Driving thru the area and needed some camp stove fuel. Stopped by and was very happy with the service and selection. Great staff, very helpful, but no pressure to over sell. Highly recommend.
Wow... If only we had more Pack Rat stores. I drove 3.5 hours looking for a quality outdoor outfitter and I definitely found one in Pack Rat. Im an avid outdoorsman, backpacking being my preferred outdoor activity. Pack Rat didnt let me down in price, selection, or with the knowledge and hospitality of their staff. I HIGHLY recommend! If youre in the area, or even within driving distance, youre missing out if you dont stop by.
What a cool place! Reminds me of REI which is a Midwestern version. Have a good assortment of everything you would need for your outdoor adventures!
Every staff member I met was friendly and knowledgeable. Love that Im always greeted soon as I enter and guided to the items Im looking to purchase.
Great outdoor store that easily rivals the national chains. It is a large store with lots of choices and inventory that is well laid out. Great selection of outdoor gear.
Awesome Awesome place. I’ve got there many times and I love everything about Pack Rat Outdoor Center. Great place to go if you want to get high quality outdoor gear. The stuff isn’t cheap but they do have budget options. If you are in the area you should go and check it out. Cool spot.
Had the best experience! Went in to get a roof rack for my car. Jacob was so knowledgeable and helpful; he even put the rack on my car himself! Though I came in stressed and not exactly knowing what I needed, they all made my time there so easy. Highly recommend!
I come in here a lot, probably 3 times a month and try to shop here simply because its local and I always get great help. Today ruined it for me. I came in looking for a couple new pairs of shoes for myself and my husband. I was standing by the shoes waiting for someone to walk by so I could get their attention. A girl walks up next to me and is looking at shoes as well. A bald man in a flowery shirt stepped INFRONT OF ME and started talking to her about what kind of shoe she wanted. I stood there for 30 minutes more, waiting, and no one bothered. Ive never been so disrespected in here but, that rubbed me so wrong.That was it.You lost a long time customer.My advice?Go to Uncle Sams or Lewis and Clark.Both are also local.
Super helpful staff. Shout-out to Peyton and Rachael for being attentive, friendly, and knowledgeable. The store is spacious and inviting. Quite impressed with the cleanliness of the store and bathroom. Well done!
Great place for your outdoor gear. Nicest folks youll ever meet. Really go the extra mile to help you.
Excellent section of merchandise and gear. They also have a program that will allow you to get 10% off.
Incredibly helpful staff willing to go out of their way for you.
Best place in NWA for camping, hiking, climb/outdoor gear, staff knows their stuff.
Maybe our favorite local retailer. We love the outdoors and so this place is a natural fit. You can find almost anything and if not they can get it. We have purchased all sorts of outdoor gear- shoes, sleeping bags, jackets, hats and more.If you get a chance be sure and check out pint night- lots of fun and usually benefitting a great cause.Spend your money here locally- you wont regret it!
Im from out of state, but wanted to pool purchase a slack line. Looking at options this seemed like the best local business to support. Friendly staff, well stocked, clean and easy to navigate departments AND they had my slack line! Will definitely be coming back next time I come to Fayetville!
If youre looking for high end outdoor equipment, this is definitely the place to go
Great team and environment. Great selection of quality gear and always on the edge of new items and such. Their selection of boutique high end gear like Hill People Gear, Warbonnet Outdoors, and locally crafted items is a gold mine. I also highly recommend their educational programming. Rick and the folks put together a wonderful kids bushcraft and archery clinic that my girls loved, and Ive also taken a few classes to brush up on some things. I will again.
This is store looks incredible with nearly everything inside made out of logs! They have gear for hiking, camping, climbing, kayaking, and canoeing.The staff were friendly and helpful when we asked for ideas about hiking in the area.
Absolutely phenomenal outdoors store with great brands, competitive prices, and incredibly helpful and kind staff.Theyll help you get fitted for gear, and if youre looking for a tent, will even let you pitch it in the middle of the store to get the full experience before you buy!
Love the people at pack rat and the atmosphere as well. Large selection of just about anything you need for an adventure. Kayaking, climbing, rappelling, hiking, camping...I think I’ve purchased a little bit of all those categories from them over the years. I always stop by when I’m in NWA
This place has always been really neat. I love their crystal collections. The footwear selection is very nice. The backpacking gear is really good too. Most of the folks there are very knowledgeable. I really like the sales racks. I have gotten so many items that way including my favorite pair of shoes! Never underestimate the power of the pack rat sales rack. Words to live and love by. Oh and their dried food selection is usually always on point.
Awesome customer service! Thanks Ben!
Staff was friendly and super helpful. Thanks again!
Excellent service yesterday with a tutorial on upgrading to a quality hiking pack. Offered to recreate my hiking experience by placing a 5lb weight and Nalgene bottles in the pack and then patiently advised me step by step on how to properly custom fit the pack to me for the best usage and comfort. I have purchased odds and ends here as well as coveted maps of the OHT. They know the terrain and staff knowledgeable employees. You will not be disappointed with your visit.
