user
Tires Only Tire Pros
3911 Cloverdale Rd, Florence, AL 35633, United States
Appearance
Tires Only Tire Pros
Comments
Ja
Review №1

I had two front tires replaced this morning after having a flat on my way to work. This is my second time using this business but had used their sister business on Florence Blvd a few times before that. It has always been a good experience. The service is always good, prices are good and they are friendly and quick, which I appreciated more than normal this morning. Highly recommend!

He
Review №2

I have used Tire Pros the last few times for service, tires, wheel bearing replacement, etc…and they are always on point. Very informative on cost and delivery. They won’t work on anything until they have inspected it and given you the cost up front. Plus they make appointments so your car doesn’t spend 10 days at the shop. It’s done when they tell you it will be done. I Highly recommend using them.

To
Review №3

Great folks at tires only. Will was very helpful through the whole process

Ke
Review №4

Great customer service, the technician working on my Sequoia performed a thorough inspection of all the drive components and made recommendations to replace my front brakes and rotors. No pressure from the manager, only a suggestion that we may want to address the brakes sooner than later for a safer smoother ride. Very satisfied customer! I would highly recommend Tire Pros of Killen to anyone who needs tires, brakes, alignment or suspension work on their vehicle.

Ji
Review №5

Always great service and very friendly!! Never a problem with Tires Only!! Really reasonable prices also!! Thanks Will and tects!!

To
Review №6

I have bought several set of tire at the killen store and always been great service.Called today to see if they could balance my tires, they worked me in and me back on the road.

Co
Review №7

My grandmother of 81 yrs old took her car there because she had a nail in it and she bought the tires there they have to fix it a 10 minute fix wasnt fix from 12pm til 4 pm this is not right she should have not been put off for that long because I know they were at least 4 people there and they took advantage of the fact she was a women and elderly!! These guys should be ashamed of themselves!!! Making an elderly lady wait that long for a 10 min job smh smh!!! Shame on you!!! This was the Petersville store

De
Review №8

Tire Pro, Killen have been very nice to myself and my family. I recommend them for your tire needs.

Ca
Review №9

Great service great people I would recommend anybody to them

Ke
Review №10

Great and fast service on new set of tires for Tacoma 4wd. Isaac’s recommendation was perfect, new Falkens ride so much better.

Ca
Review №11

Told them to check front end alignment and to ensure nothing worn out that needs replaced. They quoted alignment with 2 new tires $199. Then came back next day to pick up car....Tell me it cant be aligned without replacing knuckle on passenger side. I told them to put the old tire back on it since it cant be aligned. The manager says once he mounts a tire its not his anymore. So he refused to put old tires back on. So they over charged my female cousin for 2 tires and never fixed front end alignment. Sounds like they taking advantage of young women at this place. Ill never use these folks again. Crooked and sorry as hell.

Ke
Review №12

Sam and crew did a great job replacing tires and r

Ca
Review №13

The time and service was excellent and the prices are reasonable! I’m very pleased.🤓

Ra
Review №14

These guys are incredibly professional and truly have customer satisfaction as their top priority!

Be
Review №15

Great customer service and reasonable prices. Very helpful and informative about their products and services. Quality business!

Ja
Review №16

Called to check price on mount and balance on some wheels and tires I had already purchased. $30 cheaper than Hines! Took them to them on my lunch break. Didnt have time to wait for them. Sam brought them by my work on his way home! Talk about great service! I will definitely be back for all my tire needs in the future!

C.
Review №17

Sam and Will at Tire Pros are exceptional. Its always a pleasure doing business with them. Its usually quick and theyll give you professional assistance that you can trust. All the staff are friendly and helpful and theyve always taken care of my families needs. I highly recommend them and I trust them to be fair and do a great job everytime. They do what it takes to get you in and out with great service.I dont get tires anywhere else and Ive been doing business with them for years.

