Great local hardware store! Selection could be better. Even if they had items with shelf space in stock all the time, it would be a 5 star place. Convenient and has friendly staff.

Fast Friendly Service and Knowledgeable about where stuff is located in the Store 😁😁💖

Disappointed is an understatement. The place looks like it’s been looted! It’s a total $hit show with products all over. Random stuff in the isles, and general messes all over..I just spent 20 minutes looking to replace two products that I previously purchased at this store. Neither product could be found.After doing about six laps of the entire store, every aisle and the sale bins, not one of the FOUR guys working offered to help. (They are all just hanging out, on phones etc, while music BLASTS!) The store is a mess, & the employees are worthless. I would not ask any of them for painting, or plumbing, or electrical help.Teenage guys on their phones blasting music with a complete mess of a store.It’s too bad! This used to be a great, well organized store!

I dont often shop here, but when I do I am always greeted as I walk in the door and generally find what I need. Ace often carries unique things you dont find at the big warehouse store! I like shopping local. They do have a good rewards program that can save money that off-sets buying from the big chain store.

I totally forgot to make this review over 3 weeks ago 😬 two young gentlemen went above abs beyond the call of duty to help me.I had went to Lowe’s earlier and had received the worst service. When my son tried to send me back I initially refused. He reminded me it would make our process longer and we were short on time. Reluctantly agreed to go as I was leaving I decided to Google and see if there was another place I could go.I was super pleased to be reminded of ACE.I was greeted warmly when I came In the door. All their staff was happy. I wasn’t treated like an annoyance when I had to show them what I needed ... I didn’t know the terminology to verbally explain in detail. They had a huge selection and two men worked together to fry me exactly what I needed.I’m very grateful but guilty I can’t remember their names 🙄Any way ... if you need help their friendly competent staff will help you!

I went to get a key copied for my RV and they didnt have it Walmart also didnt have it but he did give me a card and try to send me on the right direction. I find Ace hardware very helpful and a good place to shop

Friendly, fast but lacking workers! People here need to smile more as well. So grumpy!

Great neighborhood hardware store. Everyone is pleasant and helpful.

Local and have just about every thing you might need... Even some lumber!

Great, convenient local hardware store. Friendly service and easy access when I just need something small (wall anchors, today). Its expensive though, so Id never make a large purchase there but it does a great job with its niche.

First off, parking is lame here. No disability, vet or motorcycle parking. You are lucky to get a spot. Went in to get a new key cut for my bike. Dude wouldnt do it cause he didnt trust suzuki keys manufacturing.... Told him to just sell me one of his keys then, he had none. Considering the overpriced lack of selection here, I am forced to wonder why this store is even here.... Would be better as a skate park for kids.

There is a sign on restroom door “For costumers only”but they did not let use restroom for my eleven year daughter saying there is no public restroom in the store.,even I was buying paint I was a costumer, but they did not care.English is my second language but I know that word “Public” and “Costumer “is not the same.Terrible place to shops in place where they do not care about their costumers.

Small location but with a pretty good selection and friendly staff

I always find what I am looking for

Every time I go there they are very helpful some may not be very knowledgeable but if they do not know they will gladly go to someone else who does know. I would recommend this place and I go in there all the time only one bad experience out of probably 30

Helpful with simple questions. I you wanna chitchat go to home depot or lowes.

So glad there’s a ace hardware right next to my house. Went here for some bolts and had extremely nice and knowledgeable customer service.

North shore has always been a very super place to shop. The staff always goes out to do their best.

Helpful staff, nice store!

Always friendly. Staff knows the store well.

Found what I was looking for easily, helped by a friendly staff member. Safe mask waring and distancing.

Great, knowledgable and friendly staff. Always have what we need. Way faster than a trip to Lowes or Home Depot. WE LOVE OUR NEIGHBORHOOD ACE ❤

Eehh.. needs to be more customer oriented

Good selection of products and great staff!

Wonderful neighborhood hardware shop. Friendly and helpful staff. Some of them are high schoolers so don’t expect them to know as much as the old hands. They’ll go ask the knowledgeable elders. Typical selection of hardware. Overpriced compared to the big box stores but way more convenient with staff who actually help and know something.

