This is the second time I have used this company and I their level of expertise in cleaning my carpets and tile floors was exceptional. Matt was my technician this time and he worked efficiently and effectively completing the tasks at hand. My husband is very particular and was very satisfied with their work as it progressed.The office staff thoroughly explained any delays in processing my appointment and valued my time while working. I intend to use them again in the Spring for all my flooring maintenance. Bravo guys on a job well done!
Matthew was outstanding. Great attention to detail. He even called us back and offered his condolences. Thank you for the great job.
I use Capital Carpet because not only are they local, they are a great company! Very affordable, reliable, trustworthy and do fantastic work. Matthew cleaned, deodorized, sanitized and disinfected my carpet this morning and also did a steam clean treatment. He even cleaned my porch mats without me even asking him too. I am so happy with his work and would highly suggest him for your future carpet cleaning needs. Very friendly and does a great job! He’s also vaccinated which is a huge plus for me. I will never go with any other company. Best rates and employees in town! A big thank you to the owner(s) as well!
I have used Capital Carpet Cleaning several times now for my carpet cleaning needs and they do an exceptional job every time. Matt, the Carpet Guy does a supreme job cleaning my carpet and furniture! My carpet, sofas, and chairs look just like new after every service. I highly recommend him and Capital Carpet to handle all your cleaning needs! In fact, I already did. ;)
Matthew showed up on time with a professional attitude and a willingness to do a good job for me. He listened to my concerns and did fantastic work. Fast and efficient he even gave special attention to a few stains.I have been a customer since the 1990s and have not used any other company. Capital is 1 mile from me and I believe in supporting local business. And this is the local small company to support. I am totally pleased.
It was a great experience. The young lady that made the appointment was very pleasant. Matt was very professional and did an awesome job. My carpet was filthy he got out every stain and the sanitizer and deodorizer that he used made my entire house smell good. I would highly recommend them. Thanks again Matt.
Jason and Shawn did an amazing job.. I will most definitely refer these two gentlemen… They respect your property . They have you double check to make sure everything looks good.. They gave me recommendations on what temperature to put my air on so the carpet can dry… This was the best in home customer service I’ve had…. 👍🏽
Jason and Shawn did an awesome job on the carpet in the whole house. The pricing was a great value for their professional service. They showed up in their time window and completed the job quickly. I will absolutely use Capital Carpet again and Ill ask for Jason and Shawn when I do.
Matthew was awesome. Cleaned my carpets very well. The carpet looks awesome and smells good. Im very pleased with how carpet looks. Matthew gave me temp to keep my air on to dry carpet. He even took a fan I had in back room and set it up to dry carpet. He was very professional and very kind and considerate.
Matt did a great job! Explained all my options to make sure the carpet stays in good shape. Appreciate how they were able to come out last minute!
We had Matthew come out to clean two rooms for us. He was very nice, professional and gave us tips on how to maintain the carpet for longer use. The previous owners had pets, we have pets and two children so the carpet needed a good cleaning. Matthew took his time and did a fantastic job. We are very satisfied. Definitely would recommend this company and Matthew!
Matthew was great! Was professional and went above and beyond. Will definitely go through Capital again and would recommend Matthew.
Was very impressed with how fast we got an appointment and the great competitive/affordable pricing! Mathew was so great and personable highly recommend! He was knowledgeable and didn’t try to “sell” us on anything which I appreciate! My husband and I couldn’t be happier!
My experience with Matt was amazing he was promote and did a great job on my couch. I’ll definitely be returning to get my carpet cleaned.
Matt went out of his way to clean our old microfiber couch that was heavily stained from years of use and having a toddler around. Honestly, it looks and smells new and he was a pleasure to have in our house. I will definitely use this company in the future and be asking for Matt!
Jason came out and cleaned my basement carpet after my sump pump failed and overflowed. He did a great job and even threw in the stairway at no extra cost! Great Service- Thanks!!
Matthew did an amazing job on the carpet and is a great people person! Will always do business with this company.
Matt at Capitol took fabulous care of my mom in Birmingham MI after her water damage. If Matts Care and kindness is any reflection of this company they are fabulous! Thank you Matt we will be buying are new flooring from you 😀👍
Matt the carpet cleaner service man very professional and concerned and explained what I needed when told him my concern my carpet was soiled smell bad like mildewfrom water damage I let him no that I just got a new carpet pad he had explained to me what needed to be done . Capital carpet has my business my carpet looks amazing
Matt did a great job with the carpet. Very friendly and explained everything.
