I just bought my first Lowe pontoon boat from AZ Marine. All I can say is it was the best experience I have had buying from a dealer for anything. Jeff was very knowledgeable and made the buying experience easy and non stressful. Being a business owner myself I was very happy to find a company that is honest and has high values. I would highly recommend AZ Marine if you are in the market for a boat. Also Jeff delivered the boat to me at Lake Pleasant, took me out and showed me how everything works. Well worth the drive to Flagstaff for service like that.
What an excellent experience buying a Lowe Pontoon boat! Jeff was very informative and helpful start to finish with the easiest purchase transaction Ive ever had with a dealer. Support your local businesses they actually take care of their customers....cough, cough looking at you big box stores. Highly recommend.
Hands down one of the best companies I have had the pleasure of working with! When I reached out to Blake for help, he responded within minutes. I have 3 older waver-runners and 2 of them wouldn’t start. They had been sitting for years and I was ready to throw in the towel. Blake told me that I needed to stop diagnosing everything myself and get them to him. His whole team hopped on board and they had them running in no time. It’s been a little over a week since I picked them up but I can tell you that they have been to Lake Roosevelt and Laughlin since then. They may have some years on them but they are all running like champs! I see the amazing work AZ Marine pulls out of that place and it was heartwarming to know some 1997(ish) skis were made a priority just as much as the beautiful $80k newer boats are. It doesn’t matter how old your watercraft is at AZ Marine, Blake and his team will take on the challenge! Thank you so much!
Super prompt service, Blake and his team fit us in on SUPER short notice. Only issue I had was being told upon pick up that my batteries were bad and they had already had their battery guy pick them up....kind of odd in my opinion because most businesses would call and speak with you about something like that before hand.
Jeff, Blake and the crew at AZ Marine are wonderful! They are all easy to talk to and do excellent quality work on your boat in a timely manner. I definitely recommend them for all your boating needs!
I have searched all over the west and parts of the east coast to find a crestliner boat for hunting and fishing. Jeff at AZ Marine has been great and gave me the best deal. He has also given me great prices on service and accessories. I pick up the boat in the next few weeks. I will follow up, but so far this place has been fantastic. I have to believe that based upon my experience that one post from the complainer is just that, a typical complainer who always sees from his own perspective and has no ability to be introspective about his own bad behavior.
We just purchased a beautiful Crestliner 1850 Superhawk from AZ Marine. The service was top notch from start to finish. It started with a visit to the Flagstaff location and Jeff helped get us in the perfect boat for us. Today Jeff and Blake met us at Roosevelt lake and showed us personally all about the boat and trailer. I highly recommend them!
Worst Marine Dealer on the planet. They have no regard for anyones safety, especially mine and my dogs. All they care about is making as much money on customers as possible. I gave them one star because I have to give them something to do the review. They dont even hit the chart. How they got to be a Mercury and Lowe Boat Dealer is beyond me. They dont even know how to properly mount a motor on a boat. They sold me a motor that was double what the manufacturer and Coast Guard says is safe for a discounted price. I returned the motor when another dealer educated me on how dangerous it was. AZ Marine proceeded to charge me full list on a 30hp motor and returned only a $400 difference. Then made the comment we are going to make some money on this deal. I hope you are happy AZ Marine. At least someone is. I dont appreciate being taken advantage of and Im sure others wouldnt appreciate it either. You need some serious lessons on how to do business because its obvious you have no clue. I would run from this place....fast. I predict they will be out of business in time. Most likely sooner than they think.Interesting reply from the business. Its disappointing to see them blame everything on me. There were definite reasons I filed all the complaints I did and by the way no one sided with them. You file a complaint and the BBB or Attorney General mediates it. End of story. Whomever replied to this and to my previous complaints with AZ Marine cant even spell and write correct sentences. These people arent worth my time and energy. And by the way if anyone despises liars its me. Interesting too that it took them 4 weeks to reply. Just go away and take advantage of someone else.
Bought a used boat from them for cash, they illegal sold it a curb sided me, I can’t transfer the title into my name because they never transferred owner from the original owner into there names, had issues with the steering, throttle and starting, and they wouldn’t do a refund. The first time taking the boat to lake Powell the 3rd trip out the motor cracked around the 3rd spark plug after just starting completely locked up. I haven’t been able to get a response regarding this either.
