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West Shore Home
13701 Hutton Dr Suite #102, Farmers Branch, TX 75234, United States
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West Shore Home
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Ha
Review №1

I am not happy to say the least with my new shower installation. I believe it was built out of scraps or left overs. The front wall is 3 inches wider than the back wall. (see pictures) Both door stops are installed upside down (see pictures) The door panels are not wide enough (see pictures) The new sub floor was stopped about 2 inches back underneath the shower sill. This will make it difficult / almost impossible to repair/replace the rest of the bath room floor without the shower being removed or damaged. The sales rep spent most of his time telling us how great the installers are.I contacted our sales Rep Nicholas last week. some one from their office in Farmers Branch called and said I would be contacted by installers to address these issues. It is a week later and no installers. The original installers were Rossi S. and Robert B.

Po
Review №2

Nathan and David were our installers for our upstairs shower and they did a FANTASTIC job! They got here promptly at 8:30 and were completely finished by 4:30 and you literally couldn’t tell they had even been here except for our beautiful new shower! They were super nice and professional. We will definitely be using West Shore Home again to renovate another bathroom!

Sh
Review №3

Giovanni S. and Jay P. did a Great job on our shower dismantle and then new install. Very organized, respectful and courteous. I would highly recommend West Shore Home to anyone. Great Job Well Done. Sales guy Nick Cenci was Great too! All on time and Professional in every way.

Ka
Review №4

I am beyond pleased with our new tub and shower combo from West Shore Home! From the sit down with their representative to plan it all out to installation was painless. Installers Rossi S. And Robert B were professional, courteous and quick. I am very impressed with the ease and speed of the project. The tub and shower area looks much better now. I highly recommend West Shore Home for your bathroom project. I would definitely use them again.

de
Review №5

Giovanni and Jay P. replaced our bathtub with a walk-in shower that I absolutely love. It was exceptionally well done from start to finish, including the clean-up after the work was completed. I cant wait to use my new shower with the built-in folding seat!

Th
Review №6

I am glad I had a good experience with my shower installation. I was able to get my consultation appointment the next day on a Saturday. Bonus points so I didnt have to miss work. Jessica Clark was the rep and she was very professional and knowledgeable. The price was higher than what I was expecting, but they had great finance options. Nathan and David did a great job with the installation. There was one hiccup in that the hot and cold water was backwards, but that was promptly corrected with a phone call. Luis came out and got that fixed with no problem. He too was professional and quick. All in all I had a great experience and I am enjoying my new walk in shower. I would recommend them for sure!

JW
Review №7

I needed a bathroom converted to walk in shower and needed it done in a timely manor, because of medical reasons. Justin & Josh did a great job and kept the area very clean and the work was done in one day. I wanted the bathroom to stay the same as the decor of the house. Im reviewing the installers which I will say they were very professional.I did have a leak not these guys fault but I will say West Shore sent a plumber to fix it very fast and have had no problem with the work or any other issue. I will give West Shore a review this review is for the installers.

Ma
Review №8

We are thrilled with our new bathtub/shower remodel. Aaron and Will did the demo and install that just seems perfect. They were on time, explained every step to us, protected our floors and walls, cleaned up and left us with an absolutely beautiful bathroom. I will definitely use West Shore Home for my other bathroom in a couple of years.

Da
Review №9

Michael and Kyle were amazing, they completed everything in a short period of time and it is pristine! Were very happy to get rid of the old tub in our guest bathroom and add this amazing walk in shower. Great job guys!

Br
Review №10

I was in need of a bathtub to shower conversion, so I contacted West Shore Home and from that initial contact to project completion (4/27/2021)the entire process went smoothly. Everyone I dealt with from the company was friendly and showed myself and my home respect which is quite important for me. When the installers Ryan Scott and Jose Lopez arrived (within the time frame that was promised) they got right to work. I was pleased with the finished product and the condition they left my home in. I would totally recommend this company.

Kr
Review №11

From our free consultation through installation we had a great experience with West Shore Homes. Our installers, Ryan and OP, did an excellent job and were very professional. Would definitely use them again!

