgreens store with lots of OTC pharmaceutical needs including cold medicine and bandages. They have a Pharmacy too. This location feels crowded with lots of merchandise which can be nice but makes it difficult to traverse with a wheelchair. They have their own parking lot with ample parking. The employees are pretty helpful when you can track one down. This location is very close to Fairfield High and so is very busy right after school (about 3:00 P.M.). It’s a good store for a quick trip. If my review is helpful please leave me a thumbs up! Thank you. God Bless!

Rude and unprofessional pharmacy staff, also experienced price gouging with a package of the last few toilet paper, sold for $30!!! About 4 or 5 times higher than its normal price! Unethical, illegal!!!

Rude and mean. always you go they are keep saying our rest rooms are not working. shame on you all.

Terrible customer service.

The pharmacy sucks and does not have good service at all

The employees at the pharmacy were so rude and unprofessional and maybe greet us customers with a smile and let us feel like we wonna come back for more service! Attitudes galore never wasting my time or money here ever again YOU GUYS SUCK REAL BAD AT LEAST SMILE

The phsrmacist, gentleman from Nigeris chinedum was great. The woman tech worked her buns oof; karenWalgreens should give bonus to them boyh. Gift card for dinner at least. Dont be cheap. Ty. :)

Always helpful. They also help me to accrue and use my bonus points.

Great customer service here, can always find what i need!

This pharmacy is absolutely horrible I called to see if they had a rx for my son that his dr prescribed today after his surgery and they couldnt tell me over the phone so they expect me to drive to EVERY pharmacy in town whos gonna pay for my gas surely they arent right???? Thats BS laziness!!!! I just called 4 other pharmacies in town and they all answered this very basic question can I fill my prescription or not ugh this is so irritating...

This Walgreens is really good one.

Great service every single time I visit the store!!! Keep up the great work!!!

Wide selection of health and Pharmaceutical supplies. Good parking and location​. Prices are reasonable

Great customer service.

I dont understand why they would open up next to a super Walmart. God help them.

Unfortunately some of the employees do not like to help you in this store.

Great customer service

Savings empowerment