I would give this establishment no stars if possible. My boyfriend and I have been loyal customers for roughly 5 years now, paid off several sets of tires and rims. The one time we returned a set of tires and rims, we were charged for a damaged tire, which was reasonable but the treatment after we returned it and paid our fees was ridiculous. We still have an open account on a set of tires and rims and they refuse to re-service my tires because they claim that we havent paid our bill on the tires we returned. We have the reciept.

No customers services there or communication, have to wait for awhile jus to pay ur account. 👎👎

I thought I was taken care of from another employee but they did not know what they were doing Shenoah ended up helping me and getting the record straight Great employee and was able to be flexiable with my situation

Decided to get some rims and new tires for my vehicle everything went so smooth through the paper work process. UNTIL after I got the wheels installed I drove home and noticed car was shaking going highway speeds no problem called the next day and told them about the condition they told me to bring it back to get wheels rebalanced took it back and drove the next day still shaking. I doubt they looked at it because I took my vehicle to delta tires and got wheel alignment and tire balance now my car is running smoothly. Will be my last time conducting business with Rent a Wheel.

Came to get tires n they said no 30mike radius... and here they advertise sayin for anyone to get tires on the radio...

My mother broke down this morning on her way to work and asked front desk if she could use her phone to call someone to pick her up. She called me, but I did not answer so she asked if she could make another call and the lady said she would have to ask her manager and the manager said no. My mom is 65 years old and it was very cold outside not to mention the wind was blowing. This place is not where you want to go if you break down..

Really upset with Aarons Rent to Own and Rent a Wheel in Farmington. Last night at approx 5:30 a friend needed assistance. She hit a curb, to avoid an accident, damaging her tire and rim, making her car not drivable. She is a very nice 71 yr old women. She walked into Aarons and asked the 2 women working there, if she could use the phone, explaining that she need to call someone for help. They refused to let her use the phone!!! So my friend walked to the next business she found open, Rent a Tire on San Juan Blvd. She explained her situation and asked if she could use their phone. The person at the counter said they had to ask the manager. The manager told her she could make 1 call. So she called her sister.Then she asked to make another call and the manager told her NO. She even offered to pay to use the phone a second time and was again told NO. This was a 71 yr old women trying to call her family for assistance!!! Come on people!! You really cant let a woman in need make a call to family on the business phone????

Great, no B.S. service here. And my truck looks great.

Wonderful Service! Always felt appreciated, Chenoa took care of me.... She’s very attentive and understanding. Will buy again from her soon

To expansive I would rather go to discount tire and pay a lesser price for the same style of tire and rims or order it online

Great service and good costumer care.

They do not cater to out of town customers. They advertise payment options .. not the case if you live across the state line. Complete waste of time.

The employee by thr name of Junior was very helpful and friendly. Very good services,

Ive bought 7 sets of tires. This time around im not sure if there is one person in the whole front office that knows there JOB! Ugh! So dissatisfied! 1 star if i could give less oh believe me i would. Sams club will be my new tire dealer! As of years back they were 5 stars though!

Im very satisfied with their service.. The sales person.. Shelley was very helpful and knowledgeable... Definitely love the 90 days same as cash!! I totally recommend them... ❤❤

I wouldnt not recommend this franchise to anyone. They are locally owned. But have zero customer service, no respect. Was in need of wheels for work vehicle. I got the wheels 2weeks behind I fell back behind on payments. I had the money to pay it up, the repo man at my front do demanded wheels, I told him I got cash but he demanded the wheels, so I gave them the wheels, they left my car on blocks. In the beginning I was told I had road hazard, but when I ran over a nail. They told me i dont have road hazard and demanded that since I dont have it. They charged my account for another tire. Ugh. Tired of these people. Glad I dont hear from them anymore.

Just been here once. But heard they are great to rent tires from. Great workers.

They were great even carried my purse for me cause I have a broken leg. They were just awsome

Would not rate this high 2 years ago but they seem to have changed the culture. It was affordable and when we needed help the new collection Manager guy worked with my husband so we could keep our tires and make arrangements. Management was helpful all around.

They have good selections of tires and rims.. but I had take my truck back a few times before they fixed it.. my truck was shaking bad after I left. I called and they stated keep driving it .. it will balance out it self.. what? I took it back 2 days later .. it’s ok still shakes a lil.. I took my car over there ... I got nice rims and tires but going throu the same thing... my car shakes and they said that was on me to bring it back.. ugh!!!!! I have to travel 100 miles to do this!!!! I’m here at delta tires in grants... rent a wheel never did a balance on my car.. I ended up getting it balanced and getting hob rings so my tire can fit just right... rent a wheel .. all the do is slap a tire on just so they can get paid.. be careful guys.. before purchasing from rent a wheel.. go else where!!

Don’t trust the tire techs. They aired all my tires at different amounts that were not even close to the correct PSI

Sales people are always friendly and have what we want.

I highly recommend this place if your looking for rims and tires. There customer service was exemplary, by far the best service I’ve ever received.

I will never buy a thing from these people again they are rude disrespectful this was one worse mistakes of my life I so cant wait to hand over my last payment they differently be like woohoo doo

IT was very great

Great service very quick easy and to the point... Also got a great deal on 4 new tires super happy!!!... Thank you yall!!..

Got new wheels and tires. Fast service, good customer services.

Not sure yet cuz I was just looking. Theres a sale next weekend

Go to peerless tires better price and the will work with your credit

They have the most welcoming staff AND will help you anyway possible to get you tires and rims

Thanks for the friendly and helpful service. My family and I enjoyed the environment.

Came here to look at tires and every worker here said theyd be with us and then ended up not helping us. We went around the whole store atleast 5 times waiting for over 30 minutes for someone to help us. Finally got our tires picked out and made an appt to come in today at 6 to get them installed. Well got a call from Sams Club and called Rent a wheel saying we may be a little late to which they said ok. We hurried and walked in and was only 5 minutes late. Upon entering the store there was no workers on the floor and a few people walking around looking at tires and rims. We approached the counter and waited again for like 10 minutes waiting to get the workers to notice us and come out. When the woman came out she didnt say anything to us as she walked to her computer. She finally says ok they are running a little behind go ahead and wait and theyll get to you. WHAT--she could have asked how we are or said hello or even welcome to Rent a wheel but nope nothing. I mean honestly how hard it is to notice cutomers and say hello. Ugh done w this place. Leaving now and all the workers are sitting in the office. They just missed out on getting $1,200+ from us. Would not recommend this place to friends or family. We are taking our business somewhere else.

The people are really easy to work with found me some great prices and rims.

Experience was very fast! Good help and love my new wheels!

We really liked the service the employees gave us, they fixed up our car tires pretty quick and we appreciate it... Thanks Rent A Wheel.

Im always well taken care of with new tires here ;)

The staff was very friendly and accommodating

Thank you so much your a life saver went to discount 4 times and got screwed over for more money and they wont man up to their word ughh just not good service their but here got good service and enjoying my horses new shoes

Good tire price.

90 days same as cash cant be beat for interest free financing

We recommend this place, friendly staff and great service!

I always go there for my tire needs.

A little over priced but is good if you cant buy all out

Nice people and good selection

Needs to be the contact person for new customersEric

$1600 for 4 off brand tires no thank you. Ill save $1000 by going to discount tire

WAAAAYYYYY overpriced and the salesmen are very pushy.

Where we can go if in need for new tires and more

They tightened my wheels for me!

GREAT CREW, GREAT SERVICE.

Good management, friendly staff

Very poor service threatening staff

All the employees are chill.

Scam artist

Awesome