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Valley View Car Care, Inc
2931 Valley View Ln, Farmers Branch, TX 75234, United States
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Valley View Car Care, Inc
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Cl
Review №1

This place is quality! I took my Jeep there to get two tires replaced (brought two tires of my own). They were busy and even down a hand but still made the time to professionally take my car in and complete the requested work. One thing I appreciated was the great communication and straightforward conversation about a brief analysis they performed on my Jeep. The people working here are straight-shooters and the prices are very reasonable. This place has my future business for all of my vehicles. Keep up the great work guys!

Ch
Review №2

I can’t tell you how great it is to have such a high quality and honest place nearby. This place has been trustworthy, honest and transparent with all services that were performed and unbelievably quick as well. I would recommend this shop to anyone & everyone, I have had so many other experiences in Dallas with Kwik Lube and others that were horrendous but this place is top notch, the staff really takes care of you and goes above and beyond to help. Give this place a visit for your service needs, you will see the difference and professionalism they embody.

Ka
Review №3

🌟 pay attention females 🌟I walked in to get my rims taken off my car, I brought my other set of tires that I wanted put on.he quoted me $140, so I take the guy out to show him my car, I told him that I needed my tire sensors offof my rims and put on to the other tires that I brought. The guy then looks at me like I dont know what Im talking about and hes like so basically you want us to do twice the work. I then said I would be back and called my husband... So the guy quoted a female $140 but my husband went somewhere else and paid $40 for the exact same thing I asked for.. dont go here they were gonna charge me $100 extra.

Em
Review №4

Came in for my state inspection today. Was out in less than 30 minutes even though the guy who does inspections was on break when I arrived. Enjoyed a cup of coffee in their nice air-conditioned waiting room. They were cheaper than anyone in the area too!

Ta
Review №5

Always has been a good experience here. I had moved recently to Carrollton so went to a different place for oil change. Long story short, I ended up coming back here as they are honest and helpful, they quoted me half the price, cost of oil pan was as shown online unlike the other place who was trying to charge me double. They were so busy but was still trying to fit me. Recommend this place 100% .

Ev
Review №6

I have an older foreign car and they fixed my AC. They were quick and did a great job. A place that I would come back to and the price was fair. Not like other places I went to and their prices were extremely high. Great job guys.

Ms
Review №7

Great place! Excellent customer service. Honest send great communication. The team here really works well together.

Th
Review №8

Super fast and inexpensive. 15 bucks when you bring your own oil and filter

Ra
Review №9

I was on my way downtown to volunteer for an event. While driving on I35 in heavy rain I received a low tire pressure light. I pulled over and asked google where I could get it looked it. Google sent me here. I walked in and told them my predicament. Everyone was so helpful & kind. They looked at the tires and came back to explain that I had a nail in one and that my tires need to be replaced with in the month. They would just plug it if I was going to get my tires replaced in the near future or if I was going to wait they could patch it. I asked for them to plug it. While waiting for the work to be completed had great conversation with another patron and a gentleman working the counter. In no time at all my car was ready and I made it to my volunteer post on time. This was a fantastic experience. Thank you!!!!!

Ka
Review №10

I had great experience. I had my tire error sign on for a while even with inflated tire. Gentleman who was was working was able to resolve the issue in minutes & did not charge me any thing. Highly recommended!

Da
Review №11

Ive had good experiences here with more than one car and my girlfriend has had good luck here as well. Biggest thing is that I feel like theyre honest with me. Also helps that they have been able to drive my stick shift Mustang GT with no issues, dont have to worry about it while its here.

Pa
Review №12

Great service getting a battery replaced today! Very professional and in and out quickly. I will be going back!

ma
Review №13

Honest hard working people i was having tire problems they showed me what what was wrong and fixed it in 5 mins and did it for free when they could of taken advantage of me they are good people and all ways have been

Ja
Review №14

Good people and great service. Prices are good too. Id highly recommend them to anyone in the metroplex

Ha
Review №15

The guys here are very honest and do a great job! I have been taking my vehicles here for over 5 years.