Ke
Review №12

Sales associate was rude and ready to leave the minute they stepped foot into my home.He made us feel uncomfortable, at times mocking the location and type of home re owned.He also laughed when we discussed our project going from a standing shower to a tub, stating no one ever does that.He was completely turned off when we chose not to pay 10K for our project and stopped talking completely and left our homeI called sales office the day of the encounter to speak to sales manager- none available.I was told I would get a call back the next day- that was 3 days ago. Still waiting for my call back.Overall this company appears to not care about customers and cares more for their money. I would not recommend this company to anyone.SAVE YOUR TIME!

St
Review №13

We needed a tub to shower conversion for my mother-in-law who lives with us and suffers from dementia and COPD. My wife called and set up an in-home sales visit. Jason Whiteley arrived as scheduled. Jason is a jewel; he was punctual, professional, attentive, knowledgeable, engaging and informative. Two days later, West Shore Home called to schedule our installation. Four days later the installation crew (Justin, Josh and Chris) arrived around 8:30 am and completed the job around 4:00 pm. The install was challenging but looks perfect and the bathroom was left spotless. As far as we are concerned, West Shore Home, LLC is the way to go.

An
Review №14

West Shore staff installed a shower. The service and the results was beyond my expectations. Chris and Emmit were prompt, courteous and very detailed oriented. They worked diligently on making the drain fit with the shower pan in my 50 year old house. They found a tiny scratch on one of the panels and and another brought to my house even though it was at least an hour away. They saw I needed some assistance in moving a piece of furniture and they did it for me. These young men are an asset to your organization.

Le
Review №15

Ross & James replaced my tub with a walk-in shower in one day. It looks amazing, I am very happy with the work.

S.
Review №16

Rossi S. and Garrett K. were professional and patient. They took their time to do the work. Nothing was rushed. The quality and quantity go hand in hand with West Shore Homes. We are beyond satisfied with the quality of their work. Thanks again Rossi and Garrett!!!

Ni
Review №17

We had a tub to shower remolding. Our installers James M and Kendrick were wonderful. They were extremely professional, helpful and ready to answer all our questions. I highly recommend this company and these 2 young men. We are very happy and satisfied.

Li
Review №18

I went from having the ugliest bathtub to the nicest walk in shower. It looks so beautiful! I definitely recommend this business for your bath or shower remodeling. They are true professionals and Im very satisfied with the results. Allyson, their sales rep, took the time to explain all the details of the project. Jay P and Giovanni S, the installers were great at their job. They were punctual, professional, with a great attitude and worked really hard to complete the project on time. They took care of every little detail to make sure I was involved in the process. They communicated every important step and kept everything clean. The only thing that was different than my original plan was that the project got rescheduled for a date 30 days after. They were still waiting for some materials to arrived. Not a big deal as they communicated the need to reschedule in advance. Some parts are custom made so I totally understood. The results were so nice that it was totally worth the wait!!! Thanks to Jay P, Giovanni S and West Shore Home!

Ga
Review №19

Jasmin & Joe did an awesome job with our bath remolding. They arrived early and worked tirelessly for more than 10 hours to complete the tub to walk-in shower conversion in 1 day. These young individuals were very professional and efficient. Also, our sales rep Devin was very professional and responsive. On a final note, we signed the contract on Tuesday and the job was being completed on Thursday of the same week. We highly recommend WestShore Home.

de
Review №20

I had them come out to do a free estimate last Wednesday and a week later I had my new shower installed. Zach & Ryan Seig were prompt, courteous, friendly and did an excellent job on removing my old shower and installing my new one. The best part is the lifetime warranty. I now look forward to taking a shower and feeling clean once I exit the shower.

Ce
Review №21

My installers, Jose G, Ricardo R, and Mike O. They did an extremely awesome Job converting my Jacuzzi tub into a bath tub.These guys were Great! Very friendly and professional. They did an excellent job cleaning and hauling all the stuff away.I will recommend West Shore Home to all my family and friends. Thank you so Much!!! Happy Holidays completed just in time for Christmas. The best gift to myself ever!

Ma
Review №22

Had my old tub removed and a shower was installed. Jasmine and Michael H. were on time and very professional. Jasmine explained everything that was going to happen with instillation and they put down cloth/drop cloth from front door all through out my hall into my bedroom so my floor would not get dirty which I thought was awesome. Arrived on time and job was completed by 4:30pm and they cleaned everything up and left my bathroom just as it was before they arrived. I just love my new shower!!! Definitely will be using them again when the time is right.

