I just had the most pleasant experience at the Fernandina Beach store. I was assisted by Archie. He was friendly, courteous and knew his stuff. He made my day!! It’s employees like him that prompt me to be a loyal AA customer and investor.
Super nice people in this store. I was only looking for a battery tester and he not only offered to test it. But also offered to see if he could get it charged.
Archie and his crew went above and beyond to help me with my paint questions for my car. Great auto store to get any and all your answers.
Extremely helpful and knowledgeable staff.
Helpful staff, great selection
Great service, fair prices....Had both parts I needed....
Excellent service by technician Archie H. (AAP, 1880 N. 8th St, Fernandina Bch, FL) who replaced old battery in my 2012 Mini Clubman with 3-yr Diehard 47H5, $184.
Great service! Had a headlight out and needed it replaced quickly as my family was driving home to NY the next day. From the minute we walked into the store it was a great experience. We were greeted right away. Brent was phenomenal. He got us the parts we needed and even replaced the headlight for us! Was very personable and knowledgeable!! Highly recommend this store!
I have been here several times. Archie is always so helpful and always willing to lend a hand to help with your car. I am very glad Archie is a very honest person and very helpful. I believe we need more Archie in this world. I have had help from the other staff and they are always nice and courteous and willing to help too. This team is great so if you ever need help go see Archie and his team.
Great as usual.
You can count on this store manager Brent to take care of your problems
Shopping for a few car accessories as well as questions about my vehicle. Archie went above and way beyond the call of duty and preformed ezcellent customer service to my fiance and I. Am very satisfied with his experience and knowledge on every question I had and gave me a quote to walk out with right then, this will be my parts and assecories store for my vehicles from this point foward thanks a bunch
Brent & Archie could not have provided better service when cominng in for a new marine battery.They tested our 4 year old battery, gave us the stats then rolled us out a new one and even carried it out to the trunk of our car.Thanks yall!
Omygoodness. The best... my Daughter rolled up there with a hot jeep we met her there to help out.. what an amazing guy at the front ... he and her dad got her on her way in a matter of minutes so she was not late for work.. . Thank you Brent and Dad..
Everytime I shop here I feel like I am the only customer in the shop, I am not, They take care of me EVERY time. So glad they are on the Island. The crew there is great!
I stopped by those morning needing new wiper blades and head lamps. Got both installed and out in thirty minutes. Cant beat Advance.
I parked here once.
Bob and all the guys up at Advanced are beyond helpful. They’ll go through the whole store to find your part if it comes down to it.
Archie greeted us at the door and was very helpful.
General Manager Brent is amazing. We came to this location on a holiday because our car battery needed to be replaced. He overheard us speaking to another employee about our plan to do the work ourselves and insisted that we let him help. He saved us hours. Fantastic customer service.
Archie was a great help. His computer said the part was in but when he checked it actually wasnt . He called to ORielly for me and made sure they had the part. I went back and bought some tools from Archie to do the job. I will gladly do business with them again because they go above and beyond!
On vacation. Alternator goes bad on Friday at 5PM. Brent at Advanced Auto gets the part and recommends a garage. He even loaned us a quick start just in case we needed it before Saturday morning. Advance Auto and Oneals Garage are the best! Highly recommended by this out of towner that didnt have a choice!
Archie helped me. Very nice gentleman. He was so polite, well spoken, and very kind and he knows exactly what you need.
Extremely helpful, professional, and friendly staff here! I showed up right around closing time and Archie took the time to check my battery, alternator, and did my battery installation. He is the best!!! Dont bother going anywhere else for your auto parts!
Great great service from Brent... Why thats my go to place
Really helpful staff and great management. They really make an effort to know their customer base.
Dont know what youre doing? Ask these guys - I promise that they wont even laugh at your questions.
I went in today and Ill start by saying... Im one of those girls that knows NOTHING about vehicles!!! And I dealt with a gentleman in this store that not only went above and beyond to help me but took his time to explain in detail every option I have showed me pictures and all!!! I went in the store a bundle of nerves and left feeling a lot of weight off of my shoulders!!! Thank you SOO much I cant remember his name unfortunately but you have one great employee!!!! 💜💜💜
Great service. Tested my charging system and determined it was the battery. If you buy a battery from them, they install it for free.
My family and I were on vacation in Florida and the dreaded battery light came on along with an engine whine. Brand new battery, so I knew it was the alternator. I ran our van over to these awesome guys and they validated that it was he alternator within a few minutes. They recommended 2 shops nearby to get it fixed and even called the shop managers on their personal cells to set up an apt. These guys trusted me and sold me the alternator at core price and asked that I bring the old one back when done.Long story short... I broke down at 6pm. 10am the next morning I was back at the hotel with a nice happy alterator install. Thanks guys!
I had a great experience they have all of your auto needs!!! And they are very helpful thx Advance😁😁😁
Nice people work here, easy to talk to, very helpful. Prices are good.
Excellent service and help. Was able to repair my car without taking it to a shop because of their knowledge.
Quick fix on my buddys trike and we were on our way. Very helpful and knowledgable staff.
Brent is the MAN!, Pablo helped me find fluid to put in my brake solenoid switch very helpful =)
Brent and Jeff at advance are the best parts guys on the island
Wonderful prompt service. Thanks to Brent who got our battery changed quickly!!
Great guys in there. Helped me right out and even carried my stuff out for me.
Very informative staff and helpful in putting things in for you and making sure things are safe for you. Great service and always look forward to going there.
They gave me a ok price on a alternator but after i had the alternator installed I found out the alternator was no good so yes they sold me a bad alternator 😵
I have been going to Advance Auto since its became Advance Auto and Ive always gotten great service
Very helpful staffNeeded parts ready available
Very friendly staff and extremely helpful. Dave helped me out with all my questions and took the time to go into detail about my issue.
The guys stayed after closing to help me awesome
Brent is super helpful. Great staff.
Excellent customer service, friendly, helpfull, they will even replace your wiper blades in the rain with complaining or getting an attitude . They go above and beyond great prices
Good service, people knew everything about repairing cars there.
Great ppl there. Great service!
Great place for parts and accessories from knowledgeable people.
Great peeps, great parts place..
Very friendly and helpful staff.
Good group of people And helpful
Helpful and had the part I needed.
Awesome support knowledgeable staff fast service
Always do a great job for me
Diagnosed my battery problem and put in a new one for me!
Helpful knowledgeable staff
Excellent attention
Great and helpful employees
Had just what I needed.
I stopped in to get some 2 stroke oil
Didnt have the part I was looking for but they gave friendly service.
Excellent parts service and personal
Brent is great to deal with.
I broke down on this past Sunday on the water and I came into the store the staff very very professional and very nice I needed a jump box to jump off my boat that was stuck on the water I did not know the jump box had to be charged so the service staff said here you our jump box and we will put your new one on charge so the help me get out of a bad spot top performers
Great workers knowledgeable
Great service
Always helpful
Had the parts I needed and helped with tool
The clerk found what I was looking for.
Great help!
Awesome service
Helpful staff
Honest, trustworthy
Helpful
Thank God he got us out of trouble because we were far from home 👍🙏