There’s nothing I hate more than car dealerships and mattress stores. Michael was very friendly and very knowledgeable of his products. I didn’t feel any pressure to buy and enjoyed learning about his small business. The by appointment thing is actually pretty cool. No awkward lines or groups looking at the same product. Also, my mattress was delivered within an hour of purchase. Cool!The MBA private label mattress I chose seems to be of good quality and comparable to more expensive models from brands I am more familiar with with. It’s been a long time since I slept through my own alarm. It does the trick for me at a price that didn’t require financing.Thank you!