Tr
Review №23

We are so happy with our new shower! Our old tile shower had a bad leak and needed to be repaired. The sales rep Brian was very helpful and knowledgeable. Our installers Chris and Matt came out on a very cold day this week and did an outstanding job! They were very friendly, helpful, and hard working from start to finish. The whole process was really easy on us, and were glad to have a new shower that doesnt leak with a great warranty too!

Jo
Review №24

Dont get me wrong, the work looks nice at a glance, but for the amount of money that I paid It was not worth it. We paid a little over 10 thousand dollars for the same thing we had before, and that was me going back and forth on the price and when I tried to call and stop the project (the legal team called and me) and said my 3 day window was closed and that I would have to pay 35% of the cost. they had to come out again to complete a job that should have been fixed at the start. One of the workers decided to eat candy corn in the restroom and just left candy corn in my wife closet. Low end shower for a high end price. Dont make a choose in the middle of the night and let 3 days go by. You will regret it.

Ba
Review №25

I called and made an appointment to speak to someone to give me an estimate to have my shower remodeled and the next day Jessica came to my home. She had sample products and explained the process. I decided to have them do the remodeling. On the day of installation Levi Deante and Dee came on time and explained what they would be doing. Whenever they needed to turn the water off they told me. They were very nice and they were finished about 2:30. I am very happy with my shower. I highly recommend this company. The workmanship is very professional!

Ke
Review №26

Awesome experience. The installers John J and Michael H were great. The shower looks excellent. The job was done in no time! Im super happy. Oh and our sales person Jessica was awesome too!

Ci
Review №27

We have a 1979 home and bathroom tub and shower were original. We contacted West Shore Home and our first greeting was Christian. He explained how the program worked and we were able to get it ordered. The next step was the day of construction. Adrian and Jasmine came out amd explained each step of construction throughout the process. We had a few concerns and they answered all questions and took the time we needed and answered them in full. No hesitation. The job was completed today and we could not be happier! They completely cleaned up everything and we had nothing else to gather. All trash removed, floor was swept. Amazing team those two very hard working people are! Christian was awesome too and spent all the time he needed in explaining each answer to our questions.Way to go West Shore and your amazing group of team members!

Ke
Review №28

Had a master bath full shower replaced. The work was superb and my master bath looks awesome. So pretty. The workers that spent there time in doing this job was awesome. After the job was completed they cleared up every thing and we were just amazed of the results. Thank you Kendrick W and Tyler B for an amazing job you did. They were very friendly and we enjoyed having them in our home.

Ha
Review №29

Michael and Kyle did a great job installing my walk-in shower. They were prompt, answered all my questions and worked tirelessly. I think they did a great job cleaning up and used plenty of dropcloths.Thank you Michael and Kyle. I love my new shower and your professionalism.

Ol
Review №30

Rossi S. and Garrett K. did an outstanding job remodeling the bathroom with a new shower. I would recommend them highly. They were very professional and left everything clean. A five star performance!

Sy
Review №31

Bathroom installation was amazing and I give all the credit to Ray (Branch Manager and Mario (Lead Installation Tech) Very Professional and communicated the entire time about the job, very clean and thorough with all the details. Mario and his assistant did a great job from beginning to end, very respectful and informative. I could not be more happy with my new tub!!! And they left my house looking better than it did before they got there.

Vi
Review №32

Nothing but a positive experience from customer service to installation. We love our new shower. I feel like I am at a hotel when I walk into the bathroom now. I highly recommend giving West Shore Home a try. Armando and Luis were thorough in making sure all the small and intricate details of the installation were taking care of. Everything from making sure the floor was level down to the caulking of the crevasses. Truly professionals were at work.