Matt did an excellent job on my carpet . He also has a friendly outgoing personality!
Matt was so awesome and a gentleman and respectful and did awesome job on me and my cousin unit I would recommend this company over any other in this world a really great guy
The carpet looks amazing! Very satisfied with the entire transaction at Capital Carpet and Matthew, the tech who came to service my house, was courteous, quick, and did a fantastic job. The carpet looks great and so does my area rugs. Thanks again!
Initially, desired carpet-dying but was told that the quality of my carpet wouldnt withstand the dye (older, polyester capet) and I appreciate the honesty. Decided on a cleaning instead and what a difference a day makes! MATT called that morning to suggest a time slot, called when he was on his way and was pleasant and professional from start to finish! My carpet, sofa and loveseat looked brand new after he was finished and the deodorizer made my living room feel inviting and fresher! I appreciate how MATT explained everything, adjusted the furniture for optimal space-cleaning and even turned my heat back on when he was done! I will be a return customer and I will always request MATT.
The cleaning was terrible. Didnt even vacuum before half cleaning then they give you attitude. Also rug still smelled like dirt and dogs still had dog hair on it smh.
Matt not only did the job where we thought it was beyond saving but he had the most impressive attitude while doing a hard job as his last house on a 90° day. What a great guy you have Capital Carpet.
Matthew from Capital Carpet really saved us. We had minor flooding from the rain a few days ago and because of the high volume of houses flooded we were unable to find a service that work dry the carpet for us. Matthew came to the rescue after he finished his other jobs at 10:15pm! He did not have to come that late as I am sure he wanted to be home but he came out and got the moisture cleaned out as well as rent us 2 fans to dry the pad and carpet. I cannot thank him enough and highly recommend him to anyone who needs a carpet cleaning or water damage cleanup!
I had Matt as a service guy and he was awesome! Very informative and even gave me pointers on how to control the pet urine. Highly recommended.
Our dog got sick and made a huge mess on our carpet. This company was so responsive and kind, they sent someone out the next day to clean. Jason was kind, quick and did a great job. It was so affordable also! I love supporting our local businesses because they always provide top-notch service. I recommend them and will definitely be calling Jason again to help us out!
We had Matthew come over and clean our carpets. He is very kind and hardworking. He got 4 bedrooms and 1 living room done in about 30 minutes. He did a fabulous job it looks like our 10 year old carpets is brand new. If your looking to get your carpets cleaned this is the place I would recommend. Thank you so much Matthew!
Gentleman that came out was very nice and friendly, prompt and professional. I was concerned my cat would be an issue but he hid under the covers and wasnt disturbed very much. Great service!
I’ve used capital carpet for many years! Matthew is very detailed and does a great job!!!
Excellent considering the age of the carpet highly recommended
I highly recommend Matthew he did an excellent job he was very polite and very fast he got stains I thought that I was never coming out out everybody ask for mat👍🤞
I called on 9/15 & Matt was sent out on the 16th. He was very professional & on time. He did such an amazing job. He was very polite! Explained the whole process . Allowed me to see the comparison of my dirty carpet as he cleaned . He was awesome. Thanks again
Great customer service from Matt today very polite and kind! We will have him back to do our upstairs soon!
The smell. The color. I really thought my new office rug was a goner after my dog had an accident on it while we were out of town. The crew at Capital Carpet Cleaning didnt even bat an eye at this challenge. As they treated my rug, they kept me updated every step of the way and even carried it to my car when I came to pick it up. The rug looks, and smells, like new.
Arrived on time and was very professional, removed stains from carpet that previous company couldnt remove, very satisfied with service.
Great experience...reasonable price and rugs look fantastic!
This company truly did provide first class service. My techs name was Matt and if youre reading this hes who you want to request. Theyve gained my patronage moving forward. Five stars!!!
Just had my carpet cleaned and it looks great. Matthew was my tech. He was very personable and professional. I have 2 small dogs. One is old and is starting to have accidents so I had stains that I couldn’t get rid of. Matthew suggested the pre-treatment and it worked so well. No more stains and the carpet looks much lighter. Don’t hesitate to call Capital and request Matthew!
If I ever need cleaning again, Capital is my go to. Their pricing is great! I called needing cleaning the next day and they were available. They dont keep you waiting around all day either. I had my carpet cleaned by Mathew. He did an amazing job! He was very friendly, informative, helpful, thorough, and quick (without rushing)! Thanks guys! Definitely recommend!
