I purchased a bed today. Not only were the prices great. BUT the salesman who helped my Mom and I was outstanding. Very polite, funny, and made sure that I knew exactly what I was buying. He took the time to listen to us, answered our questions & was an all around great person do do business with! I can not say enough great things about my experience today. I wish I could rate more than 5 stars. Cause Id give them 1000 stars if I could! Id HIGHLY recommend buy from this store!
Beyond exceptional.. above infinity and beyond... The owner is amazing well rounded.. ready able and willing to work with you on just about anything reasonable .. you could not find a better mom and pop store that has been around this long(I know because I lived across the street from them for 20 years and their courtesy was extended to my parents back then as it is to me now)
I have purchased furniture from Modern twice and each time I was totally satisfied. The salesman Ray helped me out while I was debating about purchasing a queen size bed. The delivery men were very efficient and courteous. The quality of the furniture at Modern and prices are worth it.
Great service, and sales person had alot of patients.
What a great place. One of the owners walked us through the store since we needed to buy a new parlor set ASAP. He showed us everything that they had instock. We ended up with a beautiful couch and love seat delived in just a few days. I highly recommend them.
Decent people quality furniture
Bought a bed frame for my daughter.in and out quickly
Dont overlook this place. It has an enormous showroom. Its family run, and no pressure. I was greeted by friendly folks who let me just lounge around on different couches for an hour without bothering me. When I found what I wanted, the papers were drawn up, I made payment, and set up delivery in a matter of minutes. Im very excited and cant wait for it to be delivered.
Have bought furniture from there years ago and recently bought bed room set with mattresses he just didnt want to make a sale but wanted to make sure I got what I needed for the right price...cant wait until my set comes in
Ray was amazing, he didnt hover but always knew the right time to pop in and check on us. Cant wait for our new furniture to arrive.
P great prices on furniture awesome selection too very helpful people
Great place to purchase furniture. They are very knowledgeable and friendly.
Small family owned & been in business for a very very long time . Staff was friendly and helpful, got a GREAT deal on couch, love seat, mattress & box spring ... definitely recommend this place 1000%
I worked for this company years ago one thing I can say they are good people and care about there customer I just baught my living room set and years later the customer care is still on point....Thank you Ray...
Peter and Janet(Janice?) are the SWEETEST!! We’ve bought a few items from Modern furniture and they are always honest throughout the sales process. Not sneaky sales personalities or anything like that. They are up front and he always gives you the best options for pricing!! Opened a store card here and plan to purchase items here for a long time!
Excellent furniture and outstanding customer service.
Always excellent services, selection and prices.
Place is great bought a new bedroom set no hassle price was great and owner went beyond what he could do for us and we got del the next day really nice place and delivery people did a great job setting everything up will def use them again to buy furniture.
Great people to deal with. I even had the opportunity to deal with Steven the owner. I have never had that type of one on one experience at any other furniture store.
Friendly non-pushy staff. I told them what I was looking for and showed me exactly that, not something else or more expensive. The prices were so great I was able to purchase a second item! They had free delivery and a small fee to remove my old furniture. The price for all of that was less than the price of one item at Bobs Furniture! Plus Bobs didnt offer removal of the old furniture and charges $120 for delivery! If you want great furniture for a great price with friendly staff that actually listen to you definitely go to Modern Furniture in Fall River, right near Walmart. You will be very happy!
My boyfriend and I went here to buy some furniture for our new apartment and we had such a great experience here. We got really good deals on everything we bought and the service was great. I highly recommend this place to anyone who is looking for a furniture place with nice quality for a good deal.
EXCELLENT costumer service. I came in to pick up some new furniture for my new house and Pete was out sales associate. he was amazing. showed us all the deals and helps me save ALOT !! he was kind and no pressure. he let me look around and was just such a kind soul. I will be recommending Modern to all my friends in the future.Also, I just had to call to reschedule my delivery and the woman I spoke with on the phone was SUPER kind. she made sure to inform me that I can always call to see if they can move it up or not as well. Staff here is just GREAT!
Very friendly atmosphere, good quality furniture. Always shop small.
Outstanding service. Stephen was very professional and helpful to suggestions for my 89 yr mother. Being sure to see to her needs and comfort.
My daughter and I stopped in, she was shopping for living room tables in a particular color and style. They had exactly what she wanted. They have options for payment, no interest for 6 or 12 months, layaway. Sales associate was very friendly and helpful.