De
Review №33

We did a bath-to-shower conversion. From start to finish I was very impressed with the professionalism and workmanship that I got from our installers, Levi and Deante. They knew exactly what they were doing and worked very well as a team answering all of my questions as the installation was in progress. After they completed the project you couldnt tell they were even there. They were here at 8am and the project was complete at 5:30! Also, cudos to Julian who came to our home to explain the West Shore process, the materials to be used, the cost and what to expect once the project started. Great job. Great company!

an
Review №34

John J and Michael H were both very professional and knowledgeable. They did an incredible job, they even corrected mistakes made by a previous contractor. Wonderful job! We are very happy with West Shore Home Dallas! Anna

M
Review №35

After seeing their ads for 1-day shower installation, we called for more information. The presentation representative, Brian Laird, listened to our expectations and presented options to what we had in mind. Not just a low-pressure presentation, NO-Pressure. We were presented with a variety of options and chose the options which best met our needs and taste. The price, and the financing options, were very reasonable.Scheduling was very flexible. On the the day of the installation, the installers, Aaron and Blaine, were on time and got right to work. The installers paid a great deal of attention to containing the mess to just the area of the installation - drop cloths everywhere.Aaron and Blaine took the time to explain what they were doing and answering any questions I had.When they were done, Aaron and Blaine gave me basic maintenance and operation instructions, picked up the drop-cloths, and vacuumed up not just the area they worked in, but also around the drop-clothes. They even cleaned up the sawdust in the street.In summary, a quality product, and a professional, class act every step in the process. Would definitely recommend to everyone.

Ca
Review №36

WestShore Homes did a fantastic job on installing my new shower. It is absolutely beautiful. Thanks to Justin, Josh, Mike and Jason. I give them a 5 star rating!

Ca
Review №37

We love our new shower!! The installers Nathan and James were very professional. They explained what they were going to do step by step and did an amazing job!! Also Sean the Design consultant that we met with was also very professional and explained to us what we were getting and the process. We will most definitely be contacting them again for our next shower/tub project. Thank you guys very much!!

Cy
Review №38

Torrey and Mario did a splendid job. They were very professional, cordial and kept me informed every step of the way by showing me the work-in-progress. Arrived at 9:00AM and were substantially complete by 6:00PM. The workers also removed an old cast iron bathtub and shower doors.. Two of the new shower parts were unavailable and Torrey drove to the warehouse on Saturday morning and returned to complete the job within a span of two hours. I am very pleased with this company, the quality products and material offered and specifically, these two workers who installed them.

KE
Review №39

Tyler and Colby did a great job removing my old cast iron tub and wall tile and then installing my new shower! Great professional work, even made enduring the banging noise tolerable as my new shower is fantastic! Thanks guys and thanks West Shore Home!

Je
Review №40

Very prompt in and out in less than 10 hours, Very professional and courteous, We love the outcome on replacing the tub for full shower upstairs, The guys were very neat in their installation and clean up, We have rental properties we are considering replacing tub for full shower for tenants safety

po
Review №41

Arnold, Daniel, and John did a amazing job and they get a five star review from The Garcia Family, They are hard workers and we absolutely love our new shower!! They deserve a Raise because they did such a amazing job!! Thank you so much for everything thing have a nice day!

Ch
Review №42

I love my new shower. Our installers where fantastic. Job was done in a day and no MESS left behind. Christian and Will were very professional. I will definitely recommend your company.

He
Review №43

We chose West Shore Home for our shower replacement, and found the best materials and installation for a very reasonable price. Initial consultation was seamless, as we were presented with a multitude of styles and finishes, not to mention the presentations ease of choices with regards to personal touches. Measurements were taken on that first visit, and the cut pieces were delivered and installed in a timely manner.The installation was done in one day (approx. 9 hours) by two highly professional and dedicated installers, Armando and Jose. Both were extremely pleasant and a joy to have in our home.Thank you West Shore, for providing great service to our Texas family.

Ch
Review №44

Our installer, Jason B., did an outstanding job on our new walk-in shower installation. Answered all of our questions and had us inspect specific points during the installation process. Well Done!

Da
Review №45

Emmitt and Dustin did an excellent job with our new shower. They were friendly, answered questions and very efficient. They finished the job in less than the advertised time. The installation shows the quality of the materials and workmanship. We plan on upgrading our other bathroom and would happily request that these two gentlemen do the installation.

Ta
Review №46

Jose L and Rossi S. Did a awesome job on our shower . They came in respectfully and cleaned up there mess when they were done. We are very pleased.

MS
Review №47

I want to thank Jacoby and Danny for the amazing job they did on my tub to shower conversion! These young men were courteous, extremely respectful, worked efficiently and quickly to get the job done and then cleaned up as they went out the door! It was a pleasure to watch them work today and I cant say enough nice things about the new shower - its amazing and Im so grateful!!