De
Review №16

Brought my car in for an alignment and told me they wouldnt do it because my car had a problem that would just throw it out of alignment again right after they did it. They said I could come back anytime and get an alignment if I got it fixed. A year later, I needed an alignment on a different car, after selling the other car. Called to make an appointment, the first time, I sat on hold for 15 minutes until I finally hung up. Called back a different day and they said they wouldnt honor it because he said that he would only honor it 30 days after I came the first time, which is not what I was told originally. The manager offered an alignment for $29.99 for my troubles, but I would not use them, considering I already wasted $50 the first time and got no service for it. Or as he said, they did a free diagnostic. Which I never asked them for and was clearly not free since thats what my Groupon ended up going to I guess. Cant speak for their work, but can speak to the fact that the guy wouldnt even let me finish a sentence when I was talking to him. If youre using something from Groupon, Id just make sure you dont have any other issues before purchasing.

D'
Review №17

Absolutely love their service, great Customer service, quick, and informative.

Ju
Review №18

These fellas really do look after the customer, I went in looking to get a 4 wheel alignment. Normally you’re suppose to have an appointment but the these guys still took me in and I really really appreciated that especially since I hardly have off during their business hours.Great hospitality,great service,very great prices,and overall a great experience for me.Will definitely be coming here for alignments and other car needs again. I’m very glad I gave them a chance. And a big shout out for AK for being awesome to me.

Ru
Review №19

Needed a battery. I called all the auto parts store to check on prices basically all had the price from 170- 200 and I had to install it myselfI was looking for a good battery and I always use interstate battery and Valley View Car Care sold Interstate battery at the same price as the auto parts store plus they install itI was in and out in ten minutesGreat and friendly staffClean waiting roomQuick and great service

Ky
Review №20

I come here every time for an oil change and state inspections. The staff is very welcoming and professional. They take pride in their work and their customers. The service is top notch and very efficient. They have great prices, and they never try to sell you something that you don’t need. I need new brakes soon, and I know exactly where I’ll be going to get my brakes replaced.

Ha
Review №21

Hands down one of the best mechanics I’ve been to! They treated me with the up most respect, and did not bamboozle me. They explained everything to me and made sure I felt comfortable, being that any time I’ve gone to a mechanic they charge me twice the price of the service. The manager is professional and friendly. Definitely recommend this place to anyone in need of any sort of car repair!

Fl
Review №22

I used Thierry services about six years.Yesterday i went for my state inspection.The guy who took my keys and my insurance was very rude.He started to talk by phone and didn’t care about me.When I asked why he didn’t finished with me, he throw away my keys and insurance and told meIf i don’t like to wait to finish his phone I’m free to go away.In the shop I WAS FIRST AND ONLY ONE PERSONE.AVOID THIS PLACE IF YOU DON’T WANT TO BE TREAT LIKE NE.

Aj
Review №23

I had some Akebona high performance brakes and rotors installed on my 2011 Acura TL. The service was great and fast! It took less than 2 hours to complete!! Great affordable prices as well...I will return back for all of my auto repairs..

Au
Review №24

First class service, thoroughly professional, totally honest. Loved the experience. They will become my main service facility for all our vehicles.

Th
Review №25

Thanks to these guys, I saved a lot of money. NTB said I needed to change my brakes after I got my oil change with them. I declined and went to Valley View Car Care. Upon inspection, they saw that all four brakes had about 70-80% left. They were very honest and I would recommend them going forward.

Ra
Review №26

Reasonable prices for oil change, battery change and stuff. The good point being that you can use Groupon coupons to get done the the same repair stuff for half the price.They usually accept walk-ins, but if youre using Groupon or any other coupons, you would need to fix an appointment with them!

Ch
Review №27

This place is great! I had multiple things done today to my Corolla and they had it ready for me way ahead of schedule. Customer service is top-notch and they work with people to help them understand that is being done to their car, which is great for people that know little to nothing about mechanical work.

Mi
Review №28

They were totally honest and fair. They will not try to add things you do not need. You can trust them to take good care of your car.

No
Review №29

Great place and honest people

Mi
Review №30

I had a very pleasant experience! They were very honest, good communication and fair pricing! I would recommend to all of my friends.

