They mess up everything and make it hard for you to get ahold of anyone to get it fixed. Missing items, incorrect sizes, items out if stock on day 1, the list goes on. I received batches of catalogs I didn’t even order before finally giving in, wish I hadn’t taken the bait. Surprised they are able to legally operate in this manner.

I choose Fancloth as the head of the Booster club in our small community. I have been in charge of ordering and selling all of our gear for 8 years. We choose to go this route so we would not have to set up a retail area every Varsity event. This was to make our volunteers life easier. It dId not, it was a nightmare. Everything was wonderful until we closed the online store. We had 3 1/2 weeks until Homecoming but were told no problem you will have your gear. We didn’t receive anything until a month after that so almost two months after our store closed! Fall sports were almost all over. No one returns calls if you happen to get a person they tell you it’s not their department. We also didn’t receive several of the items ever and other items were not the right size. I had to make a list and email the company to get reimbursement to the costumers for items that were not received or wrong. We are back to using a local company tHat does it right!!