Although it took a couple weeks to get an appointment it was worth the wait. This shop was recommended to me by a female family member as a trustworthy and reliable shop with respectful and knowledgeable staff. They were absolutely correct. I had a few questions and I was treated with respect and given honest answers and good service. It can be hard to find a good (and trustworthy) mechanic shop. I’m hooked this place is awesome and I will definitely be using them for all of my vehicle’s needs from this point on.
Jimi and his staff are awesome. Best shop in the planet (lived in 8 US states and 3 countries and nothing comes close). My mom and girlfriend also take care of their cars at Impact. I wouldnt let anyone else touch my car. As long as we are in MN or close by, they will always have our business and I will recommend them to anyone I know. Just a first class shop and first class people. Thanks for everything.
Jimi & the Impact crew is so awesome. Family feel. Incredibly trustworthy. Favorable prices. Service & expertise is second to none. We trust them 100%
Breath of fresh air. They were calm and polite on the phone were honest when theres nothing wrong,, THEY TELL U theres nothing wrong! Id suggest using this place as a 2nd opinion if others gave you a list of problems, SAVE UR MONEY FOLKS!
By far the best auto shop around! Jimmy, Scott, and Greg are the most down to earth honest guys youll ever meet! The prices are affordable and their work is impeccable!
Id your looking for an honest reliable place to get your vehicle serviced.
Great service. Gave me a loaner car to use for 3 days at no charge. Repaired my car for a very reasonable price. Highly recommended!
Exceptional and honest service! I highly recommend it to anyone looking for a mechanic that goes the extra mile!
Jimmy and his crew have always been FANTASTIC. They consistently go above and above and beyond to remedy our automotive problems. They are simply the best!!!!
Knows the cars. Great work. Never have an issue.
Jimmi and Scot and their technicians are awesome! They have taken great care of my family and support many organizations in the community!
Best shop around! Great service at great prices. Take your vehicle here, you wont regret it.
Good honest car repair. I always bring all my vehicles to these guys. They are the best.
Take my vehicle here everytime I need work done. They always tell me what needs fixed and what can wait. They care!
I only wish I could give more stars to this review. I came into Impact Auto with a defective tire that I had purchased at a dealership 3yrs ago. Even though I did not make the initial purchase at Impact,, Jimi went right to work on the tire manufacturer and settled a great deal for me... replacing all 4, 8ply LT truck tires. Amazing! We discussed Impact Autos pricing on various future services and maintenance. I now have a new Class A automotive service center.many thanks to Jimi and Impact Auto Repair!
Came in with a flat tire. They were kind and quick to plug it up. Would definitely go back here, thanks so much! Great customer service.
Theyre very nice people. We were on our way out of town and my check engine light came on. So we stopped in around 3:30pm and they did a diagnostic test right away and gave me my options. I would recommend them to anyone.
I took my 2009 Rav4 to Impact for a rear differential leak repair. Scott was very personable and he was very upfront about pricing (i.e. I received a printed bid that had everything itemized). Scott answered any question I had about the bid without hesitation. I would recommend Impact Auto Repair based on this service.
I was very pleased with the service. Will definitely continue to have my car serviced there.
Jimmy is great, down to earth, focused on quality service, at VERY competitive pricing. Hard-to-find combination these days!
Best Ever!!!! Jimmy and his crew are amazing and great pricing
Big shout out to Jimmy and all the quality mechanics here. Came down here on several outstanding recommendations and was not disappointed. Prompt service, great communication, fair pricing, and speedy turnaround. The best shops are always the ones that are busy in my opinion. Cant recommend this place enough.
Called for appointment to mount and balance 4 tires that I had purchased online. I arrived a little late (oops), but they still got my vehicle in immediately. Was done in about an hour. Very reasonable prices. Friendly, trustworthy guys all around. Youve earned my future business. Thanks!
Have been bringing my vehicles here for 3 years. Before then my husband had always done our repair work, brakes, a/c, fuel pump, etc. We have been very happy, and the prices are always reasonable.