To
Review №31

Very professional, not to expensive & get you in and out. Very satisfied customer here 👍🏽

Pa
Review №32

The service at Valley View Car Care is fast and complete. The service staff is always very polite, helpful and efficient. Ak is always up front and wants the customer to know what needs to be done on the car and how much it will cost. I have 4 cars for my family. They work on all of them. I never have to worry about the condition of my car.

Ch
Review №33

I highly recommend this shop for any Vehicle work needs I got attended the minute I arrived here for an alignment and suspension check took less than half a hour and my trucks feels just like when I bought it pff the lot and while I waited I got offered a drink but most importantly these are trust worthy works because THEY DONT TRY TO RIP YOU OFF I’ve gone to other shops and they all tried to rip me off by telling me I needed new suspension parts I will returning here for all my mechanical work from now on (P.S ASK FOR ANDRES).

Ge
Review №34

Great place here, as a woman it’s hard to trust mechanic shops but AK was great. He was honest and completed the work timely. I purchased an alignment Groupon, it was a wait but they were very nice when I arrived and completed the work and explained everything I needed going forward. They charge almost less then half of other places. Highly recommend.

Me
Review №35

Amazing service! AJ was extremely helpful and kept us in the loop every step of the repair. The repair was done quickly and at a very competitive price. Will be going back to them for any future repairs or maintenance!

Za
Review №36

I received a ad page in the mail from this company to get service done at what looked like fairly reasonable prices. So I called in to get a quote, I even told them I had received an ad page in the mail. The quote in the mail should have added up to Roughly $250- $350 max and they quoted me $750+. All I could do at this point was laugh!!!! At least be remotely on point guys..... dodged a bullet.Update to the owners reply- That was the quote to change all four break pads and to change the transmission fluid on my truck. I never requested alignment or rotors. Even if that’s what the quote consisted of why are you adding these extra very expensive things to my simple quote request. He made it very clear that was what that quote consisted of and he would need to get me a price for my oil on top of that.

Wh
Review №37

This place is the absolute best car care and customer service I have ever experienced. Their business practice is so professional and empathetic. All of the staff are willing to go above and beyond to care for your car and get it back to you as quickly as possible. I will never take my car anywhere else. They are kind, accommodating, and reasonably/fairly priced. They absolutely do not and will not money gouge you. After inspecting your car for what needs to be done, they will call you and let you know how much it’s going to be and ask you if it is all right for them to proceed with repairs. I’ve never had a place so willing to help me and not break my bank. I cannot express how great this place is. Please consider them as you are looking for a place to get your car repaired.

Th
Review №38

Theyve taken care of my cars before and Ive never had any problems what so ever! They tell you up front and have it ready in a timely manner. Unlike other lube places, when your on a budget; they dont tell you extra unnecessary things unless you request them to check. 😊✌☕

Te
Review №39

These guys are amazing. They are very honest. I had some problems with Chevy Silverado these guys repaired it at a fair price and gave me a great warranty with it as well.

Pe
Review №40

Great service! Had my state inspection done and it was quick and easy. Guys there were super polite. Facilities were nice and clean. Told me what will need to get done in the future but was not pushy about it. I would highly recommend

Ch
Review №41

Went in for a Motorcycle inspection meanwhile other inspection locations turned me away. Fast service, extremely helpful, and amazing customer service! Thanks AK!

Ch
Review №42

Excellent and fast work. Great Customer service.

Pa
Review №43

I took my car to them and had a CV Axel. They had it done quickly and reasonably priced. They guys there are always kind and helpful and I never feel taken advantage of. Great place!!

Jo
Review №44

AK was great. Had oil change and inspection. Quick and easy. Will be back. Highly recommend.

Aw
Review №45

Excellent customer service and was in and out within 20 minutes for oil change.

