The crew from His Security & Technology did an awesome job installing our Mantel TV mount along with our new home theater receiver. The team was able to chase the cables through the walls and make everything look and operate flawlessly. I use Scott, Doug and their team for all my technology / security needs at my home and business.
Extremely pleased with all aspects of my experience with HIS Security from estimating, installing and implementing our new security systems. Lisa was able to offer suggestions and field many questions as we were fine tuning the quote. The team was able to utilize some elements from our original system and added valuable pieces to upgrade our system. Love our new system and it’s features. Most notably our installer, David, was personable, professional and knowledgeable.
Craig and Mitch did an awesome job on the installation and training. Made sure all of the settings were correct and were just great to work with.
HIS Security designed and installed our alarm system, our theater room, and speakers throughout our house. They did a fantastic job of design and installation in all three areas. Finished on time and within budget. I highly recommend them if you have needs for any of these services!
Mitch and Craig were Very friendly, knowledgeable and efficient in completing our requests. The TVs were hung and the security system activated without any concerns.
System installed this week by Nathan, great guy and very knowledgeable. His side-kick Tyler, was a wonderful helper. I enjoyed both of them. We couldnt have picked out a colder day, weather-wise. I felt sorry for them to have to be outside, but they didnt complain. They were very professional. Thank you to all. Lisa was wonderful also!
Lisa was awesome! She was very friendly, punctual and detailed in her assessment and estimate. No doubt I would recommend her and His Security for your residential and commercial security needs! Thank you!!
Don and Craig did an amazing job at installing our mantel mounts for our tvs inside and outside. They were polite, professional and answered any questions we had. I highly recommend this company. Thanks again
Highly recommend working with these folks! Excellent communication, professional, knowledgeable, NICE people! Lisa was absolutely wonderful! She showed us all our options, kept us in the loop about the whole process, and was able to accommodate me when I had to reschedule an appointment practically last minute. David installed our system, and had solutions for all the road blocks our old house threw his way + he made sure that my husband and I (2 techno-peasants who probably know less about apps and keypads than your Mammaw and Pappaw do) had a solid understanding of how everything worked before we finally stopped asking him to tell us more about his dogs and let him go on to his next job. You cannot beat the feeling of peace of mind that comes from having a great security system and working with truly great people. 5 stars PLUS!!!
Lisa and Nathan are AMAZING! Very customer service oriented, excellent quality, true professionals. No sales gimmicks and high quality installations with nice equipment. Kevin in the office and Dallas the installer are also excellent to deal with and I could not be happier. I am a repeat customer and receive excellent service every time.
What an amazing company! They went above and beyond in helping us to get the installation that we needed as quickly as possible. Best service provider that I have ever worked with! When they installed our system they made sure we understood all its features and how to use them.We are extremely pleased with their entire team. We definitely will be recommending HIS Security to all my friends and family!
Fast and less expensive than some of the other companies I called. Best of all, Lisa and my installation tech (Nathan?) were both very honest and even made recommendations that would save me money. Highly recommend!
Craig and Don showed up on time and were very courteous. They worked quickly and efficiently to install both of our flat screen televisions and their workmanship was clean and neat. I would highly recommend them for anyone considering tv installs. Were considering signing up for the His Security System as well in the future. Great company, stellar representatives! Keep up the good work!
Craig dealt with a problem with my internet and did a great job alleviating our problem. This company is the best. They show up on time and get things done. Thank you!!
I couldn’t be happier neither the service I received from His Security & Technology. Craig and Nathan arrived early and went right to work. Upon completion they cleaned up and removed all boxes the various parts and components came in. Then took the time to answer all my questions and then patiently ran through how everything worked.I’d recommend this company to anyone.
We are extremely pleased with our ongoing experience with HIS Security. Working from the outset with the owner we were impressed with the professionalism and customer courtesy presented as we asked a multitude of “layman” questions. This professionalism continued throughout the installation visits as they installed a layered security system and a personal large TV and audio system. The crew of technicians, led by “Nathan” were outstanding! Always punctual and courteous, they brought their technical expertise to bear to overcome several unanticipated issues - to include picking up and completing what should have been part of the cable company’s install. How often can you say the products and services received are first rate - everything you contracted for - and more! We can!
I highly recommend Jonathan Jackson from HIS Security. He is extremely knowledgeable. You wont be pressured to buy but will be equipped to make a decision that benefits you. For the best in home security, home entertainment, and much more, reach out to Jonathan Jackson from HIS Security.
Excellent service and professional installation.
Very pleased with HIS Security. Pleasant, polite, competent employees. Good service. Would recommend.
Knowledge, friendly, and an intuitive system as well. You can tell HIS Security is a family run company which we appreciate
Great local security company to do business with. Nathan is a top notch installer . He answered all of our questions and was very helpful. Thank you HIS Security and Technology.
GREAT COMPANY. I HAVE HAD THEM FOR 3 YEARS AND KNOW THE OWNER PERSONALLY FOR MANY YEARS. I HIGHLY RECOMMEND THEM!
These guys did an awesome jobs setting up my alarm system and mounting TVs. They took their time and the finished product looks great! I would highly recommend HIS security for security systems, including smart home options and TV mounting.