To
Review №48

Had a Full Shower Replacement! The work is superb and wow what a difference. The two workers John J and Nate L are two of the most friendliest guys whom came in worked two days no stop. They had great attitudes and answered any and all questions that was asked. They were experts when came to the job. They tore out the old Tile shower and went back in with a brand new shower revamp. They showed and told us all the major steps that was going on. I highly recommend West Shore Home for youre Bathroom Makeovers. John J and Nate L thanks for a Super clean Fast and professional job, and a couple good days of laugh and poking at few jokes along the way. This kind of Attitude makes a customer relax. Well Done.

Da
Review №49

From the initial sales consultation through scheduling, installation and clean up, I have been impressed with the professionalism of all of the West Shore Employees. Timothy Owens, the sales rep, mapped out a perfect shower to replace my existing tub. All communication from the company insured a perfect schedule for installation. Christian and Devin, the installers, showed up exactly on time. They were extremely efficient, professional, organized, and clean during the entire process. They arrived at 8:00 am, and were completely cleaned up and out the door before 2:00 pm. I could not be happier or more impressed with this installation. Thank you West Shore!

Jo
Review №50

I called west Shore Home to remodel 3 bathrooms in my house . I called them on Thursday, customer service scheduled an appointment the next day Friday at 2:00PM to get an estimate to get my 3 bathrooms redone. I waited till 2:15 since nobody showed up I called the office. They tried to contact the designer office there was no response from the office. They tried to reschedule my appointment I declined to do any business with this company. If they keep an appointment how could you do business with them. Just wasted my valuable time.

Je
Review №51

I want to say that Craig and garret did an amazing job on installing my new shower,And I want to thank Jason my rep for making sure it all went will I would recommend you guys for anything .

Br
Review №52

Eric was super efficient at showing us the unit we are buying. Company is solid and great to work with. From sales to service so far 6 stars. Jose Lomas and Ryan Scott came to do the install. This was a tough one because it was a soaker tub and the doorway had to be widened. They were very courteous. worked diligently into the night to complete the project within the 3-day promise. I recommend this group of installers as well as the salesman, Brian Laird, to do your bathroom upgrade. We are very please based as to how it looks today. Photos below not showing what it use to look like not proud of that LOL

Ma
Review №53

I was very impressed with the professionalism, courtesy and work ethic of my bathroom shower installers Torrey and Jacoby. They arrived on time and completed the install the same day. They left my home in the same condition it was before they entered ( except of course the gorgeous shower they installed), they kept me informed of their progress and asked for my input on where I would like the shelves, seat and grab bars to be installed. These guys are definitely good at what they do and their skill was evident in the finished product. They also took the time to give me tips on how to clean my shower and informed me of the warranties that are included with the shower, along with the number to call for a warranty claim. I couldnt be happier with my installation experience with westshore home.

ny
Review №54

I am beyond impressed with West Shore Homes right from beginning to end from Allysen the sales rep, George in customer service and Zach and Ryan the installers. Thank you all for our beautiful walk in shower.

Je
Review №55

Adrian & Luis were amazing. They were on time both days, very friendly, kept me informed the entire time, & cleaned up everything before they left. It was a 2 full day job that they did beautifully. I am beyond happy with the updated bathtub/shower.

De
Review №56

Walk in shower install. Great work, start to finish..

Ja
Review №57

The shower is nice. However the wake of demo is still with us. Never have I ever hired a company who would not seal the drywall. The contractors didnt even have their own cement to cover the hole from the old shower. They didnt seal the greenwall. Just horrible. Management and Corporate are not helping. I am having to hire another contractor to finish the job.

Mi
Review №58

They no-call/no-showed me twice. When they actually came out, I didnt get an estimate in writing. To be fair, thats what the next appointment was for. I watched the rep type in the appointment on his schedule, and worked my entire schedule around it. No-call / no-show. When I called, I was told simply that I wasnt on the schedule. If theyre that bad at at something as simple as scheduling and follow up (I havent heard from them since), itd be very hard to trust them with thousands of dollars worth of work.