Ri
Review №46

Fantastic service. Ive been there once, and Ill be making this a regular place for me. I needed my car inspected. I was in-and-out in less than 5 minutes!! Saved me my entire lunch break from having to wait in line to get this done. Staff were friendly and helpful. Definitely go here again.

co
Review №47

Came about hour before they close on a Saturday and they immediately got me in (rare that they werent quite as busy as anticipated). I brought parts to change out headlights and air filter and got a synthetic blend oil change using a coupon. They had me outta there in 30 minutes. Very cool and honest guys. Ill definitely come back!

Ad
Review №48

They helped me out in a great way, service was fast, pricing was honest, they make sure you know everything thats going on, ive recommend all of my family and friends to here

An
Review №49

I went to Valley View car requesting a service the dealership said I needed to have done. The very helpful person behind the counter, sorry I didnt catch his name, took the time to explain to me that this service was not needed. Saving me 200+ dollars that I was willing to spend. THANK YOU. I will from this day forward have any and all services done at this very honest place of business. If I could give them a 10 star rating out of 5, I would!

Ro
Review №50

I asked for oil change, alignment, inspection because I saw good reviews and quick turnaround.. they called me an hour after I dropped it off saying it was done; however, I just went to county clerk for registration and no inspection is on file. Also, alignment has been driving with a pull to the left as it did before I got it done. Will be checking oil to see if it was changed shortly. When I called, they offered to reinspect and couldnt understand why I would be frustrated that they wouldnt offer to realign (didnt even bring up the oil), so I am leaving this review.It is a poor business model to argue about services with a customer who is already showing an obvious oversight. Sure, good price but absolutely not a good deal because I am questioning if I ever received service.My only option now is to leave negative reviews everywhere and pay for an alignment (again) from someone trustworthy. Ridiculous waste of time and money in my opinion. Also, when I asked for the inspection doc they said no worries because it is electronic -- be sure to get your pass/fail if you bother with these people or be prepared for repeated visits and poor acknowledgement of responsibility by their staff.Would put 0 stars if I could.

Tr
Review №51

Knowledgeable mechanics, conscientious service, friendly, great prices

R
Review №52

Oil change service was fast. Pricing was very reasonable.

da
Review №53

Very knowledgeable staff. Quick turn around and would definetly use them again in the future.

Ky
Review №54

Literally the best car service I’ve ever gotten. I’ve taken my car and will continue taking my car to these honest men. Extremely helpful and i always like that i get a fair deal and complete exploration as to what is wrong with my car. Thank you guys!

Qu
Review №55

Honest, fair prices, and reliable!

Ry
Review №56

Good honest guys. Had to get a minor service done to my car and the dealership and other chain auto shops quoted me $300. These guys did it for less than half that price and got it done quicker. They don’t try to screw you over on every little thing like the bigger shops. Overall great experience and will come back.

An
Review №57

These guys are great. AK Was very helpful and honest with the work that needed to be done to my car. He showed me the parts that needed be replaced and answered all my questions. If you are looking for a honest place to get your car repaired this is the place!

My
Review №58

Came in for an oil change, they were so considerate and took good care of my hybrid (tech even delayed his break so he could get me in and out quick!) Will definitely return. I am very pleased with the recommendations made and the service.

Bl
Review №59

Wonderful customer service and a warm welcoming! Was quick on service enjoy my experience. Also clean office. Really enjoyed my visit.

Xa
Review №60

Great service! AK was great!!!! I am new to area but will for sure make this my go to shop for my car needs ❤️ Professional and personable 👏🏽

ib
Review №61

I took my vehicle to these guys after having a terrible experience at another repair shop that wanted to charge me $980 to have my brakes done. A.K. was the service writer that helped me. My vehicle would vibrate when I would apply the brakes. The other shop told me that I would need brake pads and rotors on the front and rear of my vehicle. Keep in mind that my vehicle is a 2017 accord. After the technicians at valley view looked my vehicle they noticed only the front brake rotors were warped and the rear brakes were still in good condition. I end up replacing the front brake pads/rotors which fixed my problem. I saved over $700 dollars by going there and getting my vehicle properly diagnosed. I Highly recommend them to anyone need any vehicle repairs done.