I have been using Capital Carpet since the 80s, theyve always had good prices and awesome customer service! I fell in love with Matthew !!!! He was very personable, thorough and quick. I will be asking for him every time.
The only ones I trust to clean my carpet!!!! Matt is the best!!!
Well Jim has been my tech and i like him a lot, he is so nice and he do a great job Very disappointed today. I called on 9-8-20 and made appt with a lady to get carpet cleaned . They forgot to put me down. I have all my furniture moved since 7am and still waiting plus have errands to run on my day off. I had to call them again because once again i never received a call letting me know what time the tech will come . The only reason i am still waiting is because i have been a customer for a while with this company and the guy i spoke with figured out how to help me, due to the fact it was the lady error, with forgetting to put me down for today 9-11-20. My carpet was clean and i was happy
Excellent experience. Service was very professional, and Results exceed expectations!
Mat did a wonderful job He is professional courteousHe did everything in a timely manner. I highly recommend him. Yiu need more people like him. Sincerely Ms Archer
Matthew did an awesome job cleaning my carpet today.His customer service was professional and patient. He got the job done and explain each treatment that my carpet needed.I have been using Capital Carpet for 28 yrs and my parent used them as well love the staff as they have been great.
I had used Capital Carpet to clean my area rugs a number of years ago and they did a wonderful job. I just used them again and the quality of service remains high and Im so satisfied with Capital Carpet that Im bringing another rug to the today. There is no need to even consider anyone else.
Matt wss fantastic, very professional and arrived in a timely manner. Capital Company, Matt is a great asset to your team. His social ability in how he reacts to customers. He also is very customer friendly. He also did great job on my basement carpet. Awesome guy
Jason and Matt are the absolute best! Service is outstanding and my carpet looks amazing!Jason arrived promptly to my home. He cleaned and deodorized four rooms and an over-sized sectional. Im impressed with the level of professionalism and qualify. I will be utilizing their services again in 3 months.
Matthew went over and beyond to help me get my carpet cleaned and get a red wine stain out of the carpet. He was very thorough and professional. I felt like the price was worth the cleaning. Thank you for helping me and going above what was asked to get this red stain resolved. I will recommend you and this business for your professionalism and customer service.
Your technician Matt took good care of my parents and their carpet cleaning needs, he exceeded their expectations. Pet stains and traffic areas came clean. They felt comfortable with Matt in their home which means a lot these days. I selected Capital Carpet because of the good reviews and it is a family owned business for 40 years. Thanks for a job well done and at a great price. I will be scheduling the porcelain tile to be cleaned and sanitized in the spring. Thanks Matt !!
Matt was great as alwaysAsk for him
After a water heater leak at my Mom’s house, I needed a company that could replace some carpet padding and clean some water stains out of basement carpet. Truthfully I didn’t think the brownish water stains (from the rusty water heater sediment would come out.... Not only did the tech get the stains out, he did an awesome job replacing the padding I had removed and he re-stretched the carpet tacking it down, it looks like new. The price for everything was super reasonable. We were so happy that while Rick was there my Mom had him clean another room where he was also able to remove a spot from the carpet.Capital Carpet was on time, polite, and did great work.Highly recommend!
I have been using Capital for 30 years and have never been disappointed. Today Matthew called me to let me know approximately what time he would arrive and he was prompt. He came and cleaned my carpet, which had very heavily soiled traffic areas. I didnt expect it to come as clean as it did !!! He took his time, treated some spots before he cleaned it and I am happy to say my carpet looks great!!! Thank you Matt for doing such a great job at a very reasonable cost!
Matthew did a great job cleaning our carpets, area rugs and furniture. Very professional! We would highly recommend and will use Capital Carpet again in the future.
Matthew took great care of us this past Saturday in chesterfield. Was very knowledgeable and did great work to our doggy damaged carpets!
Matt is the absolute best---been using him for years and years. Hes courteous, professional, timely, thorough and sublime. Give him a raise now!
Rick was very unprofessional, his attitude towards my wife and his sarcastic attitude was un acceptable. He came out twice for spots he didnt do and accused us of dribbling on the carpet . We used them for years and they just lost our business
Wow!! So satisfied with my carpet cleaning experience!! Found them in an ad in the paper and needed carpets cleaned next day. They were able to come out when needed, showed up on time, and were very professional. Matthew was the technician, gave me a great deal and paid great attention to detail. Thanks so much!!