An
Review №18

I loved my experience at Tires Only. Not once did I feel as if I were simply a dollar sign. I felt like a welcome guest. Service and quality are first-rate.

Ch
Review №19

I arrived at closing but Will Cole happily invited me in to set up my purchase and tire installation for the following day. Sam helped get me in and out quickly. All the young men were very professional.Thank you for the great service.Chuck Waggoner

R.
Review №20

Went in for just a tire rotation even though I have spent more more money in there at times over the years. The rotation was only $20 and they still treated me as if I had spent $800, very nice and they keep you informed about the work they are doing for you. I don’t see myself going anywhere else, thank you very much. PS There’s several tire places in the area who should do themselves a favor by hanging around this place for a day!!

Ma
Review №21

Tire Pros knows how to Treat People! I cant reccomend Tire Pros enough. You get what you pay for and while you are with them it is pure Excellence!

Ki
Review №22

These guys do a great job, in a very timely manner. Knowledgable and professional. And they do more than ‘tires only’, as their name says. Would highly recommend!!1/18/21Another great service. Ready at the appointed time.Thanks

Ch
Review №23

Great service! Fast, helpful, friendly people. I will definitely be back!

To
Review №24

Convenient service, purchase tires and schedule appointment on line. Friendly and helpful staff. Free brake and alignment check. Reasonable oil change price. Service was prompt.

Ja
Review №25

Great people!! Great Atmosphere!! Very professional!! Everyone there knows what they are talking about and are very knowledgeable!! Service is FAST and very trustworthy. I won’t go anywhere else for my tire and alignment needs.

Br
Review №26

Very professional guys. This is a place I would feel comfortable sending my wife or anyone I know to buy tires. I feel like they would treat anyone with respect and not try to take advantage of anyone.... nice upstanding guys!

Ju
Review №27

I was very pleased with the service. The workers were courteous and informative about my brakes. I recommend this business highly!

Ra
Review №28

These guys are awesome. Very polite and professional. The service was quick and timely. I will definitely be using them for any future business. I highly recommend them to anyone.

Ha
Review №29

Always friendly like hometown folks should be. Always courteous and proficient like professionals should be.Always reasonable prices like It ought to be and like you hoped it would be.Harvel Scales

Ch
Review №30

I called Thursday and spoke to Sam to get prices on a set of tires. He was very knowledgeable and friendly. I called back to schedule appt spoke to i think Will could have brought it in the same day but chose Friday at 11. Sue to circumstances was able to drop vehicle off Thursday evening and it was ready before 11 on Friday. We have used them several times in past for mount and balancing and fixing tires. They have a continuing customer. Thanks guys!

Ho
Review №31

My new tire shop. Stopped by in which they were covered up but everyone was super nice & professional. Dropped off my atv wheel/ tire, thinking it would take a couple hours to work me in but they called less than a hour. Great place highly recommend.

do
Review №32

Very fast and got us in early. They always tell you if your car has a problem. The works are polite and helpful. I would recommend this place highly. If you need tires took care of this is the place to go

R
Review №33

This is our 4th set of tires to get from Tire Pros. E couldn’t be happier with their service and attention to detail. Great prices too!!

Si
Review №34

Took my vehicle in to have the front tires balanced. Ended up paying 498.00 dollars for a brake job. I still have the original problem for my visit that they said they fixed but according to the odometer the car was not driven to check the work on the original problem. Needless to say, I won’t go back.

Ka
Review №35

Overall experience was pathetic. Not one of them was willing to admit they didnt pay enough attention to what was asked of them to do. Threw each other under the bus on that one.Needless to say, I am $40 out of pocket and still sitting one flat tire that they swapped out.I will not go back!!!As to reply, they were bought used on rims from an individual, he was parting out a mower, not offering a Tire service. Your business being just that, does offer a Tire Service.

Em
Review №36

Fast service and fair prices. I will be back again!