Is
Review №62

As soon as I entered and mentioned I got a deal on Groupon the manager said that I shouldnt have done that because they charge him 45% for the service. After he lifted my car for a wheel alignment he told me I had to pay extra to complete the service. I asked him why he was charging me extra and that I would have to come back with the money but he said that he wasted too much time already on my car and this wasnt worth it for him.Not a professional shop and I do not recommend going to them.The manager would not honor my Groupon voucher, and when I ask him why he was charging me extra for the service I already paid for he accused me of being one of those customers, whatever that meant in his mind.He told to go get a refund from Groupon and leave his shop immediately.Awful manager and dishonest in their service.

Sh
Review №63

Highly recommend these guys. They are very honest and go above and beyond any other repair shop. I needed my car repair and they even gave me a ride to work and came back to pick me up after. Will be going back!!

Ch
Review №64

Got a coupon off groupon and it was the easiest and smoothest transaction Id ever had at an auto place. Super nice people. Ill return for sure!!!

Co
Review №65

Went to Valley View Car Care Center a couple of weeks ago. They were able to fit me in on Saturday without an appt. the two guys were very efficient, knowledgeable and helpful. Got an oil change, tire rotation, and inspection and it didn’t take them more than an hour or so. AND at a very reasonable cost. Definitely will be sending my referrals there and “I am through with the overselling, what’s not wrong with my car dealership.” Thanks guys at Valley View Car Care. You are wonderful! 💕🤚🏻👍🏻👊🏻👏🏻

Je
Review №66

They managed to sneak me in for a quick repair on short notice. They were friendly and professional. Then they were able to inspect the repaired vehicle. Excellent shop.

Ga
Review №67

Great place, very knowledgeable group of guys. They did exactly what they said they would after finding the problem. Great prices. Almost half the price of the dealership

Li
Review №68

Came in with a flat tire, hoping to get it plugged. They tried filling the tIre and when it wasn’t taking air they went ahead and jacked it up and put the spare on for me. I didn’t realize at the time that when I arrived they were actually closing but they didn’t turn me away and we’re incredibly helpful and and informative, all for a great price. From my experince this seems to be a great business and I wont hesitate to go back.

Mi
Review №69

Very fast & get u in & out.

J.
Review №70

One of the best shops Ive ever used. Friendly, helpful, knowledgeable staff, reasonable prices, and most importantly: HONEST!

Do
Review №71

I found Valley View Car Care to be a pleasurable experience. My service was affordable and completed under the time estimated. Ill be going back again!

Ro
Review №72

The first time I took my car here (mid 2016) I had a long chat with Kenny, I wanted to get a feel for his level of expertise, his customer approach, and his motivation as far as running this shop. I had a very good first impression and decided to make this my go to place for auto care. From an oil change, A/C work, to a check engine light, I always get great service. Julio always does a great job of explaining the problem, explaining my options, and answering any and all questions I have. I will be taking my business here for a long time.

Di
Review №73

Knowledgeable mechanics and affordable pricing. Have been going here for many years. Cant say enough good things about AK and his associates! Honest and kind!

Ab
Review №74

Awesome and fast service! AK provided good customer service and Nicholas (mechanic) did a great job! Highly recommended.

Ja
Review №75

It is a treat to have such a great group of people working in our neighborhood! Every experience Ive had with Valley View Car Care has exceeded my expectations. These guys are knowledgeable, fair, professional, and polite. If youre looking for car care Id highly recommend going to see these folks, I think youll be as delighted with their service as I am.

Li
Review №76

I have an older car but it’s important to keep it running as long as possible, but not to spend money where it would not be practical. These guys remind me of that and try to find a way to repair it to keep it on the road at minimal cost. Plus they see that I don’t have to sit at their facility for hours while my car is repaired or serviced. I trust them. And nowdays, that says a LOT!

br
Review №77

These guys are nice and they dont charge an arm and a leg.

ch
Review №78

This is the best shop in the area pay them a visit. They have been very honest and helpful to us! We will be back again.

fi
Review №79

Visited the shop on a Friday afternoon for a state inspection. only one staff was there with 2 cars and he was rude. I guess owner might not pay him well.