Always friendly and helpful staff. Good variety of clothes and outdoor equipment. X
Knowledgeable staff and very friendly! Enjoyed my visit
Always a good time rolling in to PackRat. The Staff knows their product and can get you outfitted with no BS you don’t need. They have a sweet bush crafting section and carry everything you should need. They offer classes, some free and some cost a little bit of money, to help teach skills and preparedness. Stop in and check them out. #shoplocal
This is a great outfitter with amazing staff. They are always available and ready to answer questions. The female clothing section is fairly size inclusive, and they are willing to special order additional options. Pack Rat is puppy friendly, and every time we come the staff just love to greet our dog. They partner with some great organizations for charity events throughout the year and have several amazing sales.
Never had a bad experience here. The staff is always helpful and knowledgeable
Wall to Wall equipment and gear! Very friend and knowledgeable staff. Hooked me up with some SWEET climbing shoes!
Love this place. They have a good selection of clothing and equipment with excellent, knowledgeable staff on everything in the store.
The best service in NWA! They listen to your needs, make bomb suggestions, and have a great variety! We love going to Pack Rat and look forward to more Pint Nights!
Really cool store for outside gear. ❤️
Great place for outdoor needs. I bought wool socks
Great service, had what I needed
Great service regarding potential roof rack
Danny Wolfman is awesome and super knowledgeable in all things hiking!
This is one of my favorite places in Fayetteville. Not only is the staff incredibly helpful and knowledgeable, they go above and beyond for their customers. My son was looking for a specific style of knife that they happened to not have in store. They took the time to call another store in town to track one down. Cannot say enough great things.
They have lots of hiking and walking options and spectacular staff. I was looking for hiking shoes. No one else carried my size, but I had several options here, so I was able to choose the best one for me. Its a bit of a drive for me, but its very worth it. Ive already returned once and Ill definitely be going back.
Closest you are going to get to an REI around here, and they do sell some nice things. However, the Patagucci outdoorsy elitist snobbery is real, so bring plenty of money. Watch out for the creepy brooding, virtue signaling hippy guy at the top of the stairs.
Cool a** people, very kind and helpful and also has incredible prices
Wonderful staff that like to work there makes a difference their main focus is on what youre looking for and what you need open the door
Pack Rat has great customer service! I was just there for more shoes laces for my hiking boots. Not only did they search through returns and other products to find the corrects laces for my boots, they laced them up for me and made sure I was happy with them before leaving the store. Highly recommend Pack Rat for knowledgeable and friendly staff.
Pricey. Limited selection of affordable gear.
Friendly & Knowledgeable
Love shopping at Pack Rat. The staff is always knowledgeable and helpful. Customer service like this is rare and remarkable. Their sales are amazing and exchanges are easy. One of my favorite stores in FAYAR.
Really good stuff if youre active outfoors
Friendly and knowledgeable staff. Prices can be a bit high sometimes but theres always some discounted gear, and their return policy is generous. Basically a candy shop for the outdoorsy type.
Super large selection of cool outdoors stuff. Awkward shopping experience with employees standing around constantly watching your every move as you browse the goods. Maybe cameras might be less awkward?
Wow! Great staff. Informative, helpful, nice. Didnt make any purchases today, but will definitely be making this my first stop for any outdoor equipment and supplies. Incredible selection, good prices.
Best outdoor store in AR.
Well equipped outdoor retail destination.
Awesome outdoor store. The staff are helpful and knowledgeable and super willing to help you find the best gear for you. The prices are competitive and it’s awesome that they are local. Shop here!!!
Great service, great selection. Will be back many times!
Very good costumers service
I didnt buy anything but my buddy did. The salesman wasnt very knowledgeable but he was helpful by letting him get what he knew he wanted when he went in. He was definitely there to sell stuff. Anything he could get you to buy. You need to know what you want and exactly what your looking for because that salesman Will sell you fishing gear for your whitewater kayak!
Surprising lack of rats, which came as both a relief as well as a disappointment. Staff was really helpful and nice and the goods sold here are of good quality and value. If you are looking for an outdoor goods store full of rats, this one is not for you.
Fayetteville Staple. This local business has everything you need to go anywhere on the planet in comfort and style. Oh they have a pond with small mouth too! Shhhhhh...
Great store with great selection and helpful employees. Be sure to check out their educational courses. I took a navigation course with Rick this March and learned a ton and had a lot of fun. Amazing company and passionate service.
I had an excellent experience at Pack Rat outdoor center today. I called the day before looking for a canoe and I had some very specific criteria. The guy on the phone was friendly and helpful. I said Id ask for him when I was there and he said OK. When I arrived I was greeted immediately and asked if I was looking for anything. I replied that i had called about a canoe yesterday--he knew I had called and directed me to Rick for more expertise on the subject. Rick was super cool, very knowledgeable, and immensely helpful. He knew the subject, the stock, and the prices---Im not the easiest customer--I know the subject matter when I hit the door--and Rick made my day! We talked at LENGTH about every detail and I settled on a boat. The staff came together to load my boat and check me out--I was on my way! Once I was on the road I changed my mind about some of the details and decided that I wanted another canoe that I had seen. I turned around and pulled back up to the store--they welcomed me again, and I told them I wanted the other canoe--they said No problem and swapped them out! They even unloaded and reloaded the boats. I was impressed and thrilled! Great shopping experience and I WILL BE BACK!