Ja
Review №37

Absolutely phenomenal workmanship, timely, best prices, and outstanding customer service.

st
Review №38

Woke up to a flat tire already late for work so not a good day. I knew I needed all new tires anyway so I called for prices and Tire Pros had the beat price and wasn’t to far away. I aired up the tire and drove down. I was in and out within an hour. They were friendly and fast and I plan to go back there for some more work that I need done.

Ro
Review №39

Ordered tires online on Friday and was told that they would be installed on Monday. Dropped the truck off on Monday and was told that they had no idea when they would be installed because the tires were not there. This was distressing because I had a long out of state drive on Wednesday.On Tuesday afternoon, I called to check and was given a million excuses, blaming FedEx. Finally, he decided to check, and the tires had been delivered on Monday. If I had not called, I would not have had them for my trip.When I went to pick up the truck, I discovered that the oil change I originally requested (from the same guy) was not done. He just said I dont know anything about that. I saw him write it down on my ticket when I originally requested it.The first complaint is something I would easily forgive and even give at least a 4 star rating, but the two together...no way.

Le
Review №40

I am always impressed with this tire store. They have or can get tires or inner tubes for any wheel. Their work is typically quick and thorough. They are always courteous and friendly.

Ke
Review №41

Sent wife to have tires balanced, she sat for over hour they told her no since in it cause tires wore down.and that is not true still have good tread 20 thousand or so left on them.my opinion is them takin advantage of womens knowlege on cars.will go elsewhere next time.

Ch
Review №42

Very good people,polite,informative,professional experience

Je
Review №43

Quick, professional, very friendly. Had what I needed in stock when no one else did. When I arrived there was a very rude misbehaving customer but the worker handled it in a very well mannered professional way and to me that speaks volumes about a place. Job well done! 🙂

Ja
Review №44

The hot the tires for me the next day. There were 3 young men who worked together and got the tires changed quickly. They are also very close to where I live. They will always check the air in my tires even tho the tires were not purchased there. Great customer service!

An
Review №45

Dependable, trustworthy and honest. Friendly staff and exceptional service.

Ph
Review №46

Good prices and service. A problems with my brakes and tie rods were found but I wasnt pressured to have them fixed at the time. The problems are not a safety issue now.

fi
Review №47

Great service. Friendly people and good prices.

Co
Review №48

Looking for a good tire place this is it always quick and has the best prices around dont get ripped off at other places these guys are nice and get stuff done highly recommend

Ci
Review №49

Awesome guys that always do a great job! Honest and trustworthy!!

Da
Review №50

Their team does a killer job every time we are in there. Great customer service. I highly recommend these guys!

Ja
Review №51

Got an alignment. Had to take car back because itWas pulling hard to the left the next day (wife took to work and hadn’t been driven). Took back and they realigned for free. Got car out on a long stretch going to Huntsville—pulls to left again. Took back and was told a long wait time. I felt like I should have been a priority since I already paid $ and had been there once. Took my car over to Hines and they aligned. Drives great! Thanks Hines!

La
Review №52

Absolutely amazing service! Prices cannot be beat! Everywhere else was asking for double what tires only charged me! Very fast service and quality work that is hands down above reproach! Tysm

Do
Review №53

Good service, reasonable prices. And treated car like it was there own.

Ti
Review №54

Good price. Fast work

Mo
Review №55

A great experience! Honest and excellent service!

Mi
Review №56

I went there about 7:30 am this morning to have two lawn tractor tires mounted. They mounted them right away and put them back in my truck for me. The employees were very nice! Reasonable prices and a great place to get work done on your lawn equipment or your vehicle. Thanks

Ph
Review №57

The staff were efficient and helpful. My only concern was several further items in my car that they said needed attention that I had no funds to take care of. They did a good job replacing my old tires.

