The staff are all great folks! Rarely do I encounter a long line checking out. Great thing about Advance, the speed perks rewards! Love um!
Great for Car parts that you can not find in any regular Car Shop like AutoZone. Not knocking AutoZone but need a car part? This the place, that I highly recommend. Very helpful staff as well.
Employee not wearing mask, don’t feel safe here. Guy in flannel shirt. If you value your health, steer clear!
I went to this location after making an on-line purchase for instore pick up and I was really pleased with the service I received. The employees had great customer services skills and had the capability to work with all different types of people.. which I feel is so important.. I felt I made a good choice bringing my business to this location .. thank you guys !
Larry is the best parts guy there
Needed hose for radiator. Current one sprung a leak. Was fun in dark working on car. Used flashlight in phone to work
Faine is the man. Broke my wiper fluid sprayer nozzle while scraping ice, he took me right to the parts i needed and i was able to fix it right there in the parking lot. Faine-tastic service, you guys rock.
Employees are amazingly nice and helpful.
Thank to Finte GM for all of the help.
Products good people are only ok
Very helpful with all my questions. Larry cleaned and tested my battery and assured me it didnt need replaced. Wonderful service.
Good fellas.
The younger employees seem more professional and respectful then the older gentlemen who act like its a burden to help you with something
Totally satisfied with the service I received today. Id like to recognize Eve and Anjel for providing red carpet service. I recommend ALL veterans shop with them.
There was roe good they treated me really good in there
I come here to this Advanced Auto because the service that you get here is beyond excellent. Jesse and Eve here at this location are the best! I would travel as far as I would have to to come and see either one of them because of the service and Knowledge I am going to receive. The employees here under their guidance will prosper as they are being taught by Jesse or Eve! This place is the best place to go for any of your car needs, you will be happy you did!😀
Always a great help and generally have what I need
Nice ppl
Very helpful & friendly staff. They went above and beyond to get the part I needed. The place is well stocked, orderly and clean. I would highly recommend this particular business. Thank you.
Well stocked parts store, staff is polite and helpful at the counter.
Would not run test for codes due to covid. Disappointed about this
Beware of the heavy set white boy. He will make you think he knows what hes talking about. But clearly he doesnt. Sold me the wrong parts. I was excited because the price was really great only to get home and find out that the parts wouldnt even fit on my car.I had to go back to exchange them for the correct parts and there was a reason I was excited about the price, because I just had to drain my account in order to buy the right parts. He was trying to upsell me at the counter and I told him I had a budget. Not to mention the manager of the store is extremely rude, barely even gave me the time of day and almost didnt even want to give me the 10% discount in order to afford the parts that I needed. If you absolutely have to deal with this guy, make sure you specify the year of your vehicle 50 times.
Not only did Jess sell us the headlight wiring harness for our truck he helped install it at the store. Thanks Jess for your help it was much appreciated. We will definitely continue shopping at your store.
To much molah
Larry is a great guy, helped with my Jeep and went out of his way to get me in and out back on the road
Good customer service 😊
Helpfulish
Helpful staff and good variety of parts. If they dont have it they can order it for you.
Erik went above and beyond to help me in my last minute situation. Great service overall, I will definitely be visiting him again for any auto part needs.
Awesome Advanced is by far the worlds best auto parts store! Up to date! They gave awesome support too me 8/17/2016---12/17/2016 my trip to Baton Rouge Louisiana to rebuild after floods! An my vehicle gave me hell I put 3000,00$ to only have to leave it down there! An 30.000.00$ that got me 💯% support!
And this is how I think of your customer service💩💩
Went to pick up my online order it was incomplete! The staff promptly fixed it. Good service.
Excellent customer service. Professional, polite. Very helpful
Ordered product online. Order was ready when I arrivedStaff even carried it to car for me. Very friendly and helpful staff. Will definitely go there again
It seems like they have six registers and usually one guy working sometimes two. But not great with knowledge when asking questions, I ran a code reader and asked them what I needed. Ended up ordering parts for my vehicle, a fuel pump and a fuel filter. Well the dang guy orders me 2 fuel pumps. I cancelled my orders and headed to ORileys and got everything I needed and told them the codes the codes that came up.what I needed was downstream O2 sensors not a fuel pump. Needless to say not going back. But I did find a badass razor dirtbike in the back by the dumpster that works, the kids love it so thanks for that
The Manager was super helpful and knowledgeable!
I sm satisfied with this outlets products. Service is adequate and beats there competitors auto zone . Thumbs up for advanced auto parts
They waited on someone before me. When I was there prior to that person.
Came in to grab filters for the company. Jess was an amazing help and didnt bat an eyelash.
Ok
Helpfully team
Always have a wait even if you are the only person? The manager at my location is awesome but you can tell when she is not there.
I had to get some spray paint and they had my color 👍
Nice place
Wounderful People! Paint Supplier n knowledgeable Staff
Always a comfortable visit. Customer service is excellently displayed. Courteous and helpful.
Ken on 92 nd & Teresa on 73 rd are most competent than most Ive delt with in any of their competition
I am having transmission issues so I bought my fluid here, the employees are friendly and efficient.
Friendly staff, not sure who it was but I will probably come next time too
Customer service, not at this store. they looked up they parts and got it wrong. when I ask if they could deliver the right parts since I had already taken my truck apart they told me to go pound sand
Husband comes here ... word of advice ... dont lose anything here because you will never see it again ... staff is great and helpful
All staff was friendly and kind. Will be going here again
It a good place to get parts especially if eve is there
They were extremely helpful
Excellent, Rebecca show me how to save the money oh, quite a bit of money
Sometimes staff is properly trained but they do not try to fake that they know like competitors.
Their services was great
Horrible customer service. 1 weekend i decided to work on my trucks suspension and steering and like any rookie i bought extra because once i started the repairs i would of been dead in the water. When i went in to return the extra stuff they damn near refused to and after calling the manager over they tried to keep my receipts. I did buy select items at the lafayette store cuz my buddy who lived up there helped with the repairs. The items they wouldnt return i was told to bring them back to that store only issue was them tryin to keep my receipts ... Only when i mentioned how ridiculous it was i had to go back to the other store but how could i do the return without my receipts the extremely intelligent clerk said idk, i guess u are gonna need your receipts then scribbled all.over them before handing them back to me!!!! Yes corporate was contacted as well
Customer service varies greatly. They have what I need about 65% of the time. I usualky go to autozone first.
Great employees and very helpful
Had the parts I needed.
Knowledgeable employees, wide selection and competitive pricing.
Had everything I needed and was fast, friendly!
Great staff and price.
Tested our alternator for us. It failed as expected. Turned out the warranty wasnt with Advanced Auto Parts, still they provided a friendly experience and helped us confirm our problem.
Staff not informative even with the computers help
Its the best this place rocks
Customer service is great here.
Good .Found what I was looking for
Had everything I needed
No Complaints Here
Always find what my cars needs
Very helpful!! Thanks Ken
Good parts store.
Terrible service cause if you know what you are talking about, you are scum
Always helpful staff
Lots of parts in stock
Okay. They have most parts
Is good service
Love this place.
Super helpful!
GREAT people
Great
Grear service
Ok place
Always helpful
Helpful crew
Magnificent
Knowledgeable
Found everything
👍🏻
Was given an incredible deal behind the counter by Faine and Dave helped me with a full replacement saving countless hundreds.My store for life!
Excellent service from the people who serve me.
Well thanks
Excellent atention
They serve well
Very good
Fairly good
Good shop
Very well attended thanks