Great customer service, thorough automotive analysis. Id recommend Mark Ii.

Very very respectable Ill give a 5-star

I like Mark !! Upfront and Honest.

Mon, 28 Sept 20I had problems with my 99 Honda Accord.I took it to Ron for an Evaluation & estimate. Ron called over one of the Staff Mechanics and had him to run a diagnostic on the Honda.After a couple of hours, Ron called me to discuss their diagnostic evaluation.Ron was very frank about the Hondas issues and what it would entail to get it right. He had found quite a few issues with the car.He asked me to give him some time and he would have a rough estimate on the repair cost. I accepted to wait for his call.The next day after work, I went up to the Shop and got it from Ron. He had me wait in their lobby which I did, to give him time to write out the estimate.After 20 minutes, he called me over and went over their findings, explaining to me why these things needed attention and what would happen if I chose to ignore them and approximately the estimated cost for the repairs.He also advised me on what I could do and decide what I wanted to do.I told him Id have to think about it and let him know.Ron and his Staff A.S.E. Cert. Mechanics did a GREAT JOB on my Honda Accord, however, I will take his advice.I want to THANK RON and his STAFF MECHANICS FOR THEIR PROFESSIONALISM, AND EXCELLENT WORK.TO ANYONE WITH AUTOMOBILE TROUBLES, TAKE YOUR VEHICLE TO MARK II in FAIRVIEW HTS, IL ASK FOR RON AND LET HIM DO A DIAGNOSTIC and sit down with him to discuss their findings. Hes a Decent Guy who will work with you, not against you, to ensure your cars needs are met.

Great work and excellent customer service i will be bringing my car back to them

Hands down, the MOST HONEST mechanic I have ever met.

Best place to take your vehicle for diagnosis or work done.

All the staff knowable and friendly

I cant say enough about Mark II Tune-up! Any time I have had a need for auto repair, these guys have been there. They will check, and re-check to make sure the issue is fixed. If you need a good, trusted shop to fix your car, Mark II is the place!

Im a returning customer. This shop offers quality work at great prices. The staff is great also. I recommend anyone to come here. You will not regret it.

Very confident in repair.

Well this will an easy-to-use rating,No matter what the cars issues areTheyre good at whatever job Ive given themI highly RECOMMEND Mark11 Tune-Up, Inc.😊

Great customer service. Car fixed in timely manner.

Ron was the absolute best! After hours of standing in the cold troubleshooting my car and couldn’t get it running Ron took care of me and got my car running in a few short days. I will be a returning customer and highly recommended going to this shop!!

Great place to get your car worked on.....fair prices and will not preform any unneeded work or over charge

Always on point with his diagnosis a little high but worth it warranty his work no hassles all around a plus if i cant fix it he is my choice to recommend anyone

Very honest and reasonable place. Staff very pleasant. Highly recommended!!!!

Humble atmosphere. They do great jobs and they work with you.

I gave them a call before I was planning to head up there (to show courtesy & give them a heads up) & some lady sent me to voicemail & so I called back & she answered, I asked if all vehicles that came in needed a diagnostics test, even if I knew what was wrong w my car & just wanted them to do a fuel injection cleaning service, she told me “The mechanics here don’t work for free.” Excuse me? Like what does that even mean & how does that remotely answer my question?

I have been using Mark II services for over 20 years. I wont take my car anyplace else. This team is honest, dependable, trustworthy! I recommend this shop to everyone I know!

Make appt in person

Best mechanic around! Does great work, fast and friendly...

BEST PLACE FOR YOUR AUTO REPAIRSThey are honest,and do good work

Friendly staff. Reasonable prices. Great work.

BAD BUSINESS - AT YOUR RISK WITH REPAIRS:The Mechanic Ron destroyed the Bottom Lining of the Engine Cover on a Simple Auto Repair. This caused vibrations to occur at speeds of 30mph or higher. Does not warranty work as stated. Family & Friends will never conduct business at this locationTHIS WARNING to OTHERS....VERY POOR RATING

Honest people, great service, dependable, master mechanics.

Great service. The staff was very nice and they have reasonable prices!!

Honest and fair.

They are RUDE they have you on hold for 10min or more they rush the job and didnt fix the problem then called to ask about my car gotta wait til june15 before they can see it I havent even had my car back a week Today is Thursday May 24, 2018

Took good care care of my car

Theyre the ONLY PLACE I TAKE MY 🚗. THEYVE EVEN FIXED ANOTHER PLACES MISTAKES.

They helped out my family for years had a valve issue I couldn’t figure out and they had it fixed and worked with me on payments

Know Ron and staff. They get my automobile in top shape.

They r great mechanics

Get service!!

Improve my car running abilities

Very honest and reliable

Great service

Fix it well