St
Review №58

First time I’ve ever been to Stephenson tire. I could see I had a screw in my tire, a Phillips head screw to be exact Anytime in the past I’ve gone to the tire store I’m always worried and frankly it usually happens they tell me I’m gonna have to buy a new tire.Not the case with these guys he looks at it and says “yep we can fix it”about 15 minutes later they tell me it’s ready. Walked up to counter and guy told me that would be $20 and I looked at him and said “its never this easy man”True Story ~ happened today.

Sp
Review №59

Customers Service was outstanding. Unbelievable product and price point. They explained all the work recommended that needed to be addressed, as always, its safety first with Chandler, Sam, and Rob.They are extremely respectful of all customers.Very much a family environment. Going out to the car and welcoming every customer that pulls in. They go above and beyond the rest of the competition.They take safety to the next level. OUTSTANDING Business ethics. With many options to work with, youll find Tires Only and the staff are on your side.

Ti
Review №60

These guys are great. I called yesterday and they picked up right away. In said I need 4 tires and told him the size. He quickly helped me pick the right tire and they had them for me today. I arrived earlier than my appointment time. They had the whole job done within half an hour even though I was early. The price was very reasonable. They checked my alignment on all four wheels. Ill go back every time.

Ja
Review №61

Had a great experience with these guys!My tire warning light came on so I asked them to take a look at my tires. They immediately took my car in and found the tire had a screw in it. They repaired it immediately and had me out in no time without a charge. They were friendly and professional and I would highly recommend them.

Ta
Review №62

This place is by far the best tire shop I’ve been too! Sam took care of my Jeep, I had new wheels and tires mounted. I also had an alignment and everything went fast and smooth. The customer service here was above and beyond the norm, I’ll definitely be back!

Mi
Review №63

This was my first time using Tires Only Tire Pros. I had a leaking front tire on my car. I decided to try them out, and I was very impressed. Sam was very easy to deal with and got to my issue promptly. While there the man working on my car showed me my rear brakes were in horrible shape. I had those repaired, and all was done at a very reasonable price. I will definitely be using them for all my tire and brake needs in the future.

Je
Review №64

Friendly, fast and very helpful. Got me back on the road with repairs and four new tires in a little under 2 hours. Great guys that work there. Ill definitely go back.

ki
Review №65

Nothing but honesty and good people here, theyve gained a new customer with me.

Ph
Review №66

Very good and prompt service. Will definitely recommend and use them again.

Je
Review №67

They are very fast and professional! They got me in and out. I would definitely recommend these guys to anyone!

Ki
Review №68

I am so pleased with the service we receive from Tires only. Friendly and helpful staff. Everything has always been done to my car with perfection. Including, tires, rotators, alignment, oil changes and just if I neeed the pressure in my tires checked. Love the place and the service.

Ch
Review №69

Great place to go! Have the best price on tires. Best service around!

H.
Review №70

Great job at a great price. Joel Stevenson and Sam are great to work with and got me in and out quickly by appointment so I could make it to work on time. Highly recommended.

Sh
Review №71

Great place to go for your needs, personal are very friendly and helpful. Want to say THANKS for all their help. Would recommend anyone that ask.

Ro
Review №72

Awesome bunch of guys working here. Very professional and knowledgeable.

Ch
Review №73

Such a professional and nice group of guys! Thank you for making an unpleasant chore much better for my wife. We’ll be back for sure!!!!

da
Review №74

Everybody was real friendly, they got the job done really quick and made sure I was 100% ready to Drive off good to go . I was very impressed

Ja
Review №75

I drove from CT to Florence, Alabama recently and had a tire starting to separate. The folks took such awesome care of me. Friendly, knowledgeable, fair prices, and quick but thorough job! Im sending my father to them from now on. Thanks, yall!

Ga
Review №76

Had a appointment and didnt wait, the guys done everything I ask.Will definitely go back.