Great place with great people!
I can’t say thank you enough to Blake, the mechanic here. He went above and beyond to help my husband and I with a problem we’d been dealing with for over 4 years. He was very professional and genuinely concerned for us. He was very knowledgeable and reliable. I would recommend this shop to everyone. Thank you Blake!
I purchased a pre-owned boat on Craigslist with low hours, after the first outing we noticed we were taking on quite a bit of water and had to run the bilge pump constantly to stay dry. I called around to a few shops and AZ Marine seemed very capable and confident that they could tackle my bellows leak, and even said they likely have all the parts in stock to make the repair job even quicker. They are currently still working on the boat, but Blake was very helpful and knowledgeable, and Austin was very polite and thorough during the drop off process. Very excited to get the boat back and get on the lake before summer ends!
Very professional team of people! Hydrolocked my boat and they put me to the front of the line for intimidate repair. They fixed the engine after sitting for a week with the cylinders in water, within two hours gave me a call and informed me it was resolved and running again! Tried calling other boat repair companies in Flagstaff and they insisted that my motor was trashed without even looking at it! Very honest company and would give them 2 thumbs up. Thanks Blake and your team!
We called them at 15 min before closing and they told us to come in. Having an electrical issue we had to wait for their service manager. He showed up shortly after 5 and worked trying to find the issue. When he found the problem he called to get the part delivered, installed it then tested the whole system. Was impressed that they wouldnt let us leave until all was good. Blake and Austin were very professional, respectful and funny. We think we have found our long standing boat repair guys
Great work and customer service! I will definitely be back for all my boating needs. Every experience mechanic and were helpful and knowledgeable.
Couldn’t be happier with the service I was provided. Very knowledgeable group and helpful. Thank you for getting me back on the water
My experience with eliminator boats has been a great experience my boat was in bad shape motor issues as well as other issues Blake who worked on my boat did a great job iam very pleased with the job he did tried to save me money and got it done fast replaced a new mercury 115 motor and runs great come and see Blake and you will be happy
I would not typically write a review. I have taken my boat to multiple different respectable boating companies within the state of Arizona searching for someone to help me with my Bimini cover. Every time I was told the same thing we can’t make one we can’t buy one they don’t make anymore. When I took my boat into Eliminator they kind of started with the same process. Once they realized that there were no after markets Blake was determined to still get the job done he contracted with a company out of lake Havasu called Seemed Dreams. This lady is a seamstress like you would never believe she got my Bimini cover done in a couple of weeks probably in the busiest part of the year that she has for her business overnighted it to me and when I put it on my boat it fit like I presume the original one did when the boat was first new. I would’ve never found this lady or had a Bimini cover made to fit my boat like original without the help of Blake and all the guys at Eliminator boats have a great boating season.
Stay away from this shop! ! ! The service guy Jeff, is a Liar, and a rip off artist, and they do not have an actual boat mechanic, the service guy works part time there, and is a day worker at Purina dog food company. I took my boat there, and it ended up costing me $800 more than the estimate, and they only installed an extra part less than $100 also they broke my starter and made me pay for a new one which they overcharged me for, and without even telling me they took my boat to the lake for a joy ride for 2 hrs burned over a quarter tank of gas and returned it to me with soda cans inside and there trash. also they stole my trailer plug, and when I got a chance to take my boat out myself, the electrical system was all screwd up as my guages stopped working, my 12v outlet did not work, speedometer, and the hour meter was dead,I made the mistake of refering a good friend to them to get his boat worked on, and we were at the lake together that same weekend, and they had replaced a fuel pump on his boat, and after about 2 hours his electrical system failed, and his boat would not start, I had to tow him back to the marina. Oh they extreamly overcharged his as well, Jeff lies and claims only he can get parts from manufacturer because he is an authorized dealer, Its a lie, other shops get the same parts, they just dont overcharge people for them ! also they do not complete the job, it was left unfinished, as stated by an actual boat mechanic I had to go to get the job done right.