Mi
Review №80

Let me just start off by saying that this is one the best auto repair shops that I have ever been to.My car kept having issues and no one could figure out what was wrong. I took my car to several other shops before coming here. Valley View Car Care figured out exactly what was wrong with my car that same day I took my car there.Also, their customer service is great which is definitely a plus when youre stressed about not knowing whats going on with your car.I will continue to bring my car here. Thank you for everything!

Za
Review №81

This is the only place i will bring my car. I usually work with AK, he has great customer service and so does Julio, but AK is who i deal with, this last time i brung my car in because it was making a loud noise, it was pretty expensive to get fixed so he got me on a payment plan with SNAP and they fixed my car the same day they got the parts, unfortunately it was still making a noise when i picked it up days later for personal reasons, that same day he fixed that issue for no extra charge, he’s really helpful always offers to pick me up and drop me off at home/work whenever I have to leave my car at the shop, he’s extremely knowledgeable. This is the best most honest car place that i EVER actually been to, most people try to get over on you but not them! I DEFINITELY recommend this place !

Ne
Review №82

Great service! The people working here were very friendly and knowledgeable, got my car fixed and was in and out! I will be coming back again.

Ke
Review №83

Took my car to get it serviced and manager gave me recommendations which fix the problems I was having with my vehicle. Very honest and great services. Will go there again and highly recommend.

Ca
Review №84

Great service, fair prices, and the staff is very helpful. Overall great experience

Be
Review №85

Great service and always fast!

Ma
Review №86

Quick, honest, and professional service at a decent price! Thanks again guys!

Ro
Review №87

Everyone was courteous and professional. I was in and out in the time they had told me. I will go back.

J.
Review №88

Great service, friendly/helpful staff, and reasonable pricing. Im grateful to have found this shop!

Ki
Review №89

Excellent service. Friendly and helpful service.

Sh
Review №90

Great service

Yo
Review №91

Super fast and efficient inspection. Highly recommend.

Hu
Review №92

I have been getting my vehicle serviced here for years and they always do a great job at a reasonable price. Will definitely continue to take my vehicle here and highly recommend them.

Al
Review №93

I went to get my inspection done and they were very fast and friendly. I was worried that because I came close to closing time they wouldn’t take me however they were very nice and did not make me feel rushed. I highly recommend them.

Se
Review №94

I bought a Groupon to get my car inspected here. I called to make an appointment and they said I didnt need one for an inspection. I showed up around noon, mentioned I was using as Groupon, and was told that for the Groupon an appointment was needed. They were ready to inspect my car until then, but now they wanted me to make an appointment for late afternoon. I left and then got a refund for the Groupon.

Ad
Review №95

Kenny is amazing, he was very honest and fair on my repair. Gave me advise on my upcoming repairs as well, this is my go to shop for now on . Thank again Kenny see you in a couple of weeks

Da
Review №96

Great service from AK and his techs, very knowledgeable group will definitely be back!

J
Review №97

New management. Much better service. More like the original!

Ki
Review №98

Ive gone quite a few times to these guys. They fixed a leak in my tire without charging me even though i didnt have anything else done.Ive also had a starter installed in my 2006 Avalanche and their job was a lot less than the quote i received from the dealer. Works fine now.

Ji
Review №99

I have been going to Valley View Car Care for over two decades. They have always provided excellent service at a reasonable cost. They have done everything from oil changes to air conditioning replacement. Ron and his staff are great people and always friendly. Best of all, when I just needed an inflate, a light turned off, or a minor adjustment, they were done at no cost. Once, years ago, when I had catalytic converter problems, the hit it with a hammer and said see if that works for a week and if it does, pay me $20. It did and saved me $200.Most times, minor fix or oil change, I drop it off in the morning, walk around the corner, eat breakfast, and then return to pick up my car.I have gone through 4 cars using Valley View Car Care and will continue using them with any future cars. They can fix them all.

Mi
Review №100

Good people, using this place 8-9 years

Information
27 Photos
100 Comments
4.7 Rating
  • Address:2931 Valley View Ln, Farmers Branch, TX 75234, United States
  • Site:https://valleyviewcarcare.net/
  • Phone:+1 972-241-5754
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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