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Dunkin Donuts
Hartwell St, Fall River, MA 02721, United States
Comments
Kr
Review №1

Great coffee, donuts and sandwiches. Little bit of a wait to be served but it was worth it.

ja
Review №2

I have one of the best lattes I ever had from Dunkin this morning!

Ch
Review №3

Not always the fastest, but definitely my favorite Dunkin in Fall River! I love that I am a regular and they know my order by heart 😍💪

Br
Review №4

Place almost killed me need to be better for allergy not at all

Ch
Review №5

Daily customer, they know our order and exactly how we get out coffees and even before we finish the 1st part of the order they are finishing the rest for us! FABULOUS morning crew and even the nights crew knows what we get! Theyre all awesome! Forever MY DUNKS !!

Je
Review №6

Sometimes slow. But for the most part its decent.

ta
Review №7

I don’t normally go to this dunkin but the girl who cashed me out was unbelievably sweet and her smile made my day. i think her name was sky ! 💖

St
Review №8

Absolutely a mess, ordered a donut was given a coffee, instead of my donut. I hate coffee

Am
Review №9

Im tired of coming here and having my order messed up everytime. Im not coming back. The amount of money I spend weekly and cant even enjoy my coffee and food. The consistency of workers is gone too, nobody stays there very long anymore.

To
Review №10

Very rude staff. They also looked high as a jet liner. I repeated my small order of one medium hot coffee extra extra and two glazed donuts twice!! I know its hard to get ppl back to work but cmon they should drug test them at least

Pa
Review №11

Rodman St. Dunkin is busy and very quick.

Mi
Review №12

Great as always.

De
Review №13

Iced coffee and breakfast wrap was good.

Ch
Review №14

One of the drive thru ladies this morning was so rude. The other kid was helpful, she rushed our order even though there was no one in front or behind us. My husband asked at the window cause she cut us off if the store carried an item and she snapped at the boy and my husband saying no cant order through the window, have to go back around. I get it if they were busy but they werent. We were their only customers. The other kid was very nice, she just had poor customer service skills.

Am
Review №15

Love this Dunkin employees are great always have a good coffee 😊

Li
Review №16

I ordered through the drive thru but it wasnt put into the register, bcuz my order wasnt there

Al
Review №17

Everytime a new drink comes out its always great then it starts getting watered down ( every single time )

Ja
Review №18

My favorite Dunkin!! So quick, so friendly, and literally the only Dunkin that makes my coffee perfectly. I had an issue with a charge and Cheryl handled it immediately, offered me a free beverage, and was the absolute sweetest. I will never be going anywhere else! ❤️

No
Review №19

Which one of the Dunkins I was at two different spots !!?

sw
Review №20

Been here several times over the last week and not ONE employee is wearing a mask. I was told by the manager it’s because it’s summer time and it’s too hot. I work at a restaurant and wear a mask every single day. Is it enjoyable? Absolutely not. But I would rather be in a hot mask all day than even consider putting someone’s health at risk. Especially a place like Dunkin’ that serves many elderly people. This is sad. Horrified by the management and response.

Br
Review №21

Long wait and a short line

Ch
Review №22

Great coffee and doughnuts

An
Review №23

Always friendly and perfect service

K
Review №24

Unfortunately these people had to work on Christmas morning. It was great that after working a 24 HR shift I was able to find a D&D that was open. Im not sure if they were forced or volunteered to work this special day but I would thunk it be prudent that the owner ask if they would volunteer to work on this holiday. For those who did work this day ... Thank you very much ! You were/are much appreciated and I hope the rest of your day was great ... ✌

CJ
Review №25

Drive thru waits tend to be long because order taker has a wait between each order

Za
Review №26

Employees are very friendly and by far one of my favorite.Anyone complaining about waiting when theyre ordering 3+ coffees, how about being patient lol. Everyone else wants coffee too, youre placed on lower priority because the single coffee orders are served first. Thats how every Dunkin works.For the drive through, you can easily park and get your coffee through the line quicker if theres a ton of cars in front of you.

St
Review №27

The staff and coffee is good but the hours are usually until 9 inside 10pm

An
Review №28

To make things short. The employees cant hear anything, update the intercom. Get employees who take their job seriously, and dont take your problems out on the customers. Also when you make a bagel and cream cheese at least spread it, and make it look like you tried.

St
Review №29

Drive thru was fairly quick and my coffee was perfect

Ti
Review №30

I have discovered what a dunks is and it makes me happy. Good coffee

Ka
Review №31

The staff has always greeted me with a smile! Long wait time some mornings but if you’ve work in retail, you know you can only do so much with what you have, and with the amount of rude and idiotic customers this staff deals with... I say they’re doing great!

