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Lovers
1420 S 348th St, Federal Way, WA 98003, United States
Appearance
Lovers
Comments
Na
Review №1

I think the employees in this store are excellently trained to start yelling as soon as a customer of color comes in asking for refund for badly made products. Advise if you’re not white and can’t yell louder than the lady in the store don’t buy from here because they will sell you a bad product and train their employees to keep yelling repeatedly and loudly “we don’t do returns!”If your products don’t work as expected and don’t match the description on the box, please hear the customer out! Shady store which will do anything to make money off of you, but beware when taking your money your skin color doesn’t matter but it becomes worth yelling at you when you walk in to inform them that the products don’t match the description on the box.

Ba
Review №2

It was really organized and space out well. I believe I talk to the manager and she help me out with everything. A+++ work

El
Review №3

Nice little spot for toys and lingerie...no videos

Ba
Review №4

Worst service. Toys have no power and the management wanted to use old data and research to blame me for not being satisfied. Do not come here!

My
Review №5

Very helpful staff, and they both had a great sense of humor.

El
Review №6

Very rude manager, dont recommend this place to anyone

Di
Review №7

Friendly customer service, very easy to talk to, although Im not shy. They are very attentive to the customers and have knowledge of their products.

C
Review №8

First time in, very very sweet gentleman helped me today pick out some nicee;)

Br
Review №9

Super helpful and informative staff, very easy-going environment. Ive always felt awkward asking questions about sex and the staff here were accepting and incredibly helpful with no judgement. Very clean store and quite a variety of products... Definitely will be returning for future needs.

Ch
Review №10

I came this afternoon around 1230 to pick up some products and the lady there was super nice with helping me pick out my stuff.Not only was she nice, she made the whole experience comfortable and relaxing.I will definitely come back for more stuff, thank you guys for being around!

Am
Review №11

Good layout and excellent staff.

Da
Review №12

Nice selection! Good prices!

IM
Review №13

Most of the workers know how to guide you to the right item. Theyre very knowledgeable and helpful.

mi
Review №14

I came into lovers on 10/9 was excited to buy some sexy outfits for my upcoming honeymoon as well as any other fun items I might see while there. I was greeted by a very polite and friendly employee (Jennifer) who was more than willing to help me find what I was looking for and even hooked me up with some items I didnt even know I wanted😉Unfortunately for me and the other customers, Jennifers coworker (I think Ruth?) was not any help at all! She made no attempt to greet or help any customers that came into the store. I mentioned my honeymoon several times in hopes she would step up and do HER JOB so Jennifer didnt have to keep running all over to help all of us by herself; and so she wouldnt have to keep politely telling me shed be right back to help me. Then I was shocked to hear her say she was going on break! Leaving Jennifer alone in the store with at minimum 5 customers! Needless to say because of only one employee being available to us, our shopping experience took much longer than it should have and I felt more hesitant to ask for help.The store was very clean and nicely set up, with lots of fun items to catch the eye; although I was disappointed in the extremely limited clothing size options. There was almost no small or medium sizes and not one extra small to be found.I did walk away with a bag of goodies that Im excited about, but if Jennifer hadnt been helping me I probably wouldnt have found what I needed. I asked for a comment card and was told they arent available so Im writing this review instead.I really feel I would have left the store without purchasing anything if not for Jennifers outstanding customer service. So my husband and I thank you Jennifer! I would have given you 5 stars!

Pa
Review №15

I like the staff a lot

La
Review №16

Very helpful when youre trying to get out of your comfort zone with outfits!

Ma
Review №17

Love this store

Hi
Review №18

Excellent customer service

Fr
Review №19

Friendly staff for selection

Ke
Review №20

Friendly and knowledgeable staff. Decent selection and comfortable atmosphere.

Va
Review №21

Fun store for ADULTS,love the sales

Tr
Review №22

My experience. Was awesome friendly service and my girl and i both couldnt be happier two thumbs up we will be back !!!

su
Review №23

Rip off! Not really friendly worker, very rude answering questions.

Jo
Review №24

Got a lot of thingys!

Sa
Review №25

Passed by and went in to check it out.

Ch
Review №26

Employees are male hostile. Only accept cash. Go somewhere else.

An
Review №27

Great customer service! Especially Barb! She helped us out with what we needed and gave us great suggestions.

Ma
Review №28

Amplio, ventilado, buena distribución de productos. Rápida, discreta y agradable atención. Buenos precios.

Oc
Review №29

Nice play

Information
14 Photos
29 Comments
4.3 Rating
  • Address:1420 S 348th St, Federal Way, WA 98003, United States
  • Site:https://loversstores.com/
  • Phone:+1 206-870-2591
Categories
  • Lingerie store
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:12–8PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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