Asked for call when the tech sent out could not figure out how to open the panel on our in deck hot tub and also asked to get information on the removal of the hot tub in the event the hot tub was non repairable. Tech said hed have owner call. No call. My husband crawled under our deck removed the panel in about 5 mins time. Months later I receive an emailed invoice for the techs time, who did nothing. Emailed back and asked for call again. No call. This happened again and no call back. Today I received an invoice in the mail, with a note saying theyd received the email and invoice was for what the tech could do. I called and left a message. I love to support small local businesses but when service is not provided and no one has the respect to pick up the phone after multiple requests and talk to the client but they can email and mail a bill for no work done, all respect is lost.

Friendly and very helpful staff as well as owners. Will to help out and go above and beyond in my situation. Would recommend to anyone needing a spa or help, maintaining a spa.

The Spa Guy and the Spa Fairy maintain more than 6 hot tubs for us on a twice a week basis. They keep our spas in great shape, which is no easy task as our spas are at vacation rentals. From Sedona to Flagstaff, we know that we can count on them to keep our spas clean, resulting in many happy guests. Thanks for taking such great care of our spas!

The best business in winona! Great service by great people. The only place to go for your spas and spa accessories.

First the disclaimer, the spa guy is my friend.I also purchased two spas from the spa guy and he has maintained every spa Ive ever had. hes honest and he has good prices on both new and used spas I recommend them to my friends

Perfect service

Good people. Friendly and helpful.