I had Matthew as a my cleaner. He was very nice and friendly and completed services in a timely manner, despite delay in time. My carpet looks and smells good! Thank you Matthew!!!
Best carpet cleaning Ive had so far my carpet looks brand new again. Matthew did a perfect job!
First time using any carpet cleaning service. After searching multiple places I settled with Capital Cleaning. They did not disappoint me. Their rates are great and the service is on time. Matthew was my service guy, and his attention to detail was great. He was great to talk to and very courteous.Definitely recommend for others.
I was really impressed on the quality of the service, Matthew did an excellent job and he let me know what exactly needed to be done he was very efficient!
Need your carpet cleaned? I highly recommend Capital Carpet! Just had the carpet throughout my entire house cleaned. My technician was Matthew. He did an AMAZING job! We are a family of 6 with very light colored carpet.... By the time Matthew was done my carpet looked brand new again! I’ll be requesting him for next time.Danielle Black
Ive been useing Capital Carpet for years. Ive been very happy with their quality work. They go over and beyond your expectations! Thanks Matt!
Had my carpet cleaned today and JASON did an AWESOME JOB!!they went over and beyond to make sure i was satisfied!!JASON and his partner SHAWN were both very POLITE & KNOWLEDGEABLE..i scheduled a next day appointment which the representative was polite and helpful as wellable to get me in..JASON AND SHAWN. arrived on time i would Definitely recommend them!!and I will be contacting JASON whenever i need a good cleaning!!
This was my first time getting my carpet cleaned. The tech was fast. They used light deodorizer and I wish I would have purchased the actual deodorizer but hey. Overall I think they were good for the price. $96 for 5rooms
Matthew was very very professional and came right in and told me he’ll be social distancing and I really appreciated that, did a wonderful job and the carpet looks like new !!! Will definitely use capital again
We called Capital Carpet when we had flood damage, and Matthew came out fast and took great care of us. He was professional and personable, and took the time to explain everything. He even told us what we could do to save money, when Im sure other companies would have tried to take advantage. Highly recommend this company and Matthew!
Capital Carpet Cleaning is an excellent company. Weve used them fo 25 plus years and they always do a beautiful job whether they clean carpet or install it. Theyre all very professional. Matt was our technician the last few times and he goes above & beyond to make it look brand new again. A very hard worker.
I am truly satisfied with Capitals service.From getting an appointment in one day, tothe timely arrival of Matthew the technician. Matt did the work with courtesy and professionalism. Matthew also suggested some additional products that would enhance the look and feel of my carpet. I have used your company before and would recommend your service to others.
I have been a customer for over 5 years. I truly enjoy the service and interaction with my service tech, Matthew!! He is extremely professional and personable! I look forward to working with him again when its time for more service! Great job Matt!!!
Ive used Capital Carpet off and on for years. Its great to see that they are consistently good. My technician was Matthew. He was professional, thorough, and offered suggestions on carpet care between cleanings. Well be sure to use Capital for future cleaning, and ask for Matthew by name. Great job!
First time using their service. Very organozed with timing arrangement, the service guy was right on time. MATT went above and beyond his duties, very friendly person with great attitude. Definatly recomend this company.
This company was sent by our restoration company for our basement that flooded and I loved the work and work ethic Matt brought to the job that I had our whole house done for the holidays. Matt is a friendly tech who takes great pride in his work!
Carpet and couch came out great! Matthew did an amazing job! Best price around for what we had done. Everything looks brand new! Will definitely use again and recommend to friends/family!
These guys were great! I called about noon after a tenant left our rental home and they were able to get Matthew out the same day. He called long before he arrived to let me know his schedule and when he would arrive. Matthew did a great job, the carpet looked brand new after he was done. I would definitely would recommend these guys and I will use them again
Awesome job! Best price around! I have used several other companies. None compare to these guys. They even did our throw pillows on the couch. Will definitely use them next time we need our couch and carpet done. Highly reccomend.
Got my carpet cleaned yesterday by Matt, he was great to work with and explained everything really well! Our carpet is so fresh and clean now, I’m very happy and will be using Capital Carpet Cleaning again!
The worker is awful
I have used Capital Carpet cleaning for several years.The technicians are in uniform and very professional. The carpet cleaning is outstanding, simply couldnt ask for more. I speak especially for Matt, cant say enough good things about his work. I am so happy with his service that I ask for him by name when calling to make my appointments.