Love shopping here. Very helpful. Hardly a price difference from big box stores, and very happy to pay if it happens to be slightly more. Its worth it because you are paying quality, well made compared the cheap stuff anywhere else. Im support a local family, the local economy, and great service. WIN, WIN, WIN!

Very friendly and helpful staff. For a small store they have quite a bit available.

Not a very big store but they have everything, very surprising✌😎🍻

Here they was nice but turned out they seem to racist against Native Americans. We are not trying to cause a any problems or trouble. at times we talk about like back in the day when it was native land we Lived in teepees and had to bathe in the lakes. We had no lights showers cars. I will stop preaching but it just makes me very upset and sad that some people judge and look at me in a different way from themselves. God does not like ugly and we are all equal and the same inside thats what I have to say thank you have a good and blessed day

I stop here at least once a week to get various things and the staff is always a great help. John and Ben are very knowledgeable and do a great job of training the rest of the staff. I use a lot of different Ace Hardware stores in my travels and Northshore is easily my favorite! Thanks guys and keep up the good work!

The staff is friendly and helpful. The store has a lot of stuff in a small space. And they help me find what i need.

Great knowledgeable people who were helpful, kind and courteous. We had just come from visiting a much larger home improvement establishment where service was poor and staff didnt know what they were talking about. I am thankful for finding this place!

Terrible attitude towards customer service ..

Convenient and close.

Very friendly and helpful. Prices are never more and sometimes even lower than big box stores. As you walk in some greets you and ask if they can help. Usually I know where things are, but if not they take you right to the location and can help you select the exact item you need.

Well stocked and well located hardware store in Browns Point area - which needs the store. Prices seemed on the high side, especially compared to other Aces (Hilltop & Pearl locations).Staff was polite. Parking is easy in the lot and there are lots of services in the same complex: Asian grocery, cleaners, pub, etc...

Very high prices usually and so the sales bring the price down to what do you normally would pay at Home Depot or even Lowes. These sales were they offer $5 off require you to spend at least $50 in many cases and the savings is negligible and actually far more than all of the online prices out there. Ive seen many Ace Hardware Stores go out of business and they dont seem to get it. You just cant charge twice the price and stay in business anymore because if you come there for their expertise youre probably coming for a left-handed 3/8 widget which is not very much money. But to buy a beautiful stainless steel BBQ set youre going to pay almost three times what you would say at the big box stores.

My favorite local hardware store.- Friendly, helpful, knowledgeable, and consultative staff- landscaping rental equipment- all the basic necessities.- has that Family Owned feel to itStop by, I dare you to prove me wrong.

Very friendly, helpful staff. A nice, local hardware store that always has what we need!

The helpful hardware folks!

They are always helpful. I appreciate not needing to go all the way to Lowes or Home Depot.

If you buy anything here make sure you check the prices the employee that helped me overcharged me for every item what he did not know was I was keeping track on my phone and knew how much it would be before I got to the checkout so buyer beware

Handy neighborhood hardware store. Large selection of commonly needed items. Friendly service, too!

Very friendly good service

Excellent service! Always greeted, willing to help. I love this store.

Good store nice people

Old school lovable

Great staff and good selection. Honest about where they aren’t competitive on prices but then when they are. I love supporting the local store as they obviously care about the neighborhood versus your big box.

Good local resource location for most home projects. Helpful staff.

These guys have the right selection of useful tools and supplies. The staff are always very helpful. I stupidly ran around to Home Depot and Lowes looking for the right parts. They didnt have them and Northshore Ace had exactly what I needed. Go here first! Support a local business.

They even had a football!

Always helpful and very friendlyGlad to support a local business and not the BIG box stores. ACE is much more personal like buying from a friend.

Nice employees, but the owner has no help for Veterans. Im a person who wont buy things or deal with stores that dont support Veterans, so it was my 1st and LAST TIME. The best of all I was asking for a donation, was told no, so all I can say is Im glad I didnot spend money there.

Great place to shop small business with a lot of the old time assistance. We came for a shovel and ended spending more time finding other things we had put on the back burner because we kept forgetting to ask.

Very helpful. Needed about 6 in of 12 gauge wire and could only find a package containing 17 feet. The worker heard me complain and took me to a place where he cut wire from a reel and saved me about $9. Great customer service.