Great service at a fair price. They were flexible on scheduling to meet our needs.
I have been to a few of the repair shops in the south metro over the years and I will not go anywhere else for my vehicle repair needs. Jimmy is fair and honest. You can always count on quality and integrity at Impact.
Simply the best! Jimmy and staff are honest, super caring, hardworking and worth far more than they charge. They care about the customer and the community. I wont be going anywhere else. You might have to wait a few days for a non emergency repair but its because of the superb work they do!
Jimmy is the best
Honest, helpful and reasonably priced. All around great shop ! Highly recommend!
Without question, the best mechanic anywhere. Great work, great service, great price.
Honest, helpful and reasonably priced. All around great shop ! Highly recommend
Ive had my vehicle in several times for routine maintenance and a few big repairs. This crew is top notch! Theyre only concern is fixing the problem right the first time and making sure youre satisfied. They recommend what is needed for my vehicle, but never have they pressured me into buying anything. I drive over 20 miles to their shop because the service and reliability are worth it!From what Ive seen inside as well, they are a big supporter and contributor to their community.
I have never had such fantastic service anywhere in my 40 plus years of auto ownership. The staff is knowledgeable, efficient and very pleasant to work with. Even more impressive is their character and integrity. I have a couple of older cars. In one instance the owner advised that it was time to look for a new car. He could have done the very expensive repair and pocketed the money but he didnt. Today, after looking at the other old car he actually referred me to another repair shop because he thinks that shop can do the work for less. Im glad he is my mechanic and I really wish he was my neighbor. Most trust worthy place I know. I will always chose Impact Auto Repair first over any other shop.
Just moved to the area and needed my brakes and rotors replaced. I highly recommend Impact Auto Repair with their exceptional service, friendly, helpful and trustworthy staff and to top it off their great pricing. They even had a free loaner car for me to use. If in the future they’re booked out I’d still gladly wait knowing I’d get honest and exceptional service. All around I’m very impressed and won’t bring my car anywhere else from now on.
Jimi provides customer service that is above and beyond what you would expect from anyone! The repairs are fairly priced and they call with a price breakdown of what repairs are urgent and what repairs may be needed in the future. We have taken several vehicles here and will continue to return! Highly recommend!
Great and honest people. My family and I have been coming here for years and will continue to do so without hesitation. Jimi and the rest of the staff have been nothing but kind to us on top of doing the expected quality work. I recommend Impact Auto to anyone needing work done on their vehicle.
Good honest mechanics with a passion for the work they do. Incredibly timely and knowledgeable in all fronts. Very reasonable and competitive prices as well as great customer service. I will return for all my car needs.
Great staff. Excellent service. Strongly recommended!
Honest, friendly service - only recommend the necessary maintenance and repairs without trying to sell you on things you dont need.
My car got a first class repair at and reasonable prices. The mechanics are good and honest guys. Recommended.
Went there for the first time for new brakes on my truck. They have a great crew there - honest and well priced. Will be back in the future for sure!
Jimmy and his guys are amazing. They have very reasonable rates and will always get my business and I will always recommend them to anyone that may need work.
Helpful staff easy to work with and very helpful plus awesome prices very thankful. I would highly recommend and looking forward to use them when there is need.
Finding a good mechanic isnt all that hard to do, finding one that you can trust is a lifelong search. The guys at Impact Auto are both! I bring em my car, they tell me if a repair is necessary; if not, they give me a timeline when it should be fixed. They give me a price on a repair, that is what it costs.You wont find a better place to trust the care of your vehicle to.And the coffee is great as well!
Jimi and Scott are the best mechanics I have had the pleasure of meeting. Very knowledgeable on most makes and models new and old. Quality work and affordability!!! When I move I will travel the extra mile to give them my business!
