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BeMobile Inc. - Verizon Authorized Retailer
409 W Lincoln Ave, Fergus Falls, MN 56537, United States
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BeMobile Inc. - Verizon Authorized Retailer
Comments
Mo
Review №1

Went in to take care of a broken phone and Max helped us upgrade without increasing our bill! He took the time to explain things, make recommendations, and answer any questions we had. He was friendly, thorough, and knowledgeable. Definitely one of the best experiences Ive had with any cellular store.

Ca
Review №2

Maxwell assisted me when I was having phone trouble. He was knowledgeable, kind, and patient. He walked me through my options and made my situation stress-free. Happy outcome, new phone!

Mi
Review №3

This store is very busy and probably under staffed. Tejay was great. Verizon policies suck. And they need to communicate all fees and costs.

Jo
Review №4

Maxwell was extremely helpful and I always love coming in to get my questions asked or buy new gadgets lol.

Ge
Review №5

Max was a very helpfull kind person! I would want him on my team anyday.for anyjob.very friendly and willing to help with everything Id recommend him to anyone.11 out of 10

Wa
Review №6

Jessica was awesome, very friendly very cordial couldnt have had a better experience

Ar
Review №7

Excellent service. Great discounts and upgrades. Made the transition from an ancient flip phone to an iPhone a breeze. I strongly recommend this store.

As
Review №8

Excellent service each and every time! Very helpful in finding you the right device and plan for your needs.

Ma
Review №9

Great service! Staff was very knowledgeable of services I was interested in. Walked in on T-Mobile, walked out 15mins later with Verizon service up and running.

La
Review №10

The associate was great.. Very helpful, and very informative.. I appreciate the better phone .

Ce
Review №11

TeJay was very helpful. He listened to what we wanted and got us more service and a better price than we we paying.! Awesome job TeJay!

Co
Review №12

I am not a tech savvy person. But Jessica went above and beyond to help me figure out my new phone

Al
Review №13

What a great job! Highly skilled, informative and willing to train. Thanks Maxwell for a great experience and a brand new phone! the rest of team is quick to be of service and joy is working with people who are beginners all the way to the well season tech geek like me!

MM
Review №14

Had finally adulted and got my own phone plan and we added my wife. We both got new phones. I had no idea how to do all this and TeJay walked us through it making it all a breeze.

Ca
Review №15

Maxwell was great! We purchased two new phones this week ... he answered all of our questions and provided exceptional service. My husbands old phone proved to be a challenge (transferring data, etc.) but Maxwell was patient and friendly during the entire appointment (2 1/2 hours!). I appreciated his professionalism and kind demeanor.

Sc
Review №16

I always go to this Be Mobile store and I have always gotten great service. Jessica helped me one year ago and again today making sure I got just what I needed in a plan and a phone. Highly recommend his location.

Gr
Review №17

I had a great experience getting switched over to Verizon, Alan ensured I had the best trade in deal possible and made things very smooth!

MK
Review №18

I had the pleasure of working with Jessie and Maxwell who both helped my entire family purchase new iphones recently. The customer service I received was second to none - truly. VERY helpful and efficient in every way. I highly recommend BeMobile for anyone in the Fergus Falls area.

Sh
Review №19

Tejay was very helpful and knowledgeable. I appreciate his expertise and would recommend him highly!

Ga
Review №20

Tjey did a fabulous job selling my wife and I new phones. Very knowledgeable. Working on 3 customers at once. Pleasant young man. Would recommend him to anyone needing a phone

Do
Review №21

Tejay done a great job of fixing the issue with my phone thank you

Ju
Review №22

Dedicated staff, that were informative, helpful and courteous. Jessica when above and beyond, as she came in on her day off, solved all of the problems encountered with the transfer of 8 phones, from another provider and patiently dealt with our humor and questions.

Pe
Review №23

Made appointment for 1:00. Store busy and was 1:20 before I was helped. Jessie was very good at multi tasking and did help me while she was working with someone else along with answering phone and greeting other customers, notifying them of an approximate wait time

Cy
Review №24

TeJay is awesome I have been a Verizon customer for many years have near had a sales person answer all my questions so well! Had a problem with a cordless charger I purchased when I got my new phone he was awesome again!