Awesome selection of outdoor gear.
Rude, inconsiderate, Im done here.
This store is awesome, they could have a wider variety of gear. But what they have is extensive and their staff know a lot about local trails and backpacking!
VERY knowledgeable staff and good selection.
Knowledgeable and friendly staff, good selection, and very reasonable prices for the quality of gear. Great store!
Had a fantastic first experience there! Took my friend there to size him up for someRock Climbing shoes and ended up getting me a pair too. Had a very knowledgeable employee who was super helpful and positive, and we are both thankful for Jasmyn! Also a lot of other really friendly and knowledgeable staff who want to help you as best they can with the right equipment!Would highly recommend to all my local dirtbag climbing friends and anyone else who needs quality outdoor equipment!
Prices can be high but support local guides, and college students who work there so worth the extra knowing it goes to support locals seeking education and helping others with local outdoor options. Good all around selection of everything you might night and things you might not have thought you needed. Usually good selection of outdoor freeze dried food as well, for quick stop before heading out for day or two.
Great selection of outdoor gear!
Great place for all hiking, camping and river adventures. Staff is knowledgeable and very helpful. Bonus points for having the coolest looking store in Fayetteville.
Staff was helpful in finding my hiking boots. Shop local!!!!
Not just an outdoor store. Pack rat is the best place to talk to experts about gear and other outdoor appearal. These people know their stuff.
These guys have good gear! Check out there trail shoes! 👍
Pack Rat is my go-to outdoor equipment retailer. It has tons of brands and a very wide selection. The building is gorgeous and the staff knows their stuff. Ive always been able to get answers to my outdoor equipment questions. If youre looking for anything from hiking boots and clothes to kayaks to tents and backpacks, this is the place to go. Their regular training events and semi-annual sales makes this one of my favorite places in NWA.
A great selection of products to make your outdoor experience a little better.
Good selection of quality gear at fair prices. Friendly staff and rustic atmosphere.
Great selection of outdoor gear, and the employees are always friendly and helpful.
Wonderful sales twice a year! The only time I can afford to shop here.
Very nice place! Great merchandise - but if you want an XL - you better get there when they first get merchandise in-. Always lots of size small - lol
Love this place. Staff is extremely knowledgeable and eager to help. Store is always clean and well layed out. Prices are fair for quality of gear or equipment. Selection is great. Have been going here for many years. Highly recommended.
This is a place I love to visit, my favorite store! They have quality outdoor products: clothing boots, sandals tents, sleeping bags. Climbing gear, canoes, kayaks and boards and accessories for water sports. Best of all, knowledgeable staff who to assist you who use the products and enjoy and love the outdoors.
First time in an outdoors store and I was amazed by the customer service. The employees were more than willing to help fit me for a pack and inform me of products. This was even after I verbally reliezed this was no way I could afford what I wanted at the present time. They did not try to up sale me nor diminish my limited experience with quality products.In short, loved this store! Friendly and helps. Would recommend.
Awesome location with a lot of outdoors items for any person of any age! Super friendly staff. 5/5
Pack Rat is a locally owned Fayetteville establishment with a tremendous staff! They are very helpful in assisting with product knowledge of all of their outdoor sports gear. Their pricing is very competitive and seasonal sales offer great bargains!
High quality stuff and knowledgeable staff. The staff actually hike and go on adventures to test the equipment. Staff members are also active in the community. Just being there makes you want to go on an adventure :-)
Great selection of outdoor gear and eqpmt! They also host great events here that support our community!
Excellent outdoor product selection for fair prices and very friendly and knowledgeable staff
Everybody was super friendly and my husband with size 15 shoe was able to find a pair! And their sales are incredible.
Pack Rat is one of the best stores around. High quality gear and a very knowledgable staff. Not to mention, the store itself is in a super cool building. Its just fun to be inside.
Nothing but good to say about pack rat. Every one of the staff has been pleasant and helpful every time I come in.
Nice upper end outdoor gear supplier. Unique store, hidden details carved into the timbers.
Great place to shop. Good selection and helpful staff
Awesome store with lots of outdoor goodies. Customer service was very helpful. You can find unique items here that would not normally find at another store.
A really well done outfitter. The assortment is solid, the space is cool, and the employees are passionate outdoor enthusiast.
Staff was very helpful in helping me find an appropriate sleeping bag, and backpack. Pack Rat has been around for as long as they have, for good reason.
Great store and supplies
Very nice shop with great quality of items. Great quality though means pretty high prices. Will go back again though
Great place! Didnt even come in looking for anything and found something Ive been needing. Staff was super helpful and friendly too!
Pack Rat has always been a staple of the outdoor community in Fayetteville. Buy local & support the industry & lean on their expertise - they know what theyre talking about!Hands down...best selection of kayak gear in NWA!