They do amazing work, after I ordered flowers through the tribute store and the tribute store canceled on me the day before my fathers funeral service. I went to buds and blooms 2 hours before they closed I ordered my flowers and got to pick them up an hour later and they were so beautiful and gorgeous. Just ordered from them again a different bouquet for my dad for his military service and they turned out gorgeous as well, highly recommended they do amazing work
I am a florist and referred one of my clients to Buds and Blooms in Federal Way. My customer called to say how happy she and the recipient were, and that the photo of the amazing arrangement has been shared and adored by family from the West Coast to the East Coast. Thanks for taking such good care of our shared customer!
Excellent service. I wasnʻt sure about same-day delivery at an address for a sympathy arrangement but they came through and the flowers were delivers even sooner than we expected.
TEA was WONDERFUL! She helped me order a bouquet of flowers over the phone to be delivered to St Francis Hospital to a dear friend. It was my 1st time ordering here but I will definitely order again!Thank you for the great Customer Service TEA!👍
Beautiful arrangements! Very helpful and they keep your budgeting mind!
Great place! I found the best flower bouquet also the best people there... absolutely recommended 👌
10/10 would recommend. They put together a BEAUTIFUL bouquet of flowers to be delivered to my boyfriend. They are absolutely beautiful and I will be ordering again. Shout out to Leah for taking my order and Tea for putting together the arrangement AND sending me a picture of the arrangement so I may see it aswell. Thank you ladies for going above and beyond to make this special for my loved one.
Walked in to get a bouquet for my daughters 11th birthday. A few questions later and maybe a 5-10 minute wait and I had a beautiful arrangement to deliver to my Daughter in her day!
Ordered flowers for a friend after her surgery;The bouquet arrived on time and was exactly as ordered. It was fresh, colorful and cheerful. My friend was very pleased, as am I.Hint: when ordering flowers online always ask the recipient send you a photo. Not all online florists send what you order... sometimes they leave out all the costly blooms, thinking youll never know. I once sent a $200 funeral arrangement to another state. What arrived had fewer than half the flowers I paid for, none of the roses were included..
Friendly staff and great selections! Great local business that serves the community.
What I got for the money is definitely not worth it. spent 130 been here 4 to 5 times prior not coming back after this poor bouquetI have a health condition and that is why I said I can wait outside but you guys told me to come in and grab them
Staff goes out of their way to make you happy. I was able to wait in the parking lot and make a special order and take it home.Very pretty arrangements too.
I liked the place I got everything I was looking for and the reception was amazing
These guys are great very sweet and beautiful flowers always!! Thanks guys keep up the beautiful work!!!!! If you want beautiful flowers this is the place to go!!!
Mothers Day air plant was a pleasure to deliver!! You made my experience very nice, simple, and with Covid19 going on, you made it a very positive experience! With that my Mom is very plantsy happy!!! Thank you Buds for being a Bud and making me smile!!! 🌼🌹☘🏵🌺🌸🌻🌷💠🌱🌾🌿
I ordered the Arrive in Style arrangement and it came out wonderful. Days later, they are in full bloom, nothing is dead, and they still light up an entire room with the aroma. The ladies on the phone when I ordered and picked up were both super friendly. You cant ask for better customer service. I will happily order from this business again. Total 5 star experience!
I am really impressed with their customer service. I walked into the Auburn store, not knowing what I really wanted to send to a deceased friends family. Right away, I was greeted with a smile and the lady that helped me (I regret that I did not get her name) made suggestions on what I could get for the price range that I was looking for. And because the Auburn store did not deliver to where I wanted my flowers to go, she called the Federal Way store to see if they had the plants I wanted and to hold it until I got home and called. There were a lot of customers, but she took the time out to help me and made the phone call herself. I called the Federal Way store, and Samantha had the plants on hold.The only issue I had was that my name was not on the basket of plants that was delivered. So the family of the deceased did not know who the plants were from until I asked a few days ago if they have received the basket, which they did. So its always wise to follow up with the recipient if they got the flowers. I hope that this is not a regular practice of Buds N Blooms. Ive never ordered flowers from there before, so I dont have any comparison.Otherwise, the store clerks were very friendly and responsive!
I live out of town and this place is close to my family. I called and gave them my budget and told them to create something happy for my mother-in-laws 70th birthday. They arranged a beautiful bouquet and delivered the same day. Would recommend this florist. Thank you
I have always been treated great here. Very nice custom orders. My wifes birthday is so close to Christmas that its hard to find flowers that are not holiday themed. This place gets it and hooks me up with a beautiful bouquet.
Great options and awesome customer service. 2nd time ordering from Federal Way Buds & Blooms.
Made a Over the phone order for flowers for my daughter’s birthday They were delivered to her office on time she loves them the flowers were a beautiful presentation !!!
Ive never gone anywhere else in Federal Way. I really like this flowers store. The people are very helpful and friendly. The store has many thinks to look at. It looks small from the street but it will surprise you when you go inside. Its very close to my house. I like it. Stop by and check it out.
I just needed a single rose and the ladies there were fast and very friendly! I took a card because I will be using them to send a dozen roses pretty soon. Definitely give this place your business.
Absolutely love. The flowers looked like the photos. Great business. Will shop here again.
An absolute amazing experience. Thank you so much, the flowers were amazing. I wanted to send flowers anonymously to my boss, and even after she called and demanded a name, they would not give it to her. Thank you thank you thank you!