Ch
Review №59

We have been wanting to update our old jacuzzi tub into a walk in shower for awhile and have been seeing the West Shore commercials. I was skeptical, but then saw some friends from church share that they had West Shore remodel their shower, I decided to have them come out for an estimate. Tracy braved a torrential downpour to go over the process, give us an estimate, and the options available. As we have a home built in the 70s, I was concerned what they would find behind the tile. A big selling point was once you have your estimate, that is it. If they run into issues once everything is tore out, they handle and do not charge extra. They came to install 3.5 weeks later. Jose G and Chris G were great and professional. They laid tarps down and and got to work - had the old tub and tile completely gone and cleaned out within 2 hours. They constantly vacuumed and cleaned the bathroom between every step. Day 2 was another day of torrential rain, but they continued to diligently work, cutting and prepping inside their truck. We are absolutely thrilled with the completed shower.

Ca
Review №60

Our installers, Aaron and Joe, were very efficient and the work was excellent. They were also very personable, polite and friendly. Clean-up was very well done. We thank them both for all their hard work.

Be
Review №61

Very pleased with the work that Jason & Chris did installing our shower/ bath. They were professional & on time. Did a good job cleaning up too. Our shower looks great.

Ph
Review №62

Jasmin, Johnathen and Tyler came out and did the most amazing job ever removing our old tub and putting in a brand new shower! They were not only professional, skilled and quick, they were genuinely the nicest and most pleasant people. They had everything ready to go and worked smoothly and efficiently. Our experience with Westshore Home from their phone schedulers to Tom the design consultant to the installers John, Jasmin and Tyler was absolutely top notch. We’d recommend anyone who is needing a shower install use this company. We plan to have them redo our shower in our second bathroom next year and we will be requesting John, Jasmin and Tyler to return!!

Ni
Review №63

We had a shower remodel done. We had them take out a wall and install a shower in our downstairs bathroom. The room looks much bigger and it is brighter.Thanks to Kyle K., Neil K. And Shawn F. For such a wonderful job! We are well pleased!!

Li
Review №64

Great customer service from Chad in demonstrating West Shore Home’s products. Top notch work from Tevin the installer. A bathtub to shower conversion that meets my needs. Pictures of before and after completion of the work. Great Job.

Ga
Review №65

They made it custom just the way I wanted. They protected my floors and kept my home clean. Very happy with the result and the installers. Both Jose Lomas and Victor P. Looking forward to many years of enjoying the results of my project.

Am
Review №66

Amazing experience from quote to installation completion! We had two showers installed over two days. Our teams (Jason & Trevor and Creg & Will) were on time, professional and extremely efficient. The finished products are beyond our expectations and both bathrooms were left in pristine condition. We highly recommend this company to anyone looking for a smooth process to update your showers! 100% love the look and the experience from this company!

Do
Review №67

I had a bath tub conversion to Step in shower and the process was amazing 5 star job. I had Jose Lamas and Victor P. They were very professional and respectful of our home. Shower looks great and I can’t wait for silicon to dry do I can test shower. Would recommend this company and these installers.

Re
Review №68

I always wanted to take my bathtub out and have it as a shower only. I reach out to Westshore Home to remove my bathtub. I contact them and set a date to talk to rep. The Rep was very nice, professional and polite. He new his job and he was very detailing how everything would be done. When the workers Michael / Kyle came to do the job. Mr. Michael once again explain everything what they will be doing. Mr. Michael explain every step to make sure that I was comfortable before they installed anything. They got the work done in a day. They were on time and went right to work. I thank you Michael / Kyle for my beautiful shower.

Am
Review №69

We had the greatest experience with WestShoreHome installers Bruce and Steve. They replaced our shower in only 1 day and did an excellent job.

st
Review №70

Jasmin and Dustin performed great on the install of our tub to shower conversion. Great quality, excellent work.

D.
Review №71

On April 29, 2021, Mr. Armando and Mr. Will came to our home in Balch Springs, TX to install a shower. These two gentlemen were courteous, friendly, knowledgeable and professional in every way. The shower they installed was perfectly completed in one day. After they were finished, you couldnt tell if they were here. Not one speck of debris was left. They covered the floor with tarps from the front door all the way to the bathroom. If you need an updated bathroom, you should contact West Shore Home. These guys deserve ten stars.

Mi
Review №72

Tyler and Kendrick were a good team. They did excellent work and cleaned up during and after the job. I was consulted during steps of the process and made sure I was happy.