Customer service was great ! Purchased 2 mattress and a box spring for a great price. Definitely I will be going back there.
Bought many pieces of furniture from them. They have no time limit on layaway as ling as you make regular monthly payments. Their furniture is top quality. Check them out. You wont be disappointed.
Easy to find, off-street parking, clean, large well lit showroom and lots of furniture. Great no-pressure salesperson made it a quick and easy transaction. Cant wait for the new mattress to be delivered.
They gave me a good price for 3 beds with frames. They came the next day and installed my beds for me where I wanted them. Im a satisfied customer and I definitely would go back.
It was good
The owner was very polite, helpful & friendly. Was not pressured into buying anything I didn’t want. Good experience.I pinky swear!!
BEWARE DO NOT SHOP HERE!! Terrible experience. My fiance and I bought from here and the couch was defective. Took so long for us to contact the man in charge due to him never being available. Once we did come in contact with this man he settled the issue by telling us he would let us get the credit for something else in the store because they dont give refunds. Why would we want something else? Well we did compromise and tried to take up the offer in store. That was a joke! Ended up not being able to get anything at all. Now we are stuck with a broken couch that we spent over $600 for!! Smh... hope this helps you make the right choices and not stuck in a situation like I am in.
Found exactly what I was looking for. Extremely friendly staff. Delivery fast and as promised
Very good people
Great costumer service people go see peter he will taker of you like he did to me great people .
Are you kidding me? These are great people and kind .the furniture is great as well .I been going there for years they also have storage too. Some people think they can get things for free and nothing obtains to them .Seriously this is a buisness what do you expect..a handout? Well lets just say they deliver what they say and literally deliver...This place is great with good buisness and good people Id go back again! Irene
Have bought from here before. Always going back for more. 6 month layaway available as well. Great customer service too.
Really Nice People Great Product Will Go Back Only thing I wish the floor Had more of a Luxorious Selection to choose from, Great Price Point & they do Delivery! orders are super fast & Delivery Men where Great Kind yet professional Enjoying my pieces from here thanks again
Bought a mattress and box spring there almost 20 years ago. Will do it again.
Very helpful and great service!!
Prices are great and the owners are very helpful.
Im very disappointed in this place I was a repeat customer not any more now. My husband and I purchased a sectional in May was told 2-3 weeks for deliver. A month went by to then be told one piece was on back order not one staff called to make me aware of this, then told us by 6/27 it will be in the store and have 3-5 business days to deliver from 6/27, well we had to wait until July 9th just to get an answer as to when we would get the furniture so after calling more than once to see what the deal was. Then finally they delivered today and took another customers piece instead and had to go back to get the right piece, The complete lack of communication and care for customer service is disgusting after all said and done they only took off 200.00 mind you this sectional was not cheap, and they couldnt wait to bursh us off, we had to wait 2 months for our furniture and be jerked around like we were. I will never shop here again they claim there motto is We value our customers is clearly not true please think before buying something from this place.
Great deals
We are a young couple and we bought from Modern Furniture and had a great experience!! Great quality furniture at good prices, we will return!
Owner and staff very friendly and professionalStaff did a great job delivering book cases They where very careful not to damage furniture and our houseHighly recommend at least going in and seeing what they offer
I love this store !the seller Peter, is excelende seller
Like this furniture store...friendly service and great prices. go there first before you shop at large chain stores.
Great staff! Free furniture which is always awesome
Great prices and great selection
Awesome deals, and excellent customer service experience.
This place offers great deals.
VERY POOR CUSTOMER SERVICE, DO NOT ORDER ANYTHING IF ITS NOT AT STORE I WAITED A MONTH FOR 1 COUCH BEING TOLD IT WOULD BE SOONER, THEN THEY JUST DELAY FURTHER AND FURTHER WITH NO CALL. EVEN AFTER I BORROWED A TRUCK AND WENT THERE WHEN THEY SAID IT ARRIVED JUST TOO LEAVE WITHOUT IT. SAVE YOURSELF THE HEADACHES SHOP DIFFRENT STORE.
Good place to find furniture
I do like this store and its service but there really isnt much of a discount and it really shouldnt be called an OUTLET!
My favorite furniture store
Good place
Nice service
Great deals
Beautiful furniture.