Em
Review №25

Jess helped me find the right phone and iPad! I had such a good experience with her!

Je
Review №26

Never have I had such a knowledgeable and friendly salesman. Maxwell is helpful, patient, and efficient. I highly recommend him!

Ti
Review №27

Tejay went above and beyond any sales person I have ever dealt with!!! He had a wealth of knowledge and had awesome recommendations!! I will always go back to work with Tejay!! A perfect 10 at his job!!!

Ta
Review №28

Jessie and team were amazing at getting the whole family set up with the best deals for each member based on our specific needs; no pushy sales, just genuine care. We were in and out in good time too!

Ja
Review №29

TeJay greeted me as soon as I walked in the door. He was very pleasant and helped me with my phone issues I even purchased $112.00 worth of phone accessories from him. I give 5 Stars 🌟 to TeJay!

Ra
Review №30

TeJay was very helpful and when I had an issue he was quick to solve it for me

Ry
Review №31

Jessica was a pleasure to work with! Because of her the upgrade was not as stressful. My wife and I would recommend her to anyone!

De
Review №32

Jessica helped me purchase my new I Phone 11 today !! What a great experience with her. She never pressured me to purchase anything but she offered information on things I may like to purchase! She explained everything I needed to start using my new phone and she answered all my questions with knowledge and patience! I would recommend seeing Jessica for your new phone experience!! Very friendly😊

De
Review №33

Maxwell did a great job with setting up both my and my wife’s new phone. Plus we had a nice long conversation while both phones were updated. Verizon is lucky to have this nice man as an employee!

Er
Review №34

She did a great job!! She has great customer service and very good at what she does... product knowledge was amazing

Ju
Review №35

Max was very helpful and did an awesome job getting my new phone set up!

Do
Review №36

Maxwell helped me get set up with a new phone and the accessories that I wanted. He asked questions and together we figured out the best phone for my needs. I didnt feel pressured and was very comfortable working with Maxwell. He is knowledgeable about the products.

Ma
Review №37

Like going to BeMobile the people who work are really nice and really helpful and you dont have long lines .Thank you BeMobile and the staff that work there 🙂

Le
Review №38

Today at the bmobile has been a great experience. Usually it takes a few hours and this time it only took an hour! Good job team

He
Review №39

Tejay did a great job helping us find the best options.

Ro
Review №40

TeJay was very polite, knowledgeable, professional, and helpful. He even helped me pair my new phone with my car.

El
Review №41

A very nice young man named Tejay helped me. He was very helpful and explained everything. He made sure to see that he answered any and all questions.

Ma
Review №42

Max was awesome!! Super helpful, made the process easy and simple!! 10 out of 10 would recommend to a friend!

Pa
Review №43

Jessica was so sweet and super helpful! Thank you!!

Pe
Review №44

Fast service, provided options, answered all of our questions.

Je
Review №45

Tejay was great. He answered every question and took care of all the details.

ma
Review №46

Teejay was just awesome!….very informative and extremely patient while we got our new phones! He helped us make decisions and was polite and very helpful!

Ke
Review №47

Great job Jessie!!! Very good service,friendly and very knowledgeable.

Ri
Review №48

Maxwell was a great person to work with. Thorough and quick, yet answered all questions.

Mi
Review №49

Was in and out very quickly, switched me out of straight talk(a joke) and got me back on Verizon.

Sa
Review №50

Tejah was very helpful and was happy to leave there a new Verizon customer.

Jo
Review №51

Alan was incredible, he came in after he already left to go home and came back in to help me out as it was fairly urgent. I would highly recommend this location!!!!

Sa
Review №52

Maxwell did a wonderful job. He is very friendly and he knows what hes doing.

De
Review №53

Maxwell was extremely helpful and helped me choose the best protection for my phone. Thank you for making it so easy!!

