Had some issue with reservations for the unit I was trying to book but when I called the location Alex at the front desk was super helpful. Change the information that was needed and when we got there it was busy but he helped us in a timely manner. Area was super spacious and secure. Would so recommend this area to store your belongings. Double security and also temperature wasn’t bad inside the buildings.
Alex the property manager was amazing to work with!...I had a horrible experience at another storage place (non related) and Alex was heaven sent he immediately gained my trust .I can tell he truly love and enjoyed what he does and I knew I was in good hands! it was truly an easy process from start to finish I wish I would have came to federal way Supreme self storage first! I rented a 10 x 10 that was brand new never been rented!! The price of the unit is less expensive than the other place I delt with earlier..I highly recommend coming here it will definitely be worth the while!!
Alex was GREAT!!!! He was very patient, thorough, and had awesome customer service. I was referred by my sister, and because of my experience with Alex, will definetly refer my family and friends here for their storage needs! Thanks Alex!
Alex was very kind and super helpful! He explained everything in detail without being overbearing. The facility is beautiful and clean, and almost all of the units look pretty easy to get to! This was the easiest part of my moving experience, very thankful for this place and experience!
Friendly Staff, brand new space, great price!!There are some extra fees: Rental insurance is required for $13/month, $25 one time admin fee, and they have a special lock for $20 that you might as well buy from them.Despite all that this place is still cheaper…
Alex was super chill and laid back. Made us feel super comfortable and was extremely helpful
Ok...first and foremost you are greeted with first class customer service. Extremely helpful people here. Let’s say for a example you call and you decide not to leave a voicemail...they call you back. Not only do they call you back ...they do it with such pleasant Gratitude that you feel welcomed. Very clean units. They have wooden carts with very good turning radius...they are at every entrance..super Convenient. Security is top notch ...your valuables will stay nice and safe. Get the fob it’s $5 extra super convenient. Hands down the best place to store your stuff.
Nice friendly staff, clean and quiet facilities o]
This is the best storage ever affordable prices big units access for big trucks good customer service and clean property
It was great, Alex and Ryan were very professional, and knowledgeable. The place is very clean and feels secure. Would recommend this place!! Thank you.....
Alex was very helpful and friendly. I appreciate he found me a unit not too far from the door as I am a senior and it is hard to move a lot of items if I have to go very far......especially with my bad hips.
This is a great place for all of your storage needs. The facility is brand new and Alex, the manager, is wonderful.
Clean units and pretty easy access for 26ft straight trucks.
Very help and super kind.
Very Safe place to rent ! I park my Bus there for four Months, and it was safe and secure ! Very good customer service !!!
Exceptional customer service from Alex! Whole process was simple, quick and easy. Facility is great
Just signed up here, but so far so good! Quick and easy process, knowledgeable and friendly staff ... and the extra space is nice while it’s still new!
Beyond a excellent first impression with the site manager. Clean lot !!!
Excellent service provided by Customer Service agent.
Alex the manager was awesome
Great. I rented a U-haul and they made the process totally carefree and no hidden charges.
I love the staff they are People who care and appreciate the clients in hard times
Nice and clean