I’m so grateful to have received a recommendation to Impact Auto. Jimi and his team are great to work with. You’ll notice Jimi’s sincerity from the minute he answers the phone. Great customer service with fair pricing and honest work can be hard to find in an auto shop, but they’ve got it all. Don’t hesitate to call them for your repairs and maintenance!
They are the best and extremely trust worthy. Been taking vehicles there for years. If they are backed up I will wait because I wont take my cars any where else.
I was looking at a car from a local dealership and Impact took a look at it immediately without an appointment. They were 100% honest about the issues with the vehicle and why they would not recommend it. Because it didnt take long to discover the issues I was not charged at all. Really friendly and helpful staff.
Very trustworthy, kind, and hard working guys. Always friendly and prices always reasonable.
AMAZING SERVICE!!!!! There is a reason I drive 35 minutes out of my way to get service work done here. One of the hardest things to find these days are honest mechanics and lawyers!!! I can say Ive found at least one of those, and it wouldnt be a lawyer!!!! If you love the old fashion, small town, FAMILY OWNED, service centers, this is the place to be. Not only they have ASE certified mechanics there WHO CAN FIX IT RIGHT THE FIRST TIME, AND NOT GUESS, they dont sell you everything under the sun like the big box service shops...... I bring my cars,truckss in not fixed/broken down,leaking fluids etc they fix what is needed and Im on my way. Great shop! Great people, Great service, reminds me of the old days when people took care of people!!!!!
I have been bringing my cars to Impact Auto for the past 4 years. Jimi Brown and his staff are the most respectful, and polite mechanics I have ever worked with. They not only find ways to help customers with their cars, but also help them save $ by giving honest advice to maybe not repair things that dont need it.They are honest, genuine, and terrific people - plus they know everything there is to know about cars. New, old, even foreign - they handle it all.I know that taking your car into the shop is never a fun time for anyone, but - I have to say I always love stopping by and talking with these guys!Quality, Quality, Quality - I will never stop telling my friends about these guys and their work. Support a quality small business that really helps people!Thanks Impact for always doing great work!
They did a good job
Super service as always
Jimi and his team take great pride in their work. Great service by a local owner. Highly recommended.
I have used Impact Auto several times and have never been disappointed, they are fairly priced and exceptional to work with. Give them a try!
Nice helpful staff. Great shop to use
These guys are awesome! Don’t waste your time going anywhere else, take it here and get it fixed!
Most fair repair shop Ive ever used. Took great care of my wife while I was deployed.
Great place! Jimi and his coworkers took great care of my Raptor, and exceeded my expectations! I highly recommend!
Always great service!! Always!!
Had a long distance pre-purchase inspection done with them. They didnt try to rush me off the phone like other mechanics have and didnt try to sugar-coat the issues with the vehicle I was looking at.
I had the motor replaced in my car and they were very professional and they were honest
Best Shop Ever!!
A place you can trust can be difficult to find until you visit Impact Auto. Jimmi and his guys are the best around!
Its the best place to go!!!
Honest, helpful and reasonably priced. All around great shop ! Highly recommend!
Friendly, knowledgeable, reasonable. What else could you ask for
Very honest and trustworthy shop. Highly recommended!
Impact Auto is making a great impact in our community! Thank you guys!
Quick reliable service. Recommend.
Great service at a good price. Ill be back
I had them replace the front two calipers on my 4Runner as well as all the rotors. One of the rear calipers was also seized, but they were able to rebuild it which saved me some cash. The job was done in a timely manner and Jimi is professional. They also offered a lifetime warranty on the calipers at no extra charge. I will be returning here for all my auto needs for the duration of my time in the area. Thanks Impact Auto Repair!
Awesome service and fast turnaround! Thanks Jimi!!
Awesome service, great prices
Always great love going here!
The guys that own the shop are honest, helpful, and amazing to work with! Youll come back here again and again!
One of the best I know!
I couldnt say enough good things about the service here.
Jimmy is the man!!
Great and honest service
Awesome service
The best!
Great work