Sc
Review №73

Really enjoying the new shower setup courtesy of WSH. Aaron and Garrett really did a fantastic job of converting my worn out tub to awalk-in shower. I feel like Im on vacation in my own bathroom every time I take a shower! Great work, gentlemen!

Na
Review №74

Way way overpriced for what they have to offer.

J
Review №75

Great work by West shore all away around. Marty the sales rep and the two installers Kyle and Michael were awesome. Highly recommend

Di
Review №76

I used West Shore to replace an old cracked tile shower and Im very happy with the results. Jacoby did the installation and he did a great job! He kept me informed and kept the room super clean. Jacoby was a real professional! Thank you!

Da
Review №77

I was a bit skeptical that West Shore could do our bathtub and tile in one day like they claimed. Like a lot of others, I have had work done in other areas that is measured in weeks, not hours; why should this be any different? The sales process was great, low pressure, and Mike was honest and forthcoming. Scheduling the appointment was a breath of fresh air...due to the snow in Dallas, it had to be rescheduled, but West Shore communicated through the whole process and that was great. On the day of install, Sledge and Josh showed up right on time and got to work. They were quiet, respectful of our home, and clean! It was honestly amazing to watch the process, and they communicated throughout the day. They even were gracious when we hit them with a weird request, agreeing without any hesitation. The whole process was done by 6 PM and they left, and our tub/shower looks great. Why cant more remodels be like this?

W
Review №78

First class operation from start to finish. From our sale consultant, Brian, who laid out all the options and what would happen after the appointment (and it did) to Chris and Matt, our installers. Those two guys were great! Very respectful of us and our house (neat) with first class work to boot! Could not be happier with our two new showers thanks to those two young men. Thank you, West Shore!

El
Review №79

Delivered as promised and finished early. Great guys and they work hard. They communicated with us to make sure everything was the way we wanted. 10 stars wasnt available so they have to only get 5.

Ru
Review №80

The shower with a 100% improvement. It looks great and somehow makes the bathroom look bigger and beautiful. 🥰 we love it! Thank you Jasmin & Kendrick for a point on installation

Al
Review №81

A great experience from start to finish! Salesman Mark was great! Very down to earth and knowledgeable. Had shower/tub replacement, installers Michael and James were professional, hard working, and did an excellent job of keeping the area clean. Finished job is beautiful! Would recommend strongly and would choose this company for future work.Alice M.

Ki
Review №82

Wow! What an awesome experience from the initial consultation through the installation. When our installers arrived yesterday they were kind enough to wait for me to return from taking my son to school . Cory K, Shane and Nate K were chipper and pleasant and ready to get started. They got started right away with explaining the process and going over in detail what would occur. They did run into a few snags as our home is over a 100 years old. They worked tirelessly throughout the day. And when they say one day installation, they do mean one day. Cory K, Shane and Nate K were here until about 8pm finishing our one day installation. They never complained and when I apologized that they needed to be here so late, they laughed and said as long as we were happy with the job they did, it made it all worth it. And they left the bathroom cleaner than what it was when they arrived. They truly love their job and it shows in the amazing job they did and their demeanor throughout the process And boy, can I say we were happy with the job. Words cannot express the satisfaction we have with our brand new bathtub. We will for sure be recommending West Shore Homes to anyone wanting to do a bathroom remodel.

Ke
Review №83

We saw the West Shore Home Commercial where bathrooms were remodeled in as little as one day. This would be ideal for us, we thought, so we called and scheduled an appointment. The representative that came out was wonderful and we liked that the company offered an impressive warranty on the products used and on their workmanship. So we moved forward with a bathroom remodel where we removed a tub/shower configuration and replaced with a standalone shower. On day of installation, installers (Aaron & Rossi) arrived on time. Both were extremely nice and professional. They took the time to explain the removal and installation process and they brought me in at different times during the process for my review and input. I had to make the hard decision on where to place the shelves and grab bar (Smile). In the end, my wife and I are extremely impressed with the workmanship of these two gentlemen. They did an outstanding job!!!We are very pleased with our new shower and wouldnt hesitate to refer West Shore Home to our friends and family. And, based on our experience, we would tell them to request both Aaron and Rossi.

Ba
Review №84

Only see the TV commercials and Im really Tired of trying to pretend that the bath redos are not ALL the same pitifulTiny bathroom, your not fooling anyone.If you do hundreds a day I would think you would have many different baths.Get real.