Le
Review №54

Jessie was very helpful and patient with us. She explained everything. She suggested ideas for us that were cost efficient. So very pleasant and cheerful. Thank you Jessie at the Fergus Falls Verizon on Lincoln Ave.

Va
Review №55

Matthew was extremely knowledgeable and friendly. He made our shopping experience relaxed and great!

Al
Review №56

Alan was amazing! Knowledgeable and patient, personable, polite and didn’t make me feel uneducated or stupid (unlike Jessica) and walked me through everything he did. He will be the reason I come back to the store. Thanks, Alan!

Lo
Review №57

Store was clean. Jessica was great. Left with more than we came in for. 👍

Je
Review №58

Great customer service and very informative.

Ch
Review №59

Tejay had excellent consumer service skills and helped me set up my new phone. He was patient, polite, and answered any questions I had.😀

Gi
Review №60

Maxwell went well above great customer service! I had a frustrating time trying to switch providers. Thank God for people like this who are willing to jump through all the service hoops, because I was ready to throw out the whole thing!

St
Review №61

Was satisfied with everything! They did an awesome job helping me upgrading my phone.

Be
Review №62

Jessie was very kind snd helpful.

Pa
Review №63

Amazing customer service! Very helpful!

sa
Review №64

Alan was awesome! Very knowledgeable and super polite and professional. Would definitely recommend this place. Thanks Alan!

Bo
Review №65

Jess was helpful, thorough and helped me save money on my phone bill.

wo
Review №66

Very nice customer service from everyone, very personal! Recommend Verizon to everyone. Jessica was very kind!

Ch
Review №67

Quick and easy to get a new phone

Te
Review №68

Maxwell did an excellent job at solving my problem. Thanks for great service. 👍

Wi
Review №69

Experiencing the finest in product support and shopping assistance was well worth the Visit to this store. Tejay was very knowledgeable and helpful in supporting me in this unplanned transition to a newer, more reliable phone.

Bi
Review №70

We received excellent service from Jessie over our recent purchases who ensured that we received the best deal while meeting our interests and needs in our devices. Ive worked with Tejay and Alan as well and the entire team is very friendly and fun to talk with while getting our devices set up.

Jo
Review №71

I went in there with prepaid phones and came out with two iPhone 11s! I was getting helped by Tejay and he was literally amazing. He helped through all the yellow tape and all I needed to remember was my own name and number lol. Definitely recommend to anyone to go there if looking to switch to Verizon. Literally no complaints!

Ri
Review №72

Easy and quick transaction.

Ja
Review №73

Excellent service and staff! I highly recommend going when Tejay is working :) he is super kind and was very helpful setting up my new phone.

Ma
Review №74

This team is great! They are good problem-identifiers and communicators. It’s always a positive experience working with them. 👍

al
Review №75

The Fergus Falls BeMobile Verizon folks were amazing with me! I came in just for a charger one day and next thing you know I had an incredible deal on a new Samsung phone AND they helped me save money on my plan! In particular Dawson did a great job, helped me set up the new device and processed the plan change and new device so quickly. I had a great experience!

To
Review №76

Excellent customer service!

Ta
Review №77

Jesse was wonderful! She made the usual ordeal of purchasing a new phone fun. Very patient and kind. Thank you!

Ni
Review №78

Friendly, knowledgeable staff. Teejay was a big help getting my new phone set up.

Ch
Review №79

Alan absolutely knocked it out of the park for me. He was courteous, patient, and above all professional.

Al
Review №80

Maxwell solved our issue with very little additional cost. Pleasant surprise- things don’t usually work out that well!

An
Review №81

Very helpful and knowledgeable!!

De
Review №82

Great place excellent staff always helpful!

Ar
Review №83

Bought a new phone just today (9-12-19). The store was not very busy but two people were ahead of me with lengthy dealings. The staff was very friendly and helpful while I waited. When my turn came up the process was quick and painless. I left my phones there while the transfers were taking place and stopped back later to retrieve my new Samsung Galaxy S10+. Everything went smoothly

Za
Review №84

Great service, had a warranty issue with my phone. Had gone to another local Verizon dealer and they said phone was damaged. Wouldnt call the warranty number to verify with them. BeMobile took the time to call and saved me $99 for a damaged phone fee. No money in their pocket just great customer service. Thanks for helping me out and will do more business with you in the future.