They did a great job on my furniture and carpets. Jason even cleaned carpet in my back room as a gesture of goodwill in hopes that I would be a repeat customer! When was the last time a company did something that nice? :)
Carpet came out better than I expected! Nothing short of a miracle the stains came out! Matthew was great with explaining how the sanitizer works and pretreated stains and even told me how powerful the cleaning tools he used were so much better than a home steam cleaner! He was fast but efficient and I would recommend him to clean our carpets again and will definitely tell my neighbors . A+
I have been using them for years and they do a good job
Highly recommend this place the receptionist was very pleasant. The tech Matthew did an amazing job. Great personality and takes pride in his work.
I just had my 4 rooms and a hall done by the famous Matt, who did an awesome job. My carpet looks and smells 👃 clean. He works fast and is very friendly. Thanks again! 👍
01/27/18: Carpet was cleaned today and I’m absolutely in love with the service. Matthew was awesome and I HIGHLY recommend him. Did I mention my carpet looks AMAZING!! And the pricing was affordable.
Capital Carpet is the best value, period.- Quality Job (The couches are very clean - the job was done right)- Outstanding Service (Matthew showed up on time, he is genuinely nice, and he explains everything to you in a polite way.)- Price is unbeatable (They were actually the least expensive company I researched)- Matthew did NOT try to upsell me (In fact, he SAVED me money by explaining how I could clean my bathroom tile WAY cheaper than what he would have to charge me -- I appreciated that honesty.)Overall, when I see a company and their employees doing a great job, I want to recommend them to others. Hope you found this recommendation helpful.
Great service, very reasonably priced. Matt was friendly, professional and efficient. Dont bother renting one and trying to do it yourself (which I contemplated), you wont regret hiring Capital!
So disappointed after all of the positive reviews. We had our carpets in four rooms and two rugs cleaned around one week ago. The initial interaction went extremely well and the cleaning person was punctual. We had high hopes that were completely crushed when our carpets were left soaking wet, no furniture guards were put in place during the cleaning and the promise of having our rugs returned within 4 days did not happen. In fact, I had to contact the business one week after our rugs were taken to ask for them to be returned. Upon return they were not rolled back into their initial place but rather dropped off still in plastic and left for us to do the work ourselves. Overall, very unprofessional. No apology for the lack of communication or misunderstanding. Take your business elsewhere.
Matthew did a great job on my carpet. I will definitely continue to use Capital cleaning.
Matthew did an awesome job on my house in Ferndale. Provided me with a lot of helpful tips and understanding of what he was doing to clean the carpet, and the process of handling it after he left. Very friendly, and very time efficient for the quality of work he did. Thanks Matthew!!
Ive been using Capital as my carpet cleaner for the past few years. I clean before Thanksgiving and before Easter. I just had the whole house cleaned today. Matthew did a great job! He was professional and seemed genuinely concerned about delivering GOOD COSTUMER SERVICE.
I wish I could give this place no stars..! I set up an appointment on Monday for Saturday. I got a call at 9am that my tech will be out between 1-4. I called at 3:30 to get an ETA and was told he wasn’t going to come till after 4 closer to 5. I couldn’t wait any long due to an important matter. I was told someone was going to come out the next day, Sunday, to clean my carpet. I never received a call, and I called back Sunday morning to get an ETA. I was told I would get a return call and did. The person who called me seemed not to know about my appointment.. I then received a call from the tech I spoke with the day before..! He told me he couldn’t make it because his brakes are bad! I wasted my entire weekend waiting on this company.! I ended up calling another company and they came out within two hours with no problem.! In conclusion, this company is unoraganized and inconsiderate..! I was recommend by my neighbor and will not recommend to anyone. Don’t waste your time.!!!
I originally canclled my appointment because I found another place to do it, well the other place cancelled and they still showed up which was great. Matthew came and was suuuper helpful and even gave a little discount to help me out because I couldnt afford the original price. My carpets look almost brand new now, I definitely recommend this place. Super affordable and great quality!!!!! Would go back!!
I had a technician name Jason come by this morning. Very precise and on time. Great service. Definitely will be referring this company to anybody needing cleaning services. Jason was great!!
Very professional, accommodating company.I personally had the opportunity to work with Matthew. he came to our facility cleaned our carpet in a timely fashion and our carpets could almost sparkle. Thank you!