We are extremely please with His Security and their team. Nathan was our install specialist and did an outstanding job in installing our equipment and explaining our system. When asked where we wanted our controller, I gave him two choices knowing that the preferred place to mount the controller was hard to get to. He was able to install it in the ideal place. And as I mentioned before, we are extremely pleased with their entire team. Definitely, would recommend His Security to all my friends and family!
This is one of the best service companies Ive ever worked with! When they installed our system they made sure I understood all its features and how to use them. We replaced our windows ( the old sensors would not work) and they booked me an appointment at my convenience to get us back on track. If you are looking for a professional, dependable security company, choose His Security!
PREVIOUSLY: Not really sure how I feel about this company. Getting a professional tv installation at a professional price turned out to be not as professional as I expected when I looked at their work behind the tv. My home is pre-install ready by His Home, but it looks like that was a waste because I have an uncovered hole where wires are coming out and another covered hole that is missing a screw. They never told me that I would have an open hole in the wall. That is not okay. This is definitely not the kind of work I expected. Unfortunately, I found it after I pulled the tv out tonight. I’ll call them to tell them to fix it. Let’s see how that goes.______________________________UPDATE: A manager or owner (I am assuming) came and fixed it right up. Now it looks neat. Thank you for fixing it. I appreciate the good and fast fix on the tv installs.
I can’t say enough nice things about this company and its employees! We are a business that was greatly affected by wildfires and needed security & guidance. Everyone at HIS Security came to our rescue and provided us with exactly what we needed! Their response time is impeccable and they truly care about their customers! Fantastic customer service!! I highly recommend HIS Security to everyone – especially for businesses! Thank you for everything you have done and continue to do!!
I appreciate that they offer state of the art equipment and services. They stay up on the latest and best trends. I also appreciate the fact that they are locally owned and are always available if I need them. How many other alarm companies can you call and get the owner on the line?
So I get an alarm system and doorbell camera. 3 months later the alarm system will not activate due to the system saying a door is not closed. I call and I am told I am going to be charged for a service call. 3 months, the product is not working correctly, and I am being charged. I delay for several months because I want to drop service. My wife tells me to pay them so it works. They come out and change a door sensor. It works. The first door sensor lasted 3 months. I am charged a service call for a bad door sensor they initially insulted. They are nice people and friendly. I am just disappointed I was charged, thought they would stand behind the product install for at least a year. Ask about those type things before you choose to go with them.
Honestly this business Isn’t whom they make themselves out to be! Experience wise yes they can get the job done sometimes in a timely manner. On the downside of that I have first hand seen the way the owner talks to his employees. He obviously didn’t know i could hear his outrage in the way he belittled and cussed using the lords name in vain towards the poor workers. All i am going to say is if he continues to carry the name HIS he better carry the way he walks with that name carefully. It’s one thing to be proud of our Lord and Savior but it’s another thing to carry it for the wrong reasons! This place is a disgrace to those of us to still believe in morals and values! Those of us who truly stand behind what Christ did for us! Cussing your employees is NOT a way to win the hearts of others!
Locally owned and operated. Doing business locally keeps dollars local and helps Knoxville prosper! Shop locally!
Not customer friendly. Terminated my service and still received bill Phone calls and email searches from my account to provide proof I had canceled my service. When I questioned why this was not taken care of I was told “it’s just not that easy”.I moved to a new home and very glad I did not add new service with His after this issue of terminating my previous service.
When we moved to Knoxville, I was excited when my agent told me about HIS Security. This security company provided me more than I had with my home security company in Dallas. Anytime that I call them, I get excellent service and have been very pleased on every level. I highly recommend this company to anyone!
Jeff Haun went the extra mile to win our business. He was very nice and honest, and he is not a pushy salesman like some of the other companies I have delt with in the past. The two installers were very nice and trustworthy, and they did a great job. I would recommend His Security to anyone!
HIS Security has been so easy and wonderful to work with and the options for security coverage have given me more peace of mind than I ever expected!
Moved our business a few years ago and changed from ADT to His Security Loved the service, price and equipment.So much so that I switched my home over also - Great company
Love this company. Great service, great people.
I fill that they are always looking out to keep our home safe. If I forget to disarm the system they always contact us to see it we are OK.Best system we have ever had.
The system has worked for 3 days and is already showing multiple zones in “trouble” The installer that installed the system Wasn’t very knowledgable and kept calling the new system he was installing “slow” Not a professional service. Anyway they are trying to charge me for a service call to repair a system that they didn’t install right!! I would Stay far away from this security company. Buyer beware.
Detection system works great. Highly Recommended!
Tried to get service from these people, never showed up, called and kept being put off. Use someone else.
Nice people.
Had Mitch from HIS security install our system yesterday 11/5/21. Mitch showed up right on time, was extremely professional, courteous and a pleasure to have in our home. He spent the whole day setting up our system, making sure everything was done properly and working. Mitch answered any question I had and even gave me advice on some other issues I was having not related to the security system. When he was finished with the job he took his time going over the app and how to set everything up, making sure we were comfortable using it. We also had a great experience with Lisa our sales rep. Lisa was extremely knowledgeable and kind, even coming back to the home to make sure the door lock was the right color match and even bringing our little dog Faith and doggy treat!! We have had a great experience with HIS security so far and look forward to them keeping our family safe. Would absolutely 100% recommend HIS security to anyone looking for a reliable, reasonable and extremely personable company for their security needs!