Ge
Review №85

Slow service. Didnt know how to fix problem. Brushed me off to tech coach. Very disappointed.

ch
Review №86

Excellent experience with Alan.

Rh
Review №87

Excellent service and patience

Le
Review №88

Not impressed with the lack of customer service I received. The rep that I worked with was extremely inattentive to me as the customer, focused all his attention on his wife and a co-worker in the store while I was there.Failed to give me a receipt, so when I went online to register a product I purchased there, I was unable to do so, because it said I required a receipt to do it. I called the store and told Matt he had failed to give me a receipt. He said he was busy at the moment, but would email me one within 20 minutes. 2 hours later, I had received nothing, so I called back to the store stating that he seemed quite distracted during my purchase in the store previously. His comment was, Im always distracted. I told him that doesnt do much for me as a first time customer in their store.Not planning to go back.

Me
Review №89

Dawson was so helpful today! Alan and Scottie r great as well! Thank you guys so much for all the help choosing a new phone! I already love it! Updated, just got my phone updated again. Max was amazing too! Great team at this store!

Fr
Review №90

WORST EXPERIENCE OF MY LIFE! Went in to get my screen protector looked at and Alan basically said its not his problem and provide no information for me. Then pawned me off to another sales rep who in turn provided all the information I needed. They then continued to banter me and try to sell me everything they have! Keep in mind I already have an iPhone 11 and Apple Watch Series 5! Alan then said, This is a verizon store you should come in here expecting to buy stuff not looking for information. 0/5 Will never return and will spread the word of this incident.

Er
Review №91

Great experience, friendly staff.

Ir
Review №92

Dawson was excellent. He was kind, knowledgable, saved my sister money for the plan I am on, and patient with me. He is an asset to your company and I will refer people to him.

Ru
Review №93

Very good experience

To
Review №94

Fergus Falls BeMobile Rep, Jamie was the best! She was personable, helpful and knew her job. She walked me through upgrading my phone with patience and a smile. When I have reason to go back the BeMobile, it will be at that store and to work again with her. Thank you Jamie M

Di
Review №95

Jamie is wonderful. She spent so much time with me setting up my phone, answering questions and giving me great advice. She was so friendly and professional. I would recommend her to any customers coming to Verizon. Thank you Jamie.

Me
Review №96

Very helpful in making sure they do everything they can to help out and make situations as easy as possible. Weather it be setting up a new account or figuring out an error on your phone. Highly recommend!

Ka
Review №97

Alan is the best😊 He has great knowledge of everything. He is always able to answer all my questions and update my account to fit our needs. Thank you Alan!!

Da
Review №98

Amazing service from this store. Only BeMobile I’ll go to. Alan was a rockstar with my purchase!

Ph
Review №99

Alan and Roxanna where absolutely wonderful to work with at the Verizon store in Ferges Falls mn where I had a very sensitive situation where their patience and knowledge was much appreciated i will tell everyone I know about my experience!

Ma
Review №100

I had a bad experience when I purchased my new phone and was upset, my phone quit working so I went in to see what was wrong with it. I have to say that Alan worked very hard getting my issue solved. He got it sent back in and covered by warranty and gave me a loaner phone so I would not be without. I got my phone back today, went in to get everything switched over and Jamie and Dawson were very helpful and nice. Alan had given me a couple items to make up for my bad experience and Dawson showed me some very cool things on my phone. Thanks everyone for everything you did for me to make it right. I appreciate it!! 😊

Information
8 Photos
100 Comments
4.7 Rating
  • Address:409 W Lincoln Ave, Fergus Falls, MN 56537, United States
  • Site:http://bemobile.com/
  • Phone:+1 218-998-7600
Categories
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Telecommunications equipment supplier
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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