Vi
Review №85

The men who came and did my new shower was the best they did a excellent job their names was Rossi S. an Kyle

Ch
Review №86

We had a walk in shower Installed. Craig & Will we’re very Courteous and professional what a wonderful job they did. I love my new shower. They did a fantastic job.

Ad
Review №87

Will and Jason from West Shore came to remodel my bathroom from a bath tub to a walk-in shower. They did a marvelous job, I just LOVE IT. They were very professional, left every thing clean, they knew what they were doing and the most important thing was that the job was done in one day and it is beautiful! If you are thinking about remodeling your bathroom, I recommend West Shore at 100% and Will and Jason were the BEST!

Sa
Review №88

ZACH, ROSSI & JAMES did a wonderful job on my remodel. They showed up on time and did everything reasonable to keep the work area clean. Thank you guys!

Lo
Review №89

Just had a bath tub to shower conversation completed today by Christian Buchanan from West shore. He did an awesome job. We are very happy with the entire process and would recommend west shore home to anyone looking to remodel their bathtub.

Br
Review №90

Thank you for the new shower installed in our home, Craig and Will did an outstanding job and were extremely courteous and professional. Would recommend these two gentlemen to anyone who asks.

Da
Review №91

Devin and Christian did a fantastic job. Showed up right at 8:00 am as promised, worked efficiently, cleanly, and professionally. Job was complete and looks fantastic before 2:00 pm. These are two top notch employees. I would recommend this company and especially these two gentlemen to anyone.

Da
Review №92

Its been 2 weeks since they did the demo on my shower and Im still waiting for my shower. SO MUCH FOR TWO DAY SERVICE.

St
Review №93

Michael/Kyle was very professional. They were in and out and I love the look of my tub. They cleaned up after the remodel tub.

Ta
Review №94

We were very glad to have Michael and Kyle for our install yesterday. They were professional, clean, courteous and had excellent workmanship. We would recommend them and West Shore Home.

Be
Review №95

Armando and Kendrick were great and did an amazing. Not only were they nice, they were professional and know their jobs well. Definitely 5 stars for these guys

Bl
Review №96

Mr john j and michael h did a awsome job very professional cant say nothing negative about them put my tub in and it looks great.on the other hand the salesman sucks.

De
Review №97

I admit I was quite surprised when only 1 person showed up to do the work however he started and it seem like he was doing quite well. I even asked him is he the only one thats gonna be here and he said yeah Im a 1 man band I said okay... I was a little skeptical but he hustled and he got it done and I am very impressed with him his name is Zach P and he finished within the time slot that they told me it would get done and it looks amazing and I think that he is very professional and very courteous and he gets the job done!

Sh
Review №98

We were SO impressed with the quality of the bathtub & the shower unit in BOTH the bathrooms!! We are so proud of our choices for the new bathroom shower & the tub. Jason is very professional & knowledgeable of the company & products. Devin, Matt, Sledge, & Josh were fast, professional and efficient during the installation process. No down time & they cleaned everything up!! Great company!!

On
Review №99

I’m still waiting on my shower head after a year, been very patient and still haven’t gotten it, I was brought a Walmart shower head that was supposed to be temporary and it’s been over a year. You have no area we’re I can post a picture of it! Very disappointed.

Ka
Review №100

Although highly rated, my experience with West Shore Home was not as expected. When installing my shower, a mistake was made. The crew was very apologetic and professional otherwise. My frustration was mainly with my salesman, Timothy Owens, who had texted me the day of installation, but when I said things went array, did not text me back. When they came to fix the mistake, I texted him, and still there was no response. When selling me on this shower, he told me he was salaried and making the sale made no difference, when in fact, this was a lie. They do make commission off of every install.I will say that both crews were very professional and polite and worked very efficiently. My main concern was with the salesman who didn’t follow-through on the product he oversold me that would be completed in a day (minus any damages found when torn down). Everything said, my shower is now complete and does look great. My experience though, was not what I was promised.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:13701 Hutton Dr Suite #102, Farmers Branch, TX 75234, United States
  • Site:https://westshorehome.com/locations/dallas-tx/?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=Dallas
  • Phone:+1 214-974-4097
Categories
  • Bathroom remodeler
  • Home improvement store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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