After having difficulty with other larger auto glass shops in town, we were grateful for the prompt and thorough service at Urban Auto Glass. State Farm was able to gain contact with them in less than 10 minutes and they were able to schedule me very quickly. There were a few things other shops were not able to do due to our car having “eyesight” however, it was not an issue at all for Urban Auto Glass. We would highly recommend coming here and will be using their services for our other cars and family’s cars.

Bailee at Urban Auto Glass was very friendly, and offered quick services. I would highly recommend for your glass needs!!!

Bailee and Corey with Urban always strive to be the best!! I will always use them for my auto glass needs!!

Very efficient operation. They satisfied all requirements in a timely manner. Really great!

Very good service. Called to have windshield replaced. They were very friendly and gave me an appointment within a few days. The replacement was done in less than an hour. I recommend this place.

They were quick and job well done so far; they did a windshield replacement. The woman up fro t was kind and attentive, I felt like they cared about making my wait as short as possible and they valued my business. I will go back them should I have any auto glass needs

Excellent customer service from Bailee and Cory! Feels like family, and couches are plush for waiting on rapid service! And mobile services go to you!? Wowsa.And Im going back a third time.

The office girl could not be more snippy and rude, I use to recommend this shop to many people. But after so many rude interactions with her, I will be sending people to diamond auto glass, where they are respectful and on time.

Fast, efficient, competent, and friendly. Blake did an excellent job scheduling and coordinating insurance . Corey, the installer, was punctual and competent! Great service all around and I highly recommend this company. Thank you!

Absolutely amazing customer and technical service. Truly, blown away. Bailey, who was my first point of contact was so personable and sincere~that sincerity continued through Matthew, the technician that came to my door step, repaired my windshield in literally 10 minutes. I couldnt even see the crack anymore. Amazing company. I highly recommend them!

They are great. Ive been here a few times and they have great prices and get the job done quickly and efficiently. Highly Recommend

Great service thorougout, addressed challenges, and followed up accordingly. Highly recommend.

Get place and service and there all so helpful on answering any questions and being honest.

They where amazing, not only was a great job done. But they were willing to come in on their day off to help me out without extra pay. The serviced was great and wonderfully nice people.

Quickest and friendliest service around. Ive had other glass shops in town work on my car and these guys dont mess around. My new windshield got put in a timely fashion while I was at work, and they dealt with my insurance so I didnt have to pay anything. 10/10 would recommend.

I have been a customer of URBAN auto glass for several years. I have used them for glass replacement and tining of all of my vehicles. They are efficient, kind, and the work is impeccable.

Great pricing, service and people. Shop local

I usually dont give reviews but when I do it is usually because of poor service. With Urban Auto Glass it was a completely different story. I wish I could give more than 5 stars because they deserve more. Matt at Urban Auto Glass was absolutely amazing to work with. He did absolutely amazing work installing two windows on my Sprinter van that did not previously have windows. Not only was he quick and a super cool guy, his rates were very reasonable. I travel around the west a lot and the next time I need some auto glass repair I will definitely be driving back to Flagstaff to have Matt do the job for me. A+++++++++++ HIGHLY RECOMMENDED

Fast and friendly. We were late and they still treated us well. Our technician was matthew and he spoke well was intelligent and very helpful.i love to be seeing clearly. Not to mention he can do damn good restoration of headlight if you need it.

Picked up a rock chip in the windshield while on a road trip. Based on Google reviews we stopped in Flagstaff at Urban Autoglass. We were there at 0800 and they opened right on time. We were fixed up and on our way at 0815. Very fair price and outstanding customer service. Huge thanks for the great job!!

Great service. Quality service. Went in for chip repair on my windshield with a quoted price of $40 for a serious chip and a minor chip with a very small crack. As soon as I asked for the chip repair they ran a quick quote for a new windshield (parts/labor) and told me that if I ever needed a new windshield that I would know what to expect from them. The quoted price was $180 for my 1995 Subaru Legacy. I asked if they would be able to install a new windshield that day and they said that they could pick up the glass and set an appointment in 2 hours. This was also accounting for their lunch so I assume that this time wouldve been shorter; either way 2 hours is pretty quick. I returned for my appt and they had me out of there in 45mins. Im happy with the repair and can wholeheartedly recommend these folks to anyone with window needs.

Nice friendly funny workers. Did an amazing job I love the tinted windows. Very fast. We were early but he was able to do it right after the car he just finished.

There was a minor noise in our windshield after Urban replaced it.. These guys went after the cause until the found it removing the windshield several times. Ive had 4 windshields done by them and tinting.. all of it top notch and the best pricing around. No need to look elsewhere!