Wonderful design Wonderful service And appreciate the extra service they did for me
Awesome place for flower arrangements!
My Moms birthday was coming up and I ordered a bouquet of tulips via their website. On their website it clearly states that if they run out of something, they will create something of equal value. I wasnt expecting this but they called me within 2 minutes of placing my order and let me know they only had about 6 tulips in stock and their next tulip delivery wouldnt be until the end of the week. They gave me a few different options either to wait until delivery of the tulips or they would create something of equal value. Since it was a time sensitive purchase, I asked them to create something with the remaining tulips. The next day we got some bad news regarding a family member. I called to change the shipping address and were very sweet and accommodating. My mom received the flowers and they were the most gorgeous flowers weve ever seen (especially for the cost). They did a great job and customer service was beyond excellent. I wont be buying flowers from any other shop! Highly recommend!
Great friendly staff. Always willing to go the extra mile. Thank you Federal Way Buds & Blooms.
Great experience. Walked in and gave a vauge description of what I’d like and the florist did an amazing job creating my vision. It was beautiful and fair priced. The florist was also very friendly and informative. You can tell that she enjoys her job and meeting peoples needs. Thank you.
Great job! I thought it was a little pricey at first (I dont buy flowers often) but well worth the money. The bouquet I got for my wifes birthday came out amazing. For any special occasions Ill be coming back.
Absolutely recommend this floral shop! I ordered a standing wreath for a funeral service, it was there on time and looked absolutely perfect.
Amazing service and flowers. I was very disappointed using 1-800-Flowers for Valentines day so I used a local shop for my wifes birthday. Amy helped me asked what my wife liked and used her skills to creare an amazing bouquet. It was delivered exactly when they said it would be and it was gorgeous, my wife loved them and it made her day even more special. Thank you so much, I will be back very soon.
Forgot the Baloons on my order, I was out of town when I ordered and the arrangement is no where near as full as I expected. I wont be ordering from here again.
They’re life savers! Another flower shop fell through with my sister inlaws wedding bouquet. I walked in with only 40 min till the wedding for an impossible bouquet. They were so kind and understanding and did everything so quick. It was beautiful bouquet and I am grateful. Thank you!
Amy G, She is Fabulous, very friendly and a True Professional. Thank you so much for your giving me the insight on prefect floral arrangement for my Mother .
Ordered some flowers for my mom for her birthday and boy did they make an impression! My mom absolutely loved them and they were delivered in a timely manner. Thank you guys! :)
Beautiful flowers here. They usually last a long time.
We used them for our wedding and they were great. I shopped a lot of florists for this and they were the best at customer service and most organized about their ordering process. Some other florists would meet with me without even taking notes on what we wanted, or they seemed disorganized in their processes. But I had a lot of confidence in them from seeing them work and they came through.
Amy took my order she was very sympathetic, professional and made a very difficult time for my family easy.
Great people doing a great job, always amazed how fast they can get a delivery out with my late ass calling on the same day. Dont be fooled with those same day delivery listings, total rip off they charge you a huge amount of fees, call these guys! oxox
It was a pleasure speaking to Carol and the bouquet that she created turned out great. Couldnt have asked for more. I would definitely recommend this shop.
If I could give this specific location a 10-star review, I definitely would! Every single person who helped me while planning an arrangement for my mom’s birthday was extremely polite & helpful!I ordered a teleflora Groupon, and had placed an order for a bouquet & chose this location to fulfill the order. There was a miscommunication with teleflora, and the girls at buds & blooms were extremely quick to make sure everything was correct, and that I was ultimately happy! Which means the world to me, considering it’s for a extremely special occasion.Each employee went above and beyond, multiple times for me, and made sure to keep me updated and in the loop throughout the ENTIRE process. I couldn’t be happier with how confident I felt after hanging up the phone. The bouquet arrived on time, looked exactly like the photo, and the experience was pleasant with superb customer service! Would 10/10 recommend to any one for their floral needs. Thanks again to the amazing staff!!
Their flowers last. They always have unique gift ideas🙂
A great local florist. Dependable to have what you need for any occasion, customize orders with a detailed touch, and sometimes will throw in an extra flower or greenery.
They make the best corsages for homecoming! love the service too, always kind ladies willing to help me out with anything! will continue to use this place!
Beyond impressed, thankful for Buds&Blooms in Federal Way. Ordered an arrangement over the phone, we told the receptionist our price range, and what we were looking for, within hours it was delivered. The boutique was the most BEAUTIFUL arrangement, they were JUST what we wanted.
I love this place. Great flowers. Great service.
Very helpful,always courteous and fulfill my order perfectly every time.Only florist I order from.
I called all the way from Canada needing flowers delivered for a special someone in Federal Way. Buds and Blooms had great customer service and had the arrangement done and delivered within a few hours! Thank you!
Very polite staff. Always fresh flowers.
Very patient and helpful with my order
Friendly clean healthy plants and lovely fresh arrangements
They always do a good job.
Friendly, knowledgeable staff, gifts and a great variety.
2nd time buying flowers there. Good customer service.
Got exactly what I needed.
Really do good arrangements for flowers
Very nice people and helpful
Great customer service and beautiful flowers
I never return to visit they made my delivery late and they did not knock on the door to make the delivery and my dogs destroyed the roses since they left at the door without warning😡
Very helpful
Excellent service
Great flowers
Accommodating and Caring.
Nice!