Rental machines are rubbish. and the teenagers who are in front are always badly faced

This is an amazing store that is so valuable to the community. Very helpful staff, good selection, and good prices. Multiple times I have had a home repair emergency solved by a quick trip here.

Nice, friendly, and helpful staff!

Only place I could pickup tagro puttingSoil.

Great helpful staff. Always cheerful. What you want in a community store.

I give this store it 5 rating because its customer service and the out going employees it try to help you win your 1st to right there when recommend to all to stop therefore Harbor needs.

Nice to have a hardware store in da neighborhood. Young people r eager to help, some not as knowledgeable as I would like but...service is always good.

We are New to the area and have Always been able to find what we need at Ace!!!

I get what I need with helpful people. I hope it keeps them in business.

Everything you need in one place

Will order what you need if they dont have it, much, much better then the big box hardware stores, which I avoid if I can. You can park right at the front door, find what you need quickly and get out

Quick and EZ to navigate! Gotta a key carved there that works better than the key used to make it!

A great store with high quality. Staff is knowledgeable about their store and very friendly. A great stop for most of your home maintenence needs without having to go across town to the big Lowes or Home Depot.

Good advice. Help finding things. Advice

My local ace hardware. Even though smaller than lowes or home depot. When it comes to screws nuts or bolts they have a superior selection.

Friendly people, quiet all the time Ive been here, great if u need something quick and dont want to drive somewhere farther and not looking for any specific brands!

Great little local hardware store! Support them!

I will never go to this Ace again. Just because my son had his phone and keys in his pocket and it was bulging he the owner/manager accused his of steel by saying wants in your pocket.. This is wrong!!. He has worked sense he was 13 years old and has always worked for someone to accuse him of steeling. He pulled his phone and keys out and there was nothing else....!! He called my company to see if the check was stolen (which is ok) but you dont accuse someone of steeling until you know for sure...even if you have had a lot of things stolen. My 25 year old Son was very upset... I called the store owner and said how can you do what you did. He said what do you want me to do now. I said I want you to call him up and apologize to him and he said I cant do that.There was an older guy who helped my Son out with a piece of pipe and he was very nice.. My Son would have excepted his apology but I guess he was to good to say Im sorry... Good luck with your store Manager/owner. Ace in Browns point is the place to go.. God bless

This ACE is great! just drop in, grab what you need or ask where to find it and within 5 min or less you are out the door and ready to continue your project.

They have items I dont find at the big stores. They were very helpful.

Terrific place to do business with professional staff eager to answer your question!

Customer Service is as good as it gets for a Hardware Store.The same guys always work there. I wish the store was bigger, but it gets the job done.Goatea is conveniently located in the same center.

They are always immediately helpful, as well as knowledgeable. Even after or if they dont make a sale, they are still helpful.

Friendly helpful staff, but its not the biggest ACE so there isnt a huge selection. But it has most stuff you would expect there.

Friendly service. Great Ace store.

Great store with helpful staff. Skip Lowes and HD and support your local Ace!

There spray paint section is insanely good far above par very impressed

Anything you need, and great people to help you find it

Good service and 5hey had what we needed

John and his staff are helpful and friendly. Always my first stop.

In my opinion, Ace Hardware is way overpriced. Its like the store is operated for people that have no idea of how home improvement works and they charge a premium on top of everything. I can buy an identical paintbrush from Home Depot for around $4 when Ace charges $9 for the same thing

Halfway down aisle 17 high up on the right - the staff seem to know exactly where to find anything.

I dont know if theres such a thing as too friendly, but if there were youd experience it here. It felt like I walked into a T.V. commercial version of a store. I just wasnt prepared for it, so brace yourself for friendless :)

My favorite hardware store. Everyone who works there knows the products and where they are!!

Great help. Easy shopping.

This store has just about everything you possibly could need. Just go in ask them if they have the product and theyll take you right to it.

Great customer service, very attentive. However this is a smaller store, narrow aisles.

Have a lot supplies for a small place. Only gave it 4 stars because its a tad bit more expensive then Lowes or HP. But hell is close to the house and saves time

Needed a 2 ft piece of ground wire. Of course they had it.

They didnt have the things we needed

Knowledgeable employees eager to assist.

Fast and friendly service!

Guys are knowledgeable fast and courageous.

Prices double what you would pay at other hardware stores.

Great selection of products.