Wy
Review №77

Great friendly, quick, professional service. This our 3rd set of tires with Stephenson’s Tires and Tire Pro’s. Have dealt with Joel, Jay & Sam. Love a family owned business! Highly recommend them. Great employees also!May 2020 visit: tires rotated & new brake pads on the rear dually. Again, the place to go for your tires & wheels! Make an appointment now!

Be
Review №78

Immediate service for flat so I could get on to work. They checked other tires and reset sensors. Awesome customer service 👍

Ed
Review №79

I got 4 tires for my truck, they are knowledgeable and go that extra mile in customer service. Highly recommend.

Ta
Review №80

Great place if you buy the tires there, and the credit card is nice. UNTIL I brought a lawn mower tire I got online in to swap. $10 to mount, got home, leaks. Took it back. $10 to seal around the rim. Took it home. Still not sealed. Finally got it fixed somewhere else - for 5 bucks. They dont have to worry about seeing me again.

Da
Review №81

The staff is courteous and prompt to perform desired services. I have two suggestions, when getting in and out of the customers vehicle, please be careful to protect the interior of the car from oil or dirt that can be transferred from shoes, hands or work clothing. Additionally, when tires are purchased or repaired, please remove all evidence of chalk or glue from the tires so that the customers vehicle is clean and neat when leaving your establishment.

Ja
Review №82

Best tire place for miles around! Great folks with great service! Highly recommended!!!

Pa
Review №83

I have used Tires Only to always buy my tires. They are very efficient and accommodating. I purchase Michelin tires with free rotation and balancing for the life of the tires.

Ra
Review №84

Real down to earth folks. Great service and great prices.. They took very good care of my ride..Couldnt be happier.. Would recommend them to anyone.

De
Review №85

Ive used Stephensons Tire Pros for years. They are a great family to do business with and stand behind their work. Great staff and excellent customer service!

An
Review №86

The service was great and the price was reasonable. They did a great job and were very thorough.

Wi
Review №87

Great experience.. And that guy at the counter is good looking joker

Je
Review №88

Great customer service!! Very observant and done in a reasonable timely manner!

Ha
Review №89

Sam got me in for an appointment and tires ordered within a day. Great service & great prices. Will definitely return for future work :)

mi
Review №90

The guys there are proffesional,reliable and treat you right with great customer service at a great price.I would recommend this place to anyone.

Ci
Review №91

This store and all their employees are always very kind. They do things in a timely mannerWhether it be changing oil and tire rotation to getting new tires. I am always called before they do anything extra that might be needed.It’s very nice to know and feel like they are very honest!

Br
Review №92

Great job, very speedy service, and good people to deal with thanks guys!

To
Review №93

Great customer service, very friendly staff!!!!Went in with a nail in my tire, they had it fixed within 10 minutes.Thank you for your quick service, in and out during my lunch break. You saved my day 😁

Ch
Review №94

Wonderful service! I was very pleased with how fast my order came in and also how fast the service was. I would highly recommend this place to anyone in need of tires!

da
Review №95

Great service, very friendly and quick. Very quick response on quotes.

Ra
Review №96

Ordered my tires and scheduled my appointment for installation on line! Fast and friendly service!

ke
Review №97

Tires only worked with me so well and was absolutely phenomenal!! Did a great job fixing my car and putting new tires on it! Very honest and trustworthy!! Would recommend them to anyone and will be returning to them for any future needs!!

Ed
Review №98

On-time appointment and very knowledgeable staff.

Bl
Review №99

I had a great experience! Very kind team that works quickly and does it right. They communicate well back and forth and keep you updated.

An
Review №100

Set up appt for tires, tires were installed the next day at appt. I will do business again. For years I used a large retailer, but when service was needed I couldnt set up appt, so...

Information
6 Photos
100 Comments
4.9 Rating
  • Address:3911 Cloverdale Rd, Florence, AL 35633, United States
  • Site:https://stephensontire.com/tires-auto-repair-florence-al-2
  • Phone:+1 256-718-1550
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations