They are open on SATURDAY!!! We were so happy to find out they are open on Saturday because of course thats when the AC Unit decided to act up and it was so simple to just walk in and show them our part that busted. We had questions about what happened or caused this incident and if they think anything else would be wrong. Every question we asked they had an answer and more! They tested the part and let us know the voltage was off and this is our problem. Super easy and very well informed! I completely recommend and hope of all the place you decide to go you try them first!
Wow! Thank you so much over these so many years of purchases. Quality repair and preformance replacement parts. Professional services and Excellent customer service!
Outstanding Customer service!!! Very helpful to find exactly what you need to get complete your job. Great prices and fast service. Best place in town to find all your appliance and HVAC needs. Perfect for DIYers
Very helpful and the prices are really good for the parts
Next day delivery from their Charlotte store at no charge and great staff. Definitely beat ordering it online. Thanks.
The management and staff at D&L are awesome. They are very helpful, courteous, and always have what I am looking for.
Very helpful. Had the part in stock. Pricing was great.
Very knowledgeable helpful and friendly staff.
I was looking for a new motor for my HVAC unit I called them and gave them the part number, their system told them they had the part I needed. When I got there it wasn’t the right motor for my unit, but Scott totally stepped up, stop what he was doing and got on the phone and called one of is competitors to see if they had the motor I needed and they did. Scott gave me the address so I could go and pick it up. They could of just said I’m sorry our mistake and sent me on my way, but instead they went the extra mile and made sure I was covered. That’s what I called outstanding customer service, this is the difference maker, everyone can make mistakes but the great ones find solutions when those mistakes happens.
Triple A service and open on saturday
Great people they are ready to help anyway they can
I love doing business there the customer service is excellant
Ordered parts for Refrigerator...
Great staff and business friendly.
Call to make sure they have what you need, then double check your purchase before you leave to make sure you got what you wanted.
Good customer service and quick response and advice.
Best HVAC parts house period Barbara and crew is always spot on😍.
Excellent customer service, Cindy and Justin are top notch
Very knowledgeable staff,friendly and reasonable prices.
Great staff and great customer service.
They are great
On hold for 20 minutes they apparently dont want the business
This place rocks. I wish I would have gotten the ladies name bit she really hooked me up this evening. Thank you
25$ Handling Fee on in stock parts that cost less than the fee. Only supply House in town that does this.
Great customer service
Good experience.