Su
Review №32

They c you and ask same as b for.You say yes plz.Its friendly!!!!!.ai luv it😃

Ca
Review №33

Love the way they make my coffee

De
Review №34

Love DD Daily. Pleasant St. is The Best.

Sa
Review №35

I went to the drive-thru. Very quick friendly service. They dont allow chips but if they had I would have tipped generously

Ph
Review №36

One of the best customer service and best consistantly good coffee and bagels, never had any issues with staff, and on the rare occasion they mixed up the order they will replace it no questions

JE
Review №37

Was not impressed at all the employees look like they didnt want to be at work everyones running around like a chicken with his head cut off took a 7 Minutes exact to make 3 medium iced coffees in one medium Coolatta very disappointed the coffees wasnt made right neither was the Coolatta it was more like juice instead of a Coolatta

Ka
Review №38

This store was fine only i do not think they liked there job

As
Review №39

Their food and drinks are amazing. When I eat it or drink it I feel as if I am in HEAVEN

Ni
Review №40

This store sucks. They never get anything right. You can’t even get them to listen when you ask for your food to be cooked longer when you are ordering. Some of the staff are rude including the manger.

Sa
Review №41

All of you who are writing a positive review on here are lying. This Dunkin’ is a joke and most of the girls who work there are too especially the manager she is the rudest out of them all. Almost every time a get a coffee from there it is wrong I won’t dare get food because they take forever just to get your coffee never mind if you ordered food. These girls care more about talking to the people that come into the gas station and their next cigarette more then they care to wait on the customers. I’ve been in there at the counter before and I was ignored by the girls because they were to busy having a conversation before they could help me. I will go out of my way to get a coffee from now on before I ever step foot in this Dunkin again.

Jo
Review №42

Great service and they go very fast to make sure your satisfied

Cl
Review №43

Love my D&D always satisfied

Ch
Review №44

Love my XL Hazelnut Hot coffee extra whole milk and extra sugar.

Be
Review №45

Very nice place to be in the staff at D.DONUTS WARM AND KIND

Li
Review №46

If I could I’ll give them no stars but they suck so bad they take one order at a time and they always goofing around like what kind establishment is this

Al
Review №47

Drive-thru: Always mixing up orders and making your coffee wrong. Ex. I ask for splenda and they are always putting sugar. Walk-in: People who hang outside the front door of the building are constantly soliciting customers for change, cigarettes, etc.

Re
Review №48

Always feel welcome, its hard for me to drive by, Love them

Da
Review №49

Great frozen drinks and fresh delicious donuts.

Bu
Review №50

Its a small dunkins but the employees are nice

An
Review №51

Everybody loves Dunkin Donuts :)

he
Review №52

So I just got my coffe..i mean supposed to be coffe but I just paid for a cup of water ..

Ma
Review №53

It was good service polite workers

Ke
Review №54

Fire everyone and start again!! Employees are rude, cant make decent coffee and at the Drive thru, the girl says, Give me a minute!!??Are you kidding me?

Au
Review №55

We stopped in to grab doughnuts and coffee, I waited while the girls behind the counter finished their conversation in front of us when I asked where the bathroom was they said they didnt have one we could use, suffice it to say we left without anything, two little boys with dirty hands are not going to be eating with germ covered hands.

sh
Review №56

Good accept when its crowded

Ja
Review №57

Terrible sevice.

ma
Review №58

Convenient and always good coffee

Ti
Review №59

My orders arent always right but they are always willing to go the extra mile to fix it..

ch
Review №60

My favorite !!!!

De
Review №61

All the help is great

St
Review №62

Favorite place of all time

RE
Review №63

Best coffee in town

Cl
Review №64

Good coffee

Ja
Review №65

That always makes me coffee the right way

Na
Review №66

Fast and friendly service

Su
Review №67

Love my DD

Mi
Review №68

Friendly and quick.

Ma
Review №69

Love their service

le
Review №70

Great

mi
Review №71

Keeps Americans moving

pa
Review №72

Good

St
Review №73

Always great

So
Review №74

Quick and fast

Pr
Review №75

Great service

Pa
Review №76

Nice place

Jo
Review №77

Good service

Je
Review №78

Good coffee

Ka
Review №79

Americans run on Dunkin

Ch
Review №80

A+ service

Al
Review №81

❤️

Mi
Review №82

The location on Rodman st they are very rude!!!!!!!!!!!!!!

Ol
Review №83

Excellent service

Ge
Review №84

As all the places there are good and regular for the attention to the clients

Sh
Review №85

The best coffee

Information
85 Comments
5 Rating
  • Address:Hartwell St, Fall River, MA 02721, United States
  • Site:https://dunkindonuts.com/
Categories
  • Coffee shop
Service options
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
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