Im in a position where I work with a lot of customers with glass repair or replacement. They are super flexible even though I know they stay very busy and not one time have I ever had a time where they have not come through on their promises. They are truly masters at their craft and Bailee, Matthew and Matt are phenomenal people to work with.

Was driving up from Phoenix and got a crack in my windshield. They were able to get me an appointment by the time I arrived in Flagstaff and they had my windshield in stock. All of the staff were very polite and helpful. Very reasonably priced.

Had my rear window replaced, Great customer service when I called the office for a quote. My window was replaced the day I called. Matt and his coworker were very friendly, professional and informative when they were repairing the window. Will definitely use Uban Auto Glass again and refer customers!!!

Cheapest option by far in Flagstaff. Crazy nice people, I drank a cup of their coffee on their leather couch and window was pristine in 45 minutes. Good luck finding better(why try 😂)

Fantastic customer service, excellent work and great people. Bailee, the front desk/office administrator, coordinated with my insurance company which saved me an hours worth of pain and suffering. Matt, the owner, is an ultimate professional who stands by his work. Mobile service to your site available up to 30/40 miles. They were recommended to me by the auto dealership and they were right!

Great experience

Outstanding!We needed a repair done on a commercial van in a matter of hours and after calling 5 glass repair businesses in the Northern Arizona area we were directed to Urban Auto Glass & Tin Inc. by theFord Dealership in Flagstaff.They had the glass in stock we needed and took care of it that day.They save the day for us and for that we were very grateful.I would highly recommend them.

Ive had my tint and several windshields done on my company vans. Fast turn around and not a single issue to date. Matt and his crew are personable, knowledgeable and got the job done quick. Will recommend to anyone wanting glass or tint work in northern Arizona.

Best place ever! The entire staff that I encountered is extremely friendly. Best If the need arises, I will most definitely use Urban Auto Glass. You guys ROCK!!!!

Ive dealt with other glass shops in Flagstaff, but this one is exceptional! They went above and beyond to take care of me after my windshield was abruptly broken from a rock that was thrown from a big truck. They were able to replace my windshield within an hour after the incident. Thank you Urban Autoglass!

Great experience. Brian went out of his way to help me even after our windshield was replaced. Apparently there was a cosmetic wire cover missing from the last glass replacement we had. Brian found the part for me and came back and replaced it a few days later.

Good place and friendly as well

By far THE BEST auto glass company in town! Very friendly staff and easy to deal with.

Fantastic customer service. With countless years of experience, I wont trust anyone else with all the company and personal vehicles.

Great work, good price and very professional. You can sense that they really want to make the customer happy.

Did a great job, was quick and great people

They did a good job replacing the wind shield but in the process they broke my door handle. Overall I still give them full stars because they replaced that door handle and the staff was really nice and helpful.

Driving through Flagstaff on 2-1-16 and a hunk of ice fell from an overpass and smashed the windshield of our jeep on our way to vacation at the Grand Canyon. Scary to say the least but also inconvenient because we were on vacation and on a schedule. A quick google search led us to Urban Auto Glass & Tint. We explained what happened and they told us to bring the car on in. About 90 min later we were on our way again with a brand new windshield as if nothing had ever happened. They even vacuumed up the glass shards from the inside of the vehicle. This is business done right, period. At the end, they shook my hand, looked me in the eye and told me their work is guaranteed for life and that if I ever had trouble with their work to bring it right back and they would fix it. Top notch guys all the way around. I highly recommend giving this shop a visit.

Excellent quick service and the lowest price around!

Matt, I just want to thank you and the skillful installer you sent to my HOUSEmy Avalanche is like brand new again Ill never use any other companyagain THANK YOU AGAIN !!!!!!!! JOE DLUGOSZ

Quick and actually $50 cheaper ($205 vs $254) than the Safelite store here to replace the windshield on a Honda. I called at 10 a.m. on a reference from the Honda dealer in town, they gave me a noon appointment and we were done in an hour.

Best Place in Town, fast and easy to work with!

Friendly, Awesome job, super professional, 5-star experience! highly recommend!

Horrible horrible horrible customer service technician was late and didn’t even apologize for. I had spoke with representatives prior to appointment for window tint services and replacement of a window regulator for my truck, but forgot it as this experience. At least the gentleman on the phone apologized for the technicians rudeness. I did appreciate that.

Good bunch of people. Misty in the office especially is a joy to deal with.

Got my windows tinted from them for a very fair price and I am so pleased with the result. Very professional work!

I love Urban Auto Glass. Service is a 